The G2 on B2Metric

B2Metric Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of B2Metric, enhancing integration and simplifying internal processes effectively. (20 mentions)

Users value the productivity improvement from B2Metric, benefiting from real-time insights and simplified processes. (15 mentions)

Users value B2Metric for its accurate insights, significantly enhancing decision-making and operational efficiency. (14 mentions)

Users value the efficiency and accuracy of B2Metric's AI, enhancing their data analysis and decision-making processes. (11 mentions)

Users value the extensive library of analytical models from B2Metric, enhancing data analysis and decision-making efficiency. (10 mentions)

Users find the learning curve steep, requiring additional guidance to effectively utilize B2Metric's range of features. (9 mentions)

Users find learning B2Metric IQ Analytics difficult, often needing extra time and guidance to understand its features. (4 mentions)

Users find the technical expertise required to integrate data challenging, needing support from specialized data teams. (3 mentions)

Users find complex implementation challenging, requiring technical understanding, though customer support offers assistance. (2 mentions)

Users find B2Metric's high complexity challenging, often feeling lost due to its numerous modules and advanced features. (2 mentions)

Users feel that integration issues hinder the platform's flexibility and accessibility for smaller companies. (2 mentions)

Top Pros or Advantages of B2Metric

1. Ease of Use

Users value the ease of use of B2Metric, enhancing integration and simplifying internal processes effectively.

See 20 mentions

See Related User Reviews

Zeynep E.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Smart and moreover, supported by Artificial Intelligence and Machine Learning!"

What do you like about B2Metric?

B2Metric can easily enter the integration process with all the platforms I have used so far. It provides me with the data I want to access with ease

Sinem .

Small-Business (50 or fewer emp.)

5.0/5

"A Successful Experience for Your Business"

What do you like about B2Metric?

Simple to implement, utilizing its features is a breeze.

2. Productivity Improvement

Users value the productivity improvement from B2Metric, benefiting from real-time insights and simplified processes.

See 15 mentions

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Merve Şehbal I.

Mid-Market (51-1000 emp.)

5.0/5

"Never believed AI can predict every customers’ behaviour!"

What do you like about B2Metric?

The features and integration points B2Metric have is something else. While checking out whether I can use or integrate with another application, B2Met

Suat G.

Small-Business (50 or fewer emp.)

5.0/5

"B2Metric helped our approach with important insights that increased our customer retention."

What do you like about B2Metric?

What I like the most about B2Metric is its ability to deliver real-time, actionable insights and it is very easy to use

3. Insights

Users value B2Metric for its accurate insights, significantly enhancing decision-making and operational efficiency.

See 14 mentions

See Related User Reviews

Zeynep K.

Small-Business (50 or fewer emp.)

4.5/5

"Achieving Success: A Positive Journey"

What do you like about B2Metric?

Thanks to B2Metric, our decision-making has shifted significantly, relying more on its accurate and dependable insights, leading to optimized operatio

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you like about B2Metric?

Having a platform that includes thousands of users also brings with it big data analysis and reporting. At this point, with B2Metric predictive insigh

4. Results

Users value the efficiency and accuracy of B2Metric's AI, enhancing their data analysis and decision-making processes.

See 11 mentions

See Related User Reviews

Zeynep K.

Small-Business (50 or fewer emp.)

4.5/5

"Achieving Success: A Positive Journey"

What do you like about B2Metric?

Thanks to B2Metric, our decision-making has shifted significantly, relying more on its accurate and dependable insights, leading to optimized operatio

beyza u.

Small-Business (50 or fewer emp.)

4.5/5

"Transforming Customer Insights: A Look into B2Metric IQ Analytics Platform"

What do you like about B2Metric?

B2Metric IQ Analytics offers an extensive library of pre-built analytical models and algorithms, saving us valuable time in building our own and accel

5. Analytics

Users value the extensive library of analytical models from B2Metric, enhancing data analysis and decision-making efficiency.

See 10 mentions

See Related User Reviews

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you like about B2Metric?

Having a platform that includes thousands of users also brings with it big data analysis and reporting. At this point, with B2Metric predictive insigh

Zeynep K.

Small-Business (50 or fewer emp.)

4.5/5

"Achieving Success: A Positive Journey"

What do you like about B2Metric?

Thanks to B2Metric, our decision-making has shifted significantly, relying more on its accurate and dependable insights, leading to optimized operatio

Top Cons or Disadvantages of B2Metric

1. Learning Curve

Users find the learning curve steep, requiring additional guidance to effectively utilize B2Metric's range of features.

See 9 mentions

See Related User Reviews

Zeynep K.

Small-Business (50 or fewer emp.)

4.5/5

"Achieving Success: A Positive Journey"

What do you dislike about B2Metric?

Understanding B2Metric can be quite a task; perhaps some extra guidance would be beneficial?

Nisa M.

Small-Business (50 or fewer emp.)

4.5/5

"An extremely rewarding experience!"

What do you dislike about B2Metric?

Some additional guidance would be helpful. It took me some time to fully understand all the features and functionalities of the platform as a new user

2. Difficult Learning

Users find learning B2Metric IQ Analytics difficult, often needing extra time and guidance to understand its features.

See 4 mentions

See Related User Reviews

Nisa M.

Small-Business (50 or fewer emp.)

4.5/5

"An extremely rewarding experience!"

What do you dislike about B2Metric?

Some additional guidance would be helpful. It took me some time to fully understand all the features and functionalities of the platform as a new user

Kenan P.

Small-Business (50 or fewer emp.)

5.0/5

"Customer Journey Analytics, from end to end!"

What do you dislike about B2Metric?

I needed some time to fully grasp all the platform's features and functionalities as a new user

3. Technical Expertise Required

Users find the technical expertise required to integrate data challenging, needing support from specialized data teams.

See 3 mentions

See Related User Reviews

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you dislike about B2Metric?

Being an analysis and data-based platform, it can sometimes be hard to integrate some parts that only some technical people can understand.

Ceren .

Small-Business (50 or fewer emp.)

5.0/5

"Customer Success? As Expected!"

What do you dislike about B2Metric?

As a general internet user I wanted to integrate data by myself but I needed my data team to help me because I am a marketer.

4. Complex Implementation

Users find complex implementation challenging, requiring technical understanding, though customer support offers assistance.

See 2 mentions

See Related User Reviews

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you dislike about B2Metric?

Being an analysis and data-based platform, it can sometimes be hard to integrate some parts that only some technical people can understand.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Customer Journey Analytics? No, Complete customer footprint tracking!"

What do you dislike about B2Metric?

Customer support helped me through everything but in some cases, I have had a problems with implementation and data tracking. But they helped me to ha

5. High Complexity

Users find B2Metric's high complexity challenging, often feeling lost due to its numerous modules and advanced features.

See 2 mentions

See Related User Reviews

Kemal Y.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, easy and predictive insights! All together!"

What do you dislike about B2Metric?

In the first use, I felt lost because it contained so many modules. Even having this kind of opportunity is the perfect way to feel FOMO!

Ebru .

Mid-Market (51-1000 emp.)

5.0/5

"AI/ML based platform and hundreds of integrations? Perfect combination!"

What do you dislike about B2Metric?

Although B2Metric is easy to use, it can sometimes be complicated and difficult because it is an artificial intelligence-based machine learning analyt

6. Integration Issues

Users feel that integration issues hinder the platform's flexibility and accessibility for smaller companies.

See 2 mentions

See Related User Reviews

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you dislike about B2Metric?

Being an analysis and data-based platform, it can sometimes be hard to integrate some parts that only some technical people can understand.

Merve Şehbal I.

Mid-Market (51-1000 emp.)

5.0/5

"Never believed AI can predict every customers’ behaviour!"

What do you dislike about B2Metric?

I really like the platform. But receiving help while integration shouldn’t be an option. Still a perfect customer service though.

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Kemal Y.

Customer Success Manager

Small-Business (50 or fewer emp.)

10/11/2024

"Fast, easy and predictive insights! All together!"

5/5

What do you like best about B2Metric?

Data interpretation and visualization have always been difficult. However, B2Metric accelerated this process and facilitated our actions with not only visualization but also predictive insights. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

In the first use, I felt lost because it contained so many modules. Even having this kind of opportunity is the perfect way to feel FOMO! Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thanks for the awesome feedback, Kemal! 🎉

We're so happy to hear that B2Metric has made data interpretation and visualization much smoother for you, especially with the added bonus of predictive insights! We get it, having so many modules can feel a bit overwhelming at first, but we’re glad you’re embracing the FOMO in the best way possible. 😊

And it's fantastic that our personalized actions for churn prevention and cross/up-selling are making a difference! We're here to keep supporting you all the way! 🚀

Joud G.

Growth Marketing Specialist

Small-Business (50 or fewer emp.)

10/31/2024

"Insightful, intuitive, and essential for our SaaS journey!"

5/5

What do you like best about B2Metric?

No longer need to compare data from different platforms before cross-sell or up-sell! Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

I can't say that there is anything I don't like about B2Metric. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thank you so much for sharing your experience! We’re happy to hear that B2Metric has become such an essential part of your SaaS journey. It’s fantastic to hear that we’re helping simplify the data comparison process and enabling customized deals that make a difference. Your feedback means a lot to us, and we’re here to keep supporting your success.

Thanks again for being a part of the B2Metric community!

Verified User in Government Administration

Enterprise (> 1000 emp.)

9/29/2024

"Exceptional AI-Powered Analytics Platform"

5/5

What do you like best about B2Metric?

B2Metric’s AI-driven analytics platform offers powerful insights, helping businesses make data-driven decisions with ease. The platform’s ability to automate complex processes and deliver accurate predictive analytics sets it apart, enhancing overall efficiency and performance. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

The platform offers such a wide range of features that it can take some time to fully unlock its potential at first. However, once you get through the learning curve, the benefits it provides are absolutely worth it. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thank you for the wonderful feedback! We're thrilled to hear that B2Metric’s AI-powered analytics is helping you make data-driven decisions and boosting your efficiency. 😊

We understand that there’s a learning curve with all the features we offer, but we're so glad to know that the benefits are worth it once you're up and running. Also, it’s great to hear that our dashboard is making things easier for you, streamlining insights is what we aim for!

Thanks again for sharing your experience with us, and we’re here to help anytime. 🚀

Ilgım G.

Customer Service Specialist

Small-Business (50 or fewer emp.)

10/24/2024

"Easy, helpful and predictive!"

5/5

What do you like best about B2Metric?

With B2Metric, I don’t need to check different types of data or applications. I just use B2Metric dashboards to check all the data and actions that happened lately on other platforms. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Specifically there is nothing I dislike about my experience. But maybe I could recommend having more UX based improvements. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thank you so much for your words! We're extremely happy to hear that B2Metric's dashboards have made data tracking so much easier and centralized for you. We really appreciate your feedback on UX improvements, our team is always working to enhance the experience, and insights like yours are invaluable in that process. We’re so glad B2Metric is helping you run your marketing actions more efficiently.

Thanks again for being part of our journey and for sharing your experience with us!

Metin K.

CEO

Mid-Market (51-1000 emp.)

12/26/2024

"AI predict customers’ behaviour"

4.5/5

What do you like best about B2Metric?

B2Metric makes customer tracking and data analytics easier Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Almost nothing. Everyhing works fine and service is good. Review collected by and hosted on G2.com.

Verified User in Cosmetics

Small-Business (50 or fewer emp.)

7/23/2024

"Understanding Customer Trends and Behaviors with Data Analytics Platform"

5/5

What do you like best about B2Metric?

Using this data analytics platform has made it much easier for me to understand customer trends and behaviors. Thanks to AI and machine learning, I can extract incredibly valuable insights from the data. I'm very satisfied as it has made our marketing and CRM strategies more efficient. I definitely recommend it! Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

I found it useful, there is nothing I dislike about it Review collected by and hosted on G2.com.

Verified User in Entertainment

Small-Business (50 or fewer emp.)

11/7/2024

"Customer Journey Analytics? No, Complete customer footprint tracking!"

5/5

What do you like best about B2Metric?

B2Metric exceeded my expectations and really did a great job of tracking the customer and behavioral actions. Also integrated easily. I use B2Metric daily due to ease of use. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Customer support helped me through everything but in some cases, I have had a problems with implementation and data tracking. But they helped me to handle this problems. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thank you so much for sharing your experience with B2Metric! We’re constantly striving to improve, and it’s great to know our platform makes a real difference in how you manage customer insights.

It’s also good to hear our customer support team was able to help you out during some of the trickier parts of implementation and data tracking. We’re always looking to improve, so if there’s ever anything else we can help with, please don’t hesitate to reach out.

Thanks again for choosing B2Metric!

Berfin T.

Global Business Development Executive

Mid-Market (51-1000 emp.)

10/1/2024

"B2Metric Experience and Fintech? Such a perfect match!"

5/5

What do you like best about B2Metric?

I no longer need to compare data from different platforms before delivering Next Best Offers to customers. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Being a data-based platform, of course, it can sometimes be challenging to have it in a format that only some technical people can understand. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thank you so much for your awesome feedback! We’re excited to hear that B2Metric is making it easier for you to deliver Next Best Offers—no more juggling data from different platforms, right? 😊

We totally get what you mean about the technical side, and we’re always looking for ways to simplify things for everyone. It's amazing to hear that our personalized offers and churn prediction are helping out! We really appreciate you sharing your experience, and we're here to keep making things even better for you!

Thanks again for sharing your experience with us, and we’re here to help anytime. 🚀

Ezgi S.

Head of Startup Acceleration Programs

Enterprise (> 1000 emp.)

3/28/2024

"Revolutionizing Decision-Making 👍"

5/5

What do you like best about B2Metric?

Their artificial intelligence-based active learning platform is contributing our approach to data analytics and decision-making. The platform's ability to collect, clean, and process large-scale datasets significantly enhances our efficiency and accuracy in decision-making processes, thanks to its advanced AI and machine learning capabilities. Moreover, the team at B2Metric AI offers personalized assistance, timely updates, and valuable insights. Overall, I highly recommend B2Metric AI to any company seeking to enhance their data analytics and decision-making capabilities. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Dependence on Data Quality: While the platform's ability to clean and process large-scale datasets is a strength, it also relies heavily on the quality of the input data. If the data quality is poor or inconsistent, it may impact the accuracy and effectiveness of the platform's analytics and decision-making capabilities. Review collected by and hosted on G2.com.

Suat G.

Co-Founder / CEO

Small-Business (50 or fewer emp.)

8/6/2024

"B2Metric helped our approach with important insights that increased our customer retention."

5/5

What do you like best about B2Metric?

What I like the most about B2Metric is its ability to deliver real-time, actionable insights and it is very easy to use Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

The platform is very user-friendly; therefore, I will not be able to provide a view of what I dislike. Review collected by and hosted on G2.com.