SS
Stephen S.
Systems Administrator
Small-Business (50 or fewer emp.)
"Backups with ease."
5/5
What do you like best about Axcient x360Recover?

Very reliable backups, giving very prominent alerts when the operation fails. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

The GUI is a little bit hard to navigate. Review collected by and hosted on G2.com.

Paul M.
PM
Paul M.
CTO - AV Integrator
Mid-Market (51-1000 emp.)
"Easy to setup and use"
5/5
What do you like best about Axcient x360Recover?

Easy to use, the setup process was simple. the product seems very stable Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

i have not found anything yet that i dislike, after the estensive reaserch i did figuring on which one to go with, i made right decision Review collected by and hosted on G2.com.

JM
Justin M.
Help Desk Manager
Mid-Market (51-1000 emp.)
"Good once onboarded"
4/5
What do you like best about Axcient x360Recover?

It works really well once it's running. Easy to find recoevery files. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

Would be nice if the overview status was as usable as the lower level indivualized statuses. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Good product & Good support"
3.5/5
What do you like best about Axcient x360Recover?

Smal backup sizes, works most of the times, Support is knowladable Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

It's not as relaiable and requires more upkeep than I would have liked Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Big security blanket for your customers"
4.5/5
What do you like best about Axcient x360Recover?

Easy to install & Manage for customers across any types of buisnesses Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

Recovering any data especially if its big server recovers can be a bit troublesome Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Axcient x360 Recover Product"
4/5
What do you like best about Axcient x360Recover?

Axcient x360 Recover is very easy to use and allows for a super fast recovery point. It is reliable and offered at a competive price. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

The only issues we have experienced have been from the billing side. Review collected by and hosted on G2.com.

AK
Anuj K.
IT Manager
Mid-Market (51-1000 emp.)
"One of the top tool for managing infrastructure backup"
4.5/5
What do you like best about Axcient x360Recover?

Axcient x360 recover includes comprehensive data protection, user-friendly interface, and hybrid cloud approach. Its quick recovery, granular restoration, and robust security features are among the highlights, while scalability and customer support also contributed to positive experiences. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

Potential concerns about Axcient x360Recover included complexity for beginners during setup, possible cost considerations, and the resource requirements of its hybrid cloud approach. Need for customization options. Review collected by and hosted on G2.com.

MK
marcy k.
Small-Business (50 or fewer emp.)
"Super responsive and ready to assist in all stages of backup"
4.5/5
What do you like best about Axcient x360Recover?

The team at Axceint has been super responsive both with all the questions and support in helping to find a solution to a new client onboarding when a competitor was unable to provide assistance. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

We have used x360Recover for the direct- to-cloud service but are learning the parameters and limitations the BringYourOwnDevice has. The information can be confusing and limiting without support's clarification, and assistance. Support has been open to explaining and assisting ways to work through the issue we are experiencing. Review collected by and hosted on G2.com.

JB
Jeremy B.
Mid-Market (51-1000 emp.)
"Best BDR solution we have used"
4.5/5
What do you like best about Axcient x360Recover?

Axcient is very quick setup and maintain. We have tested the BDR in a sandbox enviroment and have been pleasently surprized with the performace. The REAL test happened when our clients server crashed unexpected. Within 20 minutes the customer was rolling as if nothing happened. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

The Axcient device itself is Linux based kernal. Some of our technicans had trouble using Linux command line information. We had one person skilled in CLI and they had no issues. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"It backs up but always issues and not well thought out for MSPs needs"
2.5/5
What do you like best about Axcient x360Recover?

It backs up machines and allows for a multi-tenant environment. The auto-verify VM feature saves time. Runbooks are very helpful. Customer service/support is always engaged when a ticket is opened. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

Constant backup errors that are difficult to understand and troubleshoot without intervention from support and it always requires running an analysis that can never be performed properly in the portal (protected system); we must always perform this manually and then upload to the ticket in the portal, however, we have to split the recovery zip file into multiple files because their ticket system online only accepts files up to 20MB. Default backup policies cannot be assigned for each customer (only a single global policy can be assigned). Exported job reports don't include error details. Saving to a local network storage device is tricky and requires manual configuration of the configuration file on each machine you are backing up in order to prevent running out of space on the local NAS. Review collected by and hosted on G2.com.