I appreciate AvidXchange for its ease of use in getting expense reports paid and the ability to email expense reports directly. It helps me get things done faster and more efficiently. Review collected by and hosted on G2.com.

It times out frequently and makes me sign in again. Review collected by and hosted on G2.com.

The AP process in AvidXchange is user friendly for the individuals that are responsible for coding and approving invoices. The invoices show up in their queues and they only have to review the information for accuracy, enter the appropriate GLs, amounts and descriptions and approve them. The invoice goes to the next individual in queue as needed. Training is provided during implementation that assist the admins in the logic to set up the workflows and the authorization levels. Once these are set up the daily process is smooth to batch and pay the invoices. AvidXchange interfaces with our core system so the daily invoice process is extremely efficient. I would recommend this AP solution to decrease staff time spend on invoice processing and allow more time for other tasks. Review collected by and hosted on G2.com.

We would like to set max character limits for some fields that cause an exception when importing into the core system. Review collected by and hosted on G2.com.

No paper. All information for invoices is on the computer Review collected by and hosted on G2.com.

The help desk is sometimes not useful. You a need a person & not the chat room to resolve issues. Plus how did your payment export file that had been used for months get changed? Review collected by and hosted on G2.com.

Ease of workflows and approval processes. Review collected by and hosted on G2.com.

payment processing may require longer times. Review collected by and hosted on G2.com.

I like that AvidXchange is fast and easy to use. I also appreciate that it syncs with Yardi, making the whole process seamless. The initial setup was great, which made getting started a breeze. Review collected by and hosted on G2.com.

The AI portion of AvidPay. Review collected by and hosted on G2.com.

What we find most helpful is the reviewer/approver can code their own invoices. We also like the added feature of the stop pay under the Pay menu, this has saved us a lot of time. We also like the ability to see payment status. Review collected by and hosted on G2.com.

What I find least helpful is that the reviewer/approver cannot see their invoices once approved and that it can only be see at the manager level. They cannot see the status of their invoices. We spend a lot of time advising the status of payments back to our reviewer/approvers (not at manager level). Also when it is audit time, we are bombarded with requests on pulling documentation and if they had this access, they could access it on their own. Review collected by and hosted on G2.com.

I really like how easy it is to use the platform. We use Avid Suite and I am on there multiple times every day. You can easily add users with the exact levels of security you choose. It is very easy to train new employees as they start with the company as well. Most of my employees are good to go after 2 days of usage. You can upgrade other pieces of the platform as your business needs and the team does well giving you what you need for training and support during the implementation process and the integration process is fairly easy and smooth. The Capture feature is one of the best out there and does a superb job of auto filling the invoice information in for you to save even more time. Review collected by and hosted on G2.com.

I really don't have anything to dislike about AvidXchange except when the product is down and I have to wait for it. Review collected by and hosted on G2.com.

Ascend is super easy to use and very intuitive. Customer support is always really helpful and responds in a timely manner. I use this application daily and never have any issues navigating or processing routine and ad-hoc transactions and research. I wasn't part of the implementation, but I have integrated additional modules after Ascend was implemented and the process has always been straightforward and easy to follow. Customer support was always there to inquire with if we had any troubles. Review collected by and hosted on G2.com.

The reporting tools are a bit restrained and require some finnegeling to achieve a desired output. My advice would be to generate a report that's general in scope but specific to what you're looking for then download the report to excel. Review collected by and hosted on G2.com.

I really like AvidXchange because it helps save us time, especially through its automation feature. The initial setup was fairly easy, which was a relief. Most importantly, it's efficient without any major issues to deal with. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

AvidXchange makes it easier for everyone to keep track of every invoice with its timestamps. The quickness and effectiveness of the software also stand out to me, making my workflow much smoother. Review collected by and hosted on G2.com.

It is very limited with reports and dashboard designs Review collected by and hosted on G2.com.