---
title: AWS Enterprise Support Reviews
meta_title: 'AWS Enterprise Support Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 15 reviews by the users' company size, role or industry to
  find out how AWS Enterprise Support works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 15
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# AWS Enterprise Support Reviews
**Vendor:** Amazon Web Services (AWS)  
**Category:** [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 15
## About AWS Enterprise Support
AWS Enterprise Support is a comprehensive support plan designed for enterprise customers, providing access to technical expertise, architectural guidance, and proactive assistance to optimize their AWS environments.



## AWS Enterprise Support Pros & Cons
**What users like:**

- Users value the **expert assistance from AWS TAMs** , who facilitate quick support for critical business issues. (1 reviews)

**What users dislike:**

- Users find the **poor customer support** leads to delays in resolving critical issues with AWS Enterprise Support. (1 reviews)



- [View AWS Enterprise Support pricing details and edition comparison](https://www.g2.com/products/aws-enterprise-support/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-02+03%3A31%3A38+-0500&secure%5Bsession_id%5D=e94e1df4-3bb8-4d20-8739-5761f69e5a0f&secure%5Btoken%5D=c6308b293c0330c8fc010ac2faed607f1e914b5d9f81c8225e938a97934367b8&format=llm_user)

## AWS Enterprise Support Features
**Agentic AI - AWS Marketplace**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration