---
title: Avoma Reviews
meta_title: 'Avoma Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1363 reviews by the users' company size, role or industry
  to find out how Avoma works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 1363
  scale: '5'
date_modified: '2026-08-02'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---

# Avoma Reviews
**Vendor:** Avoma  
**Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 1,363
## About Avoma
Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Intelligence, Avoma empowers teams to streamline workflows, enhance customer interactions, and accelerate growth. With Avoma, you can automatically schedule and record meetings, receive full transcripts and AI-generated notes, and sync actionable insights directly to your CRM. Its AI-powered technology helps capture crucial customer information before, during, and after meetings—providing real-time insights and auto-scoring sales and customer calls with AI-powered scorecards. Avoma’s advanced Revenue Intelligence capabilities streamline forecasting and pipeline reviews with deal engagement activity, deal health and risk scores, and automated win/loss analysis. Built to empower both customer-facing reps and leaders, Avoma provides actionable insights at every stage of the customer journey. For more information, visit avoma.com.



## Avoma Pros & Cons
**What users like:**

- Users appreciate the **seamless and reliable experience** with Avoma, enhancing their call recording and review efficiency. (18 reviews)
- Users value the **seamless transcription feature** of Avoma, enhancing efficiency and accuracy in managing sales call insights. (16 reviews)
- Users value the **high accuracy** of Avoma, enjoying seamless recordings and reliable transcriptions without errors. (14 reviews)
- Users enjoy the **seamless recording and summarization** features of Avoma, enhancing meeting efficiency and organization. (13 reviews)
- Users benefit from **efficient meeting summarization** with Avoma, saving time and enhancing follow-up insights effortlessly. (13 reviews)
- Time-saving (13 reviews)
- Users value Avoma&#39;s **AI-powered transcription and summaries** , greatly simplifying meeting follow-ups and enhancing team collaboration. (13 reviews)
- Users appreciate the **AI note-taking and insights** of Avoma, enhancing call reviews and feedback sharing. (12 reviews)
- Users find Avoma provides **excellent ease of use** with seamless recording, transcription, and streamlined meeting insights. (12 reviews)
- Integrations (11 reviews)

**What users dislike:**

- Users report **recording issues** with Avoma, including notetaker drop-offs and unreliable transcription quality. (11 reviews)
- Users note occasional **AI inaccuracy** in transcription, leading to misunderstandings that may affect meeting insights. (10 reviews)
- Users report occasional **accuracy issues** with transcription, especially with accents or background noise requiring manual corrections. (9 reviews)
- Users experience occasional **transcription errors** with Avoma&#39;s AI, affecting accuracy during meetings with background noise or multiple speakers. (9 reviews)
- Users report **inaccurate transcripts** from Avoma, which can lead to misunderstandings and missed insights during meetings. (8 reviews)
- Inaccurate Transcription (7 reviews)
- Poor Transcription (6 reviews)
- AI Limitations (5 reviews)
- Learning Curve (5 reviews)
- AI Inefficiency (4 reviews)

## Avoma Reviews
  ### 1. Avoma: A Game Changer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cassandra S. | Copywriter, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about Avoma?**

Avoma records all of my meetings and recaps the key takeaways, my action items, my clients' action items, and more. It saves me from taking notes during my meetings so I can be fully present during my meetings, knowing that all of the information I need will be captured by Avoma.

**What do you dislike about Avoma?**

The only thing I don't like about Avoma is that it doesn't record my zoom phone calls (or at least I don't know how to set this up) so if a clients' mic or camera isn't working when we meet and we have to shift to a phone call, I miss out on all the great features of Avoma!

**What problems is Avoma solving and how is that benefiting you?**

We meet with so many clients every day and it's easy to confuse things, forget small things, or be sidetracked because you're so worried about taking notes instead of actually being in the moment with the client. Now, I know that AVoma records everything AND takes notes for me so I can really just focus on actively listening and participating in the meeting.

Plus, if it's been a few months since meeting a client, I can go back to watch the recording to remind myself of anything that was said.

  ### 2. Avoma makes life so much easier and it's integration is seamless!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kellan V. | Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Avoma?**

Avoma has been so incredibly easy to use, both with Zoom and Google Meets. Its recordings and transcripts have been extremely reliable, I've had zero issues. The ability to refer back to the "notetaker" makes me even more effective and improves the client experience. It's also incredibly useful for training purposes when needed. I also work closely with Jenn who has helped us integrate Avoma, and she can't say enough amazing things about Sarah and her level of support!

**What do you dislike about Avoma?**

I honestly can't think of anything negative! The only thing that comes to mind may be a Google Meets limitation but that the Notetaker joins as another user in Google Meets. In Zoom, it's more hidden but as mentioned, I'm sure that on Google Meets, not Avoma

**What problems is Avoma solving and how is that benefiting you?**

The ability to refer back to meetings through a recording or transcript. In the meeting reports, the level of detail is impressive! The fact that it shows the highs and low points of the meeting is something I've never seen before. Inputting key phrases for the AI to catch is fantastic as well. Lastly, the amount of meeting no-shows has gone down drastically with Avoma's automated meeting reminders for clients!

  ### 3. Call Coaching Software that your reps will actually use

**Rating:** 3.0/5.0 stars

**Reviewed by:** Luiz C. | Head of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2022

**What do you like best about Avoma?**

As a sales manager I love:

-That my reps actually use Avoma, it saves them time, takes detailed notes & allows them to self analyze/coach their own calls 
-The analytics behind calls
-The playlists to help us onboard faster

**What do you dislike about Avoma?**

-The pipedrive integration took some figuring out & isn't perfect but most competitors didn't even have a pipedrive integration
-To get usage analytics we currently have to email in, (not a huge deal) but would love to be able to self serve that
-Updated 2024: pricing is not competetive in the landscape, they upgrade you for Hubspot seats, and support has gotten worse.

**What problems is Avoma solving and how is that benefiting you?**

Avoma is helping our reps save time with note taking, & helping us level up our call coaching experience & ramp time. Each rep saves hours a week and we save time every call review.

  ### 4. Simply the Best!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francis C. | Director of SBA Loans, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2024

**What do you like best about Avoma?**

Avoma helps analyze conversations, making it easier to extract insights and follow up effectively. 

By streamlining the meeting process, Avoma enhances productivity and fosters better collaboration.

**What do you dislike about Avoma?**

There is a lag upon login but its very minimal

**What problems is Avoma solving and how is that benefiting you?**

It helps me indentify most the important part of out business meeting

  ### 5. Avoma Has Been A Great Change For Our Company

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maddy H. | Learning and Development Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about Avoma?**

I like that it is very user friendly. Its recording features and transcripts are also great. This is very helpful for client meetings because it means I can focus on building relationships with them, instead of trying to take notes and rush through my meetings.

We also received a ton of training and assistance when we first implemented Avoma, which I think is nice because it shows the dedication and customer support from the Avoma team.

**What do you dislike about Avoma?**

Sometimes the transcripts aren't 100% accurate. This is okay if I am the one reviewing them, but if I have to send to a colleague or manager to review, sometimes it is time consuming to clarify or ammend the errors.

**What problems is Avoma solving and how is that benefiting you?**

Avoma is helping me get back to building and maintaing relationships with my clients. It is giving me back time so that I can focus on more important things, rather than having to spend extra time writing meeting notes, reviewing them, and sharing them with others. Sometimes we go a few weeks before meeting with a client again, so it also is very helpful in keeping track of the key conversation points within the meeting, so that if I forget, I can quickly review the key points and ensure I touch on them with my clients the next time we talk.

  ### 6. Very nice and great for the price!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about Avoma?**

Avoma has all of the tools we need in one place. As a marketer, it was super easy to set up lead intake, routing, and alerts for things we care about. But the best thing has to be the customer support! We're in a shared Slack channel, and questions are answered SO fast!

**What do you dislike about Avoma?**

The one thing I've noticed about Avoma that could be improved is the quality of the AI output. Meetings notes, summaries, etc are great and have lots of good features, but the content itself isn't quite to the level of their big competitors yet.

**What problems is Avoma solving and how is that benefiting you?**

I won't speak for my whole team, but I can say that Avoma is incredibly helpful for allowing our hot leads to schedule meetings right away and get SO many learnings from meetings our sales and CS teams have with prospects. I've seen great leads book meetings for the next day that would've previously taken a week of back-and-forth.

  ### 7. Intuitive Software & Supportive Customer Success!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valerie L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Avoma?**

Our team implemented Avoma last quarter and our dedicated Customer Success Manager, Sarah, has been a tremendous support in our introduction to and use of the software. She welcomed the opportunity to conduct both a manager-level and team-wide onboarding, providing insight into the features that our own Customer Success team might find most helpful. Our team has found immediate benefit in the use of Avoma during customer-facing calls, most notably alleviating the time previously dedicated to researching our CRM for sales cycle emails to inform our onboarding that is now a simple key word search within Avoma, allowing us to guage customer tone and intention prior to meeting by viewing these recorded calls and transcripts instead of trying to decode emails. We look forward to the efficiencies and insight Avoma will continue to bring to our customer experience!

**What do you dislike about Avoma?**

None to report at this moment - thanks!!

**What problems is Avoma solving and how is that benefiting you?**

Internal resource for tracking customer feature requests, feedback, and other upsell opportunities.

  ### 8. Life saver

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adam  M. | Head of Customer Success, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Avoma?**

Automatic note-taking, the ability to create custom prompts for the AI notes, and the ease of sharing the video with colleagues and customers. Fantastic CSM! Aditya is readily available and quickly helps us with any questions we may have. Easy and quick integrations.

**What do you dislike about Avoma?**

The system struggles with some medical terminology, though we have learned that this can be fixed.

**What problems is Avoma solving and how is that benefiting you?**

Avoma assures that we capture all critical details from calls and automates the process of posting the notes into HubSpot. Previously, we encountered issues where not all the important information would be put into HubSpot, so Avoma removes any chance for error.

  ### 9. Director of Account Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about Avoma?**

The transcript and search tool is great - makes it so easy to go back to moments in client meetings to confirm next steps and be able to focus more on the conversation instead of taking notes. The automated notes may not be 100% spot on, but it helps to skim through if there is a meeting you weren't in for context.

**What do you dislike about Avoma?**

I wish that it was ready sooner - sometimes you have to wait a bit for the email to tell you it's ready.

**What problems is Avoma solving and how is that benefiting you?**

It helps automatically record a meeting and capture a transcript instead of having to manually record and/or take notes while leading a meeting.

  ### 10. Exceptional Service and Outstanding Software: A Stellar Experience with Everett and Avoma

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luca M. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2024

**What do you like best about Avoma?**

Working with this company has been a truly outstanding experience. They were incredibly helpful and always available, making us feel heard and valued at every step of the process. A special shoutout to Everett, whose exceptional customer service really stood out. His dedication and attentiveness made our experience not just satisfactory, but delightful. We've thoroughly enjoyed collaborating with him and highly recommend their services to anyone looking for genuinely caring and professional support. And not to mention, the software is amazing! The team is really looking forward to getting fully onboarded and integrated with Avoma. We couldn't be happier!!!

**What do you dislike about Avoma?**

We have nothing negative to say about Avoma!

**What problems is Avoma solving and how is that benefiting you?**

We are using Avoma for call recordings, customized summaries, scorecards, and for training purposes so far!

  ### 11. My experience with Avoma has been nothing short of organized, user-friendly, and wonderful.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelsey S. | Customer Operations Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about Avoma?**

How easy it is to keep track of not only my meetings, but the meetings of other teams and members.

**What do you dislike about Avoma?**

Honestly, i have not found anything that i dislike about avoma. I have used it at least twice a week if not more, and i'm always surprised about how easy it is to use.

**What problems is Avoma solving and how is that benefiting you?**

Avoma allows me to go back to previous meeting across teams to verify information that was dicussed previously and if other attendees are recalling info correctly or not. And i don't have to sit and listen to the meeting, i can read through the accurate transcripts that avoma provides.

  ### 12. Amazing tool and better than Gong

**Rating:** 5.0/5.0 stars

**Reviewed by:** Satwick S. | Co-Founder &amp; CRO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about Avoma?**

The killer feature for us is the ability to customize the notes/summary structure and sync the notes directly to Salesforce. This along with auto scoring of calls is saving our team a bunch of time compared to Gong.

**What do you dislike about Avoma?**

Nitpicking here but the Avoma assistant joins the calls right at the start time of the call vs Gong assistant joining about 10 mins before the start of the call.

**What problems is Avoma solving and how is that benefiting you?**

Avoma is helping us track cold calls and discovery calls better and help identify areas that need improvement. It is also capturing requirements from discovery calls and syncing it directly to Salesforce.

  ### 13. A great call recording tool with note taker

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about Avoma?**

We have been using Avoma for a while now. We initially took a trial of the product and liked the functionality very much. 

Onboarding new employees with Avoma is simple and very easy as the product itself is very easy to use. We don't have to worry about enabling or disabling it as it runs on the cloud and automatically joins all our meetings on the calendar. 

I use Avoma for all my client meetings and its been super helpful in taking notes and highlighting the key items discussed during the call. The AI transcribe feature is great and it summarizes the discussion and generates the key action item from the meeting as well. 

For the impromptu calls as well, we can just add the meeting link in Avoma and the call recorded bot will join the call. The meeting scheduler also plays a key role in my day to day operations where I use that only to share my availability with anyone. 

Recently we reached out to their support for some customization in our setup and they promptly helped us out within a couple of days.

**What do you dislike about Avoma?**

At times, the summarization does not work properly and can not identify certain words in certain languages. 

The summarization feature also generates some not so useful pointers at times as it does not know the full context of the call and the discussion.

**What problems is Avoma solving and how is that benefiting you?**

Using Avoma's meeting scheduler, I don't have to now manually share my meeting availability as I am now sharing the Avoma link with everyone where they can book the meeting based on their availability. 

I also dont have to worry about taking notes during the call as Avoma takes care of call recording + note taking so everything is already documented without any hassle.

  ### 14. Sr. Customer Success Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bradley F. | Sr. Mid-Market & Enterprise Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about Avoma?**

Very easy to get an overview of your call. The transcripts are actually pretty good most the time and their internal layout of getting around in their platform is very simple

**What do you dislike about Avoma?**

Copy and paste notes are not great. Far too spaced out on the summary portion by time.

**What problems is Avoma solving and how is that benefiting you?**

I do not use it as much as some since my main usage is to pull info in certain scenarios or to have a manager view my calls. I do use it frequently to relisten to calls or to see what I can do to improve my calls.

  ### 15. Avoma - a good experience but can get a lot better

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2024

**What do you like best about Avoma?**

The note -taking is quite smooth and helpful for me to keep track of all the calls- its easy to add into a call and remove as and when needed. It has a lot of work to be done- still its a great tool to help me take notes for calls

**What do you dislike about Avoma?**

I think sometimes its highly innacurate - does not pick up the right notes - or the right person speaking - it does not accurately capture sometimes - and it sometimes misquoting the wrong person on the call. so it becomes a hassle - so it prevents me from trusting it completely kinda countering the whole point of the tool

**What problems is Avoma solving and how is that benefiting you?**

Avoma helps me take notes - and capture main sentiments and huge points spoken in an hour long meeting

  ### 16. Avoma Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeremy B. | Director of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about Avoma?**

When I first came across Avoma in the Zoom app marketplace, I was intrigued.  We had been looking for a better capturing method for relevant details from our Discovery Calls and Product Demo's and our notes weren't cutting it.  I especially appreciated the ability to collect and report on keywords and phrases and the being able to search the transcript for context (along with the bookmarked video clip) made finding the context for feature requests and pain points a snap.  It was easy to connect to Zoom and HubSpot and has shared relevant data across all 3 platforms seamlessly.

**What do you dislike about Avoma?**

With the proliferation of AI, there are a lot of tools in the marketplace now that provide similar features at a lower cost.  It's not that it doesn't do what it has always done, but with a cost per user the scalability of Avoma for us, is likely not there.

**What problems is Avoma solving and how is that benefiting you?**

Being able to capture all of the relevant details from our Discovery Calls and Product Demos is supremely useful for the preparation for future meetings, the handoff to onboarding, assessment of client demographics and training new people on the team.  It's great to know that all of this is readily available and searchable whenever the need arises.

  ### 17. Helps me get organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Avoma?**

The avoma tool helps me get my meetings organized. I do not have to worry about missing any details as the tool lays it down for me in terms of a summary and note taking. I can appear professional and up to date as always

**What do you dislike about Avoma?**

I am not sure if the tool allows me to auto record the meeting if i am not able to attend.

**What problems is Avoma solving and how is that benefiting you?**

Note taking and meeting capture

**Official Response from Avani Funde:**

> Thanks for the great review!  Love hearing that Avoma helps you stay organized and on top of your meetings—it’s exactly what we aim for! 
As for auto-recording, Avoma does support automatic recording, even if you’re unable to attend. If you’d like help setting that up, let us know—we’re happy to assist!

  ### 18. Extremely beneficial tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cassie A. | Customer Success Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2024

**What do you like best about Avoma?**

I love being able to revert back to exactly what a customer said in a past conversation.  I love it even more that there is both a transcript and 2x playback speed. I find people never talk fast enough for me so it is great to get to listen to them and take up less of my time doing so. It is so convenient, and the notes the system creates is also a very creative and useful tool.  I also love that I can watch my coworkers meetings - I am new to the company so it is a great way to learn from my coworkers and how they interact with customers.

**What do you dislike about Avoma?**

So far, I do not have any complaints with Avoma.

**What problems is Avoma solving and how is that benefiting you?**

It is solving the problem of lack of attentio as their is much less of a need to write notes as I am conversing with the customer.  It removes the burden of having to rely on memory for things customers have referred to in our conversations. It has simplified note taking and future planning with customer.

  ### 19. Easy-to-use  and intuitive software with amazing customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenn T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about Avoma?**

Avoma was very simple to set up with our team, and the thing we loved most about the integration is the access to Sarah in Customer support. She is extremely knowledgeable and was always available to support during the initiation process and beyond. This level of communication and responsiveness is exactly what we need.

**What do you dislike about Avoma?**

There are a few integrations that are not currently available, such as integrating with Basecamp, a software that we use often. That being said, the team is very flexible and has reached out regarding our bsuiness needs, so an integration may be created in the future,

**What problems is Avoma solving and how is that benefiting you?**

Avoma is solving the problem of transparency within our external client meetings. We are now able to go back and see what was said, and use this to coach on sales performances and client communication. It also allows for smoother communication when transitioning accounts between account managers.

  ### 20. Excellent recording tool at a reasonable price

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2024

**What do you like best about Avoma?**

We wanted a tool to record calls and Avoma performs this task well. I also like the search function because I can search the title of the call or for terms in the transcripts.

**What do you dislike about Avoma?**

I would prefer that we have access to calls > one year old with a starter license.

**What problems is Avoma solving and how is that benefiting you?**

We do not use all of the features offered by Avoma. We wanted a tool to record calls with customers and prospects so that we could later review the recordings to ensure that we captured all action items or review key points made by our customers/prospects.

  ### 21. A useful interview transcription tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** KJ J. | Senior Talent Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2024

**What do you like best about Avoma?**

The transcriptions have so far been pretty accurate. Much better than the Zoom transcripts, which were so poor I have not even bothered to reference them any longer, so I do not know if they could have improved. I was using Gong but the performance decreased the more I used it. The summaries invented dialog and the transcrription were not very useful. I like how it breaks down the conversation into sub headings and highlights what it believes to be important passages. I also like how I can add to the notes and it will summarize the sections of the transcript I Highlight. I use it daily, at least four times a day and it has really helped with my note taking during interviews, allowing me to be able to focus on the conversation more.

**What do you dislike about Avoma?**

It can still be a little fluky with some transcriptions and does seem challenged at times when I speak with non native English speakers.

**What problems is Avoma solving and how is that benefiting you?**

It allows me to focus on the conversation and not have to take as many notes during an interview or meeting.

  ### 22. Fine for recordings

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Avoma?**

Recordings and timeline of meetings, good overview

**What do you dislike about Avoma?**

The AI summary is superficial and often misses the key points

**What problems is Avoma solving and how is that benefiting you?**

Keeping track of the timeline fo meetings and recordings

**Official Response from Avani Funde:**

> Thank you for sharing your thoughts! We're glad to hear that Avoma's meeting recordings and timeline overview have been helpful for you. We understand the importance of AI summaries capturing the most relevant details, and we're continuously improving our AI models to enhance accuracy and context. If there are specific areas where you'd like to see improvements, we'd love to hear more!

  ### 23. Great Tool for CSMs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kara J. | Customer Success Manager - SMB, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about Avoma?**

I love the AI about it all. The summarized notes from meetings are key to making sure follow-up is secured.

**What do you dislike about Avoma?**

I haven't come across any dislikes as of yet.

**What problems is Avoma solving and how is that benefiting you?**

It solves me pulling away from the conversation to make sure my notes are good. I can focus on my meeting and engaging with the client knowing everything we are saying will be recorded and I can go back and make sure I solve any issues that get brought up or anything they need help with.

  ### 24. Easy to use resource for meeting documentation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cayla M. | Customer Success Manager, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about Avoma?**

Avoma was very easy to implement and has been easy to use ever since! I appreciate the transparency into meetings I wasn't able to attend or meetings I need to refresh my memory on. Our CSM Sarah Cottrell has also provided wonderful support! She led a great onboarding for our team and has followed up to make sure all of our questions are answered.

**What do you dislike about Avoma?**

I wish the recording started a bit more seamlessly. Currently, the host has to allow the bot into the meeting and there's a verbal "call will be recorded" announcement that can sometimes disrupt the flow of greetings and introductions

**What problems is Avoma solving and how is that benefiting you?**

It's a great way to document meetings for easy future reference

  ### 25. Focusing on the meeting instead of taking notes helps me with client management.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about Avoma?**

I like how it organizes sections of the notes and provides me quick summaries at the top of each meeting.

**What do you dislike about Avoma?**

I am client-facing, and this tool feels like it was designed for an AE. I'm sure it would be great in sales calls. I would love for it to have meeting templates designed more for a Brand Strategist or Marketing Manager who is following up with clients on projects and planning on strategies.

**What problems is Avoma solving and how is that benefiting you?**

It is helping me keep track of deliverables and items that I need from clients as well as what I need to deliver to them. I also love that I can grab snippets of a meeting and send it off to a copywriter to provide context for them.

  ### 26. Great Experience with Avoma!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2024

**What do you like best about Avoma?**

I like the ease of use with Avoma. You don't have to think about multitasking, or recording information separately because Avoma does that for you. I find that by focusing my efforts 100% on the conversation, and letting Avoma capture & summarize the main touch points, that the use of the product allows me to establish a better personal connection with the party I'm speaking with.

**What do you dislike about Avoma?**

I don't really think there is a downside to using Avoma. For the purposes of my job (sales qualifying), it's great. I think it's implementation is helpful & relevant to some positions over others, but as a Sales tool--it's a great product.

**What problems is Avoma solving and how is that benefiting you?**

Avoma captures every speaking point. It helps me remember all touch points from my calls with prospects, and summarizes a list of to-do's once a call is complete. 
I have a tendancy to ramble on a bit in my calls, and I've gotten lost in my own sentences before--but having Avoma allows me to follow up on anything that was discussed and may have slipped my mind after the call.

  ### 27. Great Leadership Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kassie K. | Leadership, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2024

**What do you like best about Avoma?**

Being able to see my teams performance in one quick view and what we need to work on the most that week.

**What do you dislike about Avoma?**

It is a software so doesn't pick up certain things such as emotion obviously which is important when working with clients

**What problems is Avoma solving and how is that benefiting you?**

Being able to analyze many calls at once instead of having to sit and watch each employees call with each client

  ### 28. Great for Finance team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Avoma?**

As a finance department we really enjoy using Avoma. It allows us to listen to our reps demos/calls to help us better understand the positives and negatives of how our customers/potential customers view us. This gives us insight into how to forecast our business. Avoma tracks the sentiment of the call, which makes it easy to quickly find the areas to listen to if we are quickly looking for something. Avoma also summarizes the call into various categories to help me quickly understand how the call went and what was talked about if I don't have time to listen to the full call. The phone app is great as well. This makes it easy to listen/review a call when I'm on the go.

**What do you dislike about Avoma?**

I think this is more due to me not using the product as much as other people in the org, however, it feels at times the user interface while searching for specific  calls is a litter harder than it needs to be. Some improvements there could help.

**What problems is Avoma solving and how is that benefiting you?**

Most of our analysis is based on quantitative data we've collected through our CRM, ERP, BI tools. Being able to gain additional context to the business that is a little more qualitative (via Avoma recordings) greatly helps in our ability to accurately forecast certain variables of our business.

  ### 29. Great product for large sales team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Benaifer  B. | Sr. Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2024

**What do you like best about Avoma?**

Onboarding is very quick and simple. 
Tools on Avoma platform can be modified as per the need of the company.
Ai used by Avoma enables sales leaders to get lot of insights on team calls which they can use to conduct impactful coaching sessions on sales quality. 


Sarah has been very helpful. She constantly takes feedback on how Avoma can be better used by our business and is able to implement the changes sugested by our team.

**What do you dislike about Avoma?**

Ai used by Avoma can still be imporved to give better results.

**What problems is Avoma solving and how is that benefiting you?**

All calls are recorded- Hubspot, google and zoom meetings. This helps during sales training and improving call quality.

  ### 30. Leveraging Avoma for Mentoring Sessions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Louis P. | Industry Mentor, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2024

**What do you like best about Avoma?**

Note taking and the concise set of action points

**What do you dislike about Avoma?**

The notes sometimes have errors in translation

**What problems is Avoma solving and how is that benefiting you?**

Optimization of note taking during mentoring sessions

**Official Response from Avani Funde:**

> Love hearing how Avoma is helping with your mentoring sessions! 🙌 The automatic notes and action points are designed to keep things focused and efficient.

We appreciate the feedback on translation errors—we’re always improving accuracy! Thanks for trusting Avoma to optimize your workflow. Here if you ever need anything! 😊

  ### 31. The best customer success experience I've had

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrea T. | Sales Ops Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about Avoma?**

that it is AI integrated, my team is very excited about having to do less admin tasks. Also, the customer service is excellent!

**What do you dislike about Avoma?**

some times it is hard for us to get to the tool we are trying to use since there are so many options

**What problems is Avoma solving and how is that benefiting you?**

We needed more information about our calls, we wanted to have intel on what our clients were saying and now we feel more productive, our leadership team is more informed as well

  ### 32. Avoma is really a top tier product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex O. | Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Avoma?**

I like that Avoma is incredibly detailed and surpsingly intuitive with the conversation that is happening. Also, the HubSpot integration is fantastic.

**What do you dislike about Avoma?**

The downside of Avoma is that the template ability is a useful tool, but cumbersome to get up and running if you don't have any guidance.

**What problems is Avoma solving and how is that benefiting you?**

Avoma is helping the Customer Success team get key notes into what our customers are saying. For example, if the customer is expressing feedback of our product that is not good, Avoma automatically puts it in as a follow up item for that customer so that we can make sure we communicate internally to our team. We benefit greatly from the HubSpot integration since our sales team is mostly in there; it allows us to properly communicate cross sales.

  ### 33. Transformative AI Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2024

**What do you like best about Avoma?**

The platform can extract valuable performance analysis and strategic planning data by analyzing meeting dialogue. It seamlessly integrates with popular tools such as Zoom, MS Teams, and CRM systems, making it easy to incorporate into existing workflows. Users can also create and customize meeting templates that align with their needs, enhancing meeting efficiency and consistency.

**What do you dislike about Avoma?**

It's a good tool. I have not faced any issues so far.

**What problems is Avoma solving and how is that benefiting you?**

Avoma simplifies sharing meeting recordings, notes, and insights, streamlines tracking action items and enhances information processing for more efficient responses. Ultimately, it boosts productivity, improves communication, and ensures more effective meetings, saving time and driving better outcomes.

  ### 34. Avoma is Awesome!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael L. | Sales Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Avoma?**

I love how easy Avoma is to use. Avoma takes all the notes from all my important client meetings and allows me to focus more on speaking with the client and asking questions. I love that and also the ability to use those notes and recordings to send to the client and have one on one meetings with my manager for call coaching.

**What do you dislike about Avoma?**

The way I personally use it, i see no downfalls. It works very well for me!

**What problems is Avoma solving and how is that benefiting you?**

I no longer have to write down or take notes on my client meetings. Avoma does all that for me. I also send the recordings to my manager and share great meetings i've had along with areas that I could improve! It has strenghtened my abiity to sell more to my clients and get better in areas that I am weaker in.

  ### 35. Super helpful for transcribing meetings!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stacey S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Avoma?**

It's great to have a note taker in my meetings and I really like how it summarizes meetings for me after - pointing out any pain points and follow up items.

I also like being able to create team calendar links to share with clients.

**What do you dislike about Avoma?**

Often, the note taker seems a little delayed when entering meetings and often interupts me while I am talking to let guests know the meeting is being recorded.

**What problems is Avoma solving and how is that benefiting you?**

Avoma helps me make sure I don't miss any notes or follow up items following a meeting.  It is also super helpful to be able to share snippets of a meeting with my Product Team so they can hear feedback in the customers own words and nothing gets lost in translation.

  ### 36. Avoma is my favorite meeting spy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about Avoma?**

In today's world, effective communication is key. Avoma's meeting recording software exceeds expectations, revolutionizing how my teams collaborate and make decisions. With so many meetings and constant content switching, I can't tell you how many times Avoma has saved me when I can't remember an important notation from a client call. 

Avoma's recording feature captures every detail , eliminating the need for manual note-taking. 

The platform's user-friendly interface and robust security measures ensure a seamless experience.

**What do you dislike about Avoma?**

Absolutely nothing, so entirely happy with this software!

**What problems is Avoma solving and how is that benefiting you?**

I have tons of client calls every singly day and am required to note take during them, however there a tons of times I've been able to go back and re-listen to an important notation made that I didnt happen to jot down. The key takeaways are also amazing, if I'm running th emeeting and it's more difficult to take notes, I can look back at them in the recording page and they help for recaps!

  ### 37. Good tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rakesh D. | Business Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Avoma?**

It tags positive and negetive moments on the call and also captures action items which are pushed to the CRM directly. Loved using it.

**What do you dislike about Avoma?**

Some times the AI might not be very accurate as it depends on voice recognition.

**What problems is Avoma solving and how is that benefiting you?**

making notes and capturing action items. Main use is you can refresh your memory by watching the video before going on the next call.

  ### 38. Game changing for workflow efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Avoma?**

The AI-summarized meeting transcript with key takeaways and pain points is great starting point for keeping documentation and records of meetings. Sentiment classification is really nice to see, and I can get a quick temperature check on how the call went based on looking at the simple visualization. The ability to generate and share snippets of calls very easily with others helps get other teammates up to speed quickly. Auto-generated chapters are helpful for segmenting calls, and the product has a nice interface to use overall.

**What do you dislike about Avoma?**

If I had to pick something, it would be better educating the user on all the powerful capabilities Avoma offers. I feel like there's a lot of features that I just do not know about so I'm not harnessing the product's full potential.

**What problems is Avoma solving and how is that benefiting you?**

I'm a Product Manager and I conduct a lot of user interviews. It is difficult for me to take notes at the same time while I interview, and I conduct some in rapid succession so it is difficult to remember key points after some time. Additionally, I need to take user pain points and suggestions back to my designers and engineers. Having Avoma summarize the key takeaways and pain points for me already is a great way for me to record-keep for myself, but also get my teammates up to speed much faster. I can send them snippets and/or the AI summary, which is a very good starting point for getting everyone on the same page. It also allows members from customer-facing teams to come in and poke around in my interviews very quickly and get the information they need.

  ### 39. I was introduced to the Avoma software just recently and I LOVE IT!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Glyn H. | Senior Enterprise Customer Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about Avoma?**

Avoma is so easy to use!!  My company uses it on every call and it is a life saver.  Especially if you miss a call and need to listen to it quickly before your next meetin.  You can speed up the call so that you can listen quickly and see the viedo screen so that you can also see peoples expressions.

**What do you dislike about Avoma?**

I have no found any downsides of Avoma and would highly recommend it.

**What problems is Avoma solving and how is that benefiting you?**

Avoma allows me to focus during my calls with my clients and be present in the conversation vs trying to take notes in a diligent fashion

  ### 40. Great introduction to the product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about Avoma?**

In particular, I've been so impressed with the AI summary that is generated at the end of the call. It's been so helpful to have clear, actionable follow ups, taht feed straight into my CRM.

**What do you dislike about Avoma?**

I haven't come across a real downside as yet - I do wish you could get rid of the  'this call will be recorded' voice over, as I don't let Avoma in until I have my clients permission and it always interupts. But that's just my nitpicking.

**What problems is Avoma solving and how is that benefiting you?**

Avoma has made my calls so much easier. Gone are the days of furiously typing or writing away whilst my client is talking. Now I can truly listen, and know that I've got my trusty assistant taking some notes for me!

  ### 41. Makes my work a lot easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miora R. | Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Avoma?**

The AI generated summary from my recorded meetings is so great. Sums up everything that has been said pretty well. Even allows me to remember details I might have forgotten without having to go and rewatch the whole recording.

**What do you dislike about Avoma?**

For what I am doing, it fits my needs perfectly.

**What problems is Avoma solving and how is that benefiting you?**

Allows me to record my meetings and go back to them when I need important information.

  ### 42. Avoma - better than the rest

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jayson L. | Sales Development, Majors,  Owners, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Avoma?**

As someone who has experience with similar platform, Avoma has far superior functionality with AI summarization, talk time tracking, call playlist organization and more. If I ever end up at a company without Avoma, I know what my first order of business will be.

**What do you dislike about Avoma?**

Credits are annoying to deal with but that just end up being a cost thing

**What problems is Avoma solving and how is that benefiting you?**

Meeting summarization for email follow ups

  ### 43. Avoma saves SO much time!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kathryn S. | Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Avoma?**

I like that avoma has every feature I could possibly need when it comes to logging and tracking calls.

**What do you dislike about Avoma?**

I don't like that when I copy and paste the AI call notes, it has a ton of spaces and I have to reformat it almost everywhere that I try to paste. I know there is the option to route things directly into salesforce, but that is dependent on my admin and not me.

**What problems is Avoma solving and how is that benefiting you?**

I save SO much time by not having to individuually document every single meeting I host with a client.

  ### 44. Good tool to record meetings with notes

**Rating:** 3.5/5.0 stars

**Reviewed by:** Piyusha S. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about Avoma?**

1. Useful for creating notes with the help of a transcript
2. Ability to add comments
3. Tool tracks topics, keywords, sentiments and questions
4. Organized dashboard

**What do you dislike about Avoma?**

Notes are not accurate, the tool doesn't track accurate numbers and topics

**What problems is Avoma solving and how is that benefiting you?**

1. It is easier to track notes with the help of transcripts provided by Avoma
2. Organized dashboard make it easier to track meetings

  ### 45. Great product, fantastic support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2024

**What do you like best about Avoma?**

Avoma is a viable competitor to Gong, with strong functionality and ease of use. The service and support has been fantastic - thanks to Jay Shah! I had an issue connecting to my calendar, and the engineering team was able to get it resolved within a day or so.

**What do you dislike about Avoma?**

Avoma is not quite as good as Gong for sales pipeline management, but I've been assured these features are in the works.

**What problems is Avoma solving and how is that benefiting you?**

Recording's for coaching and ongoing reference.

  ### 46. Avoma - Great integration & AI transcription

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2024

**What do you like best about Avoma?**

The AI transcriptions are sufficiently accurate - where they fall short the team is on-hand to manually 'teach' their model specific words/phrases that are used in your sales process to improve accuracy down the line.

Integration - the tool integrates seamlessly with other sales tools like Hubspot meaning our team has a one-stop tool for call transcripts as well as actions and deal metrics.

Dashboards - the dashboards are best in class meaning Avoma is much more than just a transciption tool.

**What do you dislike about Avoma?**

Uptake - it is not an obvious tool for many of the team to pick up on. It requires hand holding and some learning sessions (of which Avoma can support).

**What problems is Avoma solving and how is that benefiting you?**

Transcribing meetings for transparency and shared learning - great for new joiners to quickly get up to speed with sales processes and how our calls unfold. 

Sales intelligence - the ability to quickly ask Avoma how best to move deals forward  (where opps lie, suggested steps, any ideas of pain points etc.) can be a good learning tool for junior members of the team.

  ### 47. Avoma makes my life so much easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lila S. | Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about Avoma?**

Avoma makes my sales calls so much easier by summarizing the demos I have and giving me to do's from the meeting. Sarah has made the implementation of Avoma in our day to day so easy by offering support when needed.

**What do you dislike about Avoma?**

The homepage isn't my favourite (searching for the particular meetings I had). I would love it if it could group the meetings so I can access clinet calls off the jump instead of searching for them.

**What problems is Avoma solving and how is that benefiting you?**

Remembering all the important points said in a client meeting, and summarizing the to-do's

  ### 48. Scheduling is a breeze and the transcripts are very handy.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Erin L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about Avoma?**

Avoma will automatically sync with my calendar and most of the time I don't have to do anything extra for Avoma to show up, record my meetings and take notes.  If I setup an impromptu meeting it only takes a few minutes to invite Avoma to join.  It is really handy to search the transcripts to find exactly where we discussed a certain topic.

**What do you dislike about Avoma?**

The meeting summaries and action items usually aren't accurate.

**What problems is Avoma solving and how is that benefiting you?**

I don't have to take detailed notes during a meeting.  I have just jot down the highlights and then review the transcripts if I need more particulars.

  ### 49. Lifesaver for video calls

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Avoma?**

I like how Avoma makes it easy for me to send a link to team members so they can get caught up on meetings if they need context for an opportunity. I also like the transcript portion, even though it's not the most accurate, it does a pretty good job.

**What do you dislike about Avoma?**

I wish there was more granularity in terms of the speed that i can replay a video. I'm personally a 1.3x speed. and there's no option for that.

**What problems is Avoma solving and how is that benefiting you?**

Recorded video conferencing for replay and meetings insights. Quicker understanding of what a meeting was and next step action items.

  ### 50. Transformation of sales process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shara G. | Senior Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about Avoma?**

Avoma has  transformed our sales process, offering an intuitive interface and powerful AI-driven insights. It's streamlined ourworkflow, improved collaboration, and helped us drive better results. It's user-friendly interface and excellent customer support have all exceeded my expectations.
Highly recommended for any sales team.

**What do you dislike about Avoma?**

I am thoroughly impressed with Avoma, and have yet to encounter any aspects that I dislike.

**What problems is Avoma solving and how is that benefiting you?**

Avoma effectively solves the challenge of retaining meeting outcomes and key details. With its note maker and transcription features, it ensures every detail discussed during meetings is accurately recorded and easily accessible.


## Avoma Discussions
  - [How do I learn to better navigate the website?](https://www.g2.com/discussions/42928-how-do-i-learn-to-better-navigate-the-website) - 1 comment, 1 upvote

- [View Avoma pricing details and edition comparison](https://www.g2.com/products/avoma/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-03+01%3A57%3A47+-0500&secure%5Bsession_id%5D=1c3e1c97-0a1b-4158-9cc1-8d4c3e4dbbd8&secure%5Btoken%5D=3f41fda1565eb00adde727e465dcf7c536761f4d5e1b5a172995c581c7d1bb12&format=llm_user)
## Avoma Integrations
  - [Aircall](https://www.g2.com/products/aircall/reviews)
  - [BlueJeans Meetings](https://www.g2.com/products/bluejeans-meetings/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews)
  - [Highfive](https://www.g2.com/products/highfive/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [Kixie PowerCall &amp; SMS](https://www.g2.com/products/kixie-powercall-sms/reviews)
  - [Koncert](https://www.g2.com/products/koncert/reviews)
  - [Lifesize](https://www.g2.com/products/lifesize/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Outreach](https://www.g2.com/products/outreach/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews)
  - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews)
  - [Salesloft](https://www.g2.com/products/salesloft/reviews)
  - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
  - [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews)
  - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Avoma Features
**Lead Facilitation**
- Customer-facing Chatbot
- Lead Qualification
- Lead Follow-up
- Meeting Scheduling 

**Call Analytics**
- Call Recording
- Machine Learning
- Call Analysis

**Revenue Sourcing and Forecasting**
- Revenue History
- Pipeline Management
- Dashboard Analytics
- Multi-Device Data Visualization
- Data Segmentation
- Predictive Forecasting
- Revenue Operations Cadence

**Integrations**
- MS Teams Integration
- Email Integration
- Zoom Integration
- Google Meet Integration
- Salesforce Integration

**Meeting Prep - AI Meeting Assistants**
- Agenda Management
- Virtual Meeting Hosting
- Automated Scheduling

**Agentic AI - Sales Performance Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Sales Coaching**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Action Item Detection - AI Note-taking Software**
- Action Item extraction
- Summary Generation

**Training**
- Knowledge Base
- Coaching Materials
- Playbook Creation
- Video Record

**Pre-Meeting Tools**
- Templates
- Scheduling
- Agenda

**Incentives**
- Badges
- Triggers
- Commission Calculator
- Leaderboards

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs

**Artificial Intelligence - Conversation Intelligence**
- Customer Scoring
- Speech-to-Text
- Sentiment Analysis

**Routing**
- Match and Route
- Multi-Objects
- Territories
- Working Hours

**CRM Data Enrichment**
- Calendar Sync
- Email Activity Capture
- Conversation Intelligence
- Marketing Leads
- Contact Capture

**Branding & Customizatio**
- Custom Booking Page
- Personalized Links
- Personalized Web Embed

**Meeting Automation - AI Meeting Assistants**
- Automated Note-Taking
- Voice Recognition
- Action Item Tracking

**Automatic Transcription - AI Note-taking Software**
- Speech-to-text Transcription

**Feedback**
- Review
- Scorecard
- Coaching Card
- Leaderboard
- Real-Time Updates
- Notifications
- Competition

**Meeting Tools**
- Minutes
- Notes

**Personalization**
- Profiles
- Custom Reports
- Dashboards
- Goal Setting

**Performance Analysis**
- Coaching 
- Peformance Tracking

**Platform Operations**
- Service level Agreements
- Audit Logs
- Duplicate Match
- Capping
- Analytics
- Integrations
- Alerts & Notifications
- AI Lead Matching & Routing

**Account Management**
- Rep Performance
- Account Engagement

**Automatic Rules & Configurations**
- Set Working Hours
- Automatic Updates
- Buffer Times

**Generative AI**
- AI Text Summarization

**Meeting Insights - AI Meeting Assistants**
- Sentiment Analysis
- Personalization
- Smart Summaries

**Collaboration & Sharing - AI Note-taking Software**
- Team-based Access

**Post-Meeting Tools**
- Task Delegation
- Participant Email
- Meeting Analytics

**Administrative**
- Integration
- Employee Structure
- Behavior Monitoring

**Sales Analysis**
- Sales Forecasting 

**Generative AI**
- AI Text Summarization

**Accessibility - AI Meeting Assistants**
- Language Translation
- Real-Time Transcription
- Accessibility Guidelines Compliance

**Agentic AI - Revenue Operations & Intelligence (RO&I)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Conversation Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Business Scheduling**
- Autonomous Task Execution
- Multi-step Planning

**Language & Accent Support - AI Note-taking Software**
- Multi-Language and Accent Support

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Meeting Management**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Agentic AI - AI Meeting Assistants**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Decision Making

**Multi-Platform Integration - AI Note-taking Software**
- Integrations

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Privacy & Security Controls - AI Note-taking Software**
- Access Control

**Meeting Capture & Retention - AI Meeting Assistants**
- Bot Presence
- Meeting Moments Management
- Audio or Video Recording

**Searchable Note Archives - AI Note-taking Software**
- Semantic Search

**Speaker Identification - AI Note-taking Software**
- Speaker Recognition

## Top Avoma Alternatives
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