--- title: Axcient x360Cloud Reviews meta_title: 'Axcient x360Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 89 reviews by the users' company size, role or industry to find out how Axcient x360Cloud works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 89 scale: '5' date_modified: '2026-07-17' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # Axcient x360Cloud Reviews **Vendor:** ConnectWise **Category:** [Online Backup Software](https://www.g2.com/categories/online-backup) **Average Rating:** 4.4/5.0 **Total Reviews:** 89 ## About Axcient x360Cloud Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, including Google Docs, Files, and Folders. x360Cloud supports cloud-to-cloud backup directly from Microsoft 365 or Google Workspace to the Axcient Cloud. Given the critical nature of business data, x360Cloud gives MSPs the secure second cloud option they need to avoid the risks of being 100% dependent on Microsoft or Google for business continuity. ## Axcient x360Cloud Pros & Cons **What users like:** - Users value the **restore functionality** of Axcient x360Cloud, appreciating the ease of recovering deleted files effortlessly. (8 reviews) - Users love the **quick and reliable backup frequency** of Axcient x360Cloud, ensuring peace of mind with automated processes. (7 reviews) - Users appreciate the **reliable and automated backup solutions** of Axcient x360Cloud, ensuring peace of mind with easy access. (6 reviews) - Users appreciate the **ease of implementation** with Axcient x360Cloud, making it simple to set up and use. (6 reviews) - Users value the **dependable automation** of Axcient x360Cloud, enabling effortless backups and quick recovery for Microsoft 365 data. (3 reviews) - Cloud Services (3 reviews) - Users find the **ease of use** of Axcient x360Cloud exceptional, streamlining backups and recovery processes effortlessly. (3 reviews) - Easy Integrations (3 reviews) - Easy Restore (3 reviews) - Cloud Computing (2 reviews) **What users dislike:** - Users face a **lack of backup clarity** and cumbersome processes, complicating their experience with Axcient x360Cloud. (4 reviews) - Users report **backup issues** with Axcient x360Cloud, including unclear remediation and slow recovery rates for certain data. (3 reviews) - Users experience occasional **delay issues** with backups and recovery searches, impacting efficiency and user experience. (3 reviews) - Users find the **reporting capabilities lacking** , suggesting improvements for better customization and detail in alerts. (3 reviews) - Users find the **complexity of remediation** challenging in Axcient x360Cloud, complicating recovery and backup processes. (2 reviews) - Lacking Features (2 reviews) - Search Functionality (2 reviews) - Slow Backups (2 reviews) - Slow Restoration (2 reviews) - Troubleshooting Issues (2 reviews) ## Axcient x360Cloud Reviews ### 1. Simple to learn and use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony M. | Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Axcient x360Cloud?** Easy to use, navigate and implement. Use it everyday **What do you dislike about Axcient x360Cloud?** I do not have anything negative really, pretty easy to understand **What problems is Axcient x360Cloud solving and how is that benefiting you?** We are eliminating the need for physical BU servers onsite, huge plus. ### 2. Outstanding product and support **Rating:** 5.0/5.0 stars **Reviewed by:** Robert F. | Tutor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Axcient x360Cloud?** Customer Support is outstanding. Very easy to setup and use. **What do you dislike about Axcient x360Cloud?** None, we are very happy with the product and how we can deliver value to our customers. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Supporting backup of our client's cloud and server infrastructure. ### 3. Does the job effectively. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Axcient x360Cloud?** Ease of use, simple UI. Very easy to sync users from 365. **What do you dislike about Axcient x360Cloud?** Confusion as to whether or not Shared Mailboxes and Guest users are billed. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Backups of 365 users and Sharepoint sites. ### 4. Very effecient Backup System!! **Rating:** 4.0/5.0 stars **Reviewed by:** Alexander P. | Help Desk Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Axcient x360Cloud?** Using Axcient x360 Cloud makes backup clients very easy and self-explanatory. There are a lot of backups out there that make you feel like only a specialist can manage it. **What do you dislike about Axcient x360Cloud?** The only downside to backups are limits with NAS drives as far as I can see. I'm waiting for NAS to be part of the Axcient backup list. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Being able to manage multiple clients when comes to both incremental and bear metal backups. ### 5. SaaS Backups in a Flash! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Axcient x360Cloud?** So easy to set up and configure. Easy to restore emails or lost files Cost is cheaper than our previous provider **What do you dislike about Axcient x360Cloud?** The GUI is a little clunky and hard to navigate in spots. Other than that, there's not anything to complain about. **What problems is Axcient x360Cloud solving and how is that benefiting you?** We needed a service that allows us to backup M365 and Google Workspace instances to a third party. Axcient x360Cloud is a great solution for us. ### 6. Easy to use, and good support. **Rating:** 5.0/5.0 stars **Reviewed by:** brian h. | Lead help desk engineer., Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Axcient x360Cloud?** dramitically easier to use and maintain then competing products **What do you dislike about Axcient x360Cloud?** just like any backup software does require that it be monitored to continue working. **What problems is Axcient x360Cloud solving and how is that benefiting you?** disaster recovery and cyber insurance complaince. ### 7. Great app for syncing files **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua L. | Azure Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Axcient x360Cloud?** I like how I can sync files to multiple devices in different locations **What do you dislike about Axcient x360Cloud?** The interface a bit outdated or not as intuitive as other cloud backup solutions **What problems is Axcient x360Cloud solving and how is that benefiting you?** Data Loss Prevention ### 8. Great service at a good price **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Axcient x360Cloud?** It does what it says on the box, at a good price point. Whenever I've been alerted about an issue with an account, generally by the time I call or drop a ticket to them, they've already corrected it! **What do you dislike about Axcient x360Cloud?** Its a bit less intuitive than I'd like to change settings. **What problems is Axcient x360Cloud solving and how is that benefiting you?** We moved to this solution from another company that got bought out. ### 9. Cloud Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Axcient x360Cloud?** The managment tools and support, and the peace of mind that I can backup both 365 and gsuite mailboxes and 365 sharepoint. **What do you dislike about Axcient x360Cloud?** Not much, maybe the billing options, in regards to processing my payment manually, there might be an auto feature I haven't found. **What problems is Axcient x360Cloud solving and how is that benefiting you?** The ability to backup both Microsoft and Google assets. ### 10. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Axcient x360Cloud?** Simple to monitor, easy to manage with good documentation, and great service when errors arise. We use it all the time. **What do you dislike about Axcient x360Cloud?** Ui can be confusing sometimes, as creating new customers and other settings are shuffled in different menus. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Efficient and easy backups, with no commitment per client. ### 11. What a great backup and recovery suite! **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2024 **What do you like best about Axcient x360Cloud?** I say this about any hardware or software I use and like. It's all about the support. Axcient support is just great. You can schedule an appointment with a skilled person for training, help, or whatever. They are always friendly and very skilled and helpful. I really like that about this company. **What do you dislike about Axcient x360Cloud?** 1st backup takes a while, but that seems to be the way of most cloud services. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Saves me from worrying about ransomware, and makes it easy to restore data when needed. ### 12. Good product, but bad information **Rating:** 2.5/5.0 stars **Reviewed by:** Steven T. | Senior Solutions Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Axcient x360Cloud?** The scheduling, restore and bandwitdth options were great. Customer Support was always helpful as well. **What do you dislike about Axcient x360Cloud?** Our biggest downside was we were not informed about the "fair use" storage limit and was lead to believe it was unlimited. They called us and informed us that their sales teams had not informed several clients and that many were in the same shoes as us now. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Axcient was a reliable backup solution for our direct to cloud customers and the restore was robust enough ### 13. It's a great tool for cloud backup. Easy to use and integrate **Rating:** 4.5/5.0 stars **Reviewed by:** Brian O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Axcient x360Cloud?** The easier that is to integrate across Microsoft 365 and Google Workspace. Just a simple clicks and everything is up and running **What do you dislike about Axcient x360Cloud?** The User Interface could be improved. Mostly for the recovery options. **What problems is Axcient x360Cloud solving and how is that benefiting you?** It helps me a lot to find and recover files when users delete things from OneDrive and SharePoint. It benefits me on a possitive way as I can double backup my customer's data. ### 14. We like the product’s ease of use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Axcient x360Cloud?** We like Axcient's ease of use and user interface. Little effort and a lot of support from their team in doing a lot of the heavy lifting. **What do you dislike about Axcient x360Cloud?** Restoring data could be easier. It's a bit difficult to do so at the moment. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Data backup and restore. Business continuity as well. ### 15. As solid as they come **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Axcient x360Cloud?** Backup jobs complete successfully at higher rates than any of our previous solutions. **What do you dislike about Axcient x360Cloud?** Ancient previously had phone support but switched to email. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Backing up servers, PC's, Microsoft 365, Google Workspace with good notifications and easy to use interface. ### 16. Amazing cloud service **Rating:** 5.0/5.0 stars **Reviewed by:** K C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Axcient x360Cloud?** It is a great back up service for MS 365 and Google since this is what our cleints use the most. The ease of use and integration is user friendly as well. **What do you dislike about Axcient x360Cloud?** Still learning to use it across the board with other apps. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Having Axcient to restore any MS information to refer to incase it needs to be restored or auidted is a beneficial tool. ### 17. Failsafe Cloud Backup **Rating:** 4.5/5.0 stars **Reviewed by:** Paul K. | Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Axcient x360Cloud?** It's easy to setup. It can automatically include new accounts so you don't have to manually make any changes when creating a new email account. **What do you dislike about Axcient x360Cloud?** It's a cloud service, so there's very little details when something goes wrong or when it doesn't work as expected. The last time I tried to do a mailbox restore it took almost a month because the error message wasn't useful and support wasn't very forecoming with the actual details. **What problems is Axcient x360Cloud solving and how is that benefiting you?** This service allows peace of mind in case something drastic happens with someone's email, such as malicious actors deleting the contents of the mailbox or just a simple accidental deletion of an email or contact by a user. I know every user mailbox is backed up so I can do a restore if needed. ### 18. Axcient x360 is solid! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Axcient x360Cloud?** Axcient x360Cloud has been a terrific backup solution for our business clients who use Microsoft 365. It's exceptionally easy to set up and monitor. **What do you dislike about Axcient x360Cloud?** Early on I didn't fully understand the meaning of the alerts on an account, but Axcient support was quick to reply and help me understand, so I have no significant complaints. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Axcient x360 is a great solution to help business clients be prepared to recover in the event that their email has been compromised. And it's extra backup insurance for those who rely heavily on Sharepoint documents and would like to have those backed up. ### 19. Very good product with good support **Rating:** 4.5/5.0 stars **Reviewed by:** David R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Axcient x360Cloud?** Full service product at a very affordable price. It manages all of our online SAAS Backup. It is basically a set it and forget it backup. **What do you dislike about Axcient x360Cloud?** COnfiguration is not as easy as I would like. HOwever, once that is done, it works great. Restores are a little more difficult as well but they jsut take a bit of time. **What problems is Axcient x360Cloud solving and how is that benefiting you?** I just need good quality SAAS backup that is reliable. SOmetimes I have used the backup for a manager to review some past email exchanges from a former employee which has come in very handy. ### 20. X360 has created a worry free backup solution for us. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Axcient x360Cloud?** X360 is a wonderful backup platform. I appreciate the reporting breakdowns and the minimal admin interaction. It's nice for us to deploy it, and our clients forget it's even there. They just know we can help them when needed. **What do you dislike about Axcient x360Cloud?** The management portal can take a bit of time to learn. There are options that I would expect to see in different areas but after spending some time learning them, its a non issue. **What problems is Axcient x360Cloud solving and how is that benefiting you?** x360 has helped us backup and retain client 365 infrastructure. We are able to provide reporting for the backups and restore data as needed. The best feature is being able to restore data without having to remote into the clients computer. ### 21. Great email backup **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Axcient x360Cloud?** It is very affordable and easy to use. It was around $10 a user a year to have email archived that was easily recoverable in case of longer term deletions that need to be recovered. **What do you dislike about Axcient x360Cloud?** The setup phase of getting it going was pretty rough. I had to have multiple calls and we still weren't getting it backing up. Then the login process with 2 factor was messed up. I think we had to create and remove the account two or three times and it wasn't the quickest response to the problem. **What problems is Axcient x360Cloud solving and how is that benefiting you?** If a user deletes an email either intentionally or accidentally it is only recoverable with Microsoft;s built in tools for 30 days - and less if they clear the deleted items. This keeps emails for as long as the system is backing up. ### 22. Excellent backup solution with room to grow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2023 **What do you like best about Axcient x360Cloud?** The ease of being able to back up files/restore when necessary. Provides a great cushion for missing files or in case of ransomware attack as well. I believe its supieror **What do you dislike about Axcient x360Cloud?** The interface is a bit convoluted/not centralized. Querying specific files for restoration can be a bit difficult to do sometimes depending on the file. These are a bit of a nitpick but UI/UX could use some work. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Some of the problems we've been solving with axcient is having a back up soution that works hand in hand with OneDrive. It boosts productivity and performance across the board! ### 23. Piece of mind with Axcient x360 Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Eduardo V. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Axcient x360Cloud?** We provide our clients piece of mind by making sure their cloud data is protected and accessible at any time. Setting up x360 Cloud with MS 365 is easy and straightforward. **What do you dislike about Axcient x360Cloud?** Connecting x360 Cloud to Google Workspace is a bit difficult. There are more steps than setting up MS 365 with x360 Cloud. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Microsoft retention policy is very limited and Axcient x360 Cloud allows our clients to keep their MS 365 data for a long period of time. Another good thing about it is the easy way to restore any lost data. ### 24. Easy to use back-up and ransomware solution for any company **Rating:** 4.5/5.0 stars **Reviewed by:** Sam S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Axcient x360Cloud?** The ease of set-up, simple UI, price scaling regarding how much files can be backed up **What do you dislike about Axcient x360Cloud?** Sometimes it feels as it's not being updated as regularly as it should be. It makes the product feel like its not being supported. It could be improved by providing a roadmap **What problems is Axcient x360Cloud solving and how is that benefiting you?** It creates a back-up on top of our current backup and its been beneficial because we are able to restore files and run back-ups without having to worry about file loss. ### 25. Good **Rating:** 4.0/5.0 stars **Reviewed by:** Paul M. | Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Axcient x360Cloud?** Its elastic, it works most of the time and when there is a problem its well supported **What do you dislike about Axcient x360Cloud?** There is no UK datacentre, some of our clients require this and so we have had to setup self hosted data centre the image recovery download is throttled at 120mbps which is frustrating as we have a 1000mbps connection and would like to spend less time downloading recoveries **What problems is Axcient x360Cloud solving and how is that benefiting you?** Provides reliable disaster recovery of cloud and local PC or server workloads ### 26. Makes File Sharing Fast, Clients like it **Rating:** 3.5/5.0 stars **Reviewed by:** Ben D. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Axcient x360Cloud?** It makes file sharing and synchronization between devices fast. Love that it's brandable for each client, it's much more personalized and gives a more professional appearance than OneDrive or DropBox **What do you dislike about Axcient x360Cloud?** Lack of innovation and updates. Very few enhancements in the last few years. For example, the Android app hasn't been updated in 8 months. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Branded solution for clients to use to synchronize and backup their data securely to a fast Canadian server makes it an easy sell. We use it internally to lower turnaround times and expedite repairs, as well as get files to clients faster. ### 27. Hard pass **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Axcient x360Cloud?** Onboarding seemed easy. That was about it. **What do you dislike about Axcient x360Cloud?** Pretty much everything else. In particular, we 2 had main issues: the service let us down on a restore (emails were not there as they should have been) and the OneDrive and SharePoint services were constantly stuck in onboarding state. We were told a fix was coming, and it neve did or never worked. This went on for months. **What problems is Axcient x360Cloud solving and how is that benefiting you?** None. The product let us down. We had to move all our clients to another platform . ### 28. X360 Cloud provides an easy way to make Office 365 backup secure **Rating:** 4.5/5.0 stars **Reviewed by:** Michael S. | Director of Sales and Service, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Axcient x360Cloud?** I like the easy user interface that provides easy access to all features. Easy setup for new organizations **What do you dislike about Axcient x360Cloud?** So far I have not found any downside to using this tool. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Independent Office 365 backup to ensure all Office 365 data is secure. ### 29. Great webinar **Rating:** 5.0/5.0 stars **Reviewed by:** Derek W. | Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Axcient x360Cloud?** Quick support, easy to use tools! Seems to always work. **What do you dislike about Axcient x360Cloud?** Sometimes getting new licenses and attaching to the customer accounts is a pain. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Reliable backups are very hard to find, they fixed it. ### 30. Great backup solution **Rating:** 3.5/5.0 stars **Reviewed by:** Tarek I. | Associate, Information Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Axcient x360Cloud?** Ease of use, being able to back up M365 and restoring directly to one drive **What do you dislike about Axcient x360Cloud?** Search functionality is not great and UI is outdated **What problems is Axcient x360Cloud solving and how is that benefiting you?** It creates a greate disaster recover solution. ### 31. Great service for the money **Rating:** 4.0/5.0 stars **Reviewed by:** Chris B. | IT Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Axcient x360Cloud?** Simple to deploy for O365 services, backs up common needed services **What do you dislike about Axcient x360Cloud?** Restores are not granular enough and take some time. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Protecting clients O365 services data Exchange Online, OneDrive, Sharepoint. ### 32. Axcient 360 Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Axcient x360Cloud?** I like the way the backups are restored and the best part is the object based back up restored. So you can restore the specific file/folders. **What do you dislike about Axcient x360Cloud?** Support team response rate is slow but they are techincal **What problems is Axcient x360Cloud solving and how is that benefiting you?** We are using it for office 365 backup and it is working fine. ### 33. An MSPs Thoughts on Axcient x360Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Robert G. | Managed Services Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2022 **What do you like best about Axcient x360Cloud?** Axcient x360Cloud is a great product and does what it does best, backing up Microsoft 365\GSuite users in a cloud to cloud scenario. The product is extremely easy to onboard and setup new customers, has "set it and forget it" settings, unlimited storage, and has robust search and restore options. Quite a nice bang for your buck! **What do you dislike about Axcient x360Cloud?** No easy backup options for MS Teams. You can choose to backup MS Sharepoint and OneDrive which do contain Teams data, but group and private chat history and other channel info are not backed up natively. Requires an MS Flow to be created and requires all users in each channel to be licensed and added in the backup as well as their OneDrive. **Recommendations to others considering Axcient x360Cloud:** For any organization with Microsoft 365 hosted Exchange users, Axcient x360Cloud is a must have for securing that cloud data. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Axcient x360Cloud provides data protection and recovery for Microsoft 365 cloud users. Traditional backup programs do not offer options for backing up M365 cloud data, without complicated add-ons at an additional cost. It covers most compliance-regulated business needs for full data retention. Can be used as an auditing tool to confirm changes made to a mailbox or message within a date range, and fully restore the mailbox to a specific date and time. ### 34. Director of Managed Services, Review of x360 Cloud **Rating:** 3.5/5.0 stars **Reviewed by:** Andy C. | Managed Services Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2022 **What do you like best about Axcient x360Cloud?** The cost, pricing structure. The ease & simplicity of deployment, and recovery functions **What do you dislike about Axcient x360Cloud?** Inability to customize retention settings. The lack of integration with PSA solutions. The lack of reporting. NO ability to protect D365 applications **Recommendations to others considering Axcient x360Cloud:** Remember that only Axcient Direct to Cloud has an API Integration with the major PSA platforms, x360 Cloud does NOT have any integration. Additionally, there is very little reporting - only CSV Export options that unfortunately do not always work. The ease of use, minimum learning curve are all very key to our success, and the pricing has made a huge impact on our profitability compared to the competitive solutions we have utilized in the past. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Increased profits, minimal management needed from Engineer / Help Desk staff. ### 35. x360Cloud is good, but has some short comings **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2022 **What do you like best about Axcient x360Cloud?** Good partner in Axcient and SSO/MFA built into the platform are a plus. Storing data outside of Azure is a good benefit along with decent reports. Multiple restore paths are possible as well. **What do you dislike about Axcient x360Cloud?** However, there are a number of shortcomings with a limited number of backups per day with no ability to change it. Additionally, no Role-Based Access Controls or API really hampers the security and automation with the product. **What problems is Axcient x360Cloud solving and how is that benefiting you?** We have a few clients using x360Cloud, but it is not our primary M365 backup platform due to the shortcomings within the service. The clients that use x360Cloud are generally happy, but with the increased pressure with security of data there may be a day when we have to move them off. ### 36. Nice software but not very fast **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2022 **What do you like best about Axcient x360Cloud?** - Support and reliability - Affordable and monthly billed **What do you dislike about Axcient x360Cloud?** - Fast to charge when entering on the database. - Only english support **What problems is Axcient x360Cloud solving and how is that benefiting you?** Recover data is always available ### 37. Great Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Elon G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2020 **What do you like best about Axcient x360Cloud?** The tool is effective and simple to setup. It covers more of the MS suite than other products we vetted. We'd been using/supporting it for over 2 years. **What do you dislike about Axcient x360Cloud?** So far so good. They listened to feedback and improved the UI. **Recommendations to others considering Axcient x360Cloud:** As with any solution you plan on implementing, do your homework. Does it meet my requirements/needs? Does it work well with the other solutions I have in place? etc...The people over at Axcient are great. **What problems is Axcient x360Cloud solving and how is that benefiting you?** M365 backup. x360Cloud fills the gap left by Microsoft's retention policies. ### 38. Simple, Affordable, Useful **Rating:** 4.5/5.0 stars **Reviewed by:** Charles B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2020 **What do you like best about Axcient x360Cloud?** As the owner of my business, I am far less technically-skilled than some of our technicians. That said, and despite the fact that I missed my onboarding call, I was able to setup Cloudfinder on our own O365 instance in under ten minutes. It's straightforward and just works. The pricing model is excellent, it covers unlimited retention, and ultimately it's an easy sell to our clients. The thing that we like the most about Cloudfinder is that it's clear to clients just how valuable it can be not just in disaster/ransomware scenarios, but as well as in the normal operation of business. Losing/corrupting/misplacing files is common and a ton of time is lost to it in nearly every company without a solution like this. **What do you dislike about Axcient x360Cloud?** The user interface could be a bit more verbose, a bit of additional detail on warning/error messages when a client token expires or other similar occasional issues would be helpful. **What problems is Axcient x360Cloud solving and how is that benefiting you?** We are solving BDR problems with Cloudfinder. Primarily, we help our clients get back all of the time that they used to lose to misplaces/corrupted/forgotten/deleted files and folders. Often, they don't know how much time was being lost to these issues until we implement it and bring them their monthly reports. ### 39. Easy to setup, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2020 **What do you like best about Axcient x360Cloud?** The time to add an entire tenant. It takes less than 10 min and you are backing up. **What do you dislike about Axcient x360Cloud?** Lack of customer access. This something that desperately needs to be implemented **Recommendations to others considering Axcient x360Cloud:** Does not yet have customer access. This leaves customers unable to take advantage of the awesome search capability. **What problems is Axcient x360Cloud solving and how is that benefiting you?** Office 365 is a replacement for your on premise servers but it's a target. Office 365 is not it's own backup. ## Axcient x360Cloud Discussions - [What is Axcient x360Cloud used for?](https://www.g2.com/discussions/what-is-axcient-x360cloud-used-for) - 1 comment - [View Axcient x360Cloud pricing details and edition comparison](https://www.g2.com/products/axcient-x360cloud/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+23%3A03%3A46+-0500&secure%5Bsession_id%5D=ff7fe167-5bb4-4e04-b1e9-f2f535adefa1&secure%5Btoken%5D=56d8cd6194f9ca868c045fef5cfda3f7f12b5554ad0e3bc7ca542beff7d5f67a&format=llm_user) ## Axcient x360Cloud Features **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Functionality** - Storage Capacity - Remote Backup - Versioning **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - Storage Formats **Compatibility ** - SaaS Application Variety - Storage Formats **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Axcient x360Cloud Alternatives - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (425 reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) - 4.5/5.0 (532 reviews) - [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) - 4.6/5.0 (380 reviews)