--- title: AWS AppSync Reviews meta\_title: 'AWS AppSync Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 92 reviews by the users' company size, role or industry to find out how AWS AppSync works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 92 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Development url: https://www.g2.com/categories/development --- # AWS AppSync Reviews & Product Details AWS AppSync automatically updates the data in web and mobile applications in real time, and updates data for offline users as soon as they reconnect. AppSync makes it easy to build collaborative mobile and web applications that deliver responsive, collaborative user experiences. * * * Seller [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) Discussions [AWS AppSync Community](https://www.g2.com/products/aws-appsync/discuss) Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 12 months [ View More Pricing Information ](https://www.g2.com/products/aws-appsync/pricing) ## Top-Rated Alternatives [ ![MuleSoft Anypoint Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MuleSoft Anypoint Platform") MuleSoft Anypoint Platform 4.5/5(775) ](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) [ ![Postman](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Postman") Postman 4.6/5(1,800) ](https://www.g2.com/products/postman/reviews) [ ![Boomi](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Boomi") Boomi 4.4/5(506) ](https://www.g2.com/products/boomi/reviews) [ View All Alternatives ](https://www.g2.com/products/aws-appsync/competitors/alternatives) ## User Insights Average based on 92 real user reviews. Implementation Time 5 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## AWS AppSync Integrations (4) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon API Gateway ](https://www.g2.com/products/amazon-api-gateway/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon Redshift ](https://www.g2.com/products/amazon-redshift/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon Relational Database Service (RDS) ](https://www.g2.com/products/amazon-relational-database-service-rds/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Azure Cosmos DB ](https://www.g2.com/products/microsoft-azure-cosmos-db/reviews) Show More ![Atharva P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atharva P.") AP Atharva P. Cloud BI Engineer Enterprise (\> 1000 emp.) 7/30/2026 "AWS AppSync Makes Scalable GraphQL APIs Fast with Powerful Multi-Source Integration" 4/5 What do you like best about AWS AppSync? AWS AppSync greatly simplifies building scalable GraphQL APIs by handling query execution, real-time subscriptions, offline synchronization, and data source integration, without requiring developers to build and maintain custom GraphQL servers. I especially appreciate its support for multiple backend sources within a single API, which lets applications pull data from Lambda, DynamoDB, Aurora, OpenSearch, and HTTP endpoints through a single, unified set of GraphQL queries. The console includes a clean schema editor, resolver management, and query testing tools, so onboarding feels relatively straightforward. Performance is excellent as well, since AppSync resolves only the fields requested by clients, which helps reduce unnecessary network traffic. Although AppSync itself isn’t an AI platform, it can integrate smoothly with Amazon Bedrock and SageMaker via Lambda resolvers, making it possible to expose AI capabilities through GraphQL APIs. Review collected by and hosted on G2.com. What do you dislike about AWS AppSync? Resolver mapping templates, especially Apache Velocity Template Language (VTL), have a learning curve and can be difficult to debug for complex business logic. Although JavaScript resolvers have improved the developer experience, maintaining large GraphQL schemas still requires careful planning. Review collected by and hosted on G2.com. What problems is AWS AppSync solving and how is that benefiting you? AWS AppSync solved the challenge of exposing multiple backend services through a single, efficient GraphQL API. For example, a customer portal needed to pull data from DynamoDB, Aurora, Lambda functions, and OpenSearch. Rather than building and maintaining multiple REST APIs, AppSync brought these backend services together behind one GraphQL endpoint. Mobile clients could request only the fields they needed, and GraphQL subscriptions provided real-time updates whenever customer records changed. Overall, this reduced API complexity, improved application performance, and made frontend development simpler. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Ankit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankit K.") AK Ankit K. Manager Small-Business (50 or fewer emp.) 5/14/2026 "Real-Time Sync and Offline Support, but Limited Flexibility" 3.5/5 What do you like best about AWS AppSync? Real time data sync built in, offline support,single api end point Review collected by and hosted on G2.com. What do you dislike about AWS AppSync? Limited flexibility, documentation gaps, complex pricing Review collected by and hosted on G2.com. What problems is AWS AppSync solving and how is that benefiting you? By reducing backend development efforts, improving mobile app realibility Review collected by and hosted on G2.com. Show More 5/19/2026 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 2/21/2022 "AppSync vs AWS API Gateway" 4/5 What do you like best about AWS AppSync? AppSync is best service and feature provided by AWS. As this is graphQL, but there is more thing that AWS delivers in AppSync. The subscription feature lets cloud/server connect and send information to users that are connected. Appsync connects you to DynamoDB directly without using Lambda that also reduces billing. Review collected by and hosted on G2.com. What do you dislike about AWS AppSync? AWS AppSync has a bug that our organization encountered 4 days ago. It may be a bug that requires fixing. As AWS Appsync recently announced custom authorization that allows doing custom implementation using lambda. It also allows selecting specific authorization on priority. But it did not work with custom authorization as done using following steps. 1. Custom authentication 2. API Cognito Pool 3. API key In GraphQL we have schema e.g type Query @aws\_cognito\_user\_pools { getSites: genericResponse getToken: genericResponse } type genericResponse { statusCode: Int! body: String! } Following query executed with token generated through cognito\_pool and uses aws\_congito\_user\_pools authentication and it does not work and throws 401 error. This issue requires to fix. Review collected by and hosted on G2.com. Recommendations to others considering AWS AppSync: Appsync is far the best feature provided and better than APIGateway. Review collected by and hosted on G2.com. What problems is AWS AppSync solving and how is that benefiting you? It resolved bi-direction communication between user/cloud, and sometimes used it for push notification. It has reduced the push notification speed used in push sync services. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Al Mubassir M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Al Mubassir M.") AM Al Mubassir M. Software Engineer Small-Business (50 or fewer emp.) 12/8/2021 ""AWS AppSync is the best tool out there"" 4/5 What do you like best about AWS AppSync? AWS AppSync makes it easier to create a GraphQL API service. It only takes a few minutes to do it, though. The data from multiple AWS services, such as ElasticSearch, DynamoDB, and DynamoDB, can be viewed through one window (API Server). It is easy to connect AppSync with the AWS CLI called Amplify CLI, simple. AWS AppSync provides us with a significant performance boost compared to similar solutions. It works better with AWS ecosystems, especially Dynamodb and lambda DocumentDb RDS. In this example, App Sync brings together data from databases, APIs, and other backend systems into a single GraphQL endpoint. GraphQL API is one thing I like best about AppSync. Review collected by and hosted on G2.com. What do you dislike about AWS AppSync? As a newcomer to Amplify, utilizing AppSync can be a bit of a challenge. That's all I can think of, so I have no complaints about AppSync, in my opinion. I believe using it will further integrate our products with AWS. Review collected by and hosted on G2.com. Recommendations to others considering AWS AppSync: AWS AppSync provides APIs that securely access, combine data and manipulate from abundant sources to make application development easier. Using it made a huge difference in our productivity. AppSync's applications make use of GraphQL to access data. We also reduced setup time. AWS AppSync is a must-have for anyone who works with AWS. Review collected by and hosted on G2.com. What problems is AWS AppSync solving and how is that benefiting you? AWS AppSync uses GraphQL APIs to help our teams build apps and services. AWS APP Sync is useful for data synchronization with any external AWS application. It's fast-moving and agile. Using AWS App Sync, we feel much better about our data security. I was doing a lot of front-end development with it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite GP Giridhar P. Sr. Data Engineer Enterprise (\> 1000 emp.) 9/24/2021 "Great sync tool by AWS for data consolidation." 4/5 What do you like best about AWS AppSync? AWS appsync enables the creation of API to access and combine heterogeneous databases. Multiple data sources could be supported using the API. The API can also access real time datasets involving unstructured, semi-structured or relational datasets. The ability to get connected with mobile devices and web services is a commendable feature. Local data access is provided when the device is offline and is automatically synced up when the device is back online. Also, it supports real-time subscriptions. Review collected by and hosted on G2.com. What do you dislike about AWS AppSync? The Appsync feature is pricey. The distributed dataset, when accessed, could be challenging to comprehend. GraphQL feature needs some deep exploration to understand the usage. The caching algorithm is not straightforward feature. Review collected by and hosted on G2.com. Recommendations to others considering AWS AppSync: Good product to consider if your applications are hosted in AWS. The integration of data from different sources on AWS could be best established using App sync. Review collected by and hosted on G2.com. What problems is AWS AppSync solving and how is that benefiting you? Using AWS APPSync, i was able to integrate mySql, S3 and Athena layer as a consolidated layer. The data distributed across these 3 layers were successfully unified for data analysis. The comparison of data across the different sources was made simple with the use of API. Using GraphQL query, the data was structured in a legible format from the server. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Babu R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Babu R.") BR Babu R. Senior Architect Small-Business (50 or fewer emp.) 11/30/2021 "AWS AppSync - combiner" 4/5 What do you like best about AWS AppSync? App Sync combines data from databases, APIs, and other backend systems into a single GraphQL endpoint. Review collected by and hosted on G2.com. What do you dislike about AWS AppSync? User must have knowledge of data sources that app Sync is going to combine. There a learning curve involved. Debugging can be challenging if app Sync is not configured properly. Review collected by and hosted on G2.com. Recommendations to others considering AWS AppSync: One must understand the challenges of integrating different types of data sources that are being combined into graphql db. That will help in debugging when something doesn't work as expected especially in data querying. Review collected by and hosted on G2.com. What problems is AWS AppSync solving and how is that benefiting you? Currently I use app Sync to combine data from SQL, nosql, neo4j db, http logs, and aggregated data into one large graphql db. This large graphql db can be queried offline to support custom query. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 11/7/2021 "Intuitive APIs with minimal work" 4/5 What do you like best about AWS AppSync? Normally, it takes a lot of work to scale a GraphQL API -- especially in an enterprise environment. With AWS AppSync, we've been able to significantly reduce the amount of work required to scale our GraphQL API. Similar to Lamda, AppSync takes literally minutes to set up. Almost immediately, you have a production ready API to interface with yourdisparate services (such as DynamoDB and Lambda). Of course, you basically need to commit to the AWS ecosystem... but if you do, then AppSync is a no-brainer. We've wasted so much time in the past setting up GraphQL infrastructure, but not any longer -- give it a try. Review collected by and hosted on G2.com. What do you dislike about AWS AppSync? By far, the thing I dislike the most is thr cost per request. Like AWS Lamda, if you're not careful, then your monthly AppSync bill can grow out of control. Of course, this only applies when your handling millions of requests per month. If you can keep your requests under a few million per month, the cost isn't very high. The nerve wracking part is that, if there's an unexpected flurry of API requests, your bill can grow completely unexpectedly. I've seen this before in environments where an automatic retry was issued every few seconds. This led to millions of extra requests per month. Fortunately, AWS has great customer support, and can forgive certain instances like this. Bit it's important to be careful. Review collected by and hosted on G2.com. What problems is AWS AppSync solving and how is that benefiting you? AppSync saves us so much time. It allows us to build an API for our distributed architecture in a matter of minutes. We no longer have to have dedicate hours to debugging GraphQL configs or wrestling with nginx. The auto scaling is a game changer. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Small-Business (50 or fewer emp.) 10/16/2021 "create responsive, collaborative mobile and web applications with other developers." 4/5 What do you like best about AWS AppSync? AWS AppSync has well-optimized data aggregation solutions from various sources and exposes it as a GraphQL API. AWS AppSync is available on AWS. One of the best things about AppSync is how much better it performs when compared to other similar solutions in that row. Review collected by and hosted on G2.com. What do you dislike about AWS AppSync? AppSync doesn't appear to have any major drawbacks or obstacles in my opinion, so I have no issues with it. As a result of this, I believe that using it will further integrate our products into the AWS ecosystem. Review collected by and hosted on G2.com. Recommendations to others considering AWS AppSync: Our company has experimented with a few open-source ETL solutions utilising the rest APIs and middleware technologies. Once we started using it, however, we noticed a significant improvement in performance. We were also able to shorten the time it took to get everything up and running. As a result, AWS AppSync comes highly recommended. Review collected by and hosted on G2.com. What problems is AWS AppSync solving and how is that benefiting you? we have in-house middleware consulting and data pipeline management teams that deal with a wide variety of AWS source systems and storage solutions. That's where AWS AppSync comes in handy, as it uses GraphQL APIs to make things a lot easier for our teams. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 12/5/2021 "Great for GraphQL API" 4/5 What do you like best about AWS AppSync? its quite easy to use .Its best for GraphQL api. It uses AWS DynamoDB, and Lambda. Performace is quite good with cache.Best thing is the data is secure and its quite simple to use. Review collected by and hosted on G2.com. What do you dislike about AWS AppSync? There is no server to manage. It is a serverless infrasturcture. It uses cloud watch and X-Ray which requires knowledge. It takes time to learn could watch an X-Ray.Rest everything is quite proper Review collected by and hosted on G2.com. Recommendations to others considering AWS AppSync: Yes, you can use it, but It requires a little Knowledge before using it. Review collected by and hosted on G2.com. What problems is AWS AppSync solving and how is that benefiting you? It helped me to solve GraphQL queries. It allows faster development because the developers can query multiple databases and microservices simultaneously from a single GraphQL. I am so using it for front-end development. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Avinava B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avinava B.") AB Avinava B. Associate Architect 2 Mid-Market (51-1000 emp.) 9/23/2021 "Sync-ing into the future with AppSync" 4/5 What do you like best about AWS AppSync? Using GraphQL with AWS resources. Syncing on the fly. Use of multiple sources from multiple AWS accounts Broadcasting, IoT and inbuilt security Review collected by and hosted on G2.com. What do you dislike about AWS AppSync? The learning curve is quite steep as one needs to have a good command of AWS Cognito, DynamoDB, Aurora Serverless, and Lambda One has limited control. Review collected by and hosted on G2.com. Recommendations to others considering AWS AppSync: Highly recommended. But one needs to have to be comfortable with designing applications and AWS setups to unleash the full power of this. Review collected by and hosted on G2.com. What problems is AWS AppSync solving and how is that benefiting you? One can focus on app development rather than taking care of the infrastructure. It has a unified database, can scale up and down based on the traffic Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about AWS AppSync? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about AWS AppSync ](https://www.g2.com/products/aws-appsync/discussions/new) GU Guest User What are the benefits and drawbacks of using AWS AppSync for building real-time applications? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-aws-appsync-for-building-real-time-applications) GU Guest User • Last activity almost 4 years ago Is AWS AppSync free? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/is-aws-appsync-free) [ View all Discussions ](https://www.g2.com/products/aws-appsync/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 12 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/aws-appsync/pricing) AWS AppSync Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f176b4154a751d10150daa67a57b7dc5/azure-logic-apps.jpg "Product Avatar Image") Azure Logic Apps 4.3/5(104) [ Compare Now ](https://www.g2.com/compare/aws-appsync-vs-azure-logic-apps) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-api-gateway.jpg "Product Avatar Image") Amazon API Gateway 4.3/5(142) [ Compare Now ](https://www.g2.com/compare/aws-appsync-vs-amazon-api-gateway) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_809aa88d3571ee805a47d8fb156ba412/apache-kafka.jpg "Product Avatar Image") Apache Kafka 4.5/5(132) [ Compare Now ](https://www.g2.com/compare/aws-appsync-vs-apache-kafka) ##### ##### AWS AppSync Features Development API Testing Data Security Orchestration Collaboration Design Management Access Control Visibility [ View More Features ](https://www.g2.com/products/aws-appsync/features) ## Work at Amazon Web Services (AWS)? Claim this profile to respond to reviews, update product info, and reach in-market buyers. [ Claim this profile ](https://www.g2.com/products/aws-appsync/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ##### Categories on G2 [API Development](https://www.g2.com/categories/api-development) ##### Explore More [Best platforms for external threat surface monitoring](https://www.g2.com/discussions/best-platforms-for-external-threat-surface-monitoring)[Which PSA platforms give you the best view of project profitability and how efficiently your team is using its time?](https://www.g2.com/discussions/which-psa-platforms-give-you-the-best-view-of-project-profitability-and-how-efficiently-your-team-is-using-its-time)[Which leading hybrid cloud storage vendors have the strongest compliance and encryption for an enterprise that handles regulated data and cannot accept a storage solution with weak security controls?](https://www.g2.com/discussions/which-leading-hybrid-cloud-storage-vendors-have-the-strongest-compliance-and-encryption-for-an-enterprise-that-handles-regulated-data-and-cannot-accept-a-storage-solution-with-weak-security-controls) [Name some enterprise information archiving platforms avoiding implementation delays and ensuring data integrity during migration.](https://www.g2.com/discussions/name-some-enterprise-information-archiving-platforms-avoiding-implementation-delays-and-ensuring-data-integrity-during-migration%20)[What's the best batch management software for a small manufacturing shop that needs lot tracking and expiration dates?](https://www.g2.com/discussions/what-s-the-best-batch-management-software-for-a-small-manufacturing-shop-that-needs-lot-tracking-and-expiration-dates)[Pros and Cons Details](https://www.g2.com/products/aws-appsync/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)