# Best Process Mining Tools ## How Many Process Mining Tools Products Does G2 Track? **Total Products under this Category:** 94 ### Category Stats (Aug 2026) - **Average Rating:** 4.35/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Bizagi (+0.09%) - Among all products in this category, Bizagi recorded the largest rating increase compared to last month _Last updated: August 05, 2026_ ## How Does G2 Rank Process Mining Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 17,500+ Authentic Reviews - 94+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Process Mining Tools ![G2 Grid® for Process Mining Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/process-mining-tools/grids.png?focus%5B%5D=122375&focus%5B%5D=38118&focus%5B%5D=6218&focus%5B%5D=48345&focus%5B%5D=20785&focus%5B%5D=1507&focus%5B%5D=53828&focus%5B%5D=1298411) Highlighted products: Microsoft Power Automate, Celonis, UiPath Agentic Automation, IBM Process Mining, Bizagi, Appian, Automation Anywhere Agentic Process Automation, and UiPath Task Mining. Underlying data: [Grid® JSON](https://www.g2.com/categories/process-mining-tools/grids.json?focus%5B%5D=microsoft-power-automate&focus%5B%5D=celonis&focus%5B%5D=uipath-agentic-automation&focus%5B%5D=ibm-process-mining&focus%5B%5D=bizagi&focus%5B%5D=appian&focus%5B%5D=automation-anywhere-agentic-process-automation&focus%5B%5D=uipath-task-mining) **Sponsored** ### ExpiryEdge Never miss a renewal, compliance deadline, or critical expiry. ExpiryEdge is a powerful, easy-to-use platform for tracking expiries, managing documents, and automating the workflows behind time-sensitive business processes. Track expiring contracts, licenses, certifications, compliance documents, assets, and other critical records in one place. Go beyond simply storing expiry dates. Assign ownership, automate reminders, set escalation rules, and collect the documents, information, and signatures needed to complete each renewal or compliance process. ExpiryEdge helps teams replace spreadsheets, calendar reminders, email follow-ups, and fragmented tools with one structured system that actively moves work forward. With built-in SOPs and recurring workflows, teams can define exactly what needs to happen when something expires. Create step-by-step procedures, assign responsibilities, request and collect documents, attach files, and repeat proven processes for renewals, audits, approvals, inspections, and operational handovers. Designed to be simple enough to get started quickly and powerful enough to manage complex expiry-driven processes, ExpiryEdge gives IT, operations, procurement, compliance, laboratories, and other teams a practical way to stay ahead of critical deadlines. Track every expiry. Collect what you need. Automate the follow-up. Standardize the process. Keep the proof. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1254&secure%5Bchosen_at%5D=2026-08-15T12%3A55%3A09Z&secure%5Bdisplayable_resource_id%5D=163&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=163&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1699816&secure%5Bresource_id%5D=1254&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fprocess-mining-tools&secure%5Btoken%5D=b7dc60a952f9b22bb7b88b88addde37919ff6414d95a3ac58fb7bb6cff1492b1&secure%5Burl%5D=https%3A%2F%2Fexpiryedge.com&secure%5Burl_type%5D=company_website) ### [Microsoft Power Automate](https://www.g2.com/it/products/microsoft-power-automate/reviews) Ottimizza i processi aziendali in tutta la tua organizzazione con una piattaforma di automazione completa e orientata al cloud, alimentata da low-code e AI. Modernizza e integra le operazioni su larga scala, mantieni visibilità e controllo con una governance di livello enterprise, monitora e proteggi i tuoi dati, e migliora continuamente con approfondimenti sui processi. **Average Rating:** 4.4/5.0 **Total Reviews:** 1,043 #### How Do G2 Users Rate Microsoft Power Automate? - **Facilità d'uso:** 8.3/10 (Category avg: 8.8/10) - **Gestione dell'Esecuzione:** 8.4/10 (Category avg: 8.6/10) - **Processo Biblioteca:** 8.4/10 (Category avg: 8.6/10) - **Sviluppo di Applicazioni:** 8.5/10 (Category avg: 8.4/10) #### Who Is the Company Behind Microsoft Power Automate? - **Venditore:** [Microsoft](https://www.g2.com/it/sellers/microsoft) - **Sito web dell'azienda:** www.microsoft.com - **Anno di Fondazione:** 1975 - **Sede centrale:** Redmond, Washington - **Twitter:** @microsoft 13,091,739 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website) 231,632 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, RPA Developer - **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer - **Company Size:** 34% Medium, 32% Large #### What Do G2 Reviewers Say About Microsoft Power Automate? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano la **natura user-friendly** di Microsoft Power Automate, che consente un'automazione facile senza competenze di programmazione. - Gli utenti apprezzano l' **automazione che fa risparmiare tempo** di Microsoft Power Automate, migliorando la produttività e riducendo significativamente le attività manuali. - Gli utenti apprezzano le **facili integrazioni** di Power Automate, migliorando la produttività con una connettività senza interruzioni ad altre app Microsoft. - Gli utenti apprezzano le **integrazioni senza soluzione di continuità** con gli strumenti Microsoft, migliorando significativamente la produttività e risparmiando tempo prezioso. - Gli utenti trovano Microsoft Power Automate un **strumento potente per l'automazione dei processi** , migliorando significativamente l'efficienza e l'organizzazione. ##### Cons - Gli utenti trovano **Microsoft Power Automate complesso** , con difficoltà nel debug e una curva di apprendimento ripida per le funzionalità avanzate. - Gli utenti trovano **le prestazioni lente** frustranti, influenzando l'esperienza utente e complicando la gestione del flusso di lavoro in Power Automate. - Gli utenti trovano Microsoft Power Automate **costoso** e citano sfide con i limiti di dati e le risorse di apprendimento. - Gli utenti sperimentano **bug del software** che causano ritardi e una mancanza di notifiche tempestive per i flussi falliti, portando a inconvenienti. - Gli utenti esprimono frustrazione per i **vari bug e la rigidità** in Microsoft Power Automate, influenzando il flusso di lavoro e l'esperienza. #### What Are Recent G2 Reviews of Microsoft Power Automate? **["Automazione efficiente e facile da implementare"](https://www.g2.com/it/survey_responses/microsoft-power-automate-review-11356351)** **Rating:** 5.0/5.0 stars _— William Adrian C._ [Read full review](https://www.g2.com/it/survey_responses/microsoft-power-automate-review-11356351) **["Automazione semplice e leggera che si adatta perfettamente all'ecosistema Microsoft"](https://www.g2.com/it/survey_responses/microsoft-power-automate-review-13194172)** **Rating:** 4.5/5.0 stars _— Sree K._ [Read full review](https://www.g2.com/it/survey_responses/microsoft-power-automate-review-13194172) #### What Are G2 Users Discussing About Microsoft Power Automate? - [A cosa serve Microsoft Power Automate?](https://www.g2.com/it/discussions/what-is-microsoft-power-automate-used-for) - 3 comments - [Come installo Microsoft Power Automate?](https://www.g2.com/it/discussions/how-do-i-install-microsoft-power-automate) - 2 comments - [What are the features of RPA?](https://www.g2.com/it/discussions/winautomation-by-softomotive-what-are-the-features-of-rpa) - [How does process mining work?](https://www.g2.com/it/discussions/minit-how-does-process-mining-work-40782154-031f-4d7d-8727-edb11742979c) - [How does process mining work?](https://www.g2.com/it/discussions/minit-how-does-process-mining-work) ### [Celonis](https://www.g2.com/it/products/celonis/reviews) Celonis fa funzionare i processi — per le persone, le aziende e il pianeta. Alimentata dal process mining e dall'IA, la Celonis Process Intelligence Platform integra dati di processo e contesto aziendale per creare un gemello digitale vivente delle operazioni aziendali. Consentiamo a migliaia di aziende in tutto il mondo di comprendere come funziona realmente il loro business e, insieme ai loro partner, costruire soluzioni intelligenti che trasformano e migliorano continuamente il modo in cui operano — sbloccando miliardi di valore. Celonis ha sede a Monaco di Baviera, Germania, e a New York City, USA, con più di 20 uffici in tutto il mondo. © 2026 Celonis SE. Tutti i diritti riservati. Celonis e il logo "droplet" di Celonis sono marchi o marchi registrati di Celonis SE in Germania e in altre giurisdizioni. Tutti gli altri nomi di prodotti e aziende sono marchi o marchi registrati dei rispettivi proprietari. **Average Rating:** 4.5/5.0 **Total Reviews:** 286 #### How Do G2 Users Rate Celonis? - **Facilità d'uso:** 8.7/10 (Category avg: 8.8/10) - **Gestione dell'Esecuzione:** 8.5/10 (Category avg: 8.6/10) - **Processo Biblioteca:** 8.2/10 (Category avg: 8.6/10) - **Sviluppo di Applicazioni:** 8.2/10 (Category avg: 8.4/10) #### Who Is the Company Behind Celonis? - **Venditore:** [Celonis](https://www.g2.com/it/sellers/celonis) - **Sito web dell'azienda:** www.celonis.com - **Anno di Fondazione:** 2011 - **Sede centrale:** New York - **Twitter:** @Celonis 17,449 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4fd14e2b633dd729f89f1c7d95169f69fc4176ae53694c26ead06b08b3708042&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3118913%2F&secure%5Burl_type%5D=linkedin_company_website) 3,848 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Senior Consultant, Analyst - **Top Industries:** Tecnologia dell'informazione e servizi, Petrolio ed energia - **Company Size:** 63% Large, 20% Small #### What Do G2 Reviewers Say About Celonis? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano l' **interfaccia intuitiva** di Celonis, che rende i dati complessi facilmente accessibili a tutti i membri del team. - Gli utenti apprezzano **l'efficienza delle intuizioni in tempo reale** di Celonis, facilitando l'identificazione rapida dei miglioramenti dei processi. - Gli utenti apprezzano la **visibilità eccezionale** che Celonis offre nei processi aziendali, consentendo una rapida identificazione delle inefficienze e dei miglioramenti. - Gli utenti apprezzano l'interfaccia **user-friendly** di Celonis, godendo di una navigazione fluida e di potenti intuizioni per il processo decisionale. - Gli utenti apprezzano l' **ambiente intuitivo** di Celonis, rendendolo accessibile a tutti pur offrendo potenti funzionalità di analisi. ##### Cons - Gli utenti trovano la **curva di apprendimento ripida** , richiedendo un notevole sforzo di formazione e tecnico per un uso efficace di Celonis. - Gli utenti trovano la **complessità della configurazione iniziale e della navigazione** in Celonis opprimente per i principianti. - Gli utenti esprimono preoccupazioni riguardo a **funzionalità mancanti** , poiché le nuove capacità spesso richiedono licenze aggiuntive e il supporto è lento. - Gli utenti notano **funzionalità limitate** in Celonis, in particolare nella barra dei filtri e nelle funzionalità di Copilot, ostacolando l'usabilità. - Gli utenti sperimentano **prestazioni lente** con occasionali ritardi di elaborazione e piccoli bug che influenzano l'efficienza complessiva. #### What Are Recent G2 Reviews of Celonis? **["Uno strumento full stack per l'analisi aziendale e l'automazione dei processi, ora completamente dedicato all'IA agentica."](https://www.g2.com/it/survey_responses/celonis-review-8844759)** **Rating:** 4.0/5.0 stars _— Lokesh Reddy S._ [Read full review](https://www.g2.com/it/survey_responses/celonis-review-8844759) **["Ottimizzazione dei processi con Celonis: Strumenti intuitivi, ma miglioramento dell'interfaccia utente necessario"](https://www.g2.com/it/survey_responses/celonis-review-13207523)** **Rating:** 5.0/5.0 stars _— Jan F._ [Read full review](https://www.g2.com/it/survey_responses/celonis-review-13207523) #### What Are G2 Users Discussing About Celonis? - [A cosa serve Celonis?](https://www.g2.com/it/discussions/what-is-celonis-used-for) - 1 comment - [Quanto costa Celonis?](https://www.g2.com/it/discussions/how-much-does-celonis-cost) - 1 comment - [Che cos'è SAP Celonis?](https://www.g2.com/it/discussions/what-is-sap-celonis) - 2 comments - [What does Celonis do?](https://www.g2.com/it/discussions/what-does-celonis-do) - [Che cos'è il software Celonis?](https://www.g2.com/it/discussions/what-is-celonis-software) - 1 comment ### [UiPath Agentic Automation](https://www.g2.com/it/products/uipath-agentic-automation/reviews) UiPath (NYSE: PATH) è un leader globale nell'automazione agentica, che consente alle imprese di sfruttare appieno il potenziale degli agenti AI per eseguire e ottimizzare autonomamente processi aziendali complessi. La piattaforma UiPath™ combina in modo unico l'agenzia controllata, la flessibilità degli sviluppatori e l'integrazione senza soluzione di continuità per aiutare le organizzazioni a scalare l'automazione agentica in modo sicuro e fiducioso. Impegnata nella sicurezza, nella governance e nell'interoperabilità, UiPath supporta le imprese mentre si trasformano in un futuro in cui l'automazione realizza tutto il potenziale dell'AI per trasformare le industrie. Per ulteriori informazioni, visita www.uipath.com. Il testing agentico è un approccio all'assicurazione della qualità del software basato sull'AI che sfrutta agenti autonomi per generare, eseguire ed evolvere test durante l'intero ciclo di vita del testing. Collaborando agenti intelligenti con tester umani, il testing agentico aumenta drasticamente la copertura dei test, accelera i cicli di rilascio, migliora la resilienza del sistema e consente test continui su scala aziendale. Consente ai team di passare da test manuali e reattivi a un'ingegneria della qualità proattiva e scalabile, promuovendo un'innovazione più rapida con maggiore fiducia. **Average Rating:** 4.6/5.0 **Total Reviews:** 6,136 #### How Do G2 Users Rate UiPath Agentic Automation? - **Facilità d'uso:** 9.1/10 (Category avg: 8.8/10) - **Gestione dell'Esecuzione:** 9.4/10 (Category avg: 8.6/10) - **Processo Biblioteca:** 9.4/10 (Category avg: 8.6/10) - **Sviluppo di Applicazioni:** 9.6/10 (Category avg: 8.4/10) #### Who Is the Company Behind UiPath Agentic Automation? - **Venditore:** [UiPath](https://www.g2.com/it/sellers/uipath) - **Sito web dell'azienda:** www.uipath.com - **Anno di Fondazione:** 2005 - **Sede centrale:** New York - **Twitter:** @UiPath 108,104 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=17615f854c74fc9182c09444e77a06bb258d3895834425dd5c43ea727a867603&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1523656%2F&secure%5Burl_type%5D=linkedin_company_website) 5,134 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** RPA Developer, Software Engineer - **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer - **Company Size:** 51% Large, 29% Medium #### What Do G2 Reviewers Say About UiPath Agentic Automation? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti elogiano UiPath Agentic Automation per la sua **avanzata integrazione AI** , rendendo l'automazione di compiti complessi fluida ed efficiente. - Gli utenti evidenziano la **facilità d'uso** di UiPath Agentic Automation, facilitando un'integrazione e un flusso di lavoro più fluidi per gli sviluppatori. - Gli utenti apprezzano l' **automazione adattiva e senza soluzione di continuità** di UiPath Agentic Automation, gestendo efficacemente compiti complessi con l'integrazione dell'IA. - Gli utenti elogiano la **facilità di automazione** di UiPath Agentic Automation, evidenziando le sue avanzate capacità di intelligenza artificiale e orchestrazione. - Gli utenti apprezzano l' **efficienza** dell'Automazione Agentica di UiPath, riducendo significativamente il tempo e lo sforzo nei processi aziendali. ##### Cons - Gli utenti trovano l'Automazione Agentica di UiPath **costosa** , specialmente in confronto ad altri strumenti RPA, influenzando l'accessibilità. - Gli utenti trovano la **curva di apprendimento ripida** , con sfide nella formazione degli agenti e nella conoscenza della programmazione per gli utenti non tecnici. - Gli utenti trovano la **complessità** dell'Automazione Agente di UiPath opprimente, in particolare quando gestiscono funzionalità avanzate e processi di configurazione. - Gli utenti ritengono che il **prezzo sia troppo alto** per UiPath Agentic Automation, suggerendo aggiustamenti per una migliore accessibilità. - Gli utenti trovano **le questioni di licenza confuse** , il che complica la configurazione iniziale e aumenta la curva di apprendimento. #### What Are Recent G2 Reviews of UiPath Agentic Automation? **["Estendere le capacità RPA con l'AI agentica"](https://www.g2.com/it/survey_responses/uipath-agentic-automation-review-13049861)** **Rating:** 4.5/5.0 stars _— Muhammad A._ [Read full review](https://www.g2.com/it/survey_responses/uipath-agentic-automation-review-13049861) **["Automazione trasformativa con decisioni basate sull'IA"](https://www.g2.com/it/survey_responses/uipath-agentic-automation-review-12980416)** **Rating:** 4.5/5.0 stars _— Arti P._ [Read full review](https://www.g2.com/it/survey_responses/uipath-agentic-automation-review-12980416) #### What Are G2 Users Discussing About UiPath Agentic Automation? - [Quali sono i casi d'uso più impattanti dell'RPA di UiPath nell'automazione dei processi aziendali ripetitivi?](https://www.g2.com/it/discussions/what-are-the-most-impactful-use-cases-of-uipath-s-rpa-in-automating-repetitive-business-processes) - 2 comments - [Che cos'è l'automazione dei processi robotici RPA e quando è vantaggiosa?](https://www.g2.com/it/discussions/what-is-robotic-process-automation-rpa-and-when-is-it-beneficial) - 1 comment - [Quale processo aziendale può essere automatizzato con RPA?](https://www.g2.com/it/discussions/which-business-process-can-be-automated-with-rpa) - 2 comments - [Che cos'è RPA in UiPath?](https://www.g2.com/it/discussions/what-is-rpa-in-uipath) - 2 comments - [UiPath è uno strumento RPA?](https://www.g2.com/it/discussions/is-uipath-an-rpa-tool) - 2 comments ### [IBM Process Mining](https://www.g2.com/it/products/ibm-process-mining/reviews) IBM Process Mining è una soluzione basata sull'intelligenza artificiale che aiuta le aziende di tutte le dimensioni a sbloccare valore migliorando la visibilità, l'efficienza e la conformità nei processi aziendali. Trasforma i tuoi dati in informazioni utili, consentendo ai decisori di ottimizzare i flussi di lavoro, ridurre le inefficienze e guidare risultati strategici. IBM Process Mining crea un gemello digitale dei tuoi processi analizzando i dati provenienti da più sistemi. Questo ti offre un quadro chiaro e in tempo reale di come funzionano i tuoi processi, aiutandoti a identificare inefficienze e colli di bottiglia. Alimentato da un'intelligenza artificiale avanzata e da un'intelligenza di processo, fornisce raccomandazioni prescrittive che si allineano ai tuoi obiettivi, sia che si tratti di ridurre i costi, migliorare la conformità o accelerare la trasformazione digitale. Perché IBM Process Mining? - Intelligenza di processo basata sull'IA: Fornisce informazioni utili, individua inefficienze, identifica rischi e offre raccomandazioni basate sul ROI per decisioni più intelligenti e supportate dai dati - Visibilità a 360° dei processi: Ottieni una visione trasparente e basata sui dati di tutte le tue operazioni. Elimina le congetture con informazioni precise su come funzionano effettivamente i tuoi processi - Simulazione dei processi: Testa i potenziali cambiamenti di processo in un ambiente simulato prima dell'implementazione. IBM Process Mining ti consente di esplorare vari scenari di miglioramento e di comprendere il loro impatto, aiutandoti a prendere decisioni senza rischi - Monitoraggio continuo dei KPI e avvisi: Rimani aggiornato sugli indicatori chiave di prestazione con avvisi automatizzati e personalizzabili che ti aiutano a monitorare i problemi prima che si aggravino. Adatta i KPI alle esigenze specifiche del tuo settore o allineali con le tue metriche interne - Gestione della conformità e dei rischi: Rimani al passo con le normative in evoluzione con il monitoraggio automatico della conformità. Riduci gli sforzi manuali e diminuisci i rischi operativi con un sistema che monitora e aggiorna continuamente il tuo stato di conformità. IBM Process Mining ha aiutato organizzazioni in tutto il mondo a semplificare le operazioni e migliorare i risultati. Ad esempio, Max Mara ha ottenuto una riduzione del 90% dei tempi di risoluzione del servizio clienti e ha ridotto i costi del 46% utilizzando IBM Process Mining. Per team di qualsiasi livello di competenza, IBM Process Mining è intuitivo per design, fornendo raccomandazioni prescrittive e simulazioni di processo che consentono decisioni più rapide e intelligenti con il minimo sforzo. IBM Process Mining è disponibile anche tramite AWS Marketplace. **Average Rating:** 4.7/5.0 **Total Reviews:** 156 #### How Do G2 Users Rate IBM Process Mining? - **Facilità d'uso:** 9.5/10 (Category avg: 8.8/10) - **Gestione dell'Esecuzione:** 9.4/10 (Category avg: 8.6/10) - **Processo Biblioteca:** 9.6/10 (Category avg: 8.6/10) - **Sviluppo di Applicazioni:** 9.7/10 (Category avg: 8.4/10) #### Who Is the Company Behind IBM Process Mining? - **Venditore:** [IBM](https://www.g2.com/it/sellers/ibm) - **Anno di Fondazione:** 1911 - **Sede centrale:** Armonk, New York, United States - **Twitter:** @IBMSecurity 74,660 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website) 328,202 dipendenti su LinkedIn® - **Proprietà:** SWX:IBM #### Who Uses This Product? - **Who Uses This:** Analyst, Developer - **Top Industries:** Tecnologia dell'informazione e servizi, Telecomunicazioni - **Company Size:** 41% Small, 40% Medium #### What Do G2 Reviewers Say About IBM Process Mining? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti trovano **la facilità di implementazione** di IBM Process Mining notevole, beneficiando di un'installazione fluida e un'integrazione senza soluzione di continuità. - Gli utenti apprezzano la **bassa curva di apprendimento** di IBM Process Mining, rendendo facile iniziare a lavorare con lo strumento. - Gli utenti apprezzano la **facilità d'uso** di IBM Process Mining, beneficiando della sua configurazione fluida e dei suoi elementi visivi intuitivi. - Gli utenti apprezzano le **integrazioni senza soluzione di continuità** di IBM Process Mining, migliorando significativamente l'efficienza del flusso di lavoro e le prestazioni operative. - Gli utenti apprezzano la **trasparenza del flusso di lavoro migliorata** di IBM Process Mining, aumentando significativamente le prestazioni operative e l'efficienza. ##### Cons - Gli utenti notano le **limitate capacità di intelligenza artificiale** di IBM Process Mining, suggerendo un potenziale per ulteriori miglioramenti e integrazioni. - Gli utenti trovano **le simulazioni e gli scenari 'what if' carenti** in IBM Process Mining, influenzando l'accuratezza delle decisioni. #### What Are Recent G2 Reviews of IBM Process Mining? **["La mia esperienza con l'ibm process mining"](https://www.g2.com/it/survey_responses/ibm-process-mining-review-9814367)** **Rating:** 5.0/5.0 stars _— ANUJ J._ [Read full review](https://www.g2.com/it/survey_responses/ibm-process-mining-review-9814367) **["Integrazione senza soluzione di continuità e visibilità migliorata del flusso di lavoro"](https://www.g2.com/it/survey_responses/ibm-process-mining-review-11870889)** **Rating:** 4.5/5.0 stars _— Ria P._ [Read full review](https://www.g2.com/it/survey_responses/ibm-process-mining-review-11870889) #### What Are G2 Users Discussing About IBM Process Mining? - [How is process mining used?](https://www.g2.com/it/discussions/how-is-process-mining-used) - [What is process mining software?](https://www.g2.com/it/discussions/ibm-process-mining-what-is-process-mining-software) - [What is IBM process mining?](https://www.g2.com/it/discussions/what-is-ibm-process-mining) ### [Bizagi](https://www.g2.com/products/bizagi/reviews) Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready. Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop. That foundation is what makes Bizagi's AI story credible where others are still experimental. Bizagi's native AI capabilities are built directly into the platform. AI Agents are reusable, GenAI-powered assistants configured in the AI Hub, capable of content generation, document analysis, classification, summarization, and more. They can be invoked from processes, interfaces, or other agents, and integrate via connectors and Model Context Protocol to reach internal and external systems. AI Workers automate repetitive tasks inside forms and workflows by analyzing rules, field history, and process context, operating in supervised or more autonomous modes and improving through reinforcement learning. Ask Ada, Bizagi's conversational analytics assistant, lets users query business data in natural language and receive answers, charts, and insights, all within Bizagi's role and permission model and grounded in both process data and enterprise documents through a built-in RAG knowledge layer. Governance is central, not optional. Bizagi runs on Microsoft Azure with Private OpenAI integration, keeping sensitive data within a secure perimeter. AI features require deliberate configuration and deployment. Generative AI capabilities are intentionally built into workflows rather than casually enabled, and Data Domains, Personas, and Bizagi's role model control precisely what any AI capability can access and how results can be used. Customers see results fast. Stone Coast Fund Services reduced processing time by 80% across more than 25,000 annual service requests, going live in six weeks. Bizagi's AI Ignite packages take organizations from zero to live AI Agents or AI Assistants in approximately seven weeks, combining software and professional services to de-risk early projects. With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), Microsoft Certified for AI in Financial Services and Manufacturing, and a G2 leader across Agentic AI, AI Agents for Business Operations, BPM, and Digital Process Automation. Customers include DHL, Unilever, Caterpillar, and Old Mutual. For more information, visit bizagi.com. **Average Rating:** 4.6/5.0 **Total Reviews:** 303 #### How Do G2 Users Rate Bizagi? - **Ease of Use:** 9.0/10 (Category avg: 8.8/10) - **Execution Management:** 8.8/10 (Category avg: 8.6/10) - **Process Library:** 9.1/10 (Category avg: 8.6/10) - **Application Development:** 8.3/10 (Category avg: 8.4/10) #### Who Is the Company Behind Bizagi? - **Seller:** [Bizagi](https://www.g2.com/sellers/bizagi) - **Company Website:** www.bizagi.com - **Year Founded:** 1989 - **HQ Location:** 1775 Tysons Blvd, 5th Floor, Tysons, VA, 22102 - **Twitter:** @bizagi 5,749 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e72f2459fe490a9e6356113fc4055c4114d399f35bd432267b1b2043a55d0a1e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2652230%2F&secure%5Burl_type%5D=linkedin_company_website) 440 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** SDET, Business Analyst - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 46% Medium, 28% Large #### What Do G2 Reviewers Say About Bizagi? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **intuitive and user-friendly interface** of Bizagi, simplifying process modeling and automation effortlessly. - Users value the **process automation** features of Bizagi, significantly enhancing efficiency and customer satisfaction. - Users appreciate the **effective automation tools** of Bizagi, enhancing IT processes and delivering improved business outcomes. - Users appreciate the **efficiency** of Bizagi, noting reduced costs and faster processes enhancing customer satisfaction. - Users appreciate the **automated workflows** in Bizagi, enhancing efficiency and simplifying complex processes with user-friendly design. ##### Cons - Users find the **lack of pre-defined templates** in Bizagi a significant barrier to effectively utilizing its features. - Users report **performance issues** with Bizagi, particularly when managing large workflows and requiring higher system specifications. - Users experience **slow performance** during complex processes and with large workflows, requiring higher system specifications. - Users struggle with the **learning curve** in Bizagi, particularly for complex tasks and troubleshooting without technical support. - Users note the **complexity** of using Bizagi, requiring significant technical skills for effective implementation and management. #### What Are Recent G2 Reviews of Bizagi? **["It really helps to automate workflows without being too complex"](https://www.g2.com/survey_responses/bizagi-review-10042348)** **Rating:** 4.0/5.0 stars _— Jan Hendrik H._ [Read full review](https://www.g2.com/survey_responses/bizagi-review-10042348) **["Bizagi Bridges Business and IT with Powerful BPMN 2.0 Low-Code Automation"](https://www.g2.com/survey_responses/bizagi-review-13134111)** **Rating:** 5.0/5.0 stars _— Duarte D._ [Read full review](https://www.g2.com/survey_responses/bizagi-review-13134111) #### What Are G2 Users Discussing About Bizagi? - [Is bizagi open source?](https://www.g2.com/discussions/is-bizagi-open-source) - [What is bizagi engine?](https://www.g2.com/discussions/what-is-bizagi-engine) - [What is bizagi studio used for?](https://www.g2.com/discussions/what-is-bizagi-studio-used-for) ### [Appian](https://www.g2.com/products/appian/reviews) Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit [www.appian.com](http://www,appian.com?utm_source=g2). [Nasdaq: APPN] ANALYST REPORTS Appian is proud to be named a Leader by Gartner for Business Orchestration and Automation Technologies (BOAT). Access report via: https://ap.pn/3d8RYQJ **Average Rating:** 4.5/5.0 **Total Reviews:** 437 #### How Do G2 Users Rate Appian? - **Ease of Use:** 8.7/10 (Category avg: 8.8/10) - **Execution Management:** 7.2/10 (Category avg: 8.6/10) - **Process Library:** 7.7/10 (Category avg: 8.6/10) - **Application Development:** 6.9/10 (Category avg: 8.4/10) #### Who Is the Company Behind Appian? - **Seller:** [Appian](https://www.g2.com/sellers/appian) - **Company Website:** www.appian.com - **Year Founded:** 1999 - **HQ Location:** McLean, Virginia - **Twitter:** @Appian 16,293 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=29b6103da71762f35de9400a7262d6436e056ef562947cc5b3104573a3938392&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8088%2F&secure%5Burl_type%5D=linkedin_company_website) 2,501 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Consultant, Manager - **Top Industries:** Financial Services, Banking - **Company Size:** 57% Large, 28% Medium #### What Do G2 Reviewers Say About Appian? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** in Appian, enabling quick transformation of complex business processes into applications. - Users value the **efficient automation** in Appian, enabling rapid transformation of complex business processes into functional applications. - Users appreciate the **low-code approach** of Appian, enabling quick development of complex business applications efficiently. - Users praise the **effective orchestration of processes** in Appian, enhancing business logic over boilerplate code. - Users appreciate the **forward-thinking AI capabilities** of Appian, enhancing innovation and streamlining the development process. ##### Cons - Users note the **limited features** of Appian, expressing a desire for more essential enhancements without extra costs. - Users find Appian's **licensing costs to be expensive** , limiting their ability to adopt the platform effectively. - Users find Appian to have **limited flexibility** for custom UI and complex logic, impacting development ease. - Users find **complexity in customization** with Appian, as it can be difficult to meet specific business needs. - Users find **limited customization** in Appian, especially for complex UIs and debugging, impacting their development experience. #### What Are Recent G2 Reviews of Appian? **["Implementation and Costs: Major Challenges for Appian"](https://www.g2.com/survey_responses/appian-review-12935187)** **Rating:** 4.0/5.0 stars _— Manuel Yeison S._ [Read full review](https://www.g2.com/survey_responses/appian-review-12935187) **["Expressive SAIL That Scales from Simple Forms to Enterprise Apps"](https://www.g2.com/survey_responses/appian-review-13207631)** **Rating:** 5.0/5.0 stars _— Gaurav S._ [Read full review](https://www.g2.com/survey_responses/appian-review-13207631) #### What Are G2 Users Discussing About Appian? - [What is Appian used for?](https://www.g2.com/discussions/what-is-appian-used-for) - 1 comment - [What is Appian Workforce Safety used for?](https://www.g2.com/discussions/what-is-appian-workforce-safety-used-for) - [What is Appian Platform in GovCloud used for?](https://www.g2.com/discussions/what-is-appian-platform-in-govcloud-used-for) - [Is Appian SaaS or PaaS?](https://www.g2.com/discussions/is-appian-saas-or-paas) - [What programming language does Appian use?](https://www.g2.com/discussions/what-programming-language-does-appian-use) - 1 comment ### [Automation Anywhere Agentic Process Automation](https://www.g2.com/it/products/automation-anywhere-agentic-process-automation/reviews) Automation Anywhere è il leader globale nell'Automazione dei Processi Agentici (APA), trasformando il modo in cui le organizzazioni utilizzano l'IA. La nostra piattaforma combina agenti specializzati di IA, IA generativa e automazione dei processi end-to-end, inclusa la scoperta dei processi, RPA, elaborazione dei documenti e analisi avanzata, tutto costruito su una base di sicurezza e governance. Diamo potere alle aziende in tutto il mondo per sbloccare la produttività, elevare le esperienze dei clienti e generare nuovi flussi di entrate. Guidati dalla nostra visione di alimentare il futuro del lavoro, liberiamo il potenziale umano attraverso l'automazione potenziata dall'IA agentica. Scopri di più su https://www.automationanywhere.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 4,068 #### How Do G2 Users Rate Automation Anywhere Agentic Process Automation? - **Facilità d'uso:** 8.9/10 (Category avg: 8.8/10) - **Gestione dell'Esecuzione:** 9.1/10 (Category avg: 8.6/10) - **Processo Biblioteca:** 9.3/10 (Category avg: 8.6/10) - **Sviluppo di Applicazioni:** 9.2/10 (Category avg: 8.4/10) #### Who Is the Company Behind Automation Anywhere Agentic Process Automation? - **Venditore:** [Automation Anywhere](https://www.g2.com/it/sellers/automation-anywhere) - **Sito web dell'azienda:** www.AutomationAnywhere.com - **Anno di Fondazione:** 2003 - **Sede centrale:** San Jose, CA - **Twitter:** @AutomationAnywh 55,050 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b65bf215f64217ef3b0ed8a101e77a8d2b3eb6923ef8ecde6e5eaa77ae57d698&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F208639%2F&secure%5Burl_type%5D=linkedin_company_website) 4,314 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** RPA Developer, Software Engineer - **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer - **Company Size:** 59% Large, 23% Medium #### What Do G2 Reviewers Say About Automation Anywhere Agentic Process Automation? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti trovano che la **facilità d'uso** in Automation Anywhere Agentic Process Automation renda lo sviluppo dei bot semplice ed efficiente. - Gli utenti amano la **facilità di automatizzare le attività** con Automation Anywhere, apprezzando la sua interfaccia intuitiva e le capacità di risparmio di tempo. - Gli utenti apprezzano l' **efficienza** di Automation Anywhere, semplificando l'automazione e migliorando le prestazioni dei processi in diverse applicazioni. - Gli utenti ammirano la **facilità di automazione** con Automation Anywhere, permettendo ai non programmatori di creare bot senza sforzo. - Gli utenti apprezzano l' **interfaccia utente intuitiva** di Automation Anywhere, migliorando la facilità e l'efficienza dell'automazione nei processi. ##### Cons - Gli utenti trovano il **modello di prezzo complesso e alto** , il che può essere impegnativo per piccoli team o individui. - Gli utenti affrontano una **ripida curva di apprendimento** con Automation Anywhere, in particolare quando navigano tra funzionalità avanzate e flussi di lavoro complessi. - Gli utenti notano le **funzionalità mancanti** in Automation Anywhere, che influenzano la funzionalità e complicano i compiti di automazione. - Gli utenti affrontano frequentemente **bug del software** che interrompono i compiti di automazione e portano a esperienze frustranti durante tutto il processo. - Gli utenti lottano con **problemi del bot** come interfacce utente complesse, sfide di debug e la ripida curva di apprendimento per i principianti. #### What Are Recent G2 Reviews of Automation Anywhere Agentic Process Automation? **["È stata una buona esperienza poiché era facile da capire e aveva molte funzionalità come AARI."](https://www.g2.com/it/survey_responses/automation-anywhere-agentic-process-automation-review-6882981)** **Rating:** 4.0/5.0 stars _— Siddharth D._ [Read full review](https://www.g2.com/it/survey_responses/automation-anywhere-agentic-process-automation-review-6882981) **["Gestione Efficiente dei Dati con Integrazione Avanzata dell'IA"](https://www.g2.com/it/survey_responses/automation-anywhere-agentic-process-automation-review-13063040)** **Rating:** 4.5/5.0 stars _— Nithish M._ [Read full review](https://www.g2.com/it/survey_responses/automation-anywhere-agentic-process-automation-review-13063040) #### What Are G2 Users Discussing About Automation Anywhere Agentic Process Automation? - [Quali sono gli impatti più significativi dell'RPA di Automation Anywhere sull'efficienza dei processi aziendali?](https://www.g2.com/it/discussions/automation-anywhere-rpa-robotic-process-automation-what-are-the-most-significant-impacts-of-automation-anywhere-s-rpa-on-business-process-efficiency) - 2 comments - [Quali sono gli impatti più significativi dell'RPA di Automation Anywhere sull'efficienza dei processi aziendali?](https://www.g2.com/it/discussions/what-are-the-most-significant-impacts-of-automation-anywhere-s-rpa-on-business-process-efficiency) - 3 comments - [A cosa serve Automation Anywhere - RPA | Robotic Process Automation?](https://www.g2.com/it/discussions/what-is-automation-anywhere-rpa-robotic-process-automation-used-for) - 1 comment - [L'RPA può essere utilizzato per l'automazione dei test?](https://www.g2.com/it/discussions/can-rpa-be-used-for-test-automation) - 4 comments, 1 upvote - [How is RPA different from automation?](https://www.g2.com/it/discussions/how-is-rpa-different-from-automation) ### [UiPath Task Mining](https://www.g2.com/it/products/uipath-task-mining/reviews) UiPath Task Mining ti consente di analizzare le attività desktop dei tuoi dipendenti per determinare le migliori opportunità di automazione e miglioramento dei processi. Il prodotto ti consente di: - Catturare il noto: Dai potere ai tuoi dipendenti di catturare le variazioni di un'attività conosciuta e di unire facilmente queste in un quadro completo del flusso di lavoro esistente—per un'analisi end-to-end e un'azione accelerata - Esplorare l'ignoto: Registra le attività desktop dei tuoi dipendenti e sfrutta l'IA per ottenere informazioni sulla forza lavoro e scoprire compiti ripetitivi adatti all'automazione e al miglioramento dei processi Scopri di più su https://www.uipath.com/product/task-mining **Average Rating:** 4.4/5.0 **Total Reviews:** 29 #### How Do G2 Users Rate UiPath Task Mining? - **Facilità d'uso:** 8.8/10 (Category avg: 8.8/10) - **Gestione dell'Esecuzione:** 8.6/10 (Category avg: 8.6/10) - **Processo Biblioteca:** 8.2/10 (Category avg: 8.6/10) - **Sviluppo di Applicazioni:** 8.8/10 (Category avg: 8.4/10) #### Who Is the Company Behind UiPath Task Mining? - **Venditore:** [UiPath](https://www.g2.com/it/sellers/uipath) - **Anno di Fondazione:** 2005 - **Sede centrale:** New York - **Twitter:** @UiPath 108,104 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=17615f854c74fc9182c09444e77a06bb258d3895834425dd5c43ea727a867603&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1523656%2F&secure%5Burl_type%5D=linkedin_company_website) 5,134 dipendenti su LinkedIn® - **Proprietà:** NYSE: PATH #### Who Uses This Product? - **Top Industries:** Servizi finanziari, Tecnologia dell'informazione e servizi - **Company Size:** 50% Medium, 30% Large #### What Do G2 Reviewers Say About UiPath Task Mining? _AI-generated summary from verified user reviews_ ##### Cons - Gli utenti trovano la **mancanza di disponibilità su cloud di automazione dedicato** come un ostacolo significativo per un'implementazione efficace. - Gli utenti segnalano che UiPath Task Mining **non è disponibile su automation cloud dedicato** , limitandone l'accessibilità e l'uso. #### What Are Recent G2 Reviews of UiPath Task Mining? **["UiPath Task Mining - Uno strumento basato su AI per analizzare i dati degli utenti"](https://www.g2.com/it/survey_responses/uipath-task-mining-review-9055501)** **Rating:** 5.0/5.0 stars _— Manish M._ [Read full review](https://www.g2.com/it/survey_responses/uipath-task-mining-review-9055501) **["Il Task Mining aumenta la visibilità e l'efficienza dei processi"](https://www.g2.com/it/survey_responses/uipath-task-mining-review-12817488)** **Rating:** 4.0/5.0 stars _— Rakshana R._ [Read full review](https://www.g2.com/it/survey_responses/uipath-task-mining-review-12817488) ### [NewgenONE Digital Transformation Platform](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews) Transform your business with NewgenONE, an intelligent enterprise orchestration platform, featuring a suite of cutting-edge technologies—from task automation to mission-critical, content-rich applications and advanced workflow orchestration. Effortlessly integrate your existing systems and devices into a seamless ecosystem that ensures personalized, efficient experiences across the board. Build powerful applications at lightning speed with NewgenONE, a completely native low-code platform. Enjoy seamless scalability, robust security, and built-in governance and compliance, all while accelerating automation across your enterprise. Automate thousands of enterprise-wide processes and stay ahead of the competition with rapid, innovative solutions. **Average Rating:** 4.5/5.0 **Total Reviews:** 89 #### How Do G2 Users Rate NewgenONE Digital Transformation Platform? - **Ease of Use:** 8.5/10 (Category avg: 8.8/10) - **Execution Management:** 10.0/10 (Category avg: 8.6/10) - **Process Library:** 10.0/10 (Category avg: 8.6/10) - **Application Development:** 10.0/10 (Category avg: 8.4/10) #### Who Is the Company Behind NewgenONE Digital Transformation Platform? - **Seller:** [Newgen](https://www.g2.com/sellers/newgen) - **Year Founded:** 1992 - **HQ Location:** Mclean, VA - **Twitter:** @newgensoftware 3,363 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e523e46dc8f31aedfdfda9e87d9add04cd026eb305945943649ffdd303e02aef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnewgen&secure%5Burl_type%5D=linkedin_company_website) 5,405 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Banking, Financial Services - **Company Size:** 59% Large, 22% Medium #### What Do G2 Reviewers Say About NewgenONE Digital Transformation Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **comprehensive end-to-end automation** of NewgenONE, making digital transformation effortless and efficient. - Users praise the **end-to-end automation** of NewgenONE, enhancing efficiency without requiring advanced technical skills. - Users value the **end-to-end automation** features of NewgenONE, enabling streamlined processes without requiring extensive technical skills. - Users value the **comprehensive end-to-end automation** of NewgenONE, enabling efficient processes without extensive technical expertise. - Users value the **low-code, no-code platform** of NewgenONE, facilitating easy access for non-technical users. ##### Cons - Users frequently face **bug issues** that complicate the setup process and hinder their experience with NewgenONE. - Users face numerous **bugs** in the NewgenONE platform, causing challenges in setup and overall user experience. - Users find the **setup process complicated** due to numerous bugs, making initial configurations challenging. - Users find the **setup process complicated** and report numerous bugs, complicating their initial experience. - Users find the **difficult configuration** of NewgenONE frustrating, complicating even basic setup tasks. #### What Are Recent G2 Reviews of NewgenONE Digital Transformation Platform? **["Powerful Low-Code BPM Platform with Seamless Automation"](https://www.g2.com/survey_responses/newgenone-digital-transformation-platform-review-12033531)** **Rating:** 4.0/5.0 stars _— Manu G._ [Read full review](https://www.g2.com/survey_responses/newgenone-digital-transformation-platform-review-12033531) **["Great value for money!"](https://www.g2.com/survey_responses/newgenone-digital-transformation-platform-review-7777255)** **Rating:** 5.0/5.0 stars _— Ganesh K._ [Read full review](https://www.g2.com/survey_responses/newgenone-digital-transformation-platform-review-7777255) #### What Are G2 Users Discussing About NewgenONE Digital Transformation Platform? - [What does Enterprise document management system comprise?](https://www.g2.com/discussions/newgenone-what-does-enterprise-document-management-system-comprise) - [What does Enterprise document management system comprise?](https://www.g2.com/discussions/what-does-enterprise-document-management-system-comprise) - [What are the benefits of enterprise content management?](https://www.g2.com/discussions/omnidocs-enterprise-content-management-suite-what-are-the-benefits-of-enterprise-content-management) - [What are the benefits of enterprise content management?](https://www.g2.com/discussions/what-are-the-benefits-of-enterprise-content-management) - [What does Enterprise content management involve?](https://www.g2.com/discussions/omnidocs-enterprise-content-management-suite-what-does-enterprise-content-management-involve) ### [Tungsten TotalAgility](https://www.g2.com/products/tungsten-totalagility/reviews) The Industry’s Only Low‑Code, Integrated, End‑to‑End Intelligent Automation Solution Tungsten TotalAgility is a powerful all-in-one solution that combines document and process intelligence using the industry's leading capture, OCR, and process orchestration technology. Harness the Tungsten Intelligent Automation Platform, Tungsten TotalAgility, to go beyond AI-powered RPA by unlocking document intelligence, connecting disparate systems, and orchestrating human and digital workers to execute and automate workflows across your high-value business processes. • Document Intelligence: Apply cognitive capture and artificial intelligence to unstructured data to  automate and extract information and unlock data insights. • Process Orchestration: Orchestrate digital workflows in collaboration with users, systems , and data. • Connected Systems: Bring together your critical business systems— enterprise applications, legacy systems, mobile, chatbots, and more—across internal and external business processes. :: Successful Organizations Rely on TotalAgility :: Tungsten TotalAgility® streamlines building and deploying intelligent process automation so you can expand human and digital workforce capacity. Receive, execute, route, and report on workflow tasks from a single platform. Why customers choose TotalAgility? • Industry-leading document intelligence: Our intelligent document processing technology processes documents and data with the highest accuracy and speed. • Low-code automation: Powerful tools to build, deploy and accelerate enterprise automation. • End-to-end business process handling: A central intelligent automation platform to handle dynamic tasks, trigger automated rules and deploy on-demand workforce capacity. • Mobile engagement: Deliver enhanced customer experiences across any channel and any device. **Average Rating:** 4.3/5.0 **Total Reviews:** 42 #### How Do G2 Users Rate Tungsten TotalAgility? - **Ease of Use:** 8.8/10 (Category avg: 8.8/10) - **Execution Management:** 9.4/10 (Category avg: 8.6/10) - **Process Library:** 7.8/10 (Category avg: 8.6/10) - **Application Development:** 10.0/10 (Category avg: 8.4/10) #### Who Is the Company Behind Tungsten TotalAgility? - **Seller:** [Tungsten Automation](https://www.g2.com/sellers/tungsten-automation) - **Year Founded:** 1985 - **HQ Location:** Denver, CO - **Twitter:** @TungstenAI 6,445 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03f6061f54daba272dfcd31b6a9209216c8586cd1c869d15e1fa7ed2ed6a3551&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftungstenautomation%2F&secure%5Burl_type%5D=linkedin_company_website) 1,564 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Banking, Information Technology and Services - **Company Size:** 53% Large, 31% Medium #### What Are Recent G2 Reviews of Tungsten TotalAgility? **["Automation with Kofax KTA"](https://www.g2.com/survey_responses/tungsten-totalagility-review-8206333)** **Rating:** 4.5/5.0 stars _— Shahir A._ [Read full review](https://www.g2.com/survey_responses/tungsten-totalagility-review-8206333) **["Worked with KOFAX for Helba Investment project where extracted hand written data."](https://www.g2.com/survey_responses/tungsten-totalagility-review-9416972)** **Rating:** 4.5/5.0 stars _— Dipen P._ [Read full review](https://www.g2.com/survey_responses/tungsten-totalagility-review-9416972) #### What Are G2 Users Discussing About Tungsten TotalAgility? - [What is Kofax Transformation Module?](https://www.g2.com/discussions/what-is-kofax-transformation-module) - [What is the Kofax system?](https://www.g2.com/discussions/what-is-the-kofax-system) - [What is the use of Kofax?](https://www.g2.com/discussions/what-is-the-use-of-kofax) - [What is Kofax TotalAgility?](https://www.g2.com/discussions/what-is-kofax-totalagility) - 1 comment ### [UiPath Process Mining](https://www.g2.com/it/products/uipath-uipath-process-mining/reviews) UiPath Process Mining è una soluzione di Process Mining che trasforma i dati dai tuoi sistemi IT in dashboard visive interattive, permettendoti di vedere diminuzioni di valore esistenti, colli di bottiglia e discrepanze, oltre a comprendere le cause principali e i possibili rischi. **Average Rating:** 4.5/5.0 **Total Reviews:** 73 #### How Do G2 Users Rate UiPath Process Mining? - **Facilità d'uso:** 8.0/10 (Category avg: 8.8/10) - **Gestione dell'Esecuzione:** 8.0/10 (Category avg: 8.6/10) - **Processo Biblioteca:** 8.3/10 (Category avg: 8.6/10) - **Sviluppo di Applicazioni:** 7.8/10 (Category avg: 8.4/10) #### Who Is the Company Behind UiPath Process Mining? - **Venditore:** [UiPath](https://www.g2.com/it/sellers/uipath) - **Anno di Fondazione:** 2005 - **Sede centrale:** New York - **Twitter:** @UiPath 108,104 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=17615f854c74fc9182c09444e77a06bb258d3895834425dd5c43ea727a867603&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1523656%2F&secure%5Burl_type%5D=linkedin_company_website) 5,134 dipendenti su LinkedIn® - **Proprietà:** NYSE: PATH #### Who Uses This Product? - **Who Uses This:** Senior Software Engineer, RPA Developer - **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer - **Company Size:** 40% Large, 35% Small #### What Do G2 Reviewers Say About UiPath Process Mining? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano la **facilità d'uso** di UiPath Process Mining, trovandolo intuitivo ed efficiente per i loro compiti. - Gli utenti apprezzano l' **analisi dettagliata delle opportunità di automazione** fornita da UiPath Process Mining per una maggiore efficienza. - Gli utenti elogiano il **ottimo supporto clienti** di UiPath Process Mining, migliorando la loro esperienza complessiva e soddisfazione. - Gli utenti apprezzano le **facili integrazioni** di UiPath Process Mining, facilitando la connessione e l'utilizzo dei dati senza problemi. - Gli utenti apprezzano la **facile integrazione dei dati** con UiPath Process Mining, migliorando la loro esperienza complessiva e produttività. ##### Cons - Gli utenti affrontano sfide con la **complessità** di UiPath Process Mining, influenzando i risultati e l'integrazione senza problemi. - Gli utenti trovano l' **interfaccia complessa** di UiPath Process Mining confusa, evidenziando la necessità di funzionalità più intuitive. - Gli utenti affrontano **sfide difficili di configurazione** con UiPath Process Mining, complicando notevolmente il processo di integrazione. - Gli utenti trovano che **risorse insufficienti** rendano l'analisi dei dati impegnativa, influenzando la loro esperienza complessiva con UiPath Process Mining. - Gli utenti trovano che la **mancanza di funzionalità** in UiPath Process Mining ne limiti l'usabilità e l'efficacia complessiva. #### What Are Recent G2 Reviews of UiPath Process Mining? **["Analisi Efficiente delle Cause Radice, Necessita di un Miglior Monitoraggio della Produzione"](https://www.g2.com/it/survey_responses/uipath-process-mining-review-12958766)** **Rating:** 4.0/5.0 stars _— Sameer Ahmed S._ [Read full review](https://www.g2.com/it/survey_responses/uipath-process-mining-review-12958766) **["Buono per il monitoraggio dei processi, ma la gestione dei dati grezzi può migliorare."](https://www.g2.com/it/survey_responses/uipath-process-mining-review-12929452)** **Rating:** 4.0/5.0 stars _— Arpit P._ [Read full review](https://www.g2.com/it/survey_responses/uipath-process-mining-review-12929452) #### What Are G2 Users Discussing About UiPath Process Mining? - [Che cos'è il process mining nell'RPA?](https://www.g2.com/it/discussions/what-is-process-mining-in-rpa) - 1 comment - [Come funziona il process mining?](https://www.g2.com/it/discussions/how-does-process-mining-work) - 1 comment - [Quali sono le tre principali tecniche di process mining?](https://www.g2.com/it/discussions/what-are-the-three-main-process-mining-techniques) - 1 comment - [Che cos'è il software di process mining?](https://www.g2.com/it/discussions/what-is-process-mining-software) - 1 comment ### [PIX RPA](https://www.g2.com/products/pix-rpa/reviews) PIX RPA is an intelligent automation platform that combines RPA, AI, and BPM to help businesses automate processes, improve efficiency, and scale operations. Advantages of PIX RPA Platform: - Built-in IDP for intelligent document automation; - Enterprise-ready platform with robust scalability; - PROM Framework for flexible process modeling; - Integrated AI support for smarter decision-making; - Centralized orchestration with BPM tools; - Multi-platform compatibility for diverse systems. PIX Platform Components: - PIX Studio: Tool for creating and designing software robots; - PIX Robot: Execution module that runs automated algorithms; - PIX Master (On-premise & Cloud): Administration console to manage multiple robots and processes; - PIX Runner: Application for running and operating robots on a user’s device; - PIX Converter: Tool for automated migration of UiPath projects to PIX RPA; - PIX Analytics Module: A new component that enables real-time monitoring of automation results and evaluation of PIX RPA implementation impact through advanced data visualizations and performance insights; - PIX Smart Module: Intelligent add-on that enhances automation capabilities through AI-driven decision-making, adaptive process optimization, and predictive analytics. Key Benefits: - Faster automation speed than traditional methods; - Accelerated process execution with improved quality; - Enhanced compliance and reduced operational risks; - Higher employee satisfaction through task automation; - Quick ROI with scalable and intelligent automation. **Average Rating:** 4.8/5.0 **Total Reviews:** 233 #### How Do G2 Users Rate PIX RPA? - **Ease of Use:** 9.1/10 (Category avg: 8.8/10) - **Execution Management:** 8.9/10 (Category avg: 8.6/10) - **Process Library:** 8.3/10 (Category avg: 8.6/10) - **Application Development:** 9.3/10 (Category avg: 8.4/10) #### Who Is the Company Behind PIX RPA? - **Seller:** [PIX Robotics](https://www.g2.com/sellers/pix-robotics) - **Year Founded:** 2018 - **HQ Location:** Dubai, AE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=918d755727751bea8895ec988d82c47819d7f3a5b29dd801539e6b208a92d3e4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpix-rpa-platform%2F&secure%5Burl_type%5D=linkedin_company_website) 69 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Desarrollador, Estudiante - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 68% Small, 19% Medium #### What Do G2 Reviewers Say About PIX RPA? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of PIX RPA, finding its intuitive interface and setup process highly approachable. - Users value the **effortless automation** of PIX RPA, enhancing efficiency in daily tasks with intuitive guidance and setup. - Users praise the **intuitive design** of PIX RPA, highlighting its ease of use and quick bot creation capabilities. - Users appreciate the **user-friendly interface** of PIX RPA, finding it visually appealing and easy to navigate and install. - Users appreciate the **intuitive visual editor and AI capabilities** of PIX RPA, facilitating quick and versatile bot creation. ##### Cons - Users note **missing features** , particularly in advanced AI functionalities and customization options for complex robotics. - Users experience **integration issues** with PIX RPA, noting limited support for various AI models and functionalities. - Users note the **limited features** of PIX RPA, particularly in AI integration and lack of advanced functionality. - Users note the **limited features** of PIX RPA, particularly in advanced AI capabilities and model integrations. - Users find the **difficult learning curve** of PIX RPA challenging, especially coming from a different programming background. #### What Are Recent G2 Reviews of PIX RPA? **["Friendly and Effective Interface to Automate Complex Processes"](https://www.g2.com/survey_responses/pix-rpa-review-12553796)** **Rating:** 5.0/5.0 stars _— David A._ [Read full review](https://www.g2.com/survey_responses/pix-rpa-review-12553796) **["Intuitive, but with room for improvement in power and accessibility"](https://www.g2.com/survey_responses/pix-rpa-review-12387264)** **Rating:** 4.5/5.0 stars _— yulie g._ [Read full review](https://www.g2.com/survey_responses/pix-rpa-review-12387264) ### [ARIS](https://www.g2.com/it/products/aris-aris/reviews) Man mano che le imprese adottano l'AI agentica, affrontano una sfida critica: implementare sistemi autonomi che siano sia potenti che affidabili. ARIS è la risposta. ARIS è la piattaforma di intelligenza dei processi su cui le imprese fanno affidamento per comprendere, implementare e governare l'AI agentica. Unificando la Gestione dei Processi Aziendali e il Process Mining, forniamo agli agenti AI il contesto di processo di cui hanno bisogno per operare efficacemente: agendo all'interno di processi aziendali definiti, requisiti normativi e limiti aziendali, piuttosto che indovinare come effettivamente funziona l'azienda. Gli agenti AI da soli mancano della logica aziendale per comprendere le aziende e i processi che sono destinati ad automatizzare. ARIS colma questa lacuna, abbinando oltre 30 anni di esperienza nei processi con l'AI moderna per aiutarti a sbloccare produttività e innovazione mantenendo trasparenza, responsabilità e resilienza operativa. Inizia con un gemello digitale governato della tua organizzazione: processi, ruoli, regole, controlli e sistemi riuniti in un'unica base affidabile. Da lì, il Process Mining collega quella base ai dati di esecuzione reale, mostrando come il lavoro effettivamente fluisce attraverso sistemi, persone e agenti, piuttosto che come era originariamente documentato. Quella combinazione ti offre un'immagine viva e accurata su cui costruire, invece di un modello statico che diventa obsoleto nel momento in cui le operazioni cambiano. Dalla scoperta dei processi all'implementazione, monitoraggio e governance, ARIS fornisce a tutta la tua organizzazione l'intelligenza per trasformare le operazioni, mitigare i rischi e rimanere al passo con le richieste di conformità. Lavoriamo insieme a partner AI e di ricerca per continuare a spingere i limiti di ciò che è possibile con l'AI generativa e agentica su quella base di processo. Riconosciuto da Gartner e Forrester come leader nell'Intelligenza dei Processi e nel Process Mining, ARIS è fidato da migliaia di imprese nei settori della finanza, manifatturiero, energia, utilities e oltre - aiutandole ad adottare l'AI agentica con fiducia piuttosto che con congetture. **Average Rating:** 4.3/5.0 **Total Reviews:** 163 #### How Do G2 Users Rate ARIS? - **Facilità d'uso:** 8.3/10 (Category avg: 8.8/10) - **Gestione dell'Esecuzione:** 8.1/10 (Category avg: 8.6/10) - **Processo Biblioteca:** 8.0/10 (Category avg: 8.6/10) - **Sviluppo di Applicazioni:** 7.7/10 (Category avg: 8.4/10) #### Who Is the Company Behind ARIS? - **Venditore:** [ARIS](https://www.g2.com/it/sellers/aris) - **Sito web dell'azienda:** aris.com - **Anno di Fondazione:** 2024 - **Sede centrale:** Saarbrücken, Saarland - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd5543528ef7f3e534f4aeac52726d3ac7dbf3e5bf2f508a43c61a0314d7682b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faris-community%2F&secure%5Burl_type%5D=linkedin_company_website) 424 dipendenti su LinkedIn® #### Who Uses This Product? - **Top Industries:** Tecnologia dell'informazione e servizi, Bancario - **Company Size:** 53% Large, 29% Medium #### What Do G2 Reviewers Say About ARIS? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti trovano **facile apprendere** con ARIS, apprezzando le sue caratteristiche intuitive e la guida utile. - Gli utenti trovano ARIS **facile da usare** , beneficiando di un'installazione semplice e di funzionalità utili per gli utenti senza codice. - Gli utenti apprezzano l' **efficienza** di ARIS nel semplificare il caricamento dei dati, la configurazione e l'amministrazione degli utenti, risparmiando tempo nei progetti. - Gli utenti apprezzano le **capacità di low code** di ARIS, che consentono una facile configurazione e una gestione efficiente dei progetti senza competenze di programmazione. - Gli utenti apprezzano l' **approccio senza codice** di ARIS, beneficiando di una configurazione facile e veloce. ##### Cons - Gli utenti trovano i **bug dirompenti** , complicando la gestione dei dati e portando a incoerenze nei metrici e nei rapporti. - Gli utenti trovano la **complessità** di ARIS impegnativa, specialmente in compiti come la sovrascrittura dei dati e l'applicazione dei filtri. - Gli utenti trovano i **processi complessi** in ARIS impegnativi, specialmente per la gestione dei dati e le funzionalità di interconnessione. - Gli utenti trovano ARIS **carente di funzionalità** come la gestione intuitiva dei dati e metriche coerenti tra i rapporti. - Gli utenti trovano la **gestione dei processi non intuitiva** , portando a difficoltà nella gestione dei dati e metriche incoerenti. #### What Are Recent G2 Reviews of ARIS? **["ARIS centralizza e visualizza i processi per una migliore collaborazione e conformità"](https://www.g2.com/it/survey_responses/aris-review-13197978)** **Rating:** 5.0/5.0 stars _— Neha K._ [Read full review](https://www.g2.com/it/survey_responses/aris-review-13197978) **["ARIS ha reso il tracciamento degli incidenti e la gestione del progresso molto più semplice"](https://www.g2.com/it/survey_responses/aris-review-13206424)** **Rating:** 4.0/5.0 stars _— Alankrita P._ [Read full review](https://www.g2.com/it/survey_responses/aris-review-13206424) #### What Are G2 Users Discussing About ARIS? - [Is Aris a BPM?](https://www.g2.com/it/discussions/is-aris-a-bpm) - 1 upvote - [What is ARIS PPM?](https://www.g2.com/it/discussions/what-is-aris-ppm) - [What is process mining software?](https://www.g2.com/it/discussions/aris-process-mining-what-is-process-mining-software) - [What is ARIS software used for?](https://www.g2.com/it/discussions/what-is-aris-software-used-for) ### [Apromore](https://www.g2.com/products/apromore/reviews) Apromore from Salesforce: Leading Process Intelligence and AI-Driven Business Process Improvement Cutting-Edge Technology Apromore from Salesforce is the culmination of over a decade of advanced research in process mining and intelligence, leveraging Agentic AI to deliver unparalleled insights into business processes. Developed in collaboration with The University of Melbourne and leading global research labs, Apromore boasts some of the most sophisticated process mining algorithms available today. Our platform enables organizations to seamlessly uncover inefficiencies, compliance violations, and opportunities for improvement across their entire operation. Enterprise-Grade Performance Apromore is trusted by industry leaders across sectors such as finance, healthcare, IT service management, and manufacturing. Our robust platform supports the complete spectrum of process mining functionalities, including automated process discovery, conformance checking, performance analysis, and simulation. Whether you’re in banking, insurance, or logistics, Apromore empowers you to optimize operations, reduce costs, and enhance customer experience. Intelligent Process Twin Apromore goes beyond traditional process mining by integrating AI-driven capabilities that transform business process management. Our platform introduces the concept of the Intelligent Process Twin, enabling organizations to simulate changes, monitor ongoing operations in real-time, and predict potential issues before they occur. This proactive approach helps businesses stay ahead in a rapidly changing environment. Flexible Pricing Apromore offers a simple, capacity-based pricing model that scales with your needs. With no limitations on the number of processes analyzed or user accounts created, our pricing structure is designed to support organizations of all sizes, ensuring maximum value and flexibility. No-Code, Easy to Use Our platform is designed with a no-code interface, making it accessible to users across the organization, regardless of technical expertise. Apromore’s intuitive UI ensures rapid deployment and quick time-to-value, enabling teams to focus on insights rather than the complexity of the tool. AI-Powered Insights With features like predictive and prescriptive process optimization, Apromore not only helps you understand your current processes but also provides actionable recommendations for future improvements. Our platform’s AI capabilities ensure that you’re not just reacting to issues but proactively improving your operations. For more information, visit www.apromore.com **Average Rating:** 4.7/5.0 **Total Reviews:** 26 #### How Do G2 Users Rate Apromore? - **Ease of Use:** 8.6/10 (Category avg: 8.8/10) - **Execution Management:** 8.9/10 (Category avg: 8.6/10) - **Process Library:** 7.4/10 (Category avg: 8.6/10) - **Application Development:** 7.2/10 (Category avg: 8.4/10) #### Who Is the Company Behind Apromore? - **Seller:** [Apromore from Salesforce](https://www.g2.com/sellers/apromore-from-salesforce) - **Year Founded:** 2019 - **HQ Location:** Melbourne, Victoria - **Twitter:** @apromore\_bpm 742 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9157b5f321010821ea8922eaf6b8640bd13389cd30ba03e6186ea9eb606dc523&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapromore%2F&secure%5Burl_type%5D=linkedin_company_website) 18 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 41% Large, 34% Medium #### What Do G2 Reviewers Say About Apromore? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **user-friendly interface** of Apromore, enabling seamless navigation and quick insights for all users. - Users appreciate the **user-friendly interface** of Apromore, enabling easy navigation and quick insights for process improvement. - Users value the **user-friendly visualization design** of Apromore, praising its clarity and ease of understanding data insights. - Users value the **efficiency** of Apromore, which delivers quick results and supports data-driven decision-making seamlessly. - Users value Apromore's **user-friendly interface and powerful analytics** , enabling efficient process mapping and insightful business improvements. ##### Cons - Users feel Apromore is **lacking features** such as automation, making navigation and advanced analytics challenging. - Users find the **complex UI** challenging due to cumbersome steps for applying filters and advanced features. - Users face a **steep learning curve** for advanced analysis in Apromore, hindering usability for non-technical individuals. - Users experience **automation difficulties** with Apromore due to its limited advanced capabilities and integration options. - Users face challenges with **complex processes** , finding analyses unresponsive and filter applications cumbersome. #### What Are Recent G2 Reviews of Apromore? **["Excellent Process Mining Tool: Intuitive, Powerful, and Flexible"](https://www.g2.com/survey_responses/apromore-review-11467041)** **Rating:** 4.0/5.0 stars _— Verified User in Logistics and Supply Chain_ [Read full review](https://www.g2.com/survey_responses/apromore-review-11467041) **["Well rounded process mining and simulation tool with GenAI assistant that works"](https://www.g2.com/survey_responses/apromore-review-11452539)** **Rating:** 5.0/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/apromore-review-11452539) #### What Are G2 Users Discussing About Apromore? - [What is Apromore used for?](https://www.g2.com/discussions/what-is-apromore-used-for) ### [SAP Signavio](https://www.g2.com/products/sap-signavio/reviews) SAP Signavio was founded in 2009, as a spin-off from the Hasso Plattner Institute in Potsdam, Germany. Its vision was to address the need for accessible and collaborative business process management tools. Over the years, Signavio expanded its suite of solutions to include process mining and advanced collaboration tools, driving significant improvements in business process transformation and management. This expansion allowed Signavio to cater to a broad range of industries worldwide, helping organizations enhance efficiency and foster innovation. In 2021, SAP acquired Signavio, marking a significant milestone in its journey. Today, as part of SAP, Signavio continues to evolve and innovate. SAP Signavio Process Transformation Suite is a cloud-based business transformation solution designed to assist organizations in understanding, improving, and transforming their end-to-end business processes. By enhancing visibility and promoting teamwork across departments, SAP Signavio enables businesses to streamline operations and foster a culture of continuous improvement. The suite caters to a diverse range of users, from process experts like business analysts, process managers, to business users like executives seeking to optimize their processes end-to-end. Its user-friendly interface and powerful analytical tools make it suitable for companies of all sizes, from small enterprises to large corporations. Specific use cases for SAP Signavio include from ERP transformations, to process excellence or risk and compliance, without forgetting the implementation of AI Agents. The SAP Signavio Process Transformation Suite offers a comprehensive set of integrated modules to support the entire process continuous improvement lifecycle. Key components include: - Process Analysis and Mining: Discover and analyze existing processes to identify bottlenecks and inefficiencies, uncovering opportunities for enhancement. - Process Modeling: Create detailed process representations to facilitate collaboration and alignment among stakeholders, with the journey modeller connecting customer journeys to underlying processes for operational excellence and customer-centricity. - Collaboration Hub: Enhance teamwork and transparency by enabling real-time sharing of insights, feedback, and updates, serving as a single source of truth. - Process Governance: Streamline and standardize change efforts through automated governance workflows, boosting compliance and reducing risk. - Process Transformation Manager: Achieve faster, smarter, and sustainable value realization. - Value Accelerators: Access themed content to accelerate transformation projects, with resources easily browsable and installable via the value accelerator library. A standout feature of the suite is its built-in AI capabilities, offering data-driven insights and recommendations for enhanced decision-making and accelerated value realization. These tools empower businesses to optimize processes, streamline governance, and improve outcomes, positioning the SAP Signavio suite as a leader in holistic business process transformation, helping organizations navigate change with confidence and clarity. **Average Rating:** 4.4/5.0 **Total Reviews:** 58 #### How Do G2 Users Rate SAP Signavio? - **Ease of Use:** 8.5/10 (Category avg: 8.8/10) - **Execution Management:** 9.2/10 (Category avg: 8.6/10) - **Process Library:** 9.2/10 (Category avg: 8.6/10) - **Application Development:** 8.7/10 (Category avg: 8.4/10) #### Who Is the Company Behind SAP Signavio? - **Seller:** [SAP](https://www.g2.com/sellers/sap) - **Company Website:** www.sap.com - **Year Founded:** 1972 - **HQ Location:** Walldorf - **Twitter:** @SAP 297,052 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd712dbd816fadfc039a60dcf8c1a3d6a48469756075586fa0be3da7e4b74d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsap%2F&secure%5Burl_type%5D=linkedin_company_website) 141,955 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services - **Company Size:** 48% Large, 27% Medium #### What Do G2 Reviewers Say About SAP Signavio? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** in SAP Signavio, simplifying process mapping and enhancing team collaboration effortlessly. - Users value the **real-time collaboration** features of SAP Signavio, enhancing transparency and driving continuous process improvement. - Users value the **intuitive process mapping** in SAP Signavio, enhancing team collaboration and streamlining business operations. - Users appreciate the **dedicated collaboration space** in SAP Signavio, enhancing teamwork and minimizing delays and reworks. - Users appreciate the **intuitive and customizable visual design** of SAP Signavio, enhancing collaboration and process visibility. ##### Cons - Users find SAP Signavio's interface and setup to be **overly complex** , creating challenges in usability and initial adoption. - Users criticize SAP Signavio for **lacking features** , particularly in advanced reporting and workflow functionality. - Users often experience **slow performance** with SAP Signavio, especially when managing larger models and complex data. - Users find SAP Signavio has a **steep learning curve** due to its complexity and inadequate onboarding resources. - Users are concerned about the **high price** of SAP Signavio, limiting its accessibility and flexibility for complex needs. #### What Are Recent G2 Reviews of SAP Signavio? **["A Real Transformation Partner, Not Just a Modeling Tool"](https://www.g2.com/survey_responses/sap-signavio-review-12836379)** **Rating:** 5.0/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/sap-signavio-review-12836379) **["Revolutionizes Process Management, But Best for SAP-Driven Environments"](https://www.g2.com/survey_responses/sap-signavio-review-12806877)** **Rating:** 5.0/5.0 stars _— vishwa l._ [Read full review](https://www.g2.com/survey_responses/sap-signavio-review-12806877) #### What Are G2 Users Discussing About SAP Signavio? - [What is SAP Signavio used for?](https://www.g2.com/discussions/what-is-sap-signavio-used-for) - 1 comment - [What is the best business process management software?](https://www.g2.com/discussions/what-is-the-best-business-process-management-software) - 1 comment - [Is Signavio open source?](https://www.g2.com/discussions/is-signavio-open-source) - 2 comments - [Is Signavio an RPA?](https://www.g2.com/discussions/is-signavio-an-rpa) - 1 comment - [What can Signavio do?](https://www.g2.com/discussions/what-can-signavio-do) - 1 comment - ‹ Prev ‹ Prev - 1 - [2](/categories/process-mining-tools?order=g2_score&page=2#product-list) - [3](/categories/process-mining-tools?order=g2_score&page=3#product-list) - [4](/categories/process-mining-tools?order=g2_score&page=4#product-list) - [5](/categories/process-mining-tools?order=g2_score&page=5#product-list) - [6](/categories/process-mining-tools?order=g2_score&page=6#product-list) - [7](/categories/process-mining-tools?order=g2_score&page=7#product-list) - [Next › Next ›](/categories/process-mining-tools?order=g2_score&page=2#product-list) Spotlight Categories [Expense Management Software](https://www.g2.com/categories/expense-management) [Audit Management Software Solutions](https://www.g2.com/categories/audit-management) [ETL Tools](https://www.g2.com/categories/etl-tools) [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management) [Workforce Management Software](https://www.g2.com/categories/workforce-management) Similar Categories - [Business Automation Platforms (BAPs)](/categories/business-automation-platforms-baps) - [Business Process Management](/categories/business-process-management) - [Business Process Simulation](/categories/business-process-simulation) - [Decision Management Platforms](/categories/decision-management-platforms) - [Digital Process Automation (DPA)](/categories/digital-process-automation-dpa) - [Intelligent Document Processing (IDP)](/categories/intelligent-document-processing-idp) - [Other Process Automation](/categories/other-process-automation) - [Process Orchestration](/categories/process-orchestration) - [Robotic Process Automation (RPA)](/categories/robotic-process-automation-rpa) - [Workflow Management](/categories/workflow-management) [Browse Process Mining Themes](/categories/process-mining-tools/themes) ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry") BB Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Updated October 3, 2024 Process mining tools monitor event logs to recognize how a company’s employees perform business and IT processes. Process mining solutions provide visibility into current processes and the vulnerabilities or gaps within those processes. From there, it enables users to create data-driven improvements based on how these processes are conducted. These tools deliver conformance checking to ensure processes are carried out properly and alert users where steps are being missed or skipped down to the exact employee. With the assistance of machine learning, some process mining software may provide proactive, actionable insights to assist in data-driven decision making and process improvement. Process mining software can help operations professionals recognize how business processes are carried out in practice and not just in theory. By better understanding how employees or IT systems are performing, IT project managers and operations teams can develop and automate necessary workflows. If a company is using [business process management software](https://www.g2crowd.com/categories/business-process-management), process mining can provide insight into the performance of prebuilt workflows. In addition, users can discover areas where they may be able to automate such processes with the help of [robotic process automation software](https://www.g2crowd.com/categories/robotic-process-automation-rpa). In this category, some of the solutions are focused solely on process mining, whereas others have process mining as a component of their broader platform offerings. Many process mining tools can integrate with various software, such as [ERP systems](https://www.g2crowd.com/categories/erp-systems), [CRM software](https://www.g2crowd.com/categories/crm), and [supply chain suites](https://www.g2crowd.com/categories/supply-chain-suites), among many others and are built to fit into a company’s existing IT architecture. To qualify for inclusion in the Process Mining category, a product must: - Track event logs to discover actual business processes - Perform conformance checks to identify inconsistencies or abnormalities in business processes - Provide organizational insights into which employees are deviating from the norm - Integrate with existing business software and IT infrastructure Top Tools at a Glance | Product | Best for | User Review | | --- | --- | --- | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd08426f9b1cd59deeab3d8fae3cd327/microsoft-power-automate.PNG "Product Avatar Image")](https://www.g2.com/products/microsoft-power-automate/reviews)[Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews)[4.4/5(1,096)](https://www.g2.com/products/microsoft-power-automate/reviews) | Microsoft 365-native workflow bottleneck discovery | "Efficient and easy-to-implement automation" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_405bacd64b5206bdf85cfe7339620fcf/celonis.png "Product Avatar Image")](https://www.g2.com/products/celonis/reviews)[Celonis](https://www.g2.com/products/celonis/reviews)[4.5/5(322)](https://www.g2.com/products/celonis/reviews) | End-to-end process mining with execution intelligence | "A full stack tool for business analysis and process automation, now going all-in on agentic AI" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd744c0a19199f5490bf8e9f05949d96/uipath-agentic-automation.png "Product Avatar Image")](https://www.g2.com/products/uipath-agentic-automation/reviews)[UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews)[4.6/5(7,581)](https://www.g2.com/products/uipath-agentic-automation/reviews) | End-to-end process discovery with agentic automation | "Extending RPA Capabilities with Agentic AI" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5015a6ccbbe12278ba4392c1c0d806be/ibm-process-mining.png "Product Avatar Image")](https://www.g2.com/products/ibm-process-mining/reviews)[IBM Process Mining](https://www.g2.com/products/ibm-process-mining/reviews)[4.7/5(157)](https://www.g2.com/products/ibm-process-mining/reviews) | End-to-end process bottleneck and automation discovery | "My experience with ibm process mining" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e0deec780e365a389d24a7dbe3affd70/bizagi.png "Product Avatar Image")](https://www.g2.com/products/bizagi/reviews)[Bizagi](https://www.g2.com/products/bizagi/reviews)[4.6/5(314)](https://www.g2.com/products/bizagi/reviews) | Visual BPMN process discovery and workflow automation | "Bizagi Bridges Business and IT with Powerful BPMN 2.0 Low-Code Automation" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_156527410a602a545aa9c74d45666e04/appian.png "Product Avatar Image")](https://www.g2.com/products/appian/reviews)[Appian](https://www.g2.com/products/appian/reviews)[4.5/5(502)](https://www.g2.com/products/appian/reviews) | End-to-end process discovery with low-code automation | "Expressive SAIL That Scales from Simple Forms to Enterprise Apps" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d0092c590238189e14320421b5331dc/automation-anywhere-agentic-process-automation.png "Product Avatar Image")](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews)[Automation Anywhere Agentic...](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews)[4.5/5(5,626)](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) | End-to-end process discovery with agentic automation | "It was a good experience as it was easy to understand and have lots of features like AARI." | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8b5a96358c8cd88248ab33717e872850/1d0f187b-2709-4172-9a85-5c6827b404b8.png "Product Avatar Image")](https://www.g2.com/products/uipath-task-mining/reviews)[UiPath Task Mining](https://www.g2.com/products/uipath-task-mining/reviews)[4.4/5(30)](https://www.g2.com/products/uipath-task-mining/reviews) | Desktop activity capture for automation discovery | "UiPath Task Mining - An AI based tool for analyzing user data" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5e01e973f37ba2d4d366011173da3d8a/newgenone-digital-transformation-platform.png "Product Avatar Image")](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews)[NewgenONE Digital...](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews)[4.5/5(90)](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews) | Document-centric workflow automation with low-code BPM | "Powerful Low-Code BPM Platform with Seamless Automation" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ac197792a55f815c78b4aaf90379d43f/tungsten-totalagility.png "Product Avatar Image")](https://www.g2.com/products/tungsten-totalagility/reviews)[Tungsten TotalAgility](https://www.g2.com/products/tungsten-totalagility/reviews)[4.3/5(55)](https://www.g2.com/products/tungsten-totalagility/reviews) | End-to-end document capture and process orchestration | "Automation with Kofax KTA" | * * * Show More ### Process Mining Topics - [What are Process Mining Tools?](#what-are-process-mining-tools) - [What are the Common Features of Process Mining Tools?](#what-are-the-common-features-of-process-mining-tools) - [What are the Benefits of Process Mining Tools?](#what-are-the-benefits-of-process-mining-tools) - [Who Uses Process Mining Tools?](#who-uses-process-mining-tools) - [What are the Alternatives to Process Mining Tools?](#what-are-the-alternatives-to-process-mining-tools) - [Challenges with Process Mining Tools](#challenges-with-process-mining-tools) - [Which Companies Should Buy Process Mining Tools?](#which-companies-should-buy-process-mining-tools) - [How to Buy Process Mining Tools](#how-to-buy-process-mining-tools) - [How much do Process Mining Tools cost?](#how-much-do-process-mining-tools-cost) - [Implementation of Process Mining Tools](#implementation-of-process-mining-tools) - [Process Mining Tools Trends](#process-mining-tools-trends) [ ### Process Mining Topics Expand/Collapse ](#) - [What are Process Mining Tools?](#what-are-process-mining-tools) - [What are the Common Features of Process Mining Tools?](#what-are-the-common-features-of-process-mining-tools) - [What are the Benefits of Process Mining Tools?](#what-are-the-benefits-of-process-mining-tools) - [Who Uses Process Mining Tools?](#who-uses-process-mining-tools) - [What are the Alternatives to Process Mining Tools?](#what-are-the-alternatives-to-process-mining-tools) - [Challenges with Process Mining Tools](#challenges-with-process-mining-tools) - [Which Companies Should Buy Process Mining Tools?](#which-companies-should-buy-process-mining-tools) - [How to Buy Process Mining Tools](#how-to-buy-process-mining-tools) - [How much do Process Mining Tools cost?](#how-much-do-process-mining-tools-cost) - [Implementation of Process Mining Tools](#implementation-of-process-mining-tools) - [Process Mining Tools Trends](#process-mining-tools-trends) ## Learn More About Process Mining Tools ### What are Process Mining Tools? At its core, process mining tools help businesses get a grasp of their processes to better understand what they are and how they are performing. When one digs into the roots of any given business, the underlying structures will often be supported by processes or the workflows and business functions that underpin operations. Processes are the steps and tasks taken to get a job done. The best processes are easily repeatable and well-documented. However, it is not always easy to get a handle on all the processes going on, as they can be distributed across individuals, teams, and systems. This is where process mining software comes in. This software can help businesses determine how to optimize their processes through automation or by making these processes more efficient. Process mining tools analyze logs from various business systems, such as [CRM](https://www.g2.com/categories/crm), [ERP](https://www.g2.com/categories/erp), and [purchasing software](https://www.g2.com/categories/purchasing). From there, business leaders can make informed, data-driven decisions about their processes and workflows. Processes can quickly get out of hand. For example, one person might input data about a customer in a CRM, another might port that data out into financial software, and yet another colleague might analyze that data to derive insights. With process mining software implemented, businesses can get visibility into how the various disparate tasks combine into processes and how well they work together. Traditionally, process mining tools are used by mid-market and enterprise-sized companies. Larger companies tend to have more siloed departments, and when business actions need to become integrated to be efficient, process mining software is an easy solution. However, small businesses can also reap the benefits of RPA technology, as they have processes as well. #### What Types of Process Mining Tools Exist? **Process discovery** Process mining software can focus on process discovery. These tools are simpler and allow for an overview of processes. Some, however, use more advanced techniques, like artificial intelligence, to discover and group together processes. **Conformance checking** Conformance checking is a process mining method used to check compliance. It compares event logs or an actual process with the existing reference model, or target model, for that process. This technique determines whether the actual process corresponds to the target process. **Process reengineering** Process reengineering involves changing the process model. It includes redesigning core business processes to dramatically improve productivity, cycle times, and quality. These tools focus on the analysis and design of workflows and processes. ### What are the Common Features of Process Mining Tools? The following are some core features within process mining solutions that can help users in many ways: **Process management:** For the software to process processes, robust integration capabilities with business tools, such as CRM and ERP software, are critical. This software can allow users to access and understand different processes based on their roles. This will give users the ability to find bottlenecks and identify gaps between how things should be and how they are in reality. **Process analysis:** Management is the first step, and analysis is the second. Process mining tools allow users to conduct real-time process analysis, giving them process notation capabilities and the ability to define business entities and responsibilities for given processes. **Automation:** Automation is not the only goal of process mining, but it often is the result. Many of these tools integrate with RPA technology, either natively or via third-party integrations. Some of them allow customers, partners, and third-party developers to create applications on top of business processes. ### What are the Benefits of Process Mining Tools? A few benefits of process mining platforms are mentioned below: **Discovery:** The proliferation of systems and applications can lead to the proliferation of confusion, but it need not be so. Process mining can help discovery processes by analyzing log data produced by applications. This software could integrate with CRM software, for example, to help one get a better sense of how efficient and effective a business’ customer relationship management is. The power of this technology is that it can integrate with a host of different types of tools and, as such, can give a bird's-eye view of all processes and how they work together. **Monitoring:** Once processes have been discovered, the real work can begin. Process mining systems can provide an end-to-end view of processes across the business from a host of different applications and systems. This view can show which processes are taking up the most time and resources, whether that be financial output or human capital. **Optimization:** Viewing processes is not a goal in and of itself. The point and purpose of monitoring processes is to optimize them. This can take the form of automation (through robotic process automation (RPA) software, for example) or ensuring that the humans involved can reach their full potential.  ### Who Uses Process Mining Tools? **Sales leaders:** Lead-to-order processes can take a long time, increasing the payback time of marketing investments. Companies can uncover the reasons behind this issue and take action to reduce sales cycle time. **IT professionals:** IT systems may not provide the correct solution on their first try. Process mining tools can produce data-driven insights to increase the first-time resolution rate. **Finance officers:** Mistakes and manual interventions in purchase-to-pay processes increase lead time. Process mining can help companies find compatible areas of automation. ### What are the Alternatives to Process Mining Tools? Alternatives to process mining tools can replace this type of software, either partially or completely: [Robotic process automation (RPA) software](https://www.g2.com/categories/robotic-process-automation-rpa): RPA software solutions sometimes have process mining capabilities baked in. Therefore, businesses that already implement RPA bots should first check if they have process mining features. #### Software Related to Process Mining Tools Related solutions that can be used together with process mining software include: [Business process management (BPM) software](https://www.g2.com/categories/business-process-management) **:** A business can implement both process mining software and business process management (BPM) software simultaneously to perform different functions of process automation. However, a business might also decide to go with one or the other. BPM software, which has been around for some time, is used to analyze processes at a very high level, while process mining tools go into more granular detail.  [Business process simulation software](https://www.g2.com/categories/business-process-simulation) **:** Similar to process mining, business process simulation software allows businesses to assess business processes. This software provides more robust tools for simulating these processes and focuses on testing and validating what-if scenarios. It provides tools for creating models as well as visualizing the models and outcomes. It is typically used by executives, managers, and external consultants looking to get a better understanding of a company’s business processes.  ### Challenges with Process Mining Tools Software solutions can come with their own set of challenges. It must always be kept in mind that process mining, like any other digital transformation or automation-related solution, is not a magic bullet. Therefore, users must keep these pitfalls and issues in mind: **Integrations:** One concern that users of process mining software should be aware of is the type of software that process mining tools can integrate with to automate processes. Often, companies will deploy process mining tools on top of ERP systems, contact center infrastructure tools, or accounting software, among many other types of software. If the software that a business is hoping to automate processes within is not compatible with the process mining tool of their choice, then there is no point in purchasing that specific product.  **Compatibility** : Buyers should go as far as to ensure that the process mining solution can run on either Windows or macOS or any other operating system they may run at their business. Most process mining tools are platform agnostic and can work across many different software vendors; however, it is always best to double-check when buying the software. **Unexpected costs:** Just as with any software, it is essential to consider all the potential costs involved. With process mining software, users might discover that they end up spending more than they thought they would. ### Which Companies Should Buy Process Mining Tools? Each industry can benefit in some way from process mining software and implementing an automation strategy. Here are a couple of industry examples where the benefits of process mining are paying off: **Healthcare:** Shifts at the hospital can be mentally and physically draining, and the last thing a med tech needs is to stay up on repetitive, low-priority tasks. Process mining software can help healthcare leaders take account of processes and ensure that processes are optimized or automated as needed. **Telecommunications:** Telecommunications companies are always looking to improve their processes and bring the best and fastest services to their customers. Process mining can help them better understand their processes. ### How to Buy Process Mining Tools #### Requirements Gathering (RFI/RFP) for Process Mining Software  When looking to deploy a process mining solution, it is crucial to start from the beginning. In other words, a business should begin by conducting an overview of business processes. If a company is just starting out and looking to purchase its first process mining software, or wherever a business is in its buying process, g2.com can help select the best option. As mentioned above, buyers should also consider the related and ancillary software and services they might want to deploy alongside process mining, such as RPA or [robotic process automation (RPA) consultancy services](https://www.g2.com/categories/robotic-process-automation-rpa-consultancy-services).  Taking a holistic overview of the business systems and processes will help businesses identify pain points. This will help them figure out which software to buy (e.g., whether it can effectively handle the business’ processes) and develop buying criteria.  A request for information (RFI) can be useful, especially if the deployment is large in scale and scope. By producing this, a business can be well-placed to gather information from sellers. Depending on the scope of the deployment, it might be helpful to produce an RFI, a one-page list with a few bullet points describing what is needed from process mining software. #### Compare Process Mining Software Products **Create a long list** Evaluating vendors should start with a long list, which will help determine whether a given solution is a good fit. Buyers should create a broad list of tools that align with their business goals. So that there is a level playing field, it is important to ask the same set of questions to each seller. **Create a short list** Next, a whittling down should take place. Through pointed questions, demos, and trials, one can go from a long list to a short one. Although this will differ for each business and use case, three to five products is typically a good number. With this list in hand, businesses can produce a matrix to compare the features and pricing of the various solutions. **Conduct demos** To ensure a thorough comparison, the user should demo each solution on the short list using the same use case and datasets. This will allow the business to evaluate like-for-like and see how each vendor compares against the competition. #### Selection of Process Mining Software  **Choose a selection team** Before getting started, it's crucial to create a winning team that will work together throughout the entire process, from identifying pain points to implementation. The software selection team should consist of organization members with the right interests, skills, and time to participate in this process. A good starting point is to aim for three to five people who fill roles such as the main decision maker, project manager, process owner, system owner, or staffing subject matter expert, as well as a technical lead, IT administrator, or security administrator. In smaller companies, the vendor selection team may be smaller, with fewer participants, multitasking, and taking on more responsibilities. **Negotiation** Just because something is written on a company’s pricing page does not mean it is final, although some companies will not budge. It is imperative to open up a conversation regarding pricing and licensing. For example, the vendor may be willing to give a discount for multi-year contracts or to recommend the product to others. **Final decision** After this stage, and before going all in, it is recommended to roll out a test run or pilot program to test adoption with a small sample size of users. If the tool is well used and well received, the buyer can be confident that the selection was correct. If not, it might be time to go back to the drawing board. ### How much do Process Mining Tools cost? Generally, process mining tools require a license (priced either annually or monthly). In addition, one often pays extra per bot, with unattended bots being more expensive than attended ones.  #### Return on Investment (ROI) Since process mining might take the place of humans’ tasks (or their jobs), one must analyze and compare the cost of automation versus having humans do the same tasks. Although the extent to which the software impacts the company’s bottom line is a key indicator of success, it should not be the only one. One must also investigate the ethical ROI, or the moral impact job displacement will have. ### Implementation of Process Mining Tools **Who is Responsible for Process Mining Tool Implementation?** Although some process mining solutions require significant IT support, most can be deployed directly by business leaders. These business leaders will have the best visibility into their team’s processes. For more complex deployments, support from the IT team will likely be needed. The IT team might also be involved with security. Since process mining software can access the most sensitive information, IT might get involved to test how secure the software is. **What Does the Implementation Process Look Like for Process Mining Tool?** When one seeks to automate their processes, they must start with a deep analysis of those processes. It need not start with expensive software or an external team. It can begin with pen and paper or on a whiteboard, digital or otherwise. The company, or team, can pinpoint the most broken processes or those ripe for automation, such as the most repetitive ones. Only after this hard work can the actual automation begin. **When Should You Implement Process Mining Tool?** Many solutions provide free trials to test the technology's effectiveness. This can help a business determine whether or not the solution is right for them. If the decision has been made to deploy process mining, it is key that it does not get siloed into one department; otherwise, its very deployment may lead to further complication and confusion around processes. ### Process Mining Tools Trends **Artificial intelligence (AI)** Process mining vendors are striving to implement elements of AI and machine learning into their solutions to allow businesses to better understand their processes. These AI capabilities allow process mining tools to visually watch processes and carry them out independently, without human intervention. As with most AI initiatives, the use cases in process mining software are relatively raw. However, to achieve true automation, the two technologies will need to work seamlessly. This will help businesses with their overall digital transformation.