Avigilon ACM


Access Control Manager (ACM) helps organizations keep people, property and assets safe with an easy-to-use, role-based system that can grow with you. It has the flexibility to work with the systems you already have, which helps eliminate extra work and increase productivity.

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Avigilon ACM Reviews

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Avigilon ACM review by User in Higher Education
User in Higher Education
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Verified Current User
Review Source

"Affordable Security Solutions"

What do you like best?


Simple Layout

Data Storage

All-In-One Package

What do you dislike?

Learning Curve

Limitations in implementation

More useful for higher-level administrators

Recommendations to others considering the product:

Consider this product's all-in-one capability for security and access. Avigilon's bundles of services are incredibly helpful on a day-to-day basis, and an all-in-one option for cameras and ID cards is fantastic!

What problems are you solving with the product? What benefits have you realized?

Avigilon's Access Control Manager has allowed my company to restrict access to specific buildings while also monitoring all entrances and exits with cameras. This system has provided us additional security and recorded video footage of unauthorized entry to areas. (And has led to two separate thefts of bicycles being solved!)

For access restriction, our Staff ID cards have become much more efficient, as it is incredibly easy to reprogram them as necessary. Terminations can happen immediately and require little/no lead time. Changes are nearly instant and the system doesn't take much time to refresh.

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Avigilon ACM review by Kayley K.
Kayley K.
Validated Reviewer
Review Source

"Mostly Good & Easy to Use"

What do you like best?

Our company has several different locations. Avigilon allows you to manage all your locations from one centralized location. This makes things so much easier to troubleshoot and manage. We also really benefit from the synchronization to active directory. It really cuts down on the time spent managing use accounts.

What do you dislike?

We have a lot of cameras at all of our locations running on the same server. In order to record more than 2 weeks of footage, we would have to buy more storage and storage is very expensive. It would be nice to be able to have more than 2 weeks without having to purchase a lot more storage.

What problems are you solving with the product? What benefits have you realized?

We are able to track safety incidents and theft incidents with the software.

What User Provisioning/Governance solution do you use?

Thanks for letting us know!
Avigilon ACM review by User in Security and Investigations
User in Security and Investigations
Validated Reviewer
Review Source

"Keeps up to with the cameras I watch"

What do you like best?

I like that I can customize my own layout of how I want to view cameras and it will save it so its the same when I log back in the next day.

What do you dislike?

Haven't found a way to rotate camera views within a tab to the large view. It only allows the camera I select for that view to be there. Would love to have multiple cameras rotating to a large tile from a smaller one.

Recommendations to others considering the product:

Simple layout. Doesn't require a lot of computer knowledge to operate.

What problems are you solving with the product? What benefits have you realized?

Sometimes I have trouble with lagging and cameras frequently going down and it doesn't really tell you when it went down. You just have to review the footage it recorded to find out.

Avigilon ACM review by User
Validated Reviewer
Review Source

"Software dampened by its mediocre audio in otherwise a smooth, user-friendly experience"

What do you like best?

- Application is relatively easy to use.

- Features are also available on the mobile device by downloading the Avigilon app.

- Can monitor multiple cameras in multiple angles at once.

- Excellent video quality.

What do you dislike?

- Video downloads take a longer time than average surveillance systems.

- "Bookmarks" feature is somewhat confusing to average users.

- Video downloaded in .avi format loses audio when played in Windows Media Player.

Recommendations to others considering the product:

Have consideration of after-sale service in mind before purchasing; it is likely that you will return to them for repeated camera fixing and audio issues troubleshooting in the future.

What problems are you solving with the product? What benefits have you realized?

Witness, victim and suspect interviews; security footage for record keeping. The benefits are to be able to keep a log of all interviews conducted for court purposes.

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