Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Amazing Onboarding, Great Integrations, and Perfect Pricing for a Small Team"
5/5
What do you like best about Axomo Swag Management Platform?

The onboarding process has been amazing and very helpful. The available integrations are great, too. I really like the options that let us track our team store’s performance and see who has used their credit. The pricing is also great for us, especially since we’re a small company. Review collected by and hosted on G2.com.

What do you dislike about Axomo Swag Management Platform?

I honestly don’t have anything bad to say about the management platform. Review collected by and hosted on G2.com.

Jennifer G.
JG
Jennifer G.
Seasonal Manager
Enterprise (> 1000 emp.)
"Great Variety and Flexible Payment Options"
4/5
What do you like best about Axomo Swag Management Platform?

I like all that there is a little something for everyone instead of just apparel and I like the under 30. There always seem to be a small amount of points left over that the under 30 is great.

I also like that we are now able to use our credit card for swag or if we go over our points a little that always seemed to be an issue in the past.

It is very easy to use and there have been two instances I contacted customer support. Each time I received exceptional service. Review collected by and hosted on G2.com.

What do you dislike about Axomo Swag Management Platform?

I really like that we can now pay with our credit card, however, the prices are extremely high. As much as I would love to purchase something without points, I can't see paying $40 for a crew sweatshirt or $96 for a Women's Aldermore half-zip pullover - Columbia, when I can find it at Macy's and Columbia sportwear for $41.25; that's more that double the price even with tax included. Review collected by and hosted on G2.com.

Response from Matt English of Axomo Swag Management Platform

Jennifer, thank you for sharing this. I’m glad the variety has been a good fit for you and that the under 30 category helps stretch those last few points. Hearing that support took great care of you twice really means a lot. That’s exactly the experience we want everyone to have.

I hear you on pricing. That kind of comparison is super helpful for us to see from the customer perspective. Thank you for calling it out. The upcoming Axomo 4.0 release should bring major improvements in areas like this. You’re going to LOVE what’s coming in 2026.

Grateful to have you with us,

– Matt English, The Axomo Team

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Streamlined Swag Management with Great User Features"
4.5/5
What do you like best about Axomo Swag Management Platform?

I really appreciate AXOMO Swag Management Platform's capability to consolidate all our branded company swag needs into a single platform, eliminating the need to juggle multiple vendors. This efficiency not only streamlines our process but also provides a more organized approach to managing company merchandise. I am particularly impressed with the platform's functionality that allows setting up rewards for new hires, which plays a crucial role in onboarding and celebrating milestones such as the company's anniversary. The charity roundup is another standout feature, offering a meaningful engagement avenue. The flexibility to add items to categories at any time without delay is invaluable, ensuring that the most requested items are readily available. The ability to gift store credit among users is also widely utilized within our team, as it enables leaders and managers to recognize their team members' efforts in a tangible and appreciated manner. These features collectively enhance employee satisfaction and foster a rewarding company culture. Review collected by and hosted on G2.com.

What do you dislike about Axomo Swag Management Platform?

I find the user management process on AXOMO Swag Management Platform challenging because I have to manually add new users and remove terminated ones. I was informed that uploading a user file daily or weekly could result in users losing their store credits as the data is overwritten. This limitation is frustrating as it prevents seamless updates and necessitates manual intervention, which is time-consuming. Review collected by and hosted on G2.com.

Response from Matt English of Axomo Swag Management Platform

Davetta, thank you for your kind words! We’re so glad to hear you’re finding AXOMO intuitive and that category and item creation has been a smooth process—it’s great to know the platform is meeting your needs for swag and event items.

We appreciate your feedback about the invoice format. We understand how important it is to align with company requirements, and we’ll make sure to share this with our team as we work on improvements.

Thank you for trusting AXOMO to support your employee engagement and rewards programs. We’re excited to keep helping your team shine!

Zdravko (Zee) G.
ZG
Zdravko (Zee) G.
Senior Learning & Development Program Manager
Mid-Market (51-1000 emp.)
"Axomo made our SWAG process effortless"
5/5
What do you like best about Axomo Swag Management Platform?

Easy to use, and so many options available. Easy implentation. User friendly UI. Review collected by and hosted on G2.com.

What do you dislike about Axomo Swag Management Platform?

N/A The service has been great. Great options. Gerat customer care too. Review collected by and hosted on G2.com.

Response from Matt English of Axomo Swag Management Platform

Hi Zdravko,

Thank you for the generous review. I’m glad to hear Axomo has made things easier for your team, especially after switching between a few vendors. It means a lot to know the platform feels intuitive and that the product variety has been a good fit for your needs.

I also appreciate your note about shipping. Our dual warehouse setup in the US and Canada is something we’ve worked hard to optimize, so I’m glad it has made a difference for you.

Thanks again for taking the time to share your experience.

Grateful to have you with us,

– Matt English, The Axomo Team

Aidan M.
AM
Aidan M.
System Analyst
Mid-Market (51-1000 emp.)
"Effortless Swag Ordering with a User-Friendly Platform"
5/5
What do you like best about Axomo Swag Management Platform?

The platform is incredibly user-friendly! I really appreciate how quickly I can browse the available swag, place my orders, and receive everything just as pictured and in a timely manner. The interface is clean and intuitive, so there’s never any confusion about what’s in stock or how to request items. Getting company merchandise has become so much more convenient compared to our previous system. Overall, it’s been a very smooth experience! Review collected by and hosted on G2.com.

What do you dislike about Axomo Swag Management Platform?

Honestly, I don’t have many complaints. There are times when I wish there were more product options in some categories, but the overall selection remains quite good. Occasionally, it takes a day or two to get approval for custom requests, though I understand this is important for maintaining brand consistency. In the end, these minor inconveniences are more than offset by how straightforward and dependable the platform is to use. Review collected by and hosted on G2.com.

Response from Matt English of Axomo Swag Management Platform

Hi Aidan,

Thank you for the thoughtful review. I’m glad to hear the platform feels easy to use and that ordering swag has become a smoother process for you. That means a lot to our team.

I also appreciate your note about wanting more product options. We’re always expanding the catalog and your feedback helps us know where to focus next.

Thanks again for taking the time to share your experience.

Grateful to have you with us,

– Matt English, The Axomo Team

FC
Frank C.
Solutions Architect
Small-Business (50 or fewer emp.)
"Effortless Swag Management with Intuitive Automation"
5/5
What do you like best about Axomo Swag Management Platform?

AXOMO makes it incredibly easy to manage, customize, and distribute branded swag without needing to keep inventory on hand. The platform is intuitive, the product catalog is strong, and the ability to automate fulfillment saves a ton of time. Our team loves that employees can order exactly what they want instead of receiving generic items. Review collected by and hosted on G2.com.

What do you dislike about Axomo Swag Management Platform?

The platform works well overall, but occasionally the customization tools feel a bit limited when trying to get very specific with design tweaks. It’s nothing major, but having a few more flexible design options would make the experience even smoother. Review collected by and hosted on G2.com.

Response from Josie Peterson of Axomo Swag Management Platform

Hi Frank!

Thank you for the great review. We’re glad to hear AXOMO is helping you and your team save time with automated ordering and fulfillment.

We also appreciate your feedback on the customization tools and will share it with our team as we continue improving the platform. If you ever have additional suggestions, feel free to reach out to me at josie.peterson@axomo.com. Thanks again for your feedback!

Cate B.
CB
Cate B.
Vice President
Small-Business (50 or fewer emp.)
"Easy Uniform Ordering, But Unexpected Annual Charges"
2.5/5
What do you like best about Axomo Swag Management Platform?

Was easy for our staff to order uniforms when they needed them. Review collected by and hosted on G2.com.

What do you dislike about Axomo Swag Management Platform?

I was told that there was a one time setup fee but that I wasn't going to be charged annually, but they started charging us annually thousands. Also, the price of the items was much higher than some other places. They also had limited options and were not super helpful when trying to setup correctly or creating products correctly if help was needed. I always felt like they were condescending when I spoke to them. Review collected by and hosted on G2.com.

Response from Josie Peterson of Axomo Swag Management Platform

Hi Cate,

Thank you for taking the time to share your feedback. We’re glad to hear the platform made it easy for your staff to order uniforms when needed.

That said, we’re very sorry to hear about your experience with billing, pricing, and support. That’s not the level of clarity or service we aim to provide. We take concerns like this seriously and would really appreciate the opportunity to better understand what happened and address it directly.

Please feel free to reach out to me at josie.peterson@axomo.com, and I’ll make sure you’re connected with the right team to review your situation. Thank you again for your honest feedback.

DS
Deep S.
Tax lead
Enterprise (> 1000 emp.)
"Effortless Navigation and Intuitive Design"
5/5
What do you like best about Axomo Swag Management Platform?

Navigating through the platform was very straightforward, with all the necessary details clearly presented. The layout felt well-structured and thoughtfully organized, making the overall experience smooth and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Axomo Swag Management Platform?

The swag points are structured in such a way that we can't purchase them directly, and we often need more points to redeem the items we actually want. Since we don't have enough points, we end up buying things we don't really need just to use the points we've been given. It would be much better if there were a way to use the swag points more effectively, allowing us to get the items we truly want. Review collected by and hosted on G2.com.

Response from Josie Peterson of Axomo Swag Management Platform

Hi there,

Thank you for your feedback! We’re glad to hear the platform is easy to navigate and that you enjoy the selection and quality of the items available.

We also appreciate your thoughts on the points system and how it could be more flexible for redeeming the items you truly want. Feedback like this is valuable as we continue improving the experience.

If you’d like to share more, feel free to reach out to me at josie.peterson@axomo.com. Thanks again for taking the time to leave a review!

KD
Kevin D.
IT System Administrator
Mid-Market (51-1000 emp.)
"Flexible Item Selection and Quality Products for a Great Employee Experience"
5/5
What do you like best about Axomo Swag Management Platform?

We really like the flexibility of managing the selection of items available to our team. That coupled with the quality of the items makes for a good overall experience for our employees Review collected by and hosted on G2.com.

What do you dislike about Axomo Swag Management Platform?

This is strictly based on choices we made regarding shipping, but shipping to our offices tends to take a bit longer than we would like, but you take the bad with the good. Review collected by and hosted on G2.com.

Response from Josie Peterson of Axomo Swag Management Platform

Hi Kevin!

Thank you so much for your thoughtful review. We're so happy to hear that your experience and that of your employees has been a positive one. We know shipping times can vary and some orders take longer than others. We are always working to make our processes run increasingly smooth and efficient, so this feedback is super helpful.

If you’d like to share more or chat about any other Axomo features, feel free to reach out to me at josie.peterson@axomo.com.

Thanks again!

Elyss S.
ES
Elyss S.
teacher
Small-Business (50 or fewer emp.)
"Easy to Navigate with Helpful Customer Service Chat and Quality Projects"
5/5
What do you like best about Axomo Swag Management Platform?

Easy to navigate, with a convenient customer service chat and quality projects. Review collected by and hosted on G2.com.

What do you dislike about Axomo Swag Management Platform?

I haven’t run into any issues that would make me dislike the platform. Review collected by and hosted on G2.com.