BM

Bianca M.

Director

Small-Business (50 or fewer emp.)

6/22/2021

"Does what I need"

5/5

What do you like best about AVOXI?

I can route the number to my mobile phone number and quickly identify whether it is a call to me or the 1300 number. Review collected by and hosted on G2.com.

What do you dislike about AVOXI?

Interface not particularly aesthetically pleasing Review collected by and hosted on G2.com.

NR

Nelson R.

Especialista en infraestructura

Small-Business (50 or fewer emp.)

12/3/2020

"Excellent DID provider"

5/5

What do you like best about AVOXI?

What I like the most about Avoxi is its quality in the DID service, the audio quality is excellent and the support has responded adequately. I like its administration panel where I can manage my DIDs quickly and easily Review collected by and hosted on G2.com.

What do you dislike about AVOXI?

The only thing technically speaking I would like to have the ability to change the type of codec, dtmf, etc of each DID from the control panel. Anyway, this has not been an impediment to do the job Review collected by and hosted on G2.com.

Recommendations to others considering AVOXI:

Avoxi is the Best did provider Review collected by and hosted on G2.com.

What problems is AVOXI solving and how is that benefiting you?

The benefits that I have had with Avoxi is that they always have the availability to help when I need a DID, they solve me in case I do not get it and they look for the best solution, so I have been able to respond accurately to my clients Review collected by and hosted on G2.com.

JB

Jaime B.

IT Support

Mid-Market (51-1000 emp.)

6/10/2021

"Excellent and Great Service Provider"

5/5

What do you like best about AVOXI?

AVOXI filled the bill with its excellent product and customer service. Their support staff made it easy to implement and set up. Great service and fast response. Review collected by and hosted on G2.com.

What do you dislike about AVOXI?

I think the mobile app it's a bit unstable. Review collected by and hosted on G2.com.

Recommendations to others considering AVOXI:

Everything is great with Avoxi. Easy setup and use, good support. I highly recommend AVOXI for your business needs. Review collected by and hosted on G2.com.

What problems is AVOXI solving and how is that benefiting you?

We have used many global Voip phones service to make calls and so far, AVOXI does the job. Consistent call clarity and softphone features. Review collected by and hosted on G2.com.

OM

Oscar M.

Small-Business (50 or fewer emp.)

12/3/2020

"Avoxi is one of the best Cloud Voice companies"

5/5

What do you like best about AVOXI?

I love that the Avoxi team is always looking for the best fit for my needs. Everytime I need, for instance, a specific DID number, thaty always try to find it for me and with the best pricing in the market Review collected by and hosted on G2.com.

What do you dislike about AVOXI?

I used to dislike that, to add a new number, I had to send an email to my account manager. However, they recently updated this and now I can order one directly in my dashboard Review collected by and hosted on G2.com.

IH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

6/14/2021

"Great customer service and response time"

5/5

What do you like best about AVOXI?

The upsides of using Avoxi is their quick response times and quick ability to implement changes. Review collected by and hosted on G2.com.

What do you dislike about AVOXI?

I currently do not have any downsides for Avoxi. Everything works well. Review collected by and hosted on G2.com.

Recommendations to others considering AVOXI:

In my experience, Avoxi has been very easy to work with and has a very quick response and implementation time. Review collected by and hosted on G2.com.

What problems is AVOXI solving and how is that benefiting you?

Avoxi is helping provide a customer contact medium that helps with our program that requires customer interaction and assistance. Review collected by and hosted on G2.com.

AG

Verified User in Gambling & Casinos

Mid-Market (51-1000 emp.)

6/16/2021

"I have had nothing but impeccable service with Avoxi. Always good notifications for maintenance."

5/5

What do you like best about AVOXI?

You're always covered by the great support. Review collected by and hosted on G2.com.

What do you dislike about AVOXI?

Raising prices without sufficient notice Review collected by and hosted on G2.com.

AH

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

6/10/2021

"Great so far"

4/5

What do you like best about AVOXI?

- support during the onboarding

- interface easy to use

- dedicated support department Review collected by and hosted on G2.com.

What do you dislike about AVOXI?

- no sms function available for the French market Review collected by and hosted on G2.com.

UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

6/10/2021

"Thanks"

3.5/5

What do you like best about AVOXI?

quality and best voice calls I have ever experienced Review collected by and hosted on G2.com.

What do you dislike about AVOXI?

Little high fees, I thought it would be better if you reduce the fee Review collected by and hosted on G2.com.

AM

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

12/3/2020

"Great technical support and service"

4.5/5

What do you like best about AVOXI?

Very easy to add global toll free numbers, and able to select what fits budget and need

also when there was any issues, technical support was excellent Review collected by and hosted on G2.com.

What do you dislike about AVOXI?

Some rates are a little high for it to be able to fit budget Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

12/3/2020

"Avoxi review"

4/5

What do you like best about AVOXI?

Ease of use. Quick configs and viewings. Review collected by and hosted on G2.com.

What do you dislike about AVOXI?

We have received a number of calls without anyone on the line. Not sure if it's spam or calls not connecting. Review collected by and hosted on G2.com.