Nicholas S.
NS
Nicholas S.
Remote Work Business Opportunity
Small-Business (50 or fewer emp.)
"Intuitive Dashboard, Perfect for Client Onboarding"
4.5/5
What do you like best about Awin?

I most definitely like the dashboard. I've used lots of the other big affiliate networks, and it's by far the best dashboard to use inside of a network. It's easy for myself and my team to use, and it's just as easy for my clients who want to be inside and check what's going on. I can give them some training or let them use it themselves, and they can quite easily navigate it without getting too lost. Review collected by and hosted on G2.com.

What do you dislike about Awin?

Well, I'm slightly concerned that Awin is going to be rolling out a new style dashboard, which I've seen already. I'm not looking forward to that if it's gonna be rolled out across the whole board. As I said in the previous question, the main reason I bring new clients over to Awin is firstly because of the way the dashboard works. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Hi Nicholas,

Thank you for sharing your positive experience with our dashboard! We're thrilled to hear that it has been intuitive and beneficial for both you and your clients during the onboarding process.

We appreciate your feedback regarding the new dashboard style. Rest assured, we are continuously working to enhance our platform based on user feedback. If you have any specific concerns or suggestions about the upcoming changes, please feel free to reach out to our support team. We want to ensure that the transition is as smooth as possible for you and your clients.

Thank you for choosing Awin for your affiliate marketing needs. We value your partnership and look forward to continuing to provide you with a great experience.

Best regards,

The Awin Team

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great User Experience and AI Capabilities, Though Costly"
3/5
What do you like best about Awin?

The UI/UX feels clean, intuitive, and visually appealing. I particularly appreciate the AI-powered features, as they add real value to the overall experience. The platform also runs smoothly with no noticeable lag, which keeps everything responsive and makes it genuinely enjoyable to use. Review collected by and hosted on G2.com.

What do you dislike about Awin?

Awin is generally more expensive than many of its competitors, and the override fees in particular are quite high, which can significantly increase overall costs. Another issue is the inconsistency in account management quality. Having worked with Awin on multiple occasions, I’ve found that while some account managers are excellent, others fall short when it comes to expertise and day-to-day support. On top of that, the ongoing migration from the classic interface to the new platform has been frustrating at times and has had a negative impact on the overall user experience. Lastly I dislike the fact that Awin is not actin Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Thank you for taking the time to share such detailed feedback. We're glad to hear that you’re enjoying Awin’s intuitive interface, smooth performance, and AI-powered features.

We appreciate your comments around pricing, account support, and the transition between the Classic and new views. At the moment, we offer both experiences so clients can use the view that best suits their preferences and workflow. Rest assured, we’re continuously improving the new Awin experience, and we’re excited to welcome everyone to the final version as we continue to enhance the platform.

Best regards,

The Awin Team

Maria M.
MM
Maria M.
Affiliate Manager
Small-Business (50 or fewer emp.)
"Efficient Affiliate Management, Needs Better Vetting"
3/5
What do you like best about Awin?

I like Awin's automatic pay feature because it's easy and convenient. I also find it beneficial that I can connect with new clients by just clicking a button, setting a payout, and providing creatives for them to easily start on their own without having to chase invoices or go through lengthy email exchanges to set up campaigns. Review collected by and hosted on G2.com.

What do you dislike about Awin?

I deal with bad quality affiliates and a lot of fraud on Awin. The suggestions often aren't a good fit for our needs, and many affiliates who join remain inactive. It's also a hassle that I can't track many goals on a longer funnel. I wish they would vet publishers better to make sure they are active, have traffic, and are real people. I'd also like to reverse automatically validated commissions when needed. It would be helpful if Awin could send emails to push inactive accounts or remove them from the program. The filters sometimes suggest unfit publishers, which is frustrating. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Hi Maria,

Thank you for taking the time to share such detailed feedback.

We also appreciate you highlighting your concerns. We take the integrity of our network very seriously and continuously invest in tools and processes to help maintain a high-quality ecosystem. Your suggestions around publisher vetting, inactive account management, commission flexibility, and improved filtering are valuable, and we'll be sure to share them with our product teams. If you ever notice suspicious activity or have concerns about specific publishers, please don't hesitate to contact our Support team with the relevant details so we can investigate and assist you.

Thank you again for your honest feedback. It helps us continue improving the Awin experience.

Best regards,

The Awin Team

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Extensive Network, User Interface Needs Improvement"
4/5
What do you like best about Awin?

I appreciate Awin's extensive affiliate network, which offers a significant advantage over other platforms like ShareASale (SaS). This feature enhances the scope of affiliate management and provides greater opportunities for engagement and partnerships. Additionally, I found the initial setup of Awin to be very easy, which streamlined the onboarding process and allowed my team to start using the platform without any complications. The ease of setup is a crucial factor for us in adopting new software, as it ensures a smooth transition and helps maintain productivity levels. Review collected by and hosted on G2.com.

What do you dislike about Awin?

I don't find the Awin platform user-friendly at this moment. Additionally, I feel that the options and headings need to be streamlined or organized better to improve navigation and usability. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Hi there,

Thank you for your thoughtful and detailed feedback! We’re happy to hear that Awin has helped simplify your affiliate management and that our platform has contributed to your campaign success.

We appreciate your comments about areas for improvement. These are all important factors, and we’re actively working on improvements to streamline workflows and enhance the overall user experience.

Thanks again for being a valued part of the Awin community. We’re excited to continue supporting your growth!

Sandeep R.
SR
Sandeep R.
Asst. Manager - Ad Operations
Mid-Market (51-1000 emp.)
"Best Platform that meets all your affiliate marketing needs"
5/5
What do you like best about Awin?

What I really like about Awin is the continuous improvement in its platform experience. The UI feels more intuitive and performance-driven, making campaign management smoother. The reporting has become more insightful with better transparency, and tracking reliability has improved significantly. I also appreciate the growing range of advertisers and global opportunities, which helps in scaling campaigns efficiently across different regions. Review collected by and hosted on G2.com.

What do you dislike about Awin?

Awin can improve in terms of faster account and program approvals, as delays sometimes slow down campaign execution. The minimum payout threshold and currency conversion charges can also be optimized for better affiliate convenience. Additionally, more active advertiser participation and quicker support response times would further enhance the overall experience. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Thank you for sharing your positive experience with Awin! We're really glad to hear that you find the platform easy to use and packed with helpful features for your affiliate marketing.

We also appreciate your feedback on the approval process and payout limits. It's always helpful to hear where we can improve, and we’re constantly working to make things smoother and more efficient for our users.

If you ever have any questions or need a hand with anything, our support team is always here to help. Thanks again for being part of the Awin network. We look forward to continuing to support your success!

Best regards,

The Awin Team

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"User-Friendly Dashboard with Minor Improvements Needed"
4/5
What do you like best about Awin?

I find Awin's dashboard super straightforward and easy to use. It really helps me track all client affiliate sales, the new/existing customer rate, set up any offers going live, and onboard publishers to track performance. I think Awin is great because it is user-friendly and super easy to handle. I also appreciate being able to pull data easily and find information quickly without any hassle. The initial setup of Awin was super straightforward too. Review collected by and hosted on G2.com.

What do you dislike about Awin?

I think the influencer aspect of Awin is missing, and it would also be great to have a time period to cancel bonus payments if they were uploaded by mistake or incorrectly. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Thank you for your detailed review and for choosing Awin, Eve. We’re pleased to hear that the platform’s usability, reporting, and setup are supporting your day-to-day client management effectively.

We also appreciate your feedback regarding influencer capabilities and bonus payment flexibility. We are actively working on enhancing our influencer offering. In the meantime, for additional guidance on managing bonuses, please refer to this article on the Bonus Manager tool: https://help.awin.com/docs/bonus-manager.

Should you require any further assistance, our support team remains at your disposal.

Best regards,

The Awin Team

Chris N.
CN
Chris N.
Digital marketing manager
Mid-Market (51-1000 emp.)
"Awin: Best-in-Class Tracking, Reporting, and Customer Service"
5/5
What do you like best about Awin?

I've used many affiliate networks over the years, Awin is by far the best for tracking reliability, affiliate partner base, reporting and customer service. The ease of validating sales saves me so much time over other platforms. The value represented by this would, I think, attract a higher price for the platform, but it does not. Awin is the network for integrations, allowing direct reporting into our Snowplow and metabase platforms. I look forwrad to seeing how Awin handles AI advancements. Review collected by and hosted on G2.com.

What do you dislike about Awin?

I don't think there is anything I dislike about Awin. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Thank you for your glowing review of Awin, Chris! We are thrilled to hear that you find our tracking, reporting, and customer service to be top-notch. We are always striving to offer the best service.

We are excited about the future and are continuously working on advancements, including AI, to enhance our platform further. If you have any suggestions or feedback on how we can improve, please feel free to reach out.

Thank you for choosing Awin as your affiliate network partner!

Best regards,

The Awin Team

Georgia C.
GC
Georgia C.
Performance Marketing Specialist
Mid-Market (51-1000 emp.)
"User-Friendly, Needs Email Feature Updates"
3.5/5
What do you like best about Awin?

I like how simple Awin is, and how we can look at the data, viewing different commission groups and types of publishers. I also appreciate being able to look at different timelines and performance over time. I really like how Awin does that. Review collected by and hosted on G2.com.

What do you dislike about Awin?

The thing that could be improved is the email campaign features. As much as it's a really good tool, it needs updating. There needs to be more that we can do on maybe, like, building the HTML on platforms, something similar to BeFree. It'd be really good to get that more in detailed and use it to our advantage a lot more. And the trigger as well is good, but that could also use more of a more detailed things to do. Review collected by and hosted on G2.com.

Response from Anca-Maria Babii of Awin

We’re delighted to hear that the new Awin platform is making a positive impact and helping to streamline your experience. Feedback like yours helps us continue to improve and better support our partners.

Thank you for your kind words about our tech teams — we know tracking can be complex, and we’re glad their support has been helpful.

We completely understand the frustration when response times are longer than expected. During peak periods, our teams can get quite busy, they do their best to resolve issues as quickly as possible. We truly appreciate your patience!

We’re also continuously working to refine and strengthen our network standards to ensure a trustworthy environment for all partners. However, should you encounter any issues, please don’t hesitate to contact us.

Esteban R.
ER
Esteban R.
Director of e-commerce and performance
Small-Business (50 or fewer emp.)
"Easy to Use, No Upfront Monthly Fee, and Strong Partner Recommendations"
4/5
What do you like best about Awin?

Recommended partners, no upfront monthly fee, and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Awin?

There are limitations on the front end for creators or affiliates when submitting to a campaign. I’ve used Impact before, and it felt more user-friendly. I also don’t like the new way partnerships are approved: I have to approve them one by one, and I can’t select multiple creators to delete or accept at once. With 19 pages of creators and about four clicks per row, the process is really inefficient and the UX/UI isn’t good. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Hi Esteban,

Thank you for taking the time to share your feedback.

We appreciate you highlighting areas where you think the experience could be improved. We understand how managing a large number of partnership requests one by one can become time-consuming, especially at scale. Feedback like this is incredibly valuable to our Product team as they continue to enhance the platform and improve workflows. If you have any additional suggestions on how we could make this process more efficient, we'd love to hear them.

Thank you again for your review and for helping us improve Awin.

The Awin Team

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Great Platform, But Partner Discovery Search Function Needs Improvement"
3.5/5
What do you like best about Awin?

Overall, I appreciate how easy it is to use, but what stands out most to me are the reporting tools. You can generate powerful reports and access excellent dashboards. Review collected by and hosted on G2.com.

What do you dislike about Awin?

The partner discovery search isn't working properly for me. It's extremely sensitive to small differences, such as capitalization. For instance, if you search for Topcashback, it won't show you the publisher TopCashback. Since the search is case-sensitive, unless you remember exactly how a publisher's name appears on the platform, the tool isn't very helpful. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Thank you for your positive feedback and for sharing your experience with us. We're thrilled to hear that you find Awin easy to use and appreciate our reporting tools.

We apologize for the inconvenience you've faced with the partner discovery search function. Your feedback is valuable, and we will work on improving this feature to make it more user-friendly and less sensitive to small differences like capitalization.

We understand the importance of a seamless search experience and will address this issue promptly. If you encounter any further difficulties or have additional suggestions, please feel free to reach out to our support team. Thank you for choosing Awin, and we look forward to providing you with an even better user experience in the future.

Best regards,

The Awin Team