--- title: Avoma Reviews meta_title: 'Avoma Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1363 reviews by the users' company size, role or industry to find out how Avoma works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1363 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Avoma Reviews **Vendor:** Avoma **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,363 ## About Avoma Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Intelligence, Avoma empowers teams to streamline workflows, enhance customer interactions, and accelerate growth. With Avoma, you can automatically schedule and record meetings, receive full transcripts and AI-generated notes, and sync actionable insights directly to your CRM. Its AI-powered technology helps capture crucial customer information before, during, and after meetings—providing real-time insights and auto-scoring sales and customer calls with AI-powered scorecards. Avoma’s advanced Revenue Intelligence capabilities streamline forecasting and pipeline reviews with deal engagement activity, deal health and risk scores, and automated win/loss analysis. Built to empower both customer-facing reps and leaders, Avoma provides actionable insights at every stage of the customer journey. For more information, visit avoma.com. ## Avoma Pros & Cons **What users like:** - Users appreciate the **seamless and reliable experience** with Avoma, enhancing their call recording and review efficiency. (18 reviews) - Users value the **seamless transcription feature** of Avoma, enhancing efficiency and accuracy in managing sales call insights. (16 reviews) - Users value the **high accuracy** of Avoma, enjoying seamless recordings and reliable transcriptions without errors. (14 reviews) - Users enjoy the **seamless recording and summarization** features of Avoma, enhancing meeting efficiency and organization. (13 reviews) - Users benefit from **efficient meeting summarization** with Avoma, saving time and enhancing follow-up insights effortlessly. (13 reviews) - Time-saving (13 reviews) - Users value Avoma's **AI-powered transcription and summaries** , greatly simplifying meeting follow-ups and enhancing team collaboration. (13 reviews) - Users appreciate the **AI note-taking and insights** of Avoma, enhancing call reviews and feedback sharing. (12 reviews) - Users find Avoma provides **excellent ease of use** with seamless recording, transcription, and streamlined meeting insights. (12 reviews) - Integrations (11 reviews) **What users dislike:** - Users report **recording issues** with Avoma, including notetaker drop-offs and unreliable transcription quality. (11 reviews) - Users note occasional **AI inaccuracy** in transcription, leading to misunderstandings that may affect meeting insights. (10 reviews) - Users report occasional **accuracy issues** with transcription, especially with accents or background noise requiring manual corrections. (9 reviews) - Users experience occasional **transcription errors** with Avoma's AI, affecting accuracy during meetings with background noise or multiple speakers. (9 reviews) - Users report **inaccurate transcripts** from Avoma, which can lead to misunderstandings and missed insights during meetings. (8 reviews) - Inaccurate Transcription (7 reviews) - Poor Transcription (6 reviews) - AI Limitations (5 reviews) - Learning Curve (5 reviews) - AI Inefficiency (4 reviews) ## Avoma Reviews ### 1. Maximize Your Sales Efficiency with Avoma **Rating:** 5.0/5.0 stars **Reviewed by:** David A. | Chief Customer Officer & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Avoma?** One of the most helpful features of Avoma is its ability to transcribe and analyze sales calls in real-time using AI-powered technology. This allows sales teams to better understand customer needs and tailor their approach accordingly, leading to increased conversion rates and revenue. Another upside of using Avoma is the ability to easily search and review past sales conversations, which can be helpful for training purposes and identifying areas for improvement. Additionally, the platform integrates with a variety of other sales tools, such as Salesforce and Hubspot, to streamline the sales process even further. **What do you dislike about Avoma?** While Avoma offers a wide range of features to streamline the sales process, there are a few downsides to consider. One potential issue is that the AI transcription and analysis may not always be 100% accurate, particularly in cases where there is background noise or multiple people speaking simultaneously. This can lead to misinterpretations or missed insights, which can impact the effectiveness of the sales strategy. Another potential downside is that Avoma may require some additional training to use effectively, particularly for users who are not as familiar with AI-powered technology. This can be a time-consuming process, and may require additional resources and support from the Avoma team. **What problems is Avoma solving and how is that benefiting you?** Avoma is solving a variety of problems faced by sales teams, ultimately leading to increased efficiency and revenue. One key problem that Avoma addresses is the need to better understand customer needs and tailor sales approaches accordingly. By transcribing and analyzing sales calls in real-time using AI technology, Avoma can help sales teams identify key pain points and preferences, allowing them to provide more personalized and effective solutions. ### 2. Avoma product review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2023 **What do you like best about Avoma?** Avoma is one of the most relaibale p[roduct for the video call, meeting and for daily used task purpose so that we can use it on continuous way we can refer this product to most of people who need the tool on daily purpose to use **What do you dislike about Avoma?** Only dislike I had with Avoma is about data security or integrity use while as it is single product for all things so privacy concern may arise in in near future if you fixe that then it is very helpful **What problems is Avoma solving and how is that benefiting you?** Our daily issue of using multiple product for meetings chatting and video calls and all that we can use this product at any given time and refer it to most of people we are solving lots of things ### 3. One of the better Call Analytics tools for Sales **Rating:** 4.5/5.0 stars **Reviewed by:** Curtis M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Avoma?** Continuous upgrades to product features. Avoma integrates with many sales tools like SFDC, Hubspot, Zoom and more. They also have a really strong customer service. When I make recommendations, it's short time till they are in the product. **What do you dislike about Avoma?** Not a lot to complain about here. I don't use some of their features yet due to the stage of our growth. **What problems is Avoma solving and how is that benefiting you?** Avoma gives me quick insight into what's actually happening in the calls. I often look for key words that I've asked my reps to use in situations, and it leads me right to where I want to be in the call. My team uses Avoma for better note taking, which leads to better business cases. Avoma also serves as a very strong training tool. New reps who join the team learn a lot quickly about how our sales cycle goes. ### 4. A happy every-day user of Avoma! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Avoma?** I love the snippets feature that lets me clip out specific meeting segments to either share those internally with a team member or share something with a client. **What do you dislike about Avoma?** Sometimes I find the transcription service could be a little more accurate. It doesn't always recognize words 100% correctly, and sometimes it will attribute words from one attendee to another. I expect this will improve with time. **What problems is Avoma solving and how is that benefiting you?** My company provides a technical solution that covers a broad range of sub-topics, and the conversations often become complex and sprawling. When understanding a prospect's needs, I often need to revisit the recording and notes from a discovery call or demo to share with my internal team to get the clarity I need. It's beneficial that I can snip out the relevant areas when I need to. Likewise, when sharing a recording with a prospect, I can snip out the essential part and share it with them. I also love that if I want to refresh myself on what the prospect said, I can click to have their speech playing with any of mine removed and play it at 2x to review quickly. ### 5. A helpful tool for analyzing meetings after they have taken place. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Avoma?** "The program's interface is user-friendly and quite intuitive. I didn't need much time to comfortably navigate and use it. The transcription is fairly good, though not perfect. However, when listening to the meeting simultaneously, we can grasp the intended meaning from the text. It's sufficient for efficient work. Navigating through the recording is convenient **What do you dislike about Avoma?** As I mentioned earlier, the transcription is not perfect, especially when the speaker is not a native speaker. Adding tags is not super intuitive, and I miss the ability to add comments to the text (it's possible that I overlooked this option as I didn't search for it extensively). **What problems is Avoma solving and how is that benefiting you?** Thanks to Avoma, I have convenient access to recordings of my team's meetings, even if I missed a session. I can easily search for keywords and revisit important parts of the conversation. This way, I don't lose the context. ### 6. Great Recording Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Jena F. | Senior Content Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Avoma?** The speech-to-text feature is accurate in terms of words spoken. The accuracy makes it easy to review scripts post-meeting. The way the interface is laid out is also much easier to understand than competitors we've used in the past. Ability to clip a section and link right to that part of the recording is super useful. **What do you dislike about Avoma?** While the speech-to-text is accurate in terms of words spoken, the tool often attributes the words to the wrong person on the call. The summary is also sometimes not completely accurate. However, these are relatively minor and expected with any kind of automated tool. **What problems is Avoma solving and how is that benefiting you?** We use Avoma to record all meetings with clients and prospective clients. We use it two primary ways: as internal reference and as a CYA measure. For internal reference, the speech-to-text tool is extremely useful - it's easy to control + f for specific phrases and words and jump right to section. It also makes it easy to scan and refresh what we discussed in a meeting - useful for when a team member misses a meeting or when it's been a while since the meeting. The recording feature cuts down on a lot of the he said/she said conflicts with clients, and helps us reinforce accountability. ### 7. Incredible AI tool that has helped us level up in Customer Success **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Avoma?** I love the AI notetaker so I can focus on my the person I'm meeting with and then making clips to share with the team! **What do you dislike about Avoma?** When you're taking notes on a call it can be hard to keep everything formatted well in the notes section **What problems is Avoma solving and how is that benefiting you?** The biggest problem Avoma solves is automatic capturing of every part of a conversation so I can be focused soley on the conversation itself! ### 8. Best way to summarize calls snd get quick valuable insights **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Avoma?** I work remotely from Madrid for an American company, so thanks to Avoma Im able to summarize the calls my coworkers had and I wasnt able to attend because of the time difference. It definitely makes mu life easier! **What do you dislike about Avoma?** Nothing at all, it only helps me to save time **What problems is Avoma solving and how is that benefiting you?** As I said it helps me to know what happened in a call eventhough I couldnt attend it ### 9. Avoma is a great tool to retain a collective memory of what was discussed in meetings. **Rating:** 4.5/5.0 stars **Reviewed by:** Kenny M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Avoma?** It can join all the popular video call platforms. It automatically joins meetings booked into the calendar (avoid forgetting to record a meeting). The transcription service is good enough in most cases (but not yet as good as OpenAI Whisper's model) It has a great user interface for recording playback and transcript navigation Excellent customer service/support. **What do you dislike about Avoma?** The transcription service is good enough for most cases but struggles with thick accents. Also, right now, it seems to overfit the company name of the account holder. The transcription interface for creating snippets is a bit finicky sometimes. There is a menu that appears when you hover over a block of text in the transcript that has been captured as a snippet, but it doesn't always show up. To create a snippet and then share it requires 4 steps and sometimes the third step doesn't work so it actually takes 6 steps. Not at all a big deal if using snippets sparingly, but if you need to create dozens of snippets it's enough friction that I gave Avoma 9/10 instead of 10/10. **What problems is Avoma solving and how is that benefiting you?** My main use is capturing an audio record of customer interviews and associating snippets/clips with specific insights that are linked to from another application. I would like API access to the audio, transcript and snippet functionality, but they don't seem to offer that yet. ### 10. An easy-to-set up, powerful meeting assistant tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2022 **What do you like best about Avoma?** Avoma has a lot of easy to setup integrations that make managing your meetings across platforms (Google, Zoom, Microsoft, etc.) seamless. The platform allows you to organize notes/reocrdings/schedules from all in one place. I also like that you have the ability to organize meetings via tags so you the platform will recognize your Clients, Internal vs. External calls, etc. **What do you dislike about Avoma?** While connecting Avoma to other platforms is very easy to set up, the process of setting up meeting templates can be a bit daunting and take time depending on your company's needs. I highly suggest working with one of their reps to work that out if needed. **What problems is Avoma solving and how is that benefiting you?** Avoma allows our agency to us to easily record, store, and transcribe calls, which is extremely helpful in our industry. Beyond having all meetings in one place, out entire team is able to go and see another's client calls, which makes this a great tool for collaboration (in the event a team member isn't on a call) or for training (we can record a training once and then the entire team can access as needed). ### 11. Avoma Experience after using it for a few months **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon W. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Avoma?** The transcription and note-taking capabilities it provides. The tracking of specific keywords during calls. **What do you dislike about Avoma?** The loud speaker announcing that the call is recorded **What problems is Avoma solving and how is that benefiting you?** I don't need to sit and take a bunch of notes during the call, which saves me time and allows me to focus on the needs of the prospect ### 12. Focus on the meeting not taking notes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Avoma?** Avoma helps me focus on the meeting, which allows me to address prospects better. Additionally, having the notes tied to my CRM and the bookmarks helps me be more efficient in my workflow. **What do you dislike about Avoma?** The text recording isn't quite there yet, especially with processing accents. The bookmarks help to jump to the time stamps easily but will be more convenient when the tool can accurately record accents and unique words. **What problems is Avoma solving and how is that benefiting you?** Avoma takes some of the heavy lifting during calls and helps streamline the workflows around emailing. The user interface is well-organized and easy to manage and having that tied into our CRM is very useful. ### 13. Great experience - ahead of the game. Wonderful customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Avoma?** The customer support is always fantastic. Our rep, Anna, is kind, polite and extremely knowledgable. Avoma is very reliable and a great business tool in my area of work. I feel that Avoma is always many steps ahead. **What do you dislike about Avoma?** Nothing. Avoma is always many steps ahead and has the right tools to assist in the job. The very rate time there is an issue, customer support is always super helpful and reliable. **What problems is Avoma solving and how is that benefiting you?** I often have to refer to recordings and transcripts which are constantly accurant and easy to navigate. This tool allows me to manage my time effectively and increase my knowledge when following up after meetings. ### 14. Customer Service call to review Avoma features **Rating:** 4.5/5.0 stars **Reviewed by:** Tim T. | Venture Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Avoma?** It's great to have all of my video conference calls in one place, with an easy to access customer interface that is searchable across the entire database of videos. Also nice to be able to hone in on just one person's dialog during the call (for speed) and create snippets to send to folks on accasion. **What do you dislike about Avoma?** No real downsides, but I've had difficulty with the effectiveness of the AI notetaker. This was why I had the CS call, to try to learn how to use that in a more productive way. **What problems is Avoma solving and how is that benefiting you?** 95% of all my calls are now video (Zoom, 90%, GoogleMeets, 7%, Micrsoft Teams, 3%). In a video world, it's important to stay focused on the other individual by looking straight into the camera lense. This makes notetaking difficult. Additionally, the mic on my video cam will pick up the sounds of typing. So it's hard to create notes and have a good call; hence, I end up not taking notes, and then going back to the video transcript and trying to take notes from there. This takes a LOT of time and is frustrating. ### 15. Avoma allows me to focus on my clients instead of my notes. **Rating:** 4.5/5.0 stars **Reviewed by:** Emma B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Avoma?** Avoma makes it so easy to record and transcribe meetings but my favorite functionality is the ability to search the transcription for key words/terms. Managing clients on a 1-1 basis makes it difficult to take great notes and be 100% present during a call so having a tool that manages the latter allows me to better serve my clients. **What do you dislike about Avoma?** The only downside is some of the AI quirks of the tool but this is something that I think we're all used to in today's landscape. Overall, the tool has way more perks than it does cons. **What problems is Avoma solving and how is that benefiting you?** Mostly note-taking and conversational insights from cleint calls. Avoma significantly reduces the time needed for recaps, notes, and follow-up questions for clients and internal team members. ### 16. Incredibly helpful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor P. | Enterprise Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Avoma?** I can review all my calls to pick up on items that I missed or had forgotten about. It's also an incredible tool for coaching and call reviews with Leadership teams. **What do you dislike about Avoma?** I really wish it had a feature that I could send a recorded call link to prospects when they ask if the call was recorded. I don't need them to see the whole transcript, I'd like just the video. **What problems is Avoma solving and how is that benefiting you?** Avoma is used throughout our entire sales organization for sales coaching and call review. We use it a lot before our follow up calls or group demonstrations to review and make sure we have all the necessary talking points. ### 17. Great tool for quality assurance and training **Rating:** 5.0/5.0 stars **Reviewed by:** Berenice P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Avoma?** I like using Avoma to track my work calls and my meetings. It makes it easy for me to be able to go back and use the recordings to improve my business operations and share stellar calls with my peers. **What do you dislike about Avoma?** The search feature could be improved to make it easier to find older calls. I find that using the custom date range feature helps mitigate the problem but there is room for improvement. **What problems is Avoma solving and how is that benefiting you?** Avoma solves quality assurance issues within my organization. It also mitigates any miscommunication issues since we have calls on record to reference from. The transcription feature is great for this as well. ### 18. Great Software for Sales Recording and Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Tim C. | lead marketing consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Avoma?** I like how it automatically records calls on Zoom, Google hangouts and Microsoft teams. It also has reports, transcriptions, video clips that you can create and good analytics. We use it for our whole sales team of over 30 people **What do you dislike about Avoma?** I dont like that you have to schedule the meeting to auto record. It's a small thing though. Also, I'm not sure about price but perhaps it could always be cheaper **What problems is Avoma solving and how is that benefiting you?** We get analytics for the whole team and individual sales people. We also use it to see the percentage breakdown of each section of the sales call. We can see who spends more time on the pitch and more time on the closing and pricing etc. We can also watch videos for training meetings, which we do several times monthly. Our company uses Avoma to rank and rate 30+ sales staff. ### 19. Avoma is a recruiting game-changer! **Rating:** 4.0/5.0 stars **Reviewed by:** Cole C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Avoma?** Avoma makes it so simple and easy to share my findings with others amongst my team. The recording feature is so accessible and allows my team to operate smoothly, no matter who is leading the charge! **What do you dislike about Avoma?** There are times when the Avoma translator does not get the absolute most accurate transcription of the call, which has little effect on my usage of the platform. **What problems is Avoma solving and how is that benefiting you?** Avoma is helping my team and I keep track of the many conversations happening, and allowing us to train up and improve our processes at the same time. It keeps us in the loop in a very fast-paced organization. ### 20. Automatic Recording as a Host/Participant and Audi Transcript Generation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2023 **What do you like best about Avoma?** I like the way it allows me to choose when I want to record my calls, is it only when I'm the host or when I'm a participant only or both. I've not seen this in any other platform I've used so far. **What do you dislike about Avoma?** I've not really experienced any downside to dislike Avoma yet since everything is pretty straightforward and easy to configure and set up things your way. It's pretty simple. **What problems is Avoma solving and how is that benefiting you?** One of the main problems Avoma is solving is that I do not have to manually set up call recordings in every meeting. Avoma allowed me to configure a way of automatically recording all my calls as a host or participant. Also, I love the way they generate audio transcripts since I've had trouble understanding the language spoken by the clients since there are a lot of technical and business-related terms used that I'm probably never aware of. ### 21. Helpful Tool for Call Recaps **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Avoma?** In my role, taking notes and providing recaps of action items and key points discussed on client calls is crucial. Avoma has helped provide an alternative perspective to enhance those recaps and allow me to have more direct engagement on the calls rather than focusing on note-taking alone. **What do you dislike about Avoma?** I feel that at times, the accuracy of what is captured is lacking a bit, but it is still an added value overall. **What problems is Avoma solving and how is that benefiting you?** It's helpful to have meetings recorded with recaps that can enhance internal notes and action items for the client. It's also beneficial when working collaboratively with other teams on the same client because information about the calls can be easily shared among team members that don't necessarily require those other teams to watch the entire call recording. ### 22. Avoma has been helpful in reviewing and identifying areas for coachings in calls **Rating:** 4.0/5.0 stars **Reviewed by:** Devin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Avoma?** I like the transcription feature because it makes it much easier to search for key words **What do you dislike about Avoma?** I dislike the search feature, sometimes I have to search by client name but other times its by phone number with no correlation to it being one or the other **What problems is Avoma solving and how is that benefiting you?** It is helping me verify what happens in calls so I can go back and discuss with my reps ### 23. Super useful for understanding what the market wants **Rating:** 5.0/5.0 stars **Reviewed by:** Ramita R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Avoma?** All our sales calls are recorded on Avoma, and I love that I can access these at any time. This is super useful when I want to understand the kind of problems customers come to us with, how AEs tie these problems to core product capabilities, and any kind of concerns or questions customers might have. **What do you dislike about Avoma?** In the two years since I've used this tool, I haven't found any downsides to it. It's got a great search function, a nice transcription capability that automatically transcribes your meetings, and a note-taker that can join meetings in advance. What's not to love! **What problems is Avoma solving and how is that benefiting you?** Avoma helps me understand how sales teams pitch our product and what resonates with customers. It also gives me a good understanding of the kind of problems customers are looking to solve, and this helps with our marketing and content strategy. ### 24. Project Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Evan F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Avoma?** Avoma is so helpful when your meeting with clients and you want to focus on active listen instead of note taking, the ablility to go back and review sales calls is a priceless. **What do you dislike about Avoma?** Some times Avoma mixes up the speakers and you have to correct it manually. But once corrected it works perfectly. The summary is sometimes not as detailed and as I would like. **What problems is Avoma solving and how is that benefiting you?** Avoma helps our sales team review their calls and correct things that they are trying to change, like verbage changes, sales pitch editing, ect. The recording is also very helpful on kick of calls for our teams records. ### 25. Been a great addition to our sales team. **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan H. | Account Executive - Sales/Incentive Compensation Management, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Avoma?** The transcripts and summary of a single call has be invaluable for those calls with too much information to keep up with live. **What do you dislike about Avoma?** There is nothing immediate that comes to mind. **What problems is Avoma solving and how is that benefiting you?** Key points and notes from calls has been the main usage. The coaching aspect has been great as well, having the metrics of talk times in comparison to the others on the call. ### 26. Everything we needed **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan W. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Avoma?** Having a log of all our external calls as a point of reference has been a game changer. Sometimes you don't know a call is important until you're in it. Having it recorded by default plus all of the killer intelligence aspects has been so useful. **What do you dislike about Avoma?** Automation, search ability, share ability **What problems is Avoma solving and how is that benefiting you?** Capturing key customer and prospect interactions ### 27. Huge help in progressing our Marketing <>Sales alignment **Rating:** 5.0/5.0 stars **Reviewed by:** Logan L. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Avoma?** Love the tagging and commenting feature when reviewing our sales teams' calls **What do you dislike about Avoma?** I wish the AI summaries and next steps were a bit more accurate **What problems is Avoma solving and how is that benefiting you?** Helping align our Sales<>Marketing teams through both coaching and sharing customer feedback ### 28. Enhanced My Onboarding Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kellie R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Avoma?** Before working at my current company, I had never used Avoma! Being able to record and replay internal and external calls (with a transcript) has been very helpful for my onboarding process. I love that I can also categorize the calls and save them in different playlists I've created. **What do you dislike about Avoma?** There really isn't anything I dislike about Avoma. It is a great platform. If I were to mention anything, it would be that I wish the transcript were still visible when I expand to full screen, but that could very well be a setting I need to enable or a user error. Avoma is genuinely a great solution. **What problems is Avoma solving and how is that benefiting you?** Avoma helps with new hire onboarding, as well as client enablement. I can always go back and listen to calls to ensure I captured the wants/needs of my client and deliver on those items. ### 29. Awesome experience with Avoma **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Avoma?** Avoma has helped SO much with my client calls. The transcript feature is an absolute lifesaver especially when I'm on a time crunch. I love how optimized the technology is. Really helps for meetings that tend to be more dense. **What do you dislike about Avoma?** I don't use all the features in Avoma, mostly just the transcript and key themes features. No real negative feedback from me. **What problems is Avoma solving and how is that benefiting you?** Records all client meetings, alleviates pressure to write every single meeting note down. Helpful for the team to have easy access to all client calls and be able to get up to speed on historic context quickly. ### 30. crucial tool that helps to keep things documented **Rating:** 4.0/5.0 stars **Reviewed by:** Mrudul Singh C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Avoma?** The recording feature is a crucial tool that helps to keep things documented. It helps in future reference and makes it simpler to keep track of what keeps things documented. **What do you dislike about Avoma?** might not always be required. for casual conversation that is. hence the pop up or enabling button should be when user specifically wants to enable it **What problems is Avoma solving and how is that benefiting you?** Keeping track of things to keep the whole conversation documented. Basically, many times it's difficult to keep a note of everything. With Avoma's help, we can focus on important things and refer back to the Avoma documentation later. ### 31. Seamless team recording, archiving, and reviewing of calls! **Rating:** 4.5/5.0 stars **Reviewed by:** Miranda C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Avoma?** The seamless integration with apps like Zoom make it so easy for my team to record, review, and revisit our other calls. I also appreciate custom settings available like automatically only recording non-internal meetings. **What do you dislike about Avoma?** Transcription and note taking is not always accurate, but I don't really use the platform for those specific features so it's not a problem! **What problems is Avoma solving and how is that benefiting you?** When our team has external calls, sometimes it's easy to miss an important note brought up or line spoken. Avoma allows us to easily go back and review conversation from days, weeks, or months ago, to make sure we don't miss any key details. ### 32. A good alternative to taking notes **Rating:** 4.0/5.0 stars **Reviewed by:** Ajinkya P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Avoma?** Apart from all the obvious features, they are always upgrading. They understand what their customers want and they are always upgrading to solve those painpoints. **What do you dislike about Avoma?** The AI functionalities used for automatic summary creation or any other similar purpose are still WIP. You have to oversee what's generated and can't use it blindly. **What problems is Avoma solving and how is that benefiting you?** I don't have to worry about note taking anymore as Avoma does it for me. All the recording are also available with some form of summary so it saves a lot of time and efforts. ### 33. Helps me a lot with user interviews and other research products **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Avoma?** Easy to use, records automatically. pretty good with the summaries after meetings.Easy to implement. **What do you dislike about Avoma?** not always accurate with transcriptions. **What problems is Avoma solving and how is that benefiting you?** I dont need to take notes in interviews so the conversations flow better. I also watch recordings of support and sales meeting for other user insights. ### 34. Solid option with good potential. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Avoma?** Allows for everything you'd want in a call recording tool. Sharable calls, easy to cut/paste/share. Collaborative tools for your team and leaders etc. On top of all that, it is a cost-effective option for tools like Gong. **What do you dislike about Avoma?** The transcription with the AI has a large number of errors. The audio is captured well, but if you're looking at the text breakdown, it has a ways to go as a tool. This also shows up when misidentifying different speakers, which can add to more errors. **What problems is Avoma solving and how is that benefiting you?** Fills a gap with notetaking and transcription. Allows our team to focus on conversations without taking notes. A great value, maybe unique to our team, is that most of our technical resources are worldwide, so sharing calls and context with them is critical as synchronous calls are a much more significant challenge and often impossible. ### 35. Great Resource for Account Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Adam H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Avoma?** I love the transcript and ability to search for key words in the transcript. On monthly calls I often forget what we talked about last call and the search function helps me remember the details of a specific topic. **What do you dislike about Avoma?** There is nothing that I dislike. I will say that I do not use the key points indicators on the recording. I do not use the follow up reminders that are tagged in the video. I just use the search function to find the important parts of the recording. **What problems is Avoma solving and how is that benefiting you?** I have monthly calls with clients to discuss their finances and it is hard to remember what you talked about on the previous months call. I use Avoma to refresh me on the last call and prepare for the next call. ### 36. Avoma Usage **Rating:** 4.0/5.0 stars **Reviewed by:** Precious B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2023 **What do you like best about Avoma?** What I like most about Avoma is that it integrates with other calendars automatically. **What do you dislike about Avoma?** I dislike how it doesn't have like a token or mini report stating all who logged into that recorded meeting. I think that that type of feature would make things easier for any note takers. Also you should make those who get married or whatnot similar situations where that work email changes due to a name change or change in company role, you should be able to merge accounts to keep any past recordings or playlists that user can keep and not have to reach out to Avoma and wait forever on your accounts to merge. I lost all my playlist I created before I changed my name. **What problems is Avoma solving and how is that benefiting you?** It records and script out meetings. This makes creating Meeting Minutes a lot easier. ### 37. I love Avoma Meeting Notes **Rating:** 4.5/5.0 stars **Reviewed by:** Tariq S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2023 **What do you like best about Avoma?** The generated meeting notes and the action items are amazing in ensuring I have a nice summary for the call with who needs to do what. It simplifies a lot since i'm in consulting and makes it really easy for me to focus in meetings and let the notetaker handle the meeting notes **What do you dislike about Avoma?** It seems to get my name wrong and marks my name Tariq as "Tonic" **What problems is Avoma solving and how is that benefiting you?** Given my role in consulting where i need to keep a track of lots of line items. Its an excellent tool that helps me be on top of what needs to be done, by when and by who ### 38. Ease of notes capture **Rating:** 5.0/5.0 stars **Reviewed by:** Dheeraj R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Avoma?** Enhanced Transcription which is available is something I like the most. Now also the recent update of confined notes is another big update which I am absolutely loving as I don't find this feature in other applications. The notes feature gives me brief insight onto right set of conclusion points **What do you dislike about Avoma?** Rarely there would be errors in Transcription which I dislike reading it. There will be glitch few times when I am uploading a new audio file **What problems is Avoma solving and how is that benefiting you?** While I am drafting my next steps to my client, Avoma gives me the best set of summarised notes right from pain points, goals of customers to conclusion and next steps ### 39. Avoma makes my job easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Avoma?** I no longer have to worry about taking notes while helping a customer. Avoma is invaluable. **What do you dislike about Avoma?** nothing. the tool works just how it should **What problems is Avoma solving and how is that benefiting you?** I can focus on my customer and I can review Avoma for things I may not remember after a call. ### 40. Works fine for our needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Avoma?** The integrations with typical video conferencing tools are what's most useful for my role. Our company uses Zoom or Hangouts based on personal preference, and Avoma connects to our calls automatically without any hassle on my end (I'm sure there was some kind of setup when we initially created an Avoma account). **What do you dislike about Avoma?** The search features on Avoma have much to be desired. It's not quite as simple as I'd expect to find a specific call using their search bar, filters, and sorting. The accuracy of their results and the usability of the search features themselves could be improved. **What problems is Avoma solving and how is that benefiting you?** Avoma records all of our user interviews and creates transcripts automatically. I'm a user researcher, so this is a few less manual activities I need to do on my end. ### 41. Just works and gets better the more you use it **Rating:** 5.0/5.0 stars **Reviewed by:** Tasha D. | Senior Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Avoma?** It seamlessly integrated with our stack, and there were no issues with using support for some minor user errors. **What do you dislike about Avoma?** I would love Avoma to include features like real-time screen recording so I can use one tool but otherwise, nothing comes to mind. **What problems is Avoma solving and how is that benefiting you?** Call recording, call summary and actions, insights into calls, coaching for client management and communication skills ### 42. Outstanding tool to capture critical data points and produce action item list **Rating:** 5.0/5.0 stars **Reviewed by:** David C. | Senior Partner/Territory Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Avoma?** Love the recordng feature, more so the AI gen salient points captured in summary. **What do you dislike about Avoma?** Happy to say, nothing I can think of at all **What problems is Avoma solving and how is that benefiting you?** capture intel on the call so I can concentrate on the mtg and don't need to take notes ### 43. Great tool in sales! **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Avoma?** That is transcripts all my calls and meetings which makes it super easy to create notes if need be. I can also send recorded calls to my clients for them to review with their partners. **What do you dislike about Avoma?** I honestly love everything about it but it does take some time to log in your system to find my call and listen. But that's really the only thing I would have to say! **What problems is Avoma solving and how is that benefiting you?** It keeps me engaged with my prospect while having the reassurance of not having to take notes as I can go back to the transcribed call and review it all there easily ### 44. Avoma does exactly what we need! **Rating:** 5.0/5.0 stars **Reviewed by:** Caden T. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Avoma?** Honestly Avoma also gives me the information I need regarding a previous call/meeting. I can easily sort through the transcript to get to specific parts of the conversation I need to review. Great Product! **What do you dislike about Avoma?** No nothing negative to report at this point in time. **What problems is Avoma solving and how is that benefiting you?** Very easy to review calls/transcripts and get feedback on meetings/demos I've completed. ### 45. Great tool for your customer insights! **Rating:** 5.0/5.0 stars **Reviewed by:** Magdalena L. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Avoma?** Call analysis and summary gives you a lot of insights without having to go over the entire recording or transcript. Huge time saver when it comes to notekeeping. My whole team uses AVoma and thanks to that, I get a consistent view of common trends across the business. **What do you dislike about Avoma?** Would be great to have additional languages in future. **What problems is Avoma solving and how is that benefiting you?** We are able to identify our customers' needs without having to go over individual call recordings or meeting notes. ### 46. Essential Meeting Companion **Rating:** 4.0/5.0 stars **Reviewed by:** Andy M. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Avoma?** Avoma follows me from meeting to meeting and is always paying attention and capturing every detail no matter who is speaking. I can focus on my meeting and not my notes to ensure I'm present for the full conversation. **What do you dislike about Avoma?** The transcription isn't always ideal, but it gets the job done and is a reliable source of information. I wish I could edit the transcription directly (maybe I can?). **What problems is Avoma solving and how is that benefiting you?** Capturing meeting notes and action items is key for me. I love that it attends meetings even when I cannot make it so that I can follow up later. I also discovered the mobile app recently and was blown away at the capabilities to have Avoma in my pocket for meeting recall and replay. ### 47. Solid solution that does an ok job of transcription and AI notes. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Avoma?** It's mostly been automatic since setup, it joins meetings, records those meetings and produces notes. **What do you dislike about Avoma?** The notes are not as accurate as I'd like to see them. **What problems is Avoma solving and how is that benefiting you?** we often forgot to record our meetings, this allows us to automatically record all of our meetings and have access to notes from the meeting as well, and provide opportunities for our sales, client success and product teams to review customer needs. ### 48. Sales Meeting Recorder **Rating:** 5.0/5.0 stars **Reviewed by:** Noah F. | Subscription Specialist , Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Avoma?** Love how I don't have to press any buttons or activate the app when I start a meeting with a prospect and that it automatically handles the entire recording process for me. The auto transcription is also extremely helpful. **What do you dislike about Avoma?** Sometimes when I start a meeting with a prospect it takes a few minutes for the avoma app to kick on and start recording and I'm not sure how to trigger it to manually start recording so i can capture the entire call. **What problems is Avoma solving and how is that benefiting you?** I record all of our sales calls so that way depending on how long the deal cycle takes to close we have a source of truth to reference back to. It's great when offering pricing promotions or trying to look back and remember any small details you may have covered on a call. ### 49. It's great to have a transcript and a recording of calls **Rating:** 4.5/5.0 stars **Reviewed by:** Carole G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Avoma?** Avoma allows us to go back and review calls for notes. The recording quality is great and I love the transcript feature where you don't have to listen to the entire call to reivew something specific. **What do you dislike about Avoma?** It's not easy to remove the call once the meeting has started. You have to wait until the call is completed and then delete **What problems is Avoma solving and how is that benefiting you?** It's allows me to focus on the call without having to take detailed handwritten notes. I can go back and listen to the entire call or parts of the call ### 50. Supercharges your Zoom Call Recordings **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor H. | Head of Customer Support and Success, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Avoma?** Helpful for both myself and my team. My team can easily recall action items and content ther need to share with the customer after their calls and get quick summary of important items that were discussed. It also helps me hone in on parts of the recording that can turn into teachable moments. **What do you dislike about Avoma?** The search interface feels a little clunky, but otherwise everything works well. The only other thing I notice is that sometimes the correct speaker isn't highlighted, but that's okay since I can jump to points in the video based on the transcript. **What problems is Avoma solving and how is that benefiting you?** By reviewing calls, I can help coach my Customer Success Specialists. Avoma makes it much easier to do this since I can touch on the highlights that Avoma catches. ## Avoma Discussions - [How do I learn to better navigate the website?](https://www.g2.com/discussions/42928-how-do-i-learn-to-better-navigate-the-website) - 1 comment, 1 upvote - [View Avoma pricing details and edition comparison](https://www.g2.com/products/avoma/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A10%3A28+-0500&secure%5Bsession_id%5D=682e1a67-bf8d-4ab6-af6c-5702017111bb&secure%5Btoken%5D=f54241b0fc94402f21be617abf11d20c95816e40ac984018a04a1338f51cd976&format=llm_user) ## Avoma Integrations - [Aircall](https://www.g2.com/products/aircall/reviews) - [BlueJeans Meetings](https://www.g2.com/products/bluejeans-meetings/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) - [Highfive](https://www.g2.com/products/highfive/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - [Koncert](https://www.g2.com/products/koncert/reviews) - [Lifesize](https://www.g2.com/products/lifesize/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Avoma Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Third-Party Integrations** - Third-Party Integrations **Agenda Management** - Agenda Management **Speech Recognition** - Speech Recognition **Scheduling** - Scheduling **Video Conferencing** - Video Conferencing **Decision Support** - Decision Support **Accessibility Compliance (WCAG)** - Accessibility Compliance (WCAG) **Real-Time Language Translation** - Real-Time Language Translation **Autonomous Task Execution** - Autonomous Task Execution **Meeting Notes** - Meeting Notes **Action Management** - Action Management **Sentiment Analysis** - Sentiment Analysis **Call Transcription** - Call Transcription **Recording** - Recording **Transcript Search & Annotation** - Transcript Search & Annotation **Action Item Tracking** - Action Item Tracking **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Trend Analysis - Real-Time Data - AI/Machine Learning **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration - Third-Party Integrations **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Routing** - Match and Route - Multi-Objects - Territories - Working Hours **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed - Online Booking - Room Booking **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Meeting Tools** - Minutes - Notes - Screen Sharing - Meeting Notes **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting/Tracking - Sales Reports - Incentive Management **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Platform Operations** - Service level Agreements - Audit Logs - Duplicate Match - Capping - Analytics - Integrations - Alerts & Notifications - AI Lead Matching & Routing **Account Management** - Rep Performance - Account Engagement **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times - Real-Time Updates **Generative AI** - AI Text Summarization - Generative AI **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics - Reporting/Analytics - Lock Meetings **Administrative** - Third-Party Integrations - Employee Structure - Behavior Monitoring **Sales Analysis** - Sales Forecasting **Generative AI** - AI Text Summarization - Generative AI **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Social Media Integration - Website Integration **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Additional Functionality** - Generative AI - Gamification - Real-Time Updates - Employee Reward Programs - Employee Management - Ongoing Performance Tracking - Benchmarking - Commission Management - For Sales Teams/Organizations - Performance Metrics - Sales Planning - Single Sign On - Performance Management - Forecasting - Quota Planning - Accounting - Workflow Management - Compliance Management - User Management - Rewards Points - Organizational Charting - AI Copilot - Access Controls/Permissions - Customizable Branding - Milestone Tracking - Territory Management - Performance Appraisal - Calendar Management - Alerts/Notifications - Sales Onboarding & Training - Employee Recognition - Reporting/Analytics - Ratings/Reviews - API - Feedback Management - Training Management - Goal Management - Assignment Management - Lead Scoring - Search/Filter - Electronic Signature - Collaboration Tools - Kanban Board - Email Management - Commenting/Notes - Data Import/Export - Prospecting Tools - Interaction Tracking - Product Catalog - Live Chat - Sales Pipeline Management - Appointment Scheduling - Email Templates - Event Triggered Actions - Transfers/Routing - Activity/News Feed - Lead Management - Revenue Management - Document Management - Task Management - File Sharing - Mobile Access - Reminders - Mobile App - Call Logging - Workflow Automation **Additional Functionality** - Task Scheduling - Customizable Branding - Customizable Fields - Reminders - Shift Swapping - Automated Scheduling - Drag & Drop - Mobile Access - Real-time Scheduling - Multi-Location - Personalization and Recommendation - Access Controls/Permissions - Resource Scheduling - Activity Tracking - Timesheet Management - Availability Management - API - Absence Management - Self Service Portal - Generative AI - Calendar Management - Real-Time Notifications - Class Scheduling - Employee Scheduling - Facility Scheduling - Booking Management - User Management - Employee Management - Alerts/Notifications - Reporting & Statistics - Group Scheduling - Customer Database - Appointment Scheduling - Time Zone Tracking - AI Copilot - Calendar Sync **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Multi-Platform Integration - AI Note-taking Software** - Integrations **Additional Functionality** - Mobile Access - Live Chat - User Management - Private Chat - Virtual Backgrounds - Minutes Management - Recording - Communication Management - Video Conferencing - Access Controls/Permissions - Host Controls - Attendee Management - Polls/Voting - Presentation Streaming - Breakout Rooms - Video Layouts/Views - Action Item Tracking - Customizable Branding - Annotations - HD Audio/Video - Reminders - Generative AI - AI Copilot - Single Sign On - Meeting Preparation Tools - Notes Management - Surveys & Feedback - Agenda Management - Meeting Management - Calendar Sync - Activity Dashboard - Document Management - Task Management - Collaboration Tools **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Privacy & Security Controls - AI Note-taking Software** - Access Control **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Avoma Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,964 reviews) - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,505 reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) - 4.7/5.0 (749 reviews)