![Chen Eric F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chen Eric F.")
CF

Chen Eric F.

Lead Project Coordinator

Computer Software

Small-Business (50 or fewer emp.)

1/3/2019

"Great AI usage"

4.5/5

What do you like best about Azure Bot Service?

The implemented Ai makes this a great chatbot, I have implemented this in many of my projects at work for our website for easy and efficient communication and answering general customer questions. Review collected by and hosted on G2.com.

What do you dislike about Azure Bot Service?

It can be restricted in the settings and customizations but overall the product is really great and not many on the market with such advanced features. Review collected by and hosted on G2.com.

What problems is Azure Bot Service solving and how is that benefiting you?

Creates a great chatbot for customers needing their answers answered and not many problems have arisen besides the limitations on customizations to the AI. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

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