[
Axonaut Reviews
](https://www.g2.com/products/axonaut/reviews)

[
Axonaut Reviews
](https://www.g2.com/products/axonaut/reviews)

# Axonaut Features

##### 
## Platform (7)

Customization

Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Workflow Capability

Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.

User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Internationalization

Enables users to view and transact business with the same content in multiple languages and currencies.

Document & Content Mgmt.

Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files.

Performance and Reliability

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Output Document Generation

Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.

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##### 
## Sales Force Automation (9)

Contact & Account Management

Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.

Partner Relationship Mgmt. (PRM)

Manage partners by tracking channel partner leads and sales opportunities. Provide a partner portal to collaborate with channels on sales opportunities and to share product, pricing, quoting, ordering, and training information

Opportunity & Pipeline Mgmt.

Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.

Task / Activity Management

Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities.

Territory & Quota Management

Assign and manage sales quotas and territories. Track progress against quotas. Change as needed.

Desktop Integration

Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration.

Product & Price List Management

Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system.

Quote & Order Management

Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts.

Customer Contract Management

Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution.

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##### 
## Marketing Automation (4)

Email Marketing

Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders.

Campaign Management

Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.

Lead Management

Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.

Marketing ROI Analytics

Enables analysis of effectiveness of an organizations various marketing activities

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##### 
## Customer Support (4)

Case Management

Tracks issues/help requests reported by customers through the resolution process.

Customer Support Portal

Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base.

Knowledge Base

Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions.

Support Analytics

Enables analysis of customer support activities to optimize customer support professionals, processes and tools.

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##### 
## Integration (10)

Data Import & Export Tools

Ability to input, modify and extract data from the application in bulk through a structured file.

Integration APIs

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Breadth of Partner Applications

To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.

Accounting

Provide integration with accounting and financial management software

Payments

Integrate with payment gateways and enterprise payments software

ERP

Deliver integrations with accounting modules of ERP systems

Account Sync

Sync with company accounts to transfer payments for approved invoices

Accounting

Provide integration with accounting and financial management software

Payments

Integrates with other payments software

ERP

Deliver integrations with accounting modules of ERP systems

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##### 
## Mobile & Social (2)

Social Network Integration

Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management.

Mobile User Support

Allows software to be easily used on multiple mobile devices include phone and tablet devices.

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##### 
## Reporting & Analytics (3)

Reporting

Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

Dashboards

An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance

Forecasting

Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.

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##### 
## Invoice Generation (3)

Templates

Provide standard invoice templates that can be customized by users

Digital Invoices

Ability to convert invoices to digital formats such as PDF

Recurring Invoices

Automatically generates invoices at pre-defined time intervals

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##### 
## Invoice Processing (4)

Approvals

Include workflows for approvals of invoices or payments

Batch Processing

Process multiple invoices without human intervention

Consolidation

Allow users to consolidate multiple invoices into one

Match Invoices

Match invoices with purchases and sales orders, as well as with payments

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##### 
## Analytics (4)

Due Dates

Track invoices based on due dates to identify overdue payments

Cashflow

Analyze variations between incoming and outgoing cash

KPIs

Monitor KPIs such as time to process an invoice or erroneous payments

Payment Tracking

Track different types of payment such as deposits or partial payments

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##### 
## Bill Generation (3)

Templates

Provide standard invoice templates that can be customized by users

Digital Billing

Ability to convert invoices to digital formats such as PDF

Recurring Billing

Automatically generates invoices at pre-defined time intervals

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##### 
## Bill Processing (3)

Consolidation

Allow users to consolidate multiple invoices into one

Batch Invoicing

Ability to create multiple types of invoices

Management

Manage invoicing for different types of products or services

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##### 
## Agentic AI - CRM (1)

Cross-system Integration

Works across multiple software systems or databases

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##### 
## Agentic AI - Billing (1)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

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##### 
## Agentic AI - Invoice Management (3)

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Proactive Assistance

Anticipates needs and offers suggestions without prompting

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##### Categories on G2

[
CRM
](https://www.g2.com/categories/crm)[
Invoice Management
](https://www.g2.com/categories/invoice-management)[
Billing
](https://www.g2.com/categories/billing)

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