UM

Verified User in Market Research

Mid-Market (51-1000 emp.)

11/6/2019

"it was interesting "

3/5

What do you like best about Awario?

I liked that whatever product you wanted to gather data on, it wouldn't take long. Review collected by and hosted on G2.com.

What do you dislike about Awario?

There were a lot of complicated steps that made it difficult to understand Review collected by and hosted on G2.com.

SM

Syafiqa M.

Senior Data Analyst

Defense & Space

Mid-Market (51-1000 emp.)

9/24/2018

"Social Media Listening Tool to Monitor Brands Effectively"

5/5

What do you like best about Awario?

Simple interface that provides essential information for monitoring brands' activities. Leads; its latest feature helps me tremendously in doing my PESTEL and SWOT analysis. Review collected by and hosted on G2.com.

What do you dislike about Awario?

Dislike is a strong word. I rather use rooms for improvement:-

- Hourly-statistic histogram in 'Mentions' statistics

- 'Alert comparison' for all alerts instead of only three alerts

- 24 hours ago/1 day ago "date range" in the alert setting Review collected by and hosted on G2.com.

JA

Jason A.

President

Small-Business (50 or fewer emp.)

12/20/2018

"Awario to know your internet presence and those of your competitors"

5/5

What do you like best about Awario?

I like being able to know when I'm mentioned online. Awario pushes this information to me. Review collected by and hosted on G2.com.

What do you dislike about Awario?

There's not much to dislike, Awario makes you realize how much information is online about everyone, our competitors, and possible opportunities. Review collected by and hosted on G2.com.

JJ

Joshua J.

Director

Small-Business (50 or fewer emp.)

4/9/2018

"Incredible tool for turning cold calls into 'hot calls'"

4.5/5

What do you like best about Awario?

1. The way that Awario works (ie hunting down mentions of our product across social media) means that we can find out with almost no effort (just the initial search setup) who is talking about us, what they are saying, and where they are saying it. While some may use this as a "brand management" tool, for us its become a way to determine who to prioritize in out 'reach out' program. Review collected by and hosted on G2.com.

What do you dislike about Awario?

1. Responsiveness on the dashboard is sometimes a bit slow when I'm in China (however, most of my other SaaS apps are affected this way too, not just an Awario issue).

2. While Awario offers both fully-automated (ie pick and choose) search configuration and more sophisticated (fully manual) boolean search configurations, it would be great if there was more easily accessible support for setting up boolean searches. The info is there, just have to click away from your current search to find which i find frustrating at times. Review collected by and hosted on G2.com.

Recommendations to others considering Awario:

If you are in niche market where keywords for your business are relatively unique, then i HIGHLY recommend this! For example, i grow coffee and our farm names are very unique, so 90% mentions of our farm name on social media directly lead back to our business. If your business was dependant on less unique keywords, then Awario can still work for you, just more work required to mine the most helpful data :) Review collected by and hosted on G2.com.

What problems is Awario solving and how is that benefiting you?

Prioritizing cold calls

Prioritizing social media platform target

Determining keywords for our IG hashtags Review collected by and hosted on G2.com.

JL

Jeff L.

Small-Business (50 or fewer emp.)

7/30/2018

"Good for monitoring basic mentions. More complex keywords requires finesse."

3/5

What do you like best about Awario?

Useful to stay on top of social media that mentions your domain or keywords. Review collected by and hosted on G2.com.

What do you dislike about Awario?

If you're using very broad keywords, results are not very useful. Review collected by and hosted on G2.com.

Recommendations to others considering Awario:

For facebook, twitter, instagram, it does a decent job. Reddit still needs some work. It can find topics in subreddits, but you can't filter by comments or filter down to specific subreddits yets. Review collected by and hosted on G2.com.

What problems is Awario solving and how is that benefiting you?

I'm trying to find content that relates to my blog to engage with. Review collected by and hosted on G2.com.

MH

Martha H.

Founder

Small-Business (50 or fewer emp.)

9/17/2018

"Allows us to keep our finger on the pulse of social media"

5/5

What do you like best about Awario?

Awario compliments our working day and does not consume it. It allows us to keep our fingers on the pulse and to not feel overwhelmed that we may have missed an important opportunity. Part of our daily activity and a must for every business. Review collected by and hosted on G2.com.

What do you dislike about Awario?

I simply like it. No faults. I i really had to find one it is additional push notifications. Not a big deal when I get daily email notifications Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/24/2019

"Dishonest Sales Tactics"

0/5

What do you like best about Awario?

simple review system, but not a lot of benefits at the basic level. Review collected by and hosted on G2.com.

What do you dislike about Awario?

Refused to upgrade to the service I paid for. Confrontational back and forth with customer support. Lack of responsibility to honor commitment with users. Review collected by and hosted on G2.com.

JY

Jasem Y.

Small-Business (50 or fewer emp.)

2/22/2018

"Mention Monitoring for Social"

4/5

What do you like best about Awario?

Unique and different from Hootsuite, etc. - specifically geared toward mention management. Review collected by and hosted on G2.com.

What do you dislike about Awario?

No integrations with outside applications, makes it super difficult to get triggers and alerts where you want them. Review collected by and hosted on G2.com.

Recommendations to others considering Awario:

If you need a simple and clean mention monitoring service this is it, for a great price. The only downside is the lack of integrations with outside apps. If you are concerned about price, Awario is also great on the price side of mention monitoring tools. Overall, I'm sure if you get in now as a legacy user, Aware will be adding many high level integrations in their road map builds as the further build out the platform and take feedback from their users. Right now, it is a great tool to introduce you to the mention monitoring industry. Review collected by and hosted on G2.com.

What problems is Awario solving and how is that benefiting you?

Business reputation mention management. Realized it is easily managed from one platform. Review collected by and hosted on G2.com.

MM

Maria M.

Social Media Specialist

Higher Education

Enterprise (> 1000 emp.)

4/27/2018

"Makes social media management a much easier job"

5/5

What do you like best about Awario?

It's a good software that tracks mentions of my brand on social media. I check it daily to find relevant questions, comments, complaints etc and reply to them from the app without having to go to every social media platform. I find this very convenient. Also, I react to mentions from different accounts, depending on who'd be a more credible persona to react. Review collected by and hosted on G2.com.

What do you dislike about Awario?

It's a relatively new tool and sometimes some features don't work, but they get fixed quickly. Review collected by and hosted on G2.com.

KL

Kaitlyn L.

Social Media Business Strategist

E-Learning

Small-Business (50 or fewer emp.)

4/18/2018

"best value for money tool on the market"

5/5

What do you like best about Awario?

Awario has great analytics - it shows mentions' locations, languages, sources, etc. It's easy to filter out unnecessary authors. In the end you get a handy report with all necessary stats and you can get an idea of the brand's place on social media just by looking at it. Review collected by and hosted on G2.com.

What do you dislike about Awario?

Awario shows mention's sentiment, but it's not always right. However, it's been improving. Review collected by and hosted on G2.com.

Recommendations to others considering Awario:

Definitely have a go at it - there's a free 14-day trial Review collected by and hosted on G2.com.

What problems is Awario solving and how is that benefiting you?

I discovered lots of mentions of my brand on social media platforms that I now reply to. I've managed to find a good number of new customers this way! Review collected by and hosted on G2.com.