Avosist is Turkey's leading AI-powered omnichannel customer communication and sales automation platform. It provides an autonomous AI assistant across WhatsApp, Instagram, Facebook Messenger, and Voice channels — enabling businesses to automate customer interactions 24/7. Key capabilities include: • Autonomous AI sales assistant that understands context and closes deals • RAG-based knowledge base (PDF, Excel, web scraping with vector search) • 7+ e-commerce integrations (Trendyol, Hepsiburada, N11, Shopify, Ticimax, Shopier, Ikas) • Real-time stock, price, and order tracking from marketplaces • Image recognition for visual message understanding • Speech-to-text for voice message processing • Voice AI assistant for automated phone calls • AI-powered appointment management with calendar integration • CRM, customer segmentation, and campaign management • WhatsApp bulk messaging and template campaigns • Instagram comment-to-DM automation Avosist is not a traditional chatbot — it's a fully autonomous AI platform that understands customer intent, retrieves accurate information from knowledge bases and e-commerce APIs, and takes action: answering questions, recommending products, closing sales, booking appointments, and escalating to human agents when needed.