---
title: AWS Managed Services (AMS) Integration App Reviews
meta_title: 'AWS Managed Services (AMS) Integration App Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 133 reviews by the users' company size, role or industry
  to find out how AWS Managed Services (AMS) Integration App works for a business
  like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 133
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---


# AWS Managed Services (AMS) Integration App Reviews
**Vendor:** Amazon Web Services (AWS)  
**Category:** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 133
## About AWS Managed Services (AMS) Integration App
The AWS Managed Services (AMS) Integration App is designed to seamlessly connect AWS Managed Services with the ServiceNow platform, enhancing operational efficiency and visibility. Key Features and Functionality: - Automated Incident Management: Automatically create and manage incidents in ServiceNow based on alerts from AWS Managed Services, ensuring prompt response to issues. - Change Management Synchronization: Integrate change management processes between AWS and ServiceNow, facilitating smooth and documented changes across both platforms. - Asset and Configuration Management: Maintain up-to-date records of AWS resources within ServiceNow&#39;s Configuration Management Database (CMDB), providing a comprehensive view of your IT assets. - Compliance and Governance: Monitor and enforce compliance policies by leveraging ServiceNow&#39;s governance capabilities in conjunction with AWS Managed Services. Primary Value and User Benefits: By integrating AWS Managed Services with ServiceNow, organizations can achieve a unified operational environment that enhances visibility, streamlines workflows, and improves incident and change management processes. This integration reduces manual efforts, minimizes errors, and ensures compliance, ultimately leading to more efficient and effective IT operations.



## AWS Managed Services (AMS) Integration App Pros & Cons
**What users like:**

- Users find AWS Managed Services to be **very easy to use** , ensuring smooth and secure cloud management. (34 reviews)
- Users praise the **easy integrations** of AMS Integration App, seamlessly connecting with external platforms without needing an API. (31 reviews)
- Users value the **seamless automation** of AMS, enhancing efficiency while ensuring compliance and reducing management overhead. (27 reviews)
- Users appreciate the **24/7 customer support** of AWS Managed Services, enhancing their overall service experience and satisfaction. (20 reviews)
- Users appreciate the **seamless integration** with AWS services, enhancing cloud management and data security across environments. (19 reviews)
- Reliability (15 reviews)
- Integrations (14 reviews)
- Productivity Improvement (11 reviews)
- Innovation (10 reviews)
- Easy Management (9 reviews)

**What users dislike:**

- Users find the **complexity of the user interface** and setup process to be confusing and overwhelming for newcomers. (29 reviews)
- Users find the **high cost** of AWS Managed Services Integration App prohibitive, especially for smaller organizations and startups. (24 reviews)
- Users find the **lack of customization** challenging, making it hard to meet varied organizational needs. (15 reviews)
- Users point out the **high pricing issues** of AWS Managed Services, leading to unexpected bills and dissatisfaction. (13 reviews)
- Users find **integration issues** with AWS Managed Services frustrating, citing complexity and time-consuming configurations. (11 reviews)
- Learning Curve (6 reviews)
- Small Business Exclusion (5 reviews)
- Interface Issues (4 reviews)
- Delays (3 reviews)
- Difficult Implementation (3 reviews)

## AWS Managed Services (AMS) Integration App Reviews
  ### 1. Trusted Cloud Operations with Automation and Peace that Everyone Needed

**Rating:** 4.0/5.0 stars

**Reviewed by:** Akhileshwar S. | Content Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2026

**What do you like best about AWS Managed Services (AMS) Integration App?**

During the Trial Phase, I observed that AWS Managed Services Integration App has an command over automated routine cloud operations. I mean to say like patching, backups and monitoring are the heart of it. Those attributes help me to reduce my manual effort, lowering the chances of errors and infact gives me clear visibility as well. Additionally AWS integration makes it more perfect as managing multiple accounts became easier and much reliable. Since this was a trial experience so i cannot provide any logged in screenshot.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

I agreed the AWS Integration App has everything perfect but there is some thing that needs improvement. More specifically its workflow seems rigid at the time when quick changes are needed. Although Automation works well but approval process sometimes slow down or can be said as a experimental task. Rmemeber this experience is totally based on my trial basis.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

For me, AWS Managed Services Integration App solved one of my biggest problem. Actually while my job, I feel hard to manage complex AWS operations over multiple accounts. But with the help of this software it made automation in routine tasks such as patching, backups, monitoring and incident handling. Ultimately it reduced errors and saves time and more towards ensuring compliance and made my day to day tasks easier.

  ### 2. Streamline AWS Operation Seamlessly

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tarun K. | IT Consultant, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

The most helpful thing about AWS Managed Services (AMS) Integration App is how it centralizes our AWS operation in one place. The interface is intuitive and straightforward, so i can quickly track incidents, changes and service requests without hopping between tools. Getting it up and running was smooth and the support team was always ready to guide me whenever i had questions. I use it few times a week and the range of features makes managing everything from incidents to service requests much easier. Integration with our excising workflows is seamless which saves times and make AWS operations more reliable and efficient overall.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

There isn't much to dislike, but if i had to point out something, it would be that some advanced features take a bit time to fully understand in the beginning. The dashboard cam feel slightly overwhelming until you get used t o it. Also occasional delays happen when syncing certain updates, which sometimes slow things down. These aren't major issues and once you get familiar with the system, it becomes easier to navigate and manage smoothly.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

The AWS Managed Services (AMS) Integration App helps me stay on top of AWS operation without having to manage everything manually. It makes it easier to handle service requests, incedents and routine changes in one place, which cuts down the time spend switching between dffrent tools. Having it integrated with my existing workflows also means fewer errors and smoother processes overall. It saves time, keep operation consistent and allows me to focus more on delivering results instead of just managing infrastructure.

  ### 3. Beginner-Friendly Setup, But Pricing Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Arman M. | Software Engineer, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

I liked how easy it was to set up, and I found it to be very beginner-friendly.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

I find AWS to be very expensive, and I am not happy with its pricing.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

The AWS Managed Services (AMS) Integration App helps simplify operations by automating service requests, enforcing governance, and enhancing visibility throughout AWS environments. By reducing the need for manual intervention, it lowers risks, accelerates infrastructure changes, and enables me to dedicate more time to application development rather than routine cloud management tasks.

  ### 4. Managing your AWS operations without leaving your ITSM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

It allows your IT and operations teams to use their existing ITSM tool (like ServiceNow) to manage Change Requests (CRs), Incidents, and Events for the AMS environment. This eliminates the need to switch between different consoles or learn new interfaces, which significantly optimizes existing workflows

**What do you dislike about AWS Managed Services (AMS) Integration App?**

AMS (and consequently the integration) can be viewed as a somewhat restrictive service for developers or teams accustomed to having full, direct control over AWS services. Certain non-standard configurations or changes may require raising a ticket with the AMS team, which can introduce delays compared to self-service in the native AWS console.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

The fundamental problem it solves is operational siloing and fragmented management. Instead of forcing our IT team to abandon the existing IT Service Management (ITSM) environment, such as Jira Service Management, and switch to the AWS console or an AMS portal to handle incidents, changes, or service requests, the application acts as a seamless bridge. This directly translates to an increase in operational efficiency by unifying the entire workflow and our team continue to use the familiar tool to create, track, and update all cloud-related tickets, which speeds up internal processes.

  ### 5. AWS Managed Services Review: A Developer's Perspective

**Rating:** 3.5/5.0 stars

**Reviewed by:** arjun g. | Engineer , Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

The Software became very  useful while i was working on my application . I the cloud infrastructure .The ease of implementation was easy as you only have to know the basics  of cloud deployment .The autoscaling  feature relieved me from a responsibility of updating my resources size. The  i have a great trust in the product due to the brand name of Amazon . Since aws cloud is a mainstream brand , because of that integration with most of the  software is easy . I didn't need  customer support yet  but i am very confident in the service of aws managed service .

**What do you dislike about AWS Managed Services (AMS) Integration App?**

Since  i am a beginner and when i have to use it the cost of the software is very high for an individual and also it does not  let me have full control over the infrastructure .

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

It helps in me in automation because  of that less human resource goes into management .
The data security  of the software is very good .
Less human intervention makes things more efficient and fast.

  ### 6. Very good cloud service provider

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jaydeep R. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about AWS Managed Services (AMS) Integration App?**

AWS is very easy and powerful tool for cloud managed services especially their EC2 servers.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

running cost of AWS is little bit more if we consider the single user.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

It provides very extensive choice of services to use. It provides easy way to work with complex cloud computings.

  ### 7. Best could platform for modular CAAS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Naman J. | Business Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

This app simplifies cloud management to a very large extent for us by automating our operational tasks, ensuring compliance, and providing self active monitoring for the systems. It helps streamline our deployment to a very good extent, making cloud operations super simple for us.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

One downside is that it can be complex to set up initially, especially for us since we were very new to the solution. Additionally, their pricing and relative customization work also becomes a huge concern for organizations like ours.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

App helps us streamline all our cloud operations by integrating AWS infrastructure management with our very own ServiceNow platform. Over and above it automates for us a universe of other things such as incident handling, change management and what now. Overall it enables seamless integration between AWS and ServiceNow,

  ### 8. Effortless Cloud Management with AWS Managed Services

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chinedu U. | Staff Software Engineer, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

I like that it takes care of tasks such as monitoring, patching and backing up data. It helps lighten worklod ensuring that things run smoothly and securely. Plus the 24/7  support is a relief to have.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

It can feel a bit limiting when you want more control for your cloud setup. It doesn't allow for a lot of customisation if you have specific needs.
Also, it's pricing is on the high side, especially for small businesses or lesser requirements, which makes it like you're paying for more than you need.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

AWS Managed Services App aims to solve a lot of the hassle of cloud infrastructure management. It addresses things like patching, monitoring and backups which normally take up a lot of time to do. I find this helpful as it frees me up to focus on other things. It also aids to kepep costs in check  by automating scaling and performance management, leaving everything running efficiently with less chance of making mistakes.

  ### 9. Convenient and Productive Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dr. Fizza Y. | Author, Writing and Editing, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

The best thing is the availability of a number of services and easy integration, which can make difficult tasks convenient to manage. Starting from a free tier to a pay-on-demand type of cost-effective solution, AWS is very useful.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

Setting up is complicated. I'd have loved it more if it didn't take long to configure things, for someone with very basic knowledge.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

It is solving the problem of cloud management with the help of EFS Standard storage.

  ### 10. High security storage and building manual services easily.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Malki P. | Research Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

I like best that you can upload large files in seconds. Works quickly.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

The interface is not friendly. Poor UI/UX. Hard to find your files after the process.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

Our platform uses outside links and media, that we cannot store due to size. We integrate with the AWS app, upload the files there, manage the security and properties in the AWS platform, and than use the links on our platform.

  ### 11. How AWS Managed Services Made My Life (and My Cloud Work) Easier

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

I like how much it simplifies complex tasks. The ability to delegate daily management and focus on other priorities is a relief. Additionally, the seamless integration with other AWS services saves time and reduces errors, which is always appreciated when working on large or critical projects.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

What I don't like so much is that, in some cases, it feels a bit rigid. If you have very specific needs or require configurations outside of the standard, it can be frustrating to find customized solutions within the framework it offers. Additionally, its cost can be a discouraging factor for smaller companies or projects with tight budgets. A bit more flexibility and scalable options would make a big difference.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

AMS not only solves operational problems, but also reduces stress and improves the overall efficiency of cloud management.

  ### 12. All monitoring are just simple with integration with AWS integration app.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lavanya S. | Software engineer , Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

The best part about AWs integration part is automatic integration. we have faced alot of issues in monitoring the tickets  and follow ups in IT service  which is made easy by this app.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

Some changes or updates  disturbs the workflow of IT service management and sometimes integration are delayed due to that complexity with workflow disturbs the business unit.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

We need a app which reduces the time of creating a ticket  in serviceNow manually by our employees which is resolved by AWS integration app

  ### 13. AWS Managed Services are pretty good there customer support are really help full

**Rating:** 4.0/5.0 stars

**Reviewed by:** GOURAV R. | Senior Associate-DevOps, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

There support with all the provided serivces and ease to use.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

They are too much cosly and support as well.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

The AWS ( AMS) is all completly managed by AWS it is really good. It is easy to use and see the metrics.

  ### 14. Aws review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ritesh S. | Java developer intern , Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

It's easy to use and integrate with other system.Frequency of uses is about 3 times in week.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

Sometimes it's through error while connecting server but all is okay.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

Handle large amount of data easily and efficiently.

  ### 15. Best Platforms for All Infrastructure Needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hitesh Sharma 2. | Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

Best thing in AWS is that we get all the services in one place Amazon Relation Database(very fast & efficient) & EC2 instances for very highly scalable applications.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

It is not worth if you are using for personal project or project which is not earning due to high costs.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

They are helping bussinesses to just on focus on solutions & rest technical infrastructure can be easily maintained by their all intergrated A2Z services.

  ### 16. nice but lacks easy customer support

**Rating:** 4.0/5.0 stars

**Reviewed by:** ARSH B. | media consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

all integrated sustem at one destination

**What do you dislike about AWS Managed Services (AMS) Integration App?**

lacks customer support with proper information of the issue

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

helping to cloud all inforamtion at one point with ease of usage in different devices

  ### 17. Great security great service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Adrian C. | Sales Representative, Health, Wellness and Fitness, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

Ease of use

security 

patching 

customer support

**What do you dislike about AWS Managed Services (AMS) Integration App?**

navigation issues

sometimes it logs off on its own 

slow at times when multiple users are on

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

helps with security issues and patching defects

  ### 18. Very good manging systems

**Rating:** 3.5/5.0 stars

**Reviewed by:** ANUPAM D. | GIS Engineer , Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

Managed data as per quality and good for monitoring.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

Overall time efficiency and server log in.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

Cloud based data can be useable whenever required.

  ### 19. Best AMS services

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

AWS has highly standardized and complaint operational environment, which is crucial at our work where uptime and data integretity are non negotiable.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

while AMS excels in core infrastructure operations, more flexibility around customisation and operation is required

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

Security is deeply embedded into every layer of AMS from automated compliance checks to managed access control

  ### 20. Balanced Look at AWS Managed Services Integration App

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rohan M. | Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

AMS can seamlessly automate operational tasks.
It ensures compliance, security, and scalability which makes it easier to manage AWS environments effectively.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

A limited customization option, which can make it difficult to adapt to different requirements.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

Automation of routine tasks which alllows team to focus on other important tasks.

  ### 21. AWS for your Cloud Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Subhash K. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

Honestly the ease of integration makes along with pricing makes AWS standout among all of its competitors.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

UI is one of the things I dislike about AWS, it can provide even better sinple and clean UI/UX in my opinion.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

Management of data is ease with AWS and also cost cutting.

  ### 22. AMS - Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Neha A. | Technology Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

It is very helpful to connect your AMS with your website and CRM so that they cab share data and functionality.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

It's complexity, high cost due to customisation needs, long implementation timelines

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

It is allowing us to connect our AMS with out website to share data and functionality easily.

  ### 23. Amazon Managed Services

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ariadne J. | Hearing Care Professional Trainee, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

AWS Managed Services is very easy to use. It helps to manage the products. Customer support is there if you find yourself needing help.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

Some of the features are a bit complicated to use and/or figure out.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

it allowed us to be fully remote workplace.

  ### 24. AWS service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Khushi  K. | System administrator - L1, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

AWS provides scalable solutions for storage, compute, databases, analytics, and more.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

Expensive, Slow process, Not everything is supported, Too restrictive

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

it solves all manual works, security risks and its benifiting in saving time, making work easier and improve system performance

  ### 25. Effortless Operations for Enterprises, but Costly for Smaller Teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mirko D. | administration manager, Consumer Electronics, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

ability to seamlessly automate and manage complex AWS operations

**What do you dislike about AWS Managed Services (AMS) Integration App?**

high cost, which can be prohibitive for smaller organizations or startups with limited budgets

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

AMS automates the tasks  (monitoring, patching, and updates.. ) reducing manual effort, resource Optimization, optimize usage and reduce costs.

  ### 26. AMS as a tool for business teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Naveen  M. | Regional Business Head, Banking, Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

AMS has better security and compliance, operational efficiency, 24*7 support and automation that makes it an automatic choice

**What do you dislike about AWS Managed Services (AMS) Integration App?**

cost and complexity are two major factors that can be worked upon.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

Security and compliance andincident management

  ### 27. AMS Integration pros

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nigar F. | Software engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

1. Streamlined Cloud Operations
2.Compliance and Security
3. Customization with Flexibility

**What do you dislike about AWS Managed Services (AMS) Integration App?**

1. Higher Costs for Managed ServicesHigher Costs for Managed Services
2. Limited Support for Non-AWS Workloads

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

Solving Scalability and Cost Control

  ### 28. Hot selling product in market now a days

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vandita N. | Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

Scalability, cost effectiveness, security are the key features of AWS

**What do you dislike about AWS Managed Services (AMS) Integration App?**

Limitations regarding Portability, customization and of course demand for experience professionals

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

infrastructure management complexity, cost optimization, scalability, security, compliance, and operational

  ### 29. High quality of service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Yader G. | advisory, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

clear operating model to integrate a current customer IT operations

**What do you dislike about AWS Managed Services (AMS) Integration App?**

more AWS service to include in future (ej data engineer)

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

Tickets system integration and approval workflows

  ### 30. Operations management as a regional operations manager

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

The fact thats it provides infrastructure operations management by monitoring all operations in our brand. Also helps for customer satisfaction.

**What do you dislike about AWS Managed Services (AMS) Integration App?**

It is a little hard to understand at first when you don't have any experience with those kind of apps.

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

Mostly operations follow-up as well as structuring the differents departments and tasks.

  ### 31. Effortless management tool integration and efficient operations.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sangram Kesari P. | Copy Editor, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

Simplified operation and seamless integration

**What do you dislike about AWS Managed Services (AMS) Integration App?**

limited customization and higher pricing

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

IT management centralization, task automation.

  ### 32. Simple to use tool!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

Helps out our IT dept to me more efficient!

**What do you dislike about AWS Managed Services (AMS) Integration App?**

It is a bit more costly than other. Options

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

Management problems

  ### 33. AWS services covered

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

Easy and transparent process for integrating our services

**What do you dislike about AWS Managed Services (AMS) Integration App?**

Price could be more reasonable, but it is still acceptable

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

Provided external expertise that we were lacking internally

  ### 34. Easier AWS integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2025

**What do you like best about AWS Managed Services (AMS) Integration App?**

Helped adopt AWS easily.. 
Ease of deploying, monitoring, securing the infra

**What do you dislike about AWS Managed Services (AMS) Integration App?**

UI - UX  could be better
This feels very old and not seamless

**What problems is AWS Managed Services (AMS) Integration App solving and how is that benefiting you?**

Deployment purpose



- [View AWS Managed Services (AMS) Integration App pricing details and edition comparison](https://www.g2.com/products/aws-managed-services-ams-integration-app/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+03%3A31%3A53+-0500&secure%5Bsession_id%5D=33444de8-9555-426c-a978-bbaefa6d921d&secure%5Btoken%5D=f42ca6852e7d53582fce69037f2c306a201afe54342955bbc501103e000b2d97&format=llm_user)
## AWS Managed Services (AMS) Integration App Integrations
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)

## AWS Managed Services (AMS) Integration App Features
**ServiceNow Apps**
- ServiceNow Integration
- Value

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

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