I enjoy using Awin because it simplifies the process of tracking commissions and managing affiliates. It allows me to easily handle all user information and pay within one invoice, which is a huge relief given that dealing with each payment individually would be a nightmare. The platform is also easy to understand and set up, enhancing transparency for both us and the creators we work with. Awin's reporting system is a standout feature, drastically improving how we manage tax information and invoices. Their personalized support and well-structured pricing make it even better. I find Awin incredibly low touch, as it enables creators to transparently check their sales without the constant need for reviews. Overall, Awin is an excellent platform and is definitely worth the price. Review collected by and hosted on G2.com.

Awin is an excellent platform overall for affiliates, but in terms of using it for creators it becomes quite chaotic, as with other platforms you are able to browse and find select creators, for example having an integration of tiktok affiliates and facebook creator marketplace would significantly benefit the platform. Ina addition its payment timelines make scalability quite a problem. For example, a creator/affiliate makes a sale January 1st, they will only actually be paid or receive payment on February 15th, and it is automatic if they didnt set up their account correctly they will have to wait till the next clearing date which is typically 2 weeks later and this makes it significantly harder to scale Review collected by and hosted on G2.com.

You can get your website onto cashback websites, and it integrates easily with Shopify, our e-commerce platform. Review collected by and hosted on G2.com.

It is overly complicated. The platform user interface is terribly confusing. The new interface is simple but lacks the ability to do much.

We used to be able to offer assisted commission, but now it's been removed from our package, yet affiliates are still receiving assisted commission.

Whenever I contact support, I get no response. None - at all. Nothing.

There are far too many voucher/discount code affiliates who will breach your terms and steal last-click commission from others; it's an unfair platform for influencers and content providers as a result of this. The worst ones are those with browser extensions that automatically fill in a discount code on our checkout. It makes my blood boil. Others just make up discount codes.

Sub-network affiliates are dishonest - they are supposed to be split into different types of affiliates (usually a separate account for discount code affiliates). But the affiliates of the sub-network lie about what they do, in order to get higher commission.

We changed our brand logo a couple of years ago, and had to manually contact every affiliate to get them to change it. Which was an exhausting process. And several discount code sites just ignored us and wouldn't change our own trademarked brand logo - so I ended the partnership.

The ROI is terrible. It's completely inflated by dishonest discount code websites, which do nothing and steal commission from others. AWIN offers few or no tools to spread commission on a first and last click basis, to stop these sites from stealing the commission of others on a last click basis.

Products feed through on our Shopify integration, but we cannot see the products on the AWIN platform, so we have no idea if it's working. Rendering this a pointless exercise too.

The AI help is about as helpful as my 98-year-old granny. And there's no point in contacting support, given that there is none.

The worst part of everything is the excessive number of discount code sites, that sometimes masquerade as something else in order to get higher commission, who take your brand logo, use AI to scrape the internet for any discount codes, rather than just those you advertise on AWIN, tarnish your brand by advertising other brands on your brand profile, or by advertising fake discount codes or fake reviews, and steal the commission of others by auto-filling the coupon code box on your checkout. Do not accept them as affiliates; they will ruin your business.

Overall, performance has got worse and worse over the last few years, with too many dishonest discount code sites and few tools to combat them. We're not far from giving up and leaving. I'll give it one more month and then I'm gone. Infact, now I've written this review, I've finally realised that AWIN is pointless for our business. It's too complicated, wasting our margin and harming our brand. Review collected by and hosted on G2.com.

I like how Awin as an affiliate platform allows us to reach out to many publishers who can then reach out to a broad audience of customers. This connection with publishers also builds a sense of trust for those who click on our ads. Awin provides us the opportunity for cost-effective marketing, which I find really valuable. Additionally, now we can do bulk contacting of publishers through their tech department, which has sped up certain parts of our process. Review collected by and hosted on G2.com.

The tech implementation is very troublesome. We are trying to get our account optimized for use in North America, but emailing the tech department in America takes a long time for a response, sometimes due to the time difference and sometimes it just takes days on end. The complicated tech implementation of data tracking is also an issue. Having server-to-server tracking implemented on our website has taken weeks of implementation, testing, and problems, and this is holding us back from expanding our presence on Awin and increasing our spend. The initial setup was incredibly troublesome because the tech response was very slow and tech implementation problematic. Certain parts now go faster, but tech implementation is still not complete six months after starting to work with them. Review collected by and hosted on G2.com.

I really like that our affiliate agency can work directly with Awin and handle our entire affiliate program. It's great that they can do this on their own while still letting us see and be part of the details if needed. Review collected by and hosted on G2.com.

We found some nuances with getting Awin set up properly. There are some manual pieces and parts that we didn't get set up correctly, even though we paid an integration fee with them. It was very easy to set up initially, but as I mentioned, it wasn't actually set up properly despite the integration fee. Review collected by and hosted on G2.com.

It is the platform that most affiliates are already on, so it is really easy to add new partners to the program. Also it is very easy to find publishers on Awin, compared to other affiliate SaaS networks.

Awin is also very user intuitive and is easy to use. Review collected by and hosted on G2.com.

One of the downsides I have found is that you can't upload flat fee payments to publishers for the whole month, split daily. Which would be super helpful to evening out the cost.

Also I find that support can be a little slow in getting back to you.

It would be great if you could have a performance graph which has performance day on day with the bars having the top publishers in Review collected by and hosted on G2.com.

I like how easy it is to move partners around to different commission tiers in Awin without having to navigate away from the commission window. I can adjust the rates easily and it is very straightforward to use. Awin allows me to make all of those changes in one window, and I can move and add publishers into specific tiers from a drop-down menu without having to open up a new window or navigate somewhere else. Review collected by and hosted on G2.com.

The support system. Having to create a ticket for each problem and then waiting for an answer slows things down considerably. I think having a direct chat system would be very helpful, that's not AI. Review collected by and hosted on G2.com.

Practical and with close contact with my account manager. New opportunities arise every month. Review collected by and hosted on G2.com.

The platform seems a bit outdated. I would like to see more details about the advertiser, to have more clarity about the available information. Review collected by and hosted on G2.com.

I really like Awin because it makes it really easy to approve publishers. It makes it easy to see exactly how many clicks and sales have been driven from our publishers. I really like the SEO aspect as well. That has been a big game changer for us. Review collected by and hosted on G2.com.

I was expecting that publishers like media writers would browse through ShareASale to possibly include my brand in gift guides and things like that. But we're not really seeing any of that. So maybe a public relations introduction could help drive more of those media mentions. Review collected by and hosted on G2.com.

I like that we can use the API and integrate with custom apps built by our agency. The old UI, in my opinion, is better than the "New Awin". Performance can be slow, as there are a lot of callbacks that seem excessive. The data we can see is amazing. Review collected by and hosted on G2.com.

Support is okay, it usually takes a little longer than we'd like to get a response. Performance can be slow. There are a lot of callbacks and it ends up just taking a long time to load. Review collected by and hosted on G2.com.

scheduling promo and annoucements is so easy Review collected by and hosted on G2.com.

The way it looks is still a little outdated and even if you have the new look and feel, I often find myself going to the old version just to find things easely. I know the new look and feel is more appealing color-wise,but not super easy to navigate Review collected by and hosted on G2.com.