Axcient has no storage limit, which makes it easy to calculate monthly costs for our customers no matter how much data they store on their workstations and servers. And because D2C doesn't require an appliance, we can save money for clients that don't have high Business Continuity needs. Review collected by and hosted on G2.com.

Price per unit is the same no matter how many agents we have deployed. It would be great if we could be rewarded with lower prices as we add more agents.

Axcient D2C does not have an agent that can be installed on a NAS. Review collected by and hosted on G2.com.

Help is given very quickley. Also i was been walked with so much detail help in each steps. Also they remoted into my computer to show to what to do since i am a new employee at acruity. Also the reply and answer to any question is quick Review collected by and hosted on G2.com.

Nothing so far. support seems to be great Review collected by and hosted on G2.com.

In addition to backing up your data, the interface is easy to navigate and use. Any request for them was answered quickly, and everything has always been resolved. Now that it is compatible with macOS, we look forward to utilizing the product across all our clients' systems. Review collected by and hosted on G2.com.

The only downside we have experienced is from the billing department. They are rather stringent on delays. Review collected by and hosted on G2.com.

The new direct-to-cloud version enables us to have reliable, cost-effective backup solutions for customers of any size. With the freedom from the hardware it frees up rack space as well. Review collected by and hosted on G2.com.

The recovery of large VM's does take a bit of time, and if using the non Direct-to-cloud version you are required to host vaults on-site to store the data. Review collected by and hosted on G2.com.

The solution is very simple to set up and offers the options to completely cover client's needs. Great that no additional hardware is necessary. Support has been timely and efficient at resolving the few issues and questions. Review collected by and hosted on G2.com.

Having to go to different servers to do different jobs. The dashboard is a nice touch, but can't do it all from there. Review collected by and hosted on G2.com.

The recoveries complete, although they are a bit difficult Review collected by and hosted on G2.com.

The recoveries are more difficult to complete. Review collected by and hosted on G2.com.

They have a great library of articles to help with your questions. Their response times on issues is fantastic. The ability to customize the bandwidth and build profiles for customers is a great feature. Their virtual mounting for remediation is a must have tool. Review collected by and hosted on G2.com.

It is a bit difficult to add another agent under a customer vault after you have already created the customer. The method for adding additional agents isn't a straight forward as it could be. Review collected by and hosted on G2.com.

Axcient x360Recover is a very easy to use chain free backup. I like the notifications that I receive if there are any issues. You can also spin up the backup in the cloud. Their support is really helpful and it was a simple installation. Review collected by and hosted on G2.com.

I wish that it offered a little more backup space per PC. Review collected by and hosted on G2.com.

X360 recover allows us to sift through backups based on the range and snapshot times we give it, it has been beneficial when we need to recover items such as lost documents. We back up often. Review collected by and hosted on G2.com.

The interface can be a little un-friendly, it would be nice to get something more streamlined, however customer service is usually very helpful. Review collected by and hosted on G2.com.

Powerful tools that I believe run on Linux. Axcient has lots of features and tools for every need and the Customer Support is knowledgable and available. The product is easy to integrate with any environment. Review collected by and hosted on G2.com.

The tools are hard to utilize and Recovery can be a pain, as well as setting up backups. Ease of use is a big factor when it comes to recovery tools and these ones are not the easiest to use. We only use it on a few customers. Review collected by and hosted on G2.com.