--- title: AvidXchange Reviews meta\_title: 'AvidXchange Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 329 reviews by the users' company size, role or industry to find out how AvidXchange works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 329 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

### AvidXchange Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** of AvidXchange, enhancing efficiency in accounts payable processes and user satisfaction. [(71 mentions)](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1100117&qs=pros-and-cons#reviews)

Users appreciate the **efficient invoicing automation** of AvidXchange, streamlining AP workflows and enhancing visibility. [(53 mentions)](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1095253&qs=pros-and-cons#reviews)

Users value the **time-saving capabilities** of AvidXchange, significantly reducing hours spent on accounts payable tasks. [(34 mentions)](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1099838&qs=pros-and-cons#reviews)

Users highlight the **efficiency** of AvidXchange, significantly streamlining their accounts payable and invoicing processes. [(26 mentions)](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1100163&qs=pros-and-cons#reviews)

Users value the **streamlined accounts payable automation** of AvidXchange, enhancing efficiency and control in invoicing processes. [(23 mentions)](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1095634&qs=pros-and-cons#reviews)

Users report **poor customer support** , often facing unresolved issues and delays in response from AvidXchange's team. [(32 mentions)](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1096486&qs=pros-and-cons#reviews)

Users frequently experience **delays** in payment processing and customer support, impacting the overall efficiency of AvidXchange. [(26 mentions)](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1095589&qs=pros-and-cons#reviews)

Users often face **payment issues** with AvidXchange, causing delays and requiring frequent support interactions for resolution. [(26 mentions)](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1100930&qs=pros-and-cons#reviews)

Users face issues with **slow vendor payments** and limited options for payment methods in AvidXchange. [(25 mentions)](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1096081&qs=pros-and-cons#reviews)

Users experience **invoicing issues** due to inaccurate indexing, leading to increased workload and inefficiencies in processing. [(22 mentions)](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1095482&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of AvidXchange

##### 1. Ease of Use

Users appreciate the **ease of use** of AvidXchange, enhancing efficiency in accounts payable processes and user satisfaction.
[
See 71 mentions
](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1100117&qs=pros-and-cons#reviews)

See Related User Reviews

CD

Caitlyn D.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined AP Workflow, Stellar Visibility"

What do you like about AvidXchange?

I use AvidXchange primarily for accounts payable automation and invoicing processing. It has streamlined our entire AP workflow, from invoicing receip

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"AvidXchange made us more efficient"

What do you like about AvidXchange?

What I like most is the data is accessible by multiple departments and is very user friendly. While I use the software daily, some of our other depar

##### 2. Invoicing

Users appreciate the **efficient invoicing automation** of AvidXchange, streamlining AP workflows and enhancing visibility.
[
See 53 mentions
](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1095253&qs=pros-and-cons#reviews)

See Related User Reviews

CD

Caitlyn D.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined AP Workflow, Stellar Visibility"

What do you like about AvidXchange?

I use AvidXchange primarily for accounts payable automation and invoicing processing. It has streamlined our entire AP workflow, from invoicing receip

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined AP Payments with Impressive Accuracy"

What do you like about AvidXchange?

AvidXchange makes it easier for everyone to keep track of every invoice with its timestamps. The quickness and effectiveness of the software also stan

##### 3. Time-saving

Users value the **time-saving capabilities** of AvidXchange, significantly reducing hours spent on accounts payable tasks.
[
See 34 mentions
](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1099838&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined AP Payments with Impressive Accuracy"

What do you like about AvidXchange?

AvidXchange makes it easier for everyone to keep track of every invoice with its timestamps. The quickness and effectiveness of the software also stan

ST

Stein T.

Mid-Market (51-1000 emp.)

4.0/5

"Avidascend speeds up AP process"

What do you like about AvidXchange?

Avid has increased production of our accounts payable team. We were able to decrease our AP team from 3 FT to 2 FT employees over the time of the conv

##### 4. Efficiency

Users highlight the **efficiency** of AvidXchange, significantly streamlining their accounts payable and invoicing processes.
[
See 26 mentions
](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1100163&qs=pros-and-cons#reviews)

See Related User Reviews

CD

Caitlyn D.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined AP Workflow, Stellar Visibility"

What do you like about AvidXchange?

I use AvidXchange primarily for accounts payable automation and invoicing processing. It has streamlined our entire AP workflow, from invoicing receip

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"AvidXchange made us more efficient"

What do you like about AvidXchange?

What I like most is the data is accessible by multiple departments and is very user friendly. While I use the software daily, some of our other depar

##### 5. Accounts Payable

Users value the **streamlined accounts payable automation** of AvidXchange, enhancing efficiency and control in invoicing processes.
[
See 23 mentions
](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1095634&qs=pros-and-cons#reviews)

See Related User Reviews

CD

Caitlyn D.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined AP Workflow, Stellar Visibility"

What do you like about AvidXchange?

I use AvidXchange primarily for accounts payable automation and invoicing processing. It has streamlined our entire AP workflow, from invoicing receip

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"AvidXchange made us more efficient"

What do you like about AvidXchange?

What I like most is the data is accessible by multiple departments and is very user friendly. While I use the software daily, some of our other depar

### 5 Cons or Disadvantages of AvidXchange

##### 1. Poor Customer Support

Users report **poor customer support** , often facing unresolved issues and delays in response from AvidXchange's team.
[
See 32 mentions
](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1096486&qs=pros-and-cons#reviews)

See Related User Reviews

CD

Caitlyn D.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined AP Workflow, Stellar Visibility"

What do you dislike about AvidXchange?

While AvidXchange works well overall, the interface can feel less intuitive at times, and reporting options could be more flexible. There are also occ

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"AvidXchange made us more efficient"

What do you dislike about AvidXchange?

The turnaround time for user support is an area that can be improved.

##### 2. Delays

Users frequently experience **delays** in payment processing and customer support, impacting the overall efficiency of AvidXchange.
[
See 26 mentions
](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1095589&qs=pros-and-cons#reviews)

See Related User Reviews

CD

Caitlyn D.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined AP Workflow, Stellar Visibility"

What do you dislike about AvidXchange?

While AvidXchange works well overall, the interface can feel less intuitive at times, and reporting options could be more flexible. There are also occ

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"AvidXchange made us more efficient"

What do you dislike about AvidXchange?

The turnaround time for user support is an area that can be improved.

##### 3. Payment Issues

Users often face **payment issues** with AvidXchange, causing delays and requiring frequent support interactions for resolution.
[
See 26 mentions
](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1100930&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Has improved AP processing"

What do you dislike about AvidXchange?

One of the only downsides is sometimes the invoice/payment sync from Avid to MIP is finicky. If there is an error, it can hold processing up until the

KS

Kelly S.

Mid-Market (51-1000 emp.)

4.5/5

"AvidPay User highly recommends!"

What do you dislike about AvidXchange?

My only issue with AvidPay is that they only allow vendors 10 days to accept virtual card payments before converting them to a physical check and some

##### 4. Vendor Management

Users face issues with **slow vendor payments** and limited options for payment methods in AvidXchange.
[
See 25 mentions
](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1096081&qs=pros-and-cons#reviews)

See Related User Reviews

KS

Kelly S.

Mid-Market (51-1000 emp.)

4.5/5

"AvidPay User highly recommends!"

What do you dislike about AvidXchange?

My only issue with AvidPay is that they only allow vendors 10 days to accept virtual card payments before converting them to a physical check and some

MC

Mike C.

Small-Business (50 or fewer emp.)

4.0/5

"Streamlined Payment Process with Room for Customization"

What do you dislike about AvidXchange?

Some vendors take a long time to receive their payments from the Accounts Payable module. It would be better to be able to choose the payment method u

##### 5. Invoicing Issues

Users experience **invoicing issues** due to inaccurate indexing, leading to increased workload and inefficiencies in processing.
[
See 22 mentions
](https://www.g2.com/products/avidxchange/reviews?filters%5Bsentiment_snippet%5D=1095482&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Has improved AP processing"

What do you dislike about AvidXchange?

One of the only downsides is sometimes the invoice/payment sync from Avid to MIP is finicky. If there is an error, it can hold processing up until the

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Efficient Invoice Management, Easy Workflow"

What do you dislike about AvidXchange?

The only thing that I wish is it would hold invoice PDF's for more than 7 years.

  

 ![Verified User in Religious Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Religious Institutions")
UR

Verified User in Religious Institutions

Mid-Market (51-1000 emp.)

7/15/2025

"Solid invoice processing option"

4/5

What do you like best about AvidXchange?

It allowed us to go paperless! Easy to manage workflows for approvals, easy submission process, works well. Review collected by and hosted on G2.com.

What do you dislike about AvidXchange?

I feel like AvidXchange was one of the early players into the game but has probably been surpassed by others. The API connection to our GL software is non-existent and that really limits a lot of features. Also, customer service has never been a strength of theirs - I don't know if we have a customer service rep or who to reach out to if we have problems other than some generic contact info. Review collected by and hosted on G2.com.

What problems is AvidXchange solving and how is that benefiting you?

Fully electronic handling of invoices - submission, coding, review, approval, and batching. Has allowed our business to grow significantly while not needing to increase our AP staff. Review collected by and hosted on G2.com.

Show More

Response from Brooke Boan of AvidXchange

[Editedit](https://www.g2.com/survey_responses/avidxchange-review-11397406/official_response/edit)

Thank you for taking the time to review AvidXchange! We are so happy to hear that your invoice processing has improved.

We want to make sure you have the best customer experience possible. Please reach out to support@avidxchange.com and provide your account details for more information on who to reach out to the next time you have a question.

3/2/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

DW

David W.

Enterprise (\> 1000 emp.)

4/3/2026

"Streamlined Vendor Payments with Great Support"

4.5/5

What do you like best about AvidXchange?

I like the workflow and support when adding new locations and bank accounts with AvidXchange. It's really helpful because we add locations regularly, and it ensures we have a consistent process. I also found it easy to set up and expand, which adds to the convenience. Review collected by and hosted on G2.com.

What do you dislike about AvidXchange?

I'd like to improve virtual card vendor adoption and consistency. Some vendors like Zillow and Sherwin Williams should be 100% virtual card. Review collected by and hosted on G2.com.

What problems is AvidXchange solving and how is that benefiting you?

I use AvidXchange for managing payments and monetizing virtual card payments. It streamlines workflow and supports adding new locations and bank accounts, giving us a consistent process. Review collected by and hosted on G2.com.

Show More

Response from Brooke Boan of AvidXchange

[Editedit](https://www.g2.com/survey_responses/avidxchange-review-12583552/official_response/edit)

Thank you, David, for the thoughtful review! We are so happy to hear that AvidXchange is making your processes smoother.

Validated ReviewerIncentivizedSource: Seller invite

  

 ![Janette E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janette E.")
JE

Janette E.

VP-Finance

Mid-Market (51-1000 emp.)

2/10/2026

"Effortless Weekly Check Runs and Smooth Reconciliation with AvidXchange"

5/5

What do you like best about AvidXchange?

It’s extremely easy to run our weekly check runs with AvidExchange. We simply do what we normally do in Workamajig, and the file goes directly to AvidExchange. From there, they separate the payments by credit card, ACH, or paper checks, which keeps everything organized. They also make the reconciliation process straightforward and easy to manage. Their customer support is great. Review collected by and hosted on G2.com.

What do you dislike about AvidXchange?

I don’t like that they charge me a fee to send ACH payments to my vendors. Review collected by and hosted on G2.com.

What problems is AvidXchange solving and how is that benefiting you?

It saves us many hours each month. Review collected by and hosted on G2.com.

Show More

Response from Brooke Boan of AvidXchange

[Editedit](https://www.g2.com/survey_responses/avidxchange-review-12337866/official_response/edit)

Thanks for the great review! It's great to hear how AvidXchange is helping streamline your weekly check runs and simplify reconciliation—saving your team valuable time each month.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Lindsey K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsey K.")
LK

Lindsey K.

ACCOUNTS PAYABLE MANAGER

Mid-Market (51-1000 emp.)

7/1/2025

"The Future of AP is Automated"

4.5/5

What do you like best about AvidXchange?

That it streamlines everything and makes workload so much more efficiant Review collected by and hosted on G2.com.

What do you dislike about AvidXchange?

That the budgets do not sync yet with our system. Review collected by and hosted on G2.com.

What problems is AvidXchange solving and how is that benefiting you?

There has not been many problems. The only problem with no fix yet is that the budgets module does not work for us yet. Review collected by and hosted on G2.com.

Show More

Response from Brooke Boan of AvidXchange

[Editedit](https://www.g2.com/survey_responses/avidxchange-review-11354324/official_response/edit)

Thank you, Lindsey for taking the time to share your experience with AvidXchange! We love sharing the benefits of AP automation with our customers.

4/28/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
EH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

6/9/2026

"AvidXchange Streamlined Our AP Workflow Fast"

4.5/5

What do you like best about AvidXchange?

AvidXchange has been a solid upgrade for our AP workflow. We were coming from manual payment processing, and the efficiency gains became noticeable pretty quickly. It streamlines both invoice management and payment processing in a way that’s hard to argue with once you’re fully up and running. Review collected by and hosted on G2.com.

What do you dislike about AvidXchange?

Customer service wait time could be bettter Review collected by and hosted on G2.com.

What problems is AvidXchange solving and how is that benefiting you?

Efficiency in payment processing Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

  

HS

hayley s.

Property Manager - Siena Ridge Apartments

Small-Business (50 or fewer emp.)

12/11/2025

"Effortless Bill Payments Make Life Easier!"

4.5/5

What do you like best about AvidXchange?

AvidXchange has been game changer in our accounts payable process! Instead of someone spending HOURS and HOURS of time each month to pay all our vendors, it is streamlined and all on our Avid portal. Payments can be sent timely and accurately, and it makes it so easy to search! Review collected by and hosted on G2.com.

What do you dislike about AvidXchange?

The indexing process sometimes will send our current invoices to the wrong property or address, but it is a learning curve and will be corrected over time! Review collected by and hosted on G2.com.

What problems is AvidXchange solving and how is that benefiting you?

TIME! We were spending hours reviewing bills, entering them in our system, and then paying them via check. This has helped with time and ease of use for us and our customers! Review collected by and hosted on G2.com.

Show More

Response from Brooke Boan of AvidXchange

[Editedit](https://www.g2.com/survey_responses/avidxchange-review-12076931/official_response/edit)

Thank you, Hayley, for the great feedback! We’re so glad to hear AvidXchange has helped save your team time and streamline your AP process.

It’s always rewarding to see how customers are benefiting from faster, more accurate payments — and we appreciate you sharing your experience.

– The AvidXchange Team

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

TL

Tony L.

Vice President/Finance Manager

Mid-Market (51-1000 emp.)

2/10/2026

"Fewer Checks, Less Risk for Our Institution"

4/5

What do you like best about AvidXchange?

I like that we no longer have to write as many checks, and that the risk is no longer on our institution. Review collected by and hosted on G2.com.

What do you dislike about AvidXchange?

Some customers may sign up for a Virtual Card without fully understanding how it works, and then never complete the payment process. Also, checks seem to take longer to be delivered than they should. Review collected by and hosted on G2.com.

What problems is AvidXchange solving and how is that benefiting you?

They handle the majority of the work once invoices are paid, which frees us up to focus on other areas. Review collected by and hosted on G2.com.

Show More

Response from Brooke Boan of AvidXchange

[Editedit](https://www.g2.com/survey_responses/avidxchange-review-12338739/official_response/edit)

Thanks for the thoughtful review! We're glad AvidXchange has helped reduce check volume and shifted the risk off your institution—freeing up time for your team to focus elsewhere.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Mark B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark B.")
MB

Mark B.

Owner

Small-Business (50 or fewer emp.)

12/9/2025

"Efficient Payment Processing with Minor Delays"

4.5/5

What do you like best about AvidXchange?

I like the ease of tracking what is owed to us and when the payments will be expected. I also like that if we need to, we can arrange for an advance on some of that money, for a small fee. Review collected by and hosted on G2.com.

What do you dislike about AvidXchange?

As a small business, the only thing that could be improved would be the speed of payout after the invoice has been approved by AvidXchange's customer, which is our customer. Sometimes you have to wait for the end of the week, or if there's a holiday, like with Thanksgiving recently, you have to wait until the week after the holiday before the payout arrives. Review collected by and hosted on G2.com.

What problems is AvidXchange solving and how is that benefiting you?

AvidXchange helps me track payments owed and receive them with ease. If needed, I can get a virtual credit card to pay invoices directly, and I appreciate the option to arrange an advance on payment for a fee. Review collected by and hosted on G2.com.

Show More

Response from Brooke Boan of AvidXchange

[Editedit](https://www.g2.com/survey_responses/avidxchange-review-12066281/official_response/edit)

Thank you for the thoughtful feedback and for highlighting the visibility and flexibility the platform provides.

We’re glad to hear AvidXchange is making it easier to manage and track payments, and we appreciate you taking the time to share your experience.

– The AvidXchange Team

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. G2 IconValidated ReviewerSource: Organic

  

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
AP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

6/17/2026

"FundEZ’s Trusted Payment Processing Partner"

4/5

What do you like best about AvidXchange?

It is the only payment processing company that FundEZ partners with. Review collected by and hosted on G2.com.

What do you dislike about AvidXchange?

Sometimes Customer Svc is a little bit slow to respond. Review collected by and hosted on G2.com.

What problems is AvidXchange solving and how is that benefiting you?

Avid is handling payments to our vendors. This relieves my team from extra administrative work. They also maintain digital copies of everything, which is helpful for audit preparation. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

  

TF

Treyandrea F.

Small-Business (50 or fewer emp.)

3/11/2026

"Efficient with Stellar Support but Buggy Updates"

4/5

What do you like best about AvidXchange?

I like the customer service at AvidXchange, especially my Customer Service Manager, who is amazing at consistently answering my emails and questions, making sure that I am a happy customer. Review collected by and hosted on G2.com.

What do you dislike about AvidXchange?

The updates could be tested a little more before they're released. I often end up being a test subject and encounter bugs when updates happen. I don't mind being a test subject if informed beforehand, but it shouldn't be that way every single time, especially when the product breaks in the first couple of days. Review collected by and hosted on G2.com.

What problems is AvidXchange solving and how is that benefiting you?

I find AvidXchange speeds up payable processing, making my work more efficient. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

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