[ AWS Sys... Reviews ](https://www.g2.com/products/aws-systems-manager/reviews) [ AWS Sys... Reviews ](https://www.g2.com/products/aws-systems-manager/reviews) # AWS Systems Manager Features ##### ## Analysis (1) Threat Detection Collects and curates data insight about the performance and health of a company's system. Show More ##### ## Platform (5) Unified Communications Platform Facilitates communication between users and administrators. Remote Access Allows end users to remotely access to company's IT database. ITIL Policy Compliance Helps organizations establish, implement, and adhere to ITIL regulation. Asset Tracking Tracks IT assets and financial data. IT Knowledge Management Integrates all IT service support functions for consistency and accuracy. Show More ##### ## Security (5) Endpoint Protection Allows the IT team to oversee all possible endpoints in a single source of reference. Patch Management Automates the updating of security measures on enterprise devices. Disaster Recovery Provides cloud backup or disaster recovery solution to protect enterprise data and applications. Service Management Utilizes data to proactively identify and prioritize IT issues. Workflow Management Creates new or streamlines existing workflows to better handle IT support tickets and service. Show More ##### ## Agentic AI - Enterprise IT Management (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ## Top-Rated Alternatives [ ![IBM Terraform (formerly HashiCorp Terraform)](https://images.g2crowd.com/uploads/product/hd_favicon/ee3589ca292451de15d3be359e6392cc/ibm-terraform-formerly-hashicorp-terraform.svg "IBM Terraform (formerly HashiCorp Terraform)") IBM Terraform (formerly HashiCorp Terraform) 4.6/5(110) ](https://www.g2.com/products/ibm-terraform-formerly-hashicorp-terraform/reviews) [ ![ManageEngine Endpoint Central](https://images.g2crowd.com/uploads/product/hd_favicon/2f2a2afbb752a606964794b3d43d3fda/manageengine-endpoint-central.svg "ManageEngine Endpoint Central") ManageEngine Endpoint Central 4.5/5(1,126) ](https://www.g2.com/products/manageengine-endpoint-central/reviews) [ ![Red Hat Ansible Automation Platform](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7b1e34d1cfcc265beee0d9b4290461fa/red-hat-ansible-automation-platform.jpg "Red Hat Ansible Automation Platform") Red Hat Ansible Automation Platform 4.6/5(377) ](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/aws-systems-manager/competitors/alternatives) AWS Systems Manager Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_99cb722fb43074ad0429bafaa469868a/ibm-terraform-formerly-hashicorp-terraform.png "Product Avatar Image") IBM Terraform (formerly HashiCorp Terraform) 4.6/5(110) [ Compare Now ](https://www.g2.com/compare/aws-systems-manager-vs-ibm-terraform-formerly-hashicorp-terraform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5b5ecb6259c4c0d54368899a457a4e08/aws-management-console.jpg "Product Avatar Image") AWS Management Console 4.5/5(53) [ Compare Now ](https://www.g2.com/compare/aws-management-console-vs-aws-systems-manager) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_72a8fdb95ce27a0326b3b76aaaeab522/manageengine-endpoint-central.png "Product Avatar Image") ManageEngine Endpoint Central 4.5/5(1,126) [ Compare Now ](https://www.g2.com/compare/aws-systems-manager-vs-manageengine-endpoint-central) ##### Categories on G2 [ Enterprise IT Management ](https://www.g2.com/categories/enterprise-it-management) ##### Explore More [ Recommendations for the best accounting service provider ](https://www.g2.com/discussions/what-are-the-best-accounting-service-providers)[ Which enterprise mobility management tools have strong threat detection and rapid response capabilities for security teams? ](https://www.g2.com/discussions/which-enterprise-mobility-management-tools-have-strong-threat-detection-and-rapid-response-capabilities-for-security-teams)[ What are the best employee perks platforms to boost retention and engagement across mid-market organizations? ](https://www.g2.com/discussions/what-are-the-best-employee-perks-platforms-to-boost-retention-and-engagement-across-mid-market-organizations) [ What connected worker solution has the strongest offline mobile support and digital logbook capabilities for field teams that regularly work without connectivity? ](https://www.g2.com/discussions/what-connected-worker-solution-has-the-strongest-offline-mobile-support-and-digital-logbook-capabilities-for-field-teams-that-regularly-work-without-connectivity)[ What's the best software for managing team passwords ](https://www.g2.com/discussions/top-enterprise-password-managers-what-s-worked-best-at-scale)[ Pros and Cons Details ](https://www.g2.com/products/aws-systems-manager/reviews?qs=pros-and-cons) Show More [ Recommendations for the best accounting service provider ](https://www.g2.com/discussions/what-are-the-best-accounting-service-providers)[ Which enterprise mobility management tools have strong threat detection and rapid response capabilities for security teams? ](https://www.g2.com/discussions/which-enterprise-mobility-management-tools-have-strong-threat-detection-and-rapid-response-capabilities-for-security-teams)[ What are the best employee perks platforms to boost retention and engagement across mid-market organizations? ](https://www.g2.com/discussions/what-are-the-best-employee-perks-platforms-to-boost-retention-and-engagement-across-mid-market-organizations) [ What connected worker solution has the strongest offline mobile support and digital logbook capabilities for field teams that regularly work without connectivity? ](https://www.g2.com/discussions/what-connected-worker-solution-has-the-strongest-offline-mobile-support-and-digital-logbook-capabilities-for-field-teams-that-regularly-work-without-connectivity)[ What's the best software for managing team passwords ](https://www.g2.com/discussions/top-enterprise-password-managers-what-s-worked-best-at-scale)[ Pros and Cons Details ](https://www.g2.com/products/aws-systems-manager/reviews?qs=pros-and-cons)