[ Microso... Reviews ](https://www.g2.com/products/azure-secure-and-well-managed-cloud/reviews) [ Microso... Reviews ](https://www.g2.com/products/azure-secure-and-well-managed-cloud/reviews) # Azure Secure and Well-Managed Cloud Features ##### ## Analysis (1) Threat Detection Collects and curates data insight about the performance and health of a company's system. Show More ##### ## Platform (6) Unified Communications Platform Facilitates communication between users and administrators. Remote Access Allows end users to remotely access to company's IT database. Asset Tracking Tracks IT assets and financial data. IT Knowledge Management Integrates all IT service support functions for consistency and accuracy. IT Asset Management Managing inventories and tracking changes to hardware and software configurations Activity Tracking Track and document all activities across devices, networks, and other systems Show More ##### ## Security (12) Endpoint Protection Allows the IT team to oversee all possible endpoints in a single source of reference. Disaster Recovery Provides cloud backup or disaster recovery solution to protect enterprise data and applications. Service Management Utilizes data to proactively identify and prioritize IT issues. Workflow Management Creates new or streamlines existing workflows to better handle IT support tickets and service. Remote Monitoring & Management Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Task Management Create, manage and track all task activities and progression License Management Track and organize the number of licenses available to the organization Capacity Management Monitor service demand and performance to plan for adequate resources that meet business needs Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Service Level Agreement (SLA) Management Set and monitor service level agreements to ensure timely response and resolution Incident Management Manage and track all disruptions and incidents Show More ##### ## ServiceNow Apps (2) ServiceNow Integration How satisfied are you with this app/integration in the ServiceNow ecosystem? Value How valuable is it to be able to use this product with ServiceNow? Show More ##### ## Agentic AI - ServiceNow Store Apps (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Enterprise IT Management (9) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Additional Functionality (20) Audit Trail A record of all activities within the system, including user access, changes made, etc. Single Sign On Allow users to access multiple services after entering their login credentials once Security Tools Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats Server Monitoring Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Generative AI Use AI to generate content in the form of text, images, videos, etc. Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Event Logs A chronological record of actions or occurrences within a network, software, or process Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests Data Import/Export Import and export data to and from software applications Personalization and Recommendation Generative AI models can create personalized recommendations for users based on their preferences and behavior. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users IT Reporting Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Access Controls/Permissions Define levels of authorization for access to specific files or systems Issue Auditing Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics API Application programming interface that allows for integration with other systems/databases Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Real-Time Monitoring Active monitoring of systems, applications, or networks Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Show More ## Top-Rated Alternatives [ ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") Freshservice 4.6/5(1,345) ](https://www.g2.com/products/freshservice/reviews) [ ![ManageEngine Endpoint Central](https://images.g2crowd.com/uploads/product/hd_favicon/2f2a2afbb752a606964794b3d43d3fda/manageengine-endpoint-central.svg "ManageEngine Endpoint Central") ManageEngine Endpoint Central 4.5/5(1,129) ](https://www.g2.com/products/manageengine-endpoint-central/reviews) [ ![Kaseya VSA](https://images.g2crowd.com/uploads/product/hd_favicon/ecb9bdd754b02209baddf11f0297f045/kaseya-vsa.svg "Kaseya VSA") Kaseya VSA 4/5(327) ](https://www.g2.com/products/kaseya-vsa/reviews) [ View All Alternatives ](https://www.g2.com/products/azure-secure-and-well-managed-cloud/competitors/alternatives) Azure Secure and Well-Managed Cloud Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c5d4dfd82e94592723258562ddc1c4c1/n-able-n-sight-rmm.png "Product Avatar Image") N-able N-Sight RMM 4.3/5(358) [ Compare Now ](https://www.g2.com/compare/azure-secure-and-well-managed-cloud-vs-n-able-n-sight-rmm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3edd72ff0866361dd76d8609f4eca1a8/nexthink.jpg "Product Avatar Image") Nexthink 4.6/5(394) [ Compare Now ](https://www.g2.com/compare/azure-secure-and-well-managed-cloud-vs-nexthink) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_91bcb2c063fcfb0a82dfedcf1a6463d1/splunk-enterprise.jpg "Product Avatar Image") Splunk Enterprise 4.3/5(434) [ Compare Now ](https://www.g2.com/compare/azure-secure-and-well-managed-cloud-vs-splunk-enterprise) ##### Categories on G2 [ Enterprise IT Management ](https://www.g2.com/categories/enterprise-it-management)[ ServiceNow Store Apps ](https://www.g2.com/categories/servicenow-store-apps) ##### Explore More [ What's the best accounting solution for a growing business ](https://www.g2.com/discussions/what-s-the-best-accounting-solution-for-a-growing-business)[ What is the most affordable recruiting automation software for SMBs? 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