--- title: AWS Config Reviews meta_title: 'AWS Config Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 52 reviews by the users' company size, role or industry to find out how AWS Config works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 52 scale: '5' date_modified: '2026-08-09' parent_category: name: CI/CD Tools url: https://www.g2.com/categories/ci-cd-tools --- # AWS Config Reviews **Vendor:** Amazon Web Services (AWS) **Category:** [Configuration Management Tools](https://www.g2.com/categories/configuration-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 52 ## About AWS Config AWS Config is a fully managed service that enables you to assess, audit, and evaluate the configurations of your AWS resources. It provides a detailed inventory of your AWS resources and their configurations, continuously monitors and records configuration changes, and allows you to automate the evaluation of recorded configurations against desired configurations. This helps in maintaining compliance and security within your AWS environment. Key Features and Functionality: - Resource Configuration Tracking: Continuously monitors and records configurations of your AWS resources, providing a comprehensive inventory and history of configuration changes. - Compliance Auditing: Evaluates resource configurations against desired states or compliance policies, enabling automated compliance checks and reporting. - Change Management: Simplifies change management by providing detailed records of configuration changes, aiding in troubleshooting and operational analysis. - Security Analysis: Assists in security monitoring by identifying potential vulnerabilities through configuration assessments and historical analysis. Primary Value and Problem Solved: AWS Config addresses the challenge of managing and maintaining the desired configurations of AWS resources. By providing continuous monitoring, detailed configuration histories, and automated compliance checks, it helps organizations ensure that their AWS environments adhere to internal policies and external regulatory requirements. This reduces the risk of misconfigurations, enhances security posture, and simplifies operational troubleshooting, thereby improving overall governance and operational efficiency. ## AWS Config Pros & Cons **What users like:** - Users value the **seamless integration with other AWS services** , enhancing automation and governance in their workflows. (1 reviews) - Users value the **seamless integration of AWS Config** with other AWS services, enhancing automation and governance capabilities. (1 reviews) - Users value the **seamless integration** of AWS Config with other AWS services for enhanced governance and compliance. (1 reviews) - Users value the **seamless integration** of AWS Config with other AWS services, enhancing automation and governance effectively. (1 reviews) - Users appreciate the **ease of use** of AWS Config, finding it straightforward to access essential information. (1 reviews) - Infrastructure Automation (1 reviews) - Integration Support (1 reviews) - Security Access (1 reviews) **What users dislike:** - Users find the **complex setup** of AWS Config challenging, requiring deep knowledge and time for effective customization. (1 reviews) - Users find **customization difficult** , requiring deep AWS knowledge and time-consuming management of rules compared to simpler solutions. (1 reviews) - Users find **poor reporting** capabilities in AWS Config, necessitating integration with other services for better analytics. (1 reviews) - Users find the **time consumption** in setup and customization of AWS Config to be a significant challenge. (1 reviews) ## AWS Config Reviews ### 1. Powerful Compliance Tool with Seamless Integration, But Setup and UI Need Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Mahendran D. | Senior System Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2025 **What do you like best about AWS Config?** I also appreciate that AWS Config integrates seamlessly with other AWS services such as CloudTrail, Security Hub, and Lambda, enabling automated remediation and consistent governance. Its Config Rules feature is especially powerful for enforcing compliance policies in real time. Overall, AWS Config helps maintain operational excellence and security posture by giving a clear, historical view of how configurations evolve over time. **What do you dislike about AWS Config?** Another challenge is that initial setup and rule customization require a good understanding of AWS resource types and policies. Writing and managing custom Config Rules (Lambda-based) can be time-consuming compared to out-of-the-box solutions. Lastly, Config’s UI and reporting capabilities are somewhat limited — integrating with services like Athena or Security Hub is often needed for more advanced analytics or compliance dashboards. **What problems is AWS Config solving and how is that benefiting you?** AWS Config continuously records, audits, and evaluates resource configurations, allowing us to: Detect configuration drift and identify non-compliant resources in real time. Maintain audit readiness by providing a detailed history of configuration changes. Automate compliance checks using AWS Config Rules and trigger remediation actions. Improve troubleshooting by understanding when and how a resource’s state changed. Overall, it benefits us by improving governance, security posture, and operational consistency, while reducing the manual effort required for compliance and change tracking. ## AWS Config Discussions - [What is AWS Config used for?](https://www.g2.com/discussions/aws-config-what-is-aws-config-used-for) - 1 comment - [View AWS Config pricing details and edition comparison](https://www.g2.com/products/aws-config/reviews?filters%5Bsentiment_snippet%5D=2340814&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A53%3A34+-0500&secure%5Bsession_id%5D=8ee5e310-b04d-4f70-8a21-86d853df8aa4&secure%5Btoken%5D=9a46f66b578e35f0f2b43be20f4995fd421eaa614ff183b732075ffe355cf1d2&format=llm_user) ## AWS Config Features **Additional Functionality** - Widgets - Impact Management - Customizable Forms - Self Service Portal - License Management - Scheduled/Automated Reports - Task Management - Request Assignment - Help Desk Management - Surveys & Feedback - SSL Security - IT Asset Tracking - Knowledge Base Management - Compliance Management - Support Ticket Management - Single Sign On - Data Mapping - Client Portal - Service Level Agreement (SLA) Management - Activity Dashboard - Incident Management - Alerts/Escalation - Prioritization - Generative AI - Performance Monitoring - Email Management - Active Directory Integration - Third-Party Integrations - Alerts/Notifications - Collaboration Tools - Reporting & Statistics - Asset Lifecycle Management - Inventory Management - Data Import/Export - Access Controls/Permissions - Drag & Drop - Activity Tracking - AI Copilot - Workflow Management - Configuration Management - Problem Management - Configurable Workflow - IT Asset Management - API - Data Visualization - Change Management - Device Auto Discovery - Customizable Reports - Contract/License Management - Relationship Mapping - Customizable Fields - Support Ticket Tracking - Vulnerability Scanning - Data Aggregation and Publishing - Cost Tracking - Template Management - Lifecycle Management - Historical Reporting - Monitoring - Configuration Automation - Customizable Templates - Search/Filter - File Management - Status Tracking - Patch Management - Document Management - Real-Time Reporting - Real-Time Monitoring - Version Control - Task Progress Tracking - IT Cost Management - Archiving & Retention - Scheduling - Reporting/Analytics - User Management - Policy Management - Real-Time Analytics - Role-Based Permissions - Rules-Based Workflow - Audit Trail - Business Process Automation - Sarbanes-Oxley Compliance - Task Scheduling ## Top AWS Config Alternatives - [Azure Automation & Control](https://www.g2.com/products/azure-automation-control/reviews) - 4.4/5.0 (63 reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - 4.5/5.0 (1,829 reviews) - [IBM Terraform (formerly HashiCorp Terraform)](https://www.g2.com/products/ibm-terraform-formerly-hashicorp-terraform/reviews) - 4.6/5.0 (107 reviews)