Very easy to create a "ChatBot" question and answer system in our unified search portal leveraging IBM WEX. The knowledge base building and APIs are very straightforward. Review collected by and hosted on G2.com.
We have a very basic instance of QnA Maker, so i'm sure there are many more capabilities that would be unlocked by paying a higher fee.
One thing i've noticed is that our API gets hung up and it takes a while to really get going on our portal, where the API is sent and our "ChatBot" is located. Usually, there is a 30 second to 1 minute delay before the first response pops up, and after that it is very smooth and quick. Review collected by and hosted on G2.com.
