There are 3 features that I like best. First is that it can be synced through Zapier to automatically upload contacts. Second, is that I can assign other team members to specific conversations. Third, is the ability to schedule messages. This makes it so I can get work done late without bugging clients. Review collected by and hosted on G2.com.

There are two features that I dislike. First, is that the tags sections are super finicky when doing mass uploads and it often requires you to go in and fix it. Second, you have to use the companies voicemail system in order for the system not to hang up on people when you do not answer. It will not send the person to your personal email. Review collected by and hosted on G2.com.

After using several sources we found avochato experience to be second to none. The software is easy to use, the customer service is amazing and Ryan is a huge help - highly recommend. Review collected by and hosted on G2.com.

When we started we had to send more messages than normal, it failed at first however Ryan and his team went in and made changes to accommodate and had us live in just a few days. Review collected by and hosted on G2.com.

I like that it is very easy to use and it has alot of features on it that make it very useful in the workplace Review collected by and hosted on G2.com.

I dislike the fact that you cannot put the contacts into separate groups and that you have to physically go and click close to close the chat it does not automatically close on its own. Review collected by and hosted on G2.com.

I like that the interface is easy to use and easy to filter the results I want to see. Review collected by and hosted on G2.com.

I dislike that I can not get rid of the last conversation that occurred on the right side of my screen if it is not in a closed status. Review collected by and hosted on G2.com.

Really liked the convenient user format. Would recommend it Review collected by and hosted on G2.com.

Nothing in particular. We used it and were happy Review collected by and hosted on G2.com.

I love how easy it is to communicate with people in the app! It is also very easy to communicate with people on the website. Makes communication very easy when you’re trying to communicate with a lot of people. Review collected by and hosted on G2.com.

Nothing it’s honestly great. Nothing really to change. The only thing That would be good for changing is having a way to copy and paste more efficiently. Review collected by and hosted on G2.com.

We were looking at different SMS services to help with recruiting and contacting job candidates. Niche services charge a premium for being candidate-friendly, but honestly Avochato gets everything done at a fraction of the price. Review collected by and hosted on G2.com.

One thing we don't like is their web widget which isn't very helpful. It isn't very noticeable on the page; all you see is a picture of an Avochato which doesn't tell anyone that is actually a chat icon. Would be cool if Avochato did more than SMS and could integrate web chat and FB Messenger Review collected by and hosted on G2.com.

The interface is easy to use. It is easy to set up and train employees on its use. Review collected by and hosted on G2.com.

There could be more sort options, such as sorting by date. It is obvious that Avochato is working on the analytics/reporting, but it's not all working yet. There needs to be more ability to let team members do some things (such as adding canned responses themselves) without going through the admin. Right now, the only way to give them the ability to do this is by giving them access to everything, which would allow them to change company information and settings. Review collected by and hosted on G2.com.

Avochato's functionally is probably the most user friendly text messaging platform on the market. While they offer very robust features, their team really takes the time to ensure proper training, guidance, and set up is impletened as to not effect any business operations. Everything can be customized to the users preferences and there is not one down side to their application. Review collected by and hosted on G2.com.

There is nothing to dislike! If I had to pick something, it would be we did not partner with Avochato sooner. Review collected by and hosted on G2.com.

Able to schedule bulk broadcasts. Does not require opt-in of contacts to send to. Review collected by and hosted on G2.com.

Nothing. So far all features have worked as expected. Review collected by and hosted on G2.com.