SH
Shelby H.
Financial aid Specialist
Small-Business (50 or fewer emp.)
"Digital is Best"
4/5
What do you like best about AwardSpring?

The organization! Able to produce reports and see exactly where students are at in the process. I had to sort through the old paper files and I can't imagine going back! We are a mostly digital school so it makes sense that we would also have a digital form. And I love that students can just fill out one application and be entered into all of them, it actually makes. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

Wish there were email logs/more tracking. I like that we can email students through the website but I can't ever go back and reference what I sent. I make do by including myself in the emails I sent but I can't do that for the other people in the office who are also sending out notifications to students. Review collected by and hosted on G2.com.

Response from Kurt Reilly of AwardSpring

Shelby, thank you so much for taking time to review our company and for your kind words! I'm happy to hear you're having a generally favorable experience with our solution.

We hear you loud and clear on email/communications. We have a plan in our roadmap to make the email/communications center more robust, showing history and providing more options for templates. And thanks for your idea on showing an audit trail/history on student application completions - I'll run that by our product management team to see what they think!

Jill H.
JH
Jill H.
Scholarship Chair
Small-Business (50 or fewer emp.)
"Superior Customer Service"
5/5
What do you like best about AwardSpring?

Once I got the hang of it, and as a result of enhancements over the years, AwardSpring is easy to use and serves my purpose. The students have not complained about the platform, ever, nor have my reviewers. I find the customer service department excellent. When I have had an issue or a question, they are incredibly responsive and resolve my problem 100% of the time with a positive and friendly attitude, and always follow-up to make sure I am satisfied. I am a small customer, administering only one Scholarship program, with less than 75 applicants. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

The reports don't capture all of the data in a single report. I have to create two separate reports to get everything, and then merge them. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Tech Support hung in there with me, till my issue was resolved"
4.5/5
What do you like best about AwardSpring?

Tech Support hung in there with me, till my issue was resolved. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

I want daily emails, of Import errors, not just weekly. Or the ability to choose. I can go look, but sometimes a 'push' message is better. Options are good, for personal user preferences. Review collected by and hosted on G2.com.

Letty T.
LT
Letty T.
E
Small-Business (50 or fewer emp.)
"2022 AwardSpring Review"
4.5/5
What do you like best about AwardSpring?

One stop shop. Everything in one place for applicants, reviewers, counselors and staff Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

Reports. Unable to create custom reports on my own. Review collected by and hosted on G2.com.

CB
Candi B.
Advancement Coordinator
Mid-Market (51-1000 emp.)
"Great Value and Easy to use!"
4/5
What do you like best about AwardSpring?

Thanks to the Student Information Engine (SIE) the application process for the student is quick and easy and improves the accuracy of the data. The review process is also easy for the committee members because they can log in at their convenience and at any location. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

I have experienced issues with the timing of the overlapping cycles in an effort to keep the application portal open between cycles. It is also tricky to edit scholarship criteria from one cycle to another and can result in redundant updates. Review collected by and hosted on G2.com.

Kara E.
KE
Kara E.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Amazing Software that is User Friendly!"
4.5/5
What do you like best about AwardSpring?

AwardSpring has simplified the Scholarship application process. Instead of multiple spreadsheets, all of our information is in one place. This makes it so much easier for our committee members too! The platform is easy to customize each scholarship's requirements so that students can apply for all the scholarships they qualify for. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

The only thing is that it would be nice to have more custom reporting options but Customer Service is great and helps get the correct report created for us when needed. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"AwardSpring review"
4.5/5
What do you like best about AwardSpring?

Easy to use and outstanding customer service. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

It requires a lot of steps to print or save applications as a PDF document Review collected by and hosted on G2.com.

AM
Amy M.
Vice President for Institutional Advancement
Small-Business (50 or fewer emp.)
"This product has increased efficiency and reduced admin hours spent on scholarships tremendously."
5/5
What do you like best about AwardSpring?

So many features, but some of my favorites are setting up cycles, impersonating users, recommendation requests, awarding/denying, and tracking. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

We need the ability to run concurrent cycles. Review collected by and hosted on G2.com.

TK
Treva K.
Associate Director, Advancement
Mid-Market (51-1000 emp.)
"Best team ever!"
5/5
What do you like best about AwardSpring?

The team at AwardSpring - responsiveness Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

The ability to build custom reports ourselves. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Excellent and very quick customer service."
5/5
What do you like best about AwardSpring?

Most of the technology the student needs to use is very intuitive, so I can spend more time talking about content and not how AwardSpring works. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

You can't delete questions, you can only hide them. Review collected by and hosted on G2.com.