--- title: Axcient x360Cloud Reviews meta_title: 'Axcient x360Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 89 reviews by the users' company size, role or industry to find out how Axcient x360Cloud works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 89 scale: '5' date_modified: '2026-08-07' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # Axcient x360Cloud Reviews **Vendor:** ConnectWise **Category:** [Online Backup Software](https://www.g2.com/categories/online-backup) **Average Rating:** 4.4/5.0 **Total Reviews:** 89 ## About Axcient x360Cloud Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, including Google Docs, Files, and Folders. x360Cloud supports cloud-to-cloud backup directly from Microsoft 365 or Google Workspace to the Axcient Cloud. Given the critical nature of business data, x360Cloud gives MSPs the secure second cloud option they need to avoid the risks of being 100% dependent on Microsoft or Google for business continuity. ## Axcient x360Cloud Pros & Cons **What users like:** - Users value the **restore functionality** of Axcient x360Cloud, appreciating the ease of recovering deleted files effortlessly. (8 reviews) - Users love the **quick and reliable backup frequency** of Axcient x360Cloud, ensuring peace of mind with automated processes. (7 reviews) - Users appreciate the **reliable and automated backup solutions** of Axcient x360Cloud, ensuring peace of mind with easy access. (6 reviews) - Users appreciate the **ease of implementation** with Axcient x360Cloud, making it simple to set up and use. (6 reviews) - Users value the **dependable automation** of Axcient x360Cloud, enabling effortless backups and quick recovery for Microsoft 365 data. (3 reviews) - Cloud Services (3 reviews) - Users find the **ease of use** of Axcient x360Cloud exceptional, streamlining backups and recovery processes effortlessly. (3 reviews) - Easy Integrations (3 reviews) - Easy Restore (3 reviews) - Cloud Computing (2 reviews) **What users dislike:** - Users face a **lack of backup clarity** and cumbersome processes, complicating their experience with Axcient x360Cloud. (4 reviews) - Users report **backup issues** with Axcient x360Cloud, including unclear remediation and slow recovery rates for certain data. (3 reviews) - Users experience occasional **delay issues** with backups and recovery searches, impacting efficiency and user experience. (3 reviews) - Users find the **reporting capabilities lacking** , suggesting improvements for better customization and detail in alerts. (3 reviews) - Users find the **complexity of remediation** challenging in Axcient x360Cloud, complicating recovery and backup processes. (2 reviews) - Lacking Features (2 reviews) - Search Functionality (2 reviews) - Slow Backups (2 reviews) - Slow Restoration (2 reviews) - Troubleshooting Issues (2 reviews) ## Axcient x360Cloud Reviews ### 1. Hard pass **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Axcient x360Cloud?** Onboarding seemed easy. That was about it. **What do you dislike about Axcient x360Cloud?** Pretty much everything else. In particular, we 2 had main issues: the service let us down on a restore (emails were not there as they should have been) and the OneDrive and SharePoint services were constantly stuck in onboarding state. We were told a fix was coming, and it neve did or never worked. This went on for months. **What problems is Axcient x360Cloud solving and how is that benefiting you?** None. The product let us down. We had to move all our clients to another platform . ## Axcient x360Cloud Discussions - [What is Axcient x360Cloud used for?](https://www.g2.com/discussions/what-is-axcient-x360cloud-used-for) - 1 comment - [View Axcient x360Cloud pricing details and edition comparison](https://www.g2.com/products/axcient-x360cloud/reviews?filters%5Bnps_score%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A12%3A10+-0500&secure%5Bsession_id%5D=278b3f00-3183-45cc-abc0-2f59e0587229&secure%5Btoken%5D=b56e40e6c57ac103e03c9c1a83370a2dcf5b4ac911f6a291b962505de8e188fd&format=llm_user) ## Axcient x360Cloud Features **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Functionality** - Storage Capacity - Remote Backup - Versioning **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - Storage Formats - Automatic Backup - Cloud Backup - Document Storage **Compatibility ** - SaaS Application Variety - Storage Formats **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Microsoft Outlook Integration - Active Directory Integration - Third-Party Integrations **Additional Functionality** - Remote Synchronization - Data Synchronization - Audit Trail - Monitoring - Role-Based Permissions - Approval Process Control - Real Time Synchronization - Alerts/Notifications - API - Single Sign On - Reporting & Statistics - Version Control - Customizable Branding - Synchronization Scheduling - Two-Factor Authentication - Real-Time Monitoring - Secure Login - Backup and Recovery - Data Recovery - HIPAA Compliant - Conflict Tracking - Authentication - Mobile Access - Chat/Messaging - Generative AI - AI Copilot - Access Controls/Permissions - Commenting/Notes - Activity Tracking - Two-Way Synchronization - Archiving & Retention - Encryption - Activity Dashboard - File Transfer ## Top Axcient x360Cloud Alternatives - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (428 reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) - 4.5/5.0 (534 reviews) - [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) - 4.6/5.0 (385 reviews)