AR

Andy R.

Small-Business (50 or fewer emp.)

12/6/2018

"Game Changer"

5/5

What do you like best about Avochato?

So easy to use - they made a great product. I taught myself how to use it in an hour and my team was off to the races even faster. It’s helped us close more business - well worth the cost. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

Haven’t had any problems either Avochato yet - customer support has answered all our questions right away Review collected by and hosted on G2.com.

What problems is Avochato solving and how is that benefiting you?

This has changed the way we communicate with our customers across sales and customer support. We used to leave voicemails and never hear from customers again - now we use Avochato and we are reaching customers 5x more than previously and closing deals in weeks instead of months. Customer support can handle more inquiries - Avo is a game changer Review collected by and hosted on G2.com.

UF

Verified User in Farming

Mid-Market (51-1000 emp.)

3/19/2019

"Avochato looks to be very straight forward to use, after trying it, it is easy to use"

4/5

What do you like best about Avochato?

having one number customers can contact to reach the branch with any questions, and having a list of people in one place as contacts and easily able to add to the list as needed Review collected by and hosted on G2.com.

What do you dislike about Avochato?

at first glance, it seemed like there was a lot to know and would be difficult to navigate the site. Review collected by and hosted on G2.com.

Recommendations to others considering Avochato:

this is a great platform for customers to contact a company using one number, and a company to give customers the ability to get in touch with someone quickly and efficiently. Review collected by and hosted on G2.com.

What problems is Avochato solving and how is that benefiting you?

New and existing customers now have a way of getting in contact with anyone from our branch easily. Review collected by and hosted on G2.com.

RF

Ryan F.

Manager-In-Training

Retail

Small-Business (50 or fewer emp.)

11/21/2018

"Simply Amazing for companies or personal use!"

5/5

What do you like best about Avochato?

I love how easy it is to use. It is very user friendly and the most effective app I've seen. Others don't come close. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

If I had to change one thing about his app, it would be the video uploading.... it is probably in the works and once this feature is added, this app will be unstoppable. Review collected by and hosted on G2.com.

Recommendations to others considering Avochato:

Avochato is the all-in-one text message, customer reach out tool! Very simple to use and I promise you will get the biggest outcome with this product. Review collected by and hosted on G2.com.

What problems is Avochato solving and how is that benefiting you?

In today's society, every customer has a phone attached to there hip. This chatting system allows you to contact these customers quickly and efficiently. Not everyone checks their emails everyday, but with a quick text, the customer can be reached/notified. Review collected by and hosted on G2.com.

MP

Mark P.

Legal Assistant

Small-Business (50 or fewer emp.)

11/20/2018

"Efficient in what I need done, provides the service you pay for"

5/5

What do you like best about Avochato?

I love the way you can broadcast a message at a certain time and also filter your messages to sort whatever need you may need. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

Old fashioned format style, make things a little more minimalist looking. I also do not like how the website will sometimes be a little slower, so maybe making the website function faster. I was also somewhat confused when first using it, I would have liked to have some of the tools to be fully explained so I could make use of all the features available. Review collected by and hosted on G2.com.

TB

Taylor B.

Project Manager

Mid-Market (51-1000 emp.)

11/16/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Average Avochato"

2/5

What do you like best about Avochato?

Avochato works well for our company because all of the conversations are synced with Salesforce and allow everyone to see conversations. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

I do not like that you can't send pictures via the app. You also cannot put someone on speaker phone when you call from the app. Sometimes it takes a long time to receive voicemails. I know that I have one waiting, but it won't let me listen to it. Review collected by and hosted on G2.com.

HB

Hugo B.

Small-Business (50 or fewer emp.)

9/12/2018

"The best SMS marketing app I've tried."

5/5

What do you like best about Avochato?

The app is very user-friendly and well-thought for people who wants to manage one OR multiple account. You can access it on your phone or on your browser, save templates, schedule text messages, triggers automated response with keyword.. It has everything you need to DOUBLE your SMS marketing power. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

The ONLY thing I've told to the team would be to include the ability to create automated campaigns directly into the app instead of using Zapier to do it. But you can still do it with the amazing Zapier integrations, and they are already working on it so like I said.. they are awesome! Review collected by and hosted on G2.com.

Recommendations to others considering Avochato:

If you need an app to benefit from the power of SMS marketing, you've find the right one. Seriously, it does everything you need and the pricing is really fair for what you'll get ouf of it. Review collected by and hosted on G2.com.

What problems is Avochato solving and how is that benefiting you?

I'm able to automate the process of follow-up and lead nurturing for my clients, which save them A LOT of time. Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

9/17/2019

"Excellent and simple to use"

5/5

What do you like best about Avochato?

It's much easier to get my clients to respond to a text vs. an email Review collected by and hosted on G2.com.

What do you dislike about Avochato?

not enough features and capabilities but i have heard that more are coming Review collected by and hosted on G2.com.

AE

Andrew E.

District Manager

Consumer Goods

Mid-Market (51-1000 emp.)

3/22/2019

"Nothing short of stellar"

5/5

What do you like best about Avochato?

The platform is great. The support team is even better. Avochato provides a turnkey solution for mass marketing and customer management. I think their product could be used in a variety of different businesses but it certainly helped us with the launch of ours. We couldn’t have done it without Avochato! Review collected by and hosted on G2.com.

What do you dislike about Avochato?

There are some funky rules when it comes to data and texting from service providers and phones. I really appreciate how much the company has invested in having solutions for these problems when they arise. Review collected by and hosted on G2.com.

SN

Sarah N.

Customer Service Manager

Small-Business (50 or fewer emp.)

11/16/2018

"Business Texting Made Simple"

4/5

What do you like best about Avochato?

Avochato's texting platform is easy to use and reasonably priced compared to the others that I have researched. The platform is also easier to navigate than others. It was comfortable to use. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

We are looking for a texting platform that allows us to send native video, rather than links to videos. Unfortunately, this platform is not able to do so. Review collected by and hosted on G2.com.

Recommendations to others considering Avochato:

I have experimented with three B2B texting platforms so far - ZipWhip, Avochato, and SalesMsg. Of the three, I feel that Avochato was able to meet the majority of my needs and preferences and even offered some of the benefits that I thought were exclusive to ZipWhip. Review collected by and hosted on G2.com.

What problems is Avochato solving and how is that benefiting you?

Avochato allows us to send and receive text messages to our clients. Texting clients helps humanize and personalize our service and it also makes communication easy. In our industry, a lot of people tend to think we're fake or out-sourced. So being able to send personalized communications and media helps build trust. Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

11/16/2018

"Customer Service & Features"

4.5/5

What do you like best about Avochato?

The ability for an entire team to work within one medium to engage and interact with their customers / clients / audience. Not to mention also being able to assign & claim certain messages so the team doesn't mix up conversations. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

Wish vanity shortcodes (or just shortcodes in general) could have a faster turn-around! Review collected by and hosted on G2.com.

Recommendations to others considering Avochato:

Give it a shot. If you have the need for your team to be able to text or call your customers / clients / audience all from one medium, this software does a great job at making all that happen. But, now for what you really want to know –Am I reviewing Avochato because I'm being offered an Amazon gift card? Of course, I am! But does that make my review disingenuous? No, because I honestly like Avochato, how useful it is for teams, & plus, their customer service is awesome. (Faster than Amazon support, faster than Google support, and faster than Facebook support... So, yeah –Fast responses & fast fixes are highly appreciated in the marketing industry. Review collected by and hosted on G2.com.

What problems is Avochato solving and how is that benefiting you?

Solving the issue of it not being physically possible to share one company phone where the team can manage and respond to messages like you could a ticket queue. Benefits definitely come with the customer service team. Review collected by and hosted on G2.com.