EP
Emma P.
Team Lead
Small-Business (50 or fewer emp.)
"Most user friendly Affiliate Network have ever used"
4/5
What do you like best about Awin?

The platform itself I super clear and user friendly, very easy to find the insights we are looking for and the suggested partners buy KPI is great! Setting up CPAs, inviting new publishers and drilling down into key metrics is all very straightforward and any issues are flagged on the dashboard making them easy to rectify. The clean and clear aesthetic is the best of any network I have used. Review collected by and hosted on G2.com.

What do you dislike about Awin?

It has some limitations to reporting compared to other networks, top line key info is covered but things like geo-reporting are limited. In order to find insights on code performance you have to download the data to assess and there is no internal reporting on different CPA rates so again this has to be assessed off-network. They have a huge number of publishers but the search function for finding publishers is a bit hit and miss. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Thank you for sharing your positive feedback about Awin! We are thrilled to hear that you find our platform user-friendly and appreciate the clear insights it provides. We understand your concerns about reporting limitations and the search function for finding publishers. Your feedback is valuable to us, and we are continuously working to improve our services.

We would love to gather more details about your specific reporting needs and how we can enhance your experience with Awin. Please feel free to reach out to our customer support team so we can address your concerns and work towards providing a better solution for you.

Thank you for choosing Awin as your affiliate network partner!

Best regards,

The Awin Team

Shelly A.
SA
Shelly A.
Marketing Director
Small-Business (50 or fewer emp.)
"Seamless Onboarding and Intuitive Affiliate Tracking with Awin"
5/5
What do you like best about Awin?

Awin offers a very transparent and reliable affiliate tracking platform. The interface is intuitive and their reporting tools make it easy to monitor performance. We have launched one of retail merchant with them for Mexico region. The onboarding process was smooth and their support team is quick to respond. I also appreciate how easily Awin integrates with multiple affiliate tools which helps us manage our campaign easily. Review collected by and hosted on G2.com.

What do you dislike about Awin?

While Awin is a strong platform, the approval and compliance process can sometimes take longer than expected especially when launching new merchants. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Thank you for sharing your feedback. We’re delighted to hear that you find Awin transparent, reliable, and easy to use, and that our reporting tools and integrations are helping you manage your campaigns efficiently.

We also appreciate your feedback regarding the approval and compliance process. We understand that timely approvals are important, and your insights help us continue to refine these processes for a better experience.

Best regards,

The Awin Team

DM
Declan M.
"Efficient Affiliate Management with Room for Improvement"
4/5
What do you like best about Awin?

I like the ease of checking performance and inputting commission rate changes and bonuses in Awin. I also enjoy being able to view specific product performance and affiliate performance over time, which allows me to spot trends and helps advise where to focus efforts and spend. Review collected by and hosted on G2.com.

What do you dislike about Awin?

The new UI is a little more restrictive for copying data out of the platform, whereas there were previously easy shortcuts for copying data from reports. Additionally, if Awin could use AI to review the advertiser's product range and store more generally to suggest relevant content influencers/affiliates - this would be really useful. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Hi Declan,

Thank you for such a detailed and thoughtful review.

We really appreciate your feedback on the new UI and reporting shortcuts. Making the platform as intuitive and efficient as possible is a priority for us, and insights like yours help shape those improvements.

Your suggestion around AI-powered partner recommendations is a great one as well, and we’ll be sure to share this with the relevant team as we continue working on making partner discovery smarter and more streamlined.

Thanks again for taking the time to share your feedback.

Best regards,

The Awin Team

Aleksandra M.
AM
Aleksandra M.
Sales and Marketing Coordinator
"Effortless Partnership Building with Awin"
5/5
What do you like best about Awin?

I use Awin to build new promotional relationships for my clients, and I like how easy it is to use. There's lots of data and lots of opportunities available. It basically runs itself once set up. I can find multiple partners every day in one place, which is super convenient. The support from Awin is good, which makes the process smooth. Overall, I think Awin is just better compared to what I used before. I would highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Awin?

Sometimes some data is missing, or not all accounts are verified, which may pose a risk of being scammed. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Hi Aleksandra,

Thank you so much for your detailed review. We’re thrilled to hear that Awin is helping you build strong promotional relationships for your clients and that the platform makes it easy to discover new partners.

We also appreciate you raising the concern around missing data and unverified accounts. Maintaining a safe and transparent network is extremely important to us. If you ever come across a suspicious or questionable account, please send the details to our support team so they can investigate promptly.

Thanks again for your feedback. It helps us continue improving the experience for everyone.

Best regards,

The Awin Team

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Efficient Affiliate Management with Room for UI Improvement"
4/5
What do you like best about Awin?

I use Awin to grow and scale our affiliate marketing channels and really appreciate how it helps manage all affiliates within one platform, allowing me to contact affiliates, send offers, creatives, etc. I like being able to set payment structures for specific affiliates, which saves me time instead of having to add manual commissions for each transaction, ensuring affiliates are paid out correctly. Review collected by and hosted on G2.com.

What do you dislike about Awin?

The user interface could be optimized more, especially the tools/reporting section. They could improve on making validation, fraud detection, and order-matching faster and less error-prone for advertisers. Add a side-by-side order viewer that shows Awin transaction fields next to mapped ecommerce fields instead of forcing manual copy-paste searches. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Hello there,

Thank you for your kind message! It’s fantastic to hear that you’ve had a positive experience with us. Helping our partners achieve success is what motivates us every day.

We understand your concern about the support for advertisers, and we’re working to improve support in this area. Your partnership is very important to us, so if you'd like to discuss this further, please don’t hesitate to contact us!

Best regards,

The Awin Team

Ken D.
KD
Ken D.
Managing Member
Small-Business (50 or fewer emp.)
"Not worth it"
0/5
What do you like best about Awin?

It appeared easy to make connections on the platform, but most of the connections are not active affiliates or they are spammy, low quality affiliates like coupon sites. Review collected by and hosted on G2.com.

What do you dislike about Awin?

We had to constantly cross-check commissions from affiliates and found that many affiliates were not actually driving sales, but were rather scraping discount codes and trying to take credit for traffic and sales that they did not refer. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Hi Ken,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience.

We understand how frustrating it can be to encounter inactive or low-quality affiliates, as well as concerns around commission validation and attribution. Ensuring a high-quality partner ecosystem and accurate tracking is extremely important to us, and your feedback highlights areas where we need to do better.

We’d really appreciate the opportunity to look into this further and support you directly. Please reach out to our Customer Support team via this form: https://advertiser-success.awin.com/s/contactsupport?language=en_GB. When submitting, it would be very helpful if you could include a subject line mentioning your G2 review so our team can prioritize and investigate your case more efficiently.

In the meantime, we’re continuously working on improving affiliate quality controls, detection of non-compliant behavior, and tools that help advertisers better manage and vet their partnerships.

Thank you again for your honest feedback. It helps us improve.

Best regards,

Awin Team

John S.
JS
John S.
"Seamless Global Affiliate Marketing with Powerful Shopify Integration"
5/5
What do you like best about Awin?

I find Awin super easy to use, which makes it really convenient for my affiliate marketing needs. I love that it's international, so I can connect with influencers and content partners globally. The Shopify integration is a big plus for me, with a one-click install from the Shopify App Store. It's easier, global, and cheaper compared to the previous platform we used, Rakuten. The initial setup was super easy, which was a great relief. Review collected by and hosted on G2.com.

What do you dislike about Awin?

I find that Awin could improve by increasing the number of content and editorial partners as opposed to focusing on voucher and cash back options. Also, sometimes voucher sites are mistakenly categorized as content, which can be a bit frustrating. Review collected by and hosted on G2.com.

Response from Anca-Maria Babii of Awin

Thank you for your feedback! We’re so happy to hear that we make affiliate marketing easier and help you connect with partners globally. We also appreciate your suggestions on partner types and categorization as feedback like this helps us improve the platform and continue providing better tools and support for all our users.

Lauren H.
LH
Lauren H.
Small-Business (50 or fewer emp.)
"Accurate Reporting, But Tracking Issues During Sales"
2/5
What do you like best about Awin?

I like the reporting aspect of Awin. It's really accurate for the most part and robust in getting all the details we need to provide to our team. Review collected by and hosted on G2.com.

What do you dislike about Awin?

We've had a lot of issues with tracking whenever we have major sales. Half the time, we don't get a full response as to why there's issues when we have major sales, and it's become pretty frustrating for our team. And we want to be able to work with Awin but it has caused some roadblocks for us. We had a handful of challenges. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Hi Lauren,

Thank you for your feedback and for highlighting the value of the reporting capabilities within Awin. We’re glad to hear it’s providing the accuracy and detail your team needs.

We’re sorry to hear about the challenges you’ve experienced with tracking during major sales periods. We understand how important reliable tracking and clear communication are, especially when handling high-volume events, and we appreciate you bringing this to our attention.

We would like to look into the specific issues you’ve encountered in more detail so we can better support you and identify any underlying causes. Please reach out to our support team directly and include “G2 Review” in the subject line so we can prioritize your case and ensure it is reviewed appropriately.

Thank you again for your honest feedback. It helps us continue improving both our platform and support experience.

Best regards,

The Awin Team

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Great Support, But Commission Structuring for Publishers Is Too Hard"
2/5
What do you like best about Awin?

The most helpful part about Awin is the customer service team who are always on call and respond back very quickly. The statistics and graphs for each publisher is also very organized and easily accessible. Review collected by and hosted on G2.com.

What do you dislike about Awin?

It is quite hard to structure commissions for each publisher. We like to give certain publishers different commissions based on their performance, but I need to contact the customer service team to be able to change it properly. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

It's wonderful to hear that our Customer Support team has made such a positive impression and that you've found the platform's reporting and publisher insights easy to access.

Thank you for your feedback on commission management. We understand the importance of being able to efficiently tailor commission structures for different publisher partnerships. We'll be sure to share your comments with our product team as we continue improving the platform and making key workflows more intuitive. We appreciate you taking the time to share your experience with us.

Best regards,

The Awin Team

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Awin Makes Shopify Integration and Campaign Reporting Effortless"
4/5
What do you like best about Awin?

Awin is easy to use and integrates smoothly with Shopify. The analytics and reporting are fantastic for clearly showing campaign performance and results. Review collected by and hosted on G2.com.

What do you dislike about Awin?

I wish we had a dedicated account representative who could help us with ongoing optimizations and share best practices. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Thank you for your feedback! We're glad to hear that Awin’s Shopify integration, analytics, and reporting are helping you manage and measure your affiliate activity effectively.

We appreciate your comments around account management and optimization support. We encourage you to speak openly with our Support team about your needs, as they’re always here to help and aim to provide the best possible experience.

Kind regards,

The Awin Team