Priti D.
PD
Priti D.
Senior Marketing Coordinator
Enterprise (> 1000 emp.)
"Effective Tool for Contractor Compliance Management"
4.5/5
What do you like best about Avetta?

Avetta makes contractor and supplier compliance easy to manage from one platform. I have used it to review safety documents, insurance details and compliance status efficiently. The automated reminders and clear dashboard help save time and reduce manual work. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

The platform has a learning curve for new users and document approvals can sometimes take longer than expected. Pricing may also feel high for small contractors. Review collected by and hosted on G2.com.

Response from Victoria Johnson of Avetta

Thank you for sharing your feedback! We’re glad to hear that Avetta helps you efficiently manage contractor and supplier compliance, saving time through automated reminders and clear dashboards. We appreciate your candid input on the learning curve, approval timelines, and pricing considerations—insights like these help guide our ongoing improvements. Thanks again for being part of the Avetta community.

NJ
Naila J.
Supervisor, Safety Programs and Services
Enterprise (> 1000 emp.)
"Time, Resource, and Cost Savings!"
5/5
What do you like best about Avetta?

I love the support provided to both contractors and clients by the Avetta support teams. From implementation, integration, and continued improvement, all teams have been helpful and strive to answer all your questions the first time!

Avetta is also constantly evolving with new features, and stays in line with (if not ahead of) industry trends and requirements.

The platform itself is so easy to navigate, that we have found it easy to even have managers login to answer their own questions. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

I would love to be able to update questions in a questionnaire independently, as long as it is not a workflow impacting question. Review collected by and hosted on G2.com.

Response from Victoria Johnson of Avetta

Hi Naila,

Thank you so much for sharing your helpful review! It's wonderful to know that Avetta's support has been helpful and that our platform is streamlining your processes by eliminating manual reviews.

Your insights about the questionnaire are valuable to us, and I'll make sure our product team receives your feedback. We truly appreciate having you as an Avetta customer!

Zach H.
ZH
Zach H.
EHS Multi-Site Manager
Enterprise (> 1000 emp.)
"Avetta has been a great program to use for customer/client relations and compliance"
5/5
What do you like best about Avetta?

Helpful customer service, options to expand cliental. Ease of use as well as a simple dashboard to view at anytime. The option to have "Avetify" which is a compliance support feature they offer. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

The biggest downside I experienced while I have used Avetta was the Avetify option was enabled on our account and I, 1: never knew it was on our account until I noticed it on the renewal, and 2: was never reached out to except for when I attempted to cancel it. Review collected by and hosted on G2.com.

Response from Sheila Tobin of Avetta

Hi Zach,

Thanks so much for leaving a review! We're glad to hear that you find Avetta helpful for customer/client relations and compliance. We appreciate your feedback on the ease of use and dashboard features. We apologize for any inconvenience regarding the Vetify option and the lack of communication. We will take this feedback into consideration to improve this service.

Thank you again for sharing your experience.

—The Avetta Team

MW
Maresa W.
Administrative Assistant
Small-Business (50 or fewer emp.)
"I am new to Avetta...."
4/5
What do you like best about Avetta?

We have just started using Avetta via other GCs. It is particularly helpful when we have to renew forms such as Insurance Certificates. It was also helpful with regards to Safety. It assures we have all the pertinent information for the Safety Manuals. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

Nothing at this time....again, still new to system...but have not had any issues or dislikes. Review collected by and hosted on G2.com.

Response from Sheila Tobin of Avetta

Hi Maresa,

Thanks for taking the time to review Avetta! As a new user we're glad to hear that Avetta has been helpful for renewing forms and ensuring safety compliance. If you have any questions or need assistance as you continue to use the system, please don't hesitate to reach out to our support team.

Thank you again for sharing your experience.

—The Avetta Team

Sherry L.
SL
Sherry L.
Analyst
Enterprise (> 1000 emp.)
"User-Friendly Database, but Insurance Submission Could Be Streamlined"
3.5/5
What do you like best about Avetta?

The database is easy to use and it's fast. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

Submitting the certificate of insurance for every module instead of entering it once. Review collected by and hosted on G2.com.

Response from Victoria Johnson of Avetta

Thank you for taking the time to leave a review! We’re glad to hear that you find Avetta’s database easy to use and fast, and that it’s helping you stay qualified as a third‑party contractor so you can continue working across different sites.

We also appreciate your feedback regarding certificate of insurance submissions across multiple modules. We understand how repeating that step can be frustrating, and feedback like this is valuable as we continue to improve the experience for our users.

Thanks again for sharing your perspective and for being part of the Avetta community.

AW
Amanda W.
Service Coordinator
Mid-Market (51-1000 emp.)
"Good software"
5/5
What do you like best about Avetta?

Avetta has made tracking jobs easier on us. We have multiple clients that use Avetta and the software has helped us track what is needed. When I have needed further help, Avetta support has been easy to communicate with. We use Avetta monthly when we have new jobs come up. The number of features in Avetta is helpful as we can use one platform for all we need. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

There isn't anything I can think of off the top of my head. Avetta has been easy to use. Review collected by and hosted on G2.com.

Response from Sheila Tobin of Avetta

Hi Amanda,

Thanks for your awesome review! We're thrilled to hear that Avetta has made tracking jobs easier for you and that our support team has been helpful. We're committed to providing a platform with a wide range of features to meet your needs.

Thank you again for sharing your experience.

—The Avetta Team

MOHAMMAD  S.
MS
MOHAMMAD S.
Software engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Efficient compliance tracking and contractor onboarding tool"
4.5/5
What do you like best about Avetta?

Avetta makes it very easy to manage vendor compliance and safety documentation. The dashboard is clean and simple to navigate, and notifications help us stay updated with contract and certification statuses. Their customer support is also very responsive when needed. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

Some of the document uploads can be a bit slow, especially during peak hours. The UI on mobile devices could use some improvement for better accessibility. There are also occasional lags while generating compliance reports Review collected by and hosted on G2.com.

Response from Kendra Plesant of Avetta

Thank you so much for sharing your thoughtful review! We’re delighted to hear that Avetta is making vendor compliance and safety documentation easier for your team, and that you find the dashboard intuitive and our customer support responsive.

We appreciate your feedback about document upload speeds, mobile accessibility, and occasional lags in generating compliance reports. We’re continuously working to improve system performance and the mobile experience, and your insights help guide our priorities.

It’s great to know Avetta is helping you save time, reduce risk, and maintain strong audit trails. If you ever have additional suggestions or need assistance, please don’t hesitate to reach out to your account team or our support team.

CH
Carnesha H.
Director of Administration
Small-Business (50 or fewer emp.)
"Great Worksite Safety Platform"
3.5/5
What do you like best about Avetta?

Avetta has been most helpful in ensuring that we minimize our risk on jobsites. It's a place for our potential clients to see to it that we have safety policies in place along with insurance, etc. before bidding a potential bond. Granting them with the security of not having to deal with those sorts of safety risk. There could be more to gain from Avetta with it being a recognized platform for safety compliance, if there are I most definitely am not aware with some of the other services they provide. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

We started our Avetta account to show future clients, like Amazon that we have the capabilities of taking on the larger projects with reduced risk. However, from starting our account in July of 2024 we haven't landed a job from using Avetta. I believe we've had one, maybe two potential clients reach out to us via Avetta.

Updated Review: We recently had a company we've worked for, "Connect," with us on Avetta. While Avetta did notify us that this would increase our bill & gave us a date (Imagine going from a $0 bill to a $1,200 charge), I was under the impression that I could call & pay. In the meantime, I reached out to the company that "connected" with us to find out more information. We were charged by Avetta. I called Avetta to be refunded, and it took them almost 5 weeks to process our refund, whereas it took them a week to auto-charge us. Review collected by and hosted on G2.com.

Response from Kendra Plesant of Avetta

Thank you for sharing your experience! We're glad Avetta is helping you minimize risk and showcase your safety policies to potential clients. We understand your expectations for landing more opportunities and appreciate your feedback.

SS
Samantha S.
Director of HR
Mid-Market (51-1000 emp.)
"Avetta makes a very painful process a bit less painful"
3.5/5
What do you like best about Avetta?

It "holds your hand" through the process of vendor approvals. There are a lot of email reminders to make sure you're staying in compliance and the user interface is fairly simple to understand. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

Avetta is a necessity to do business with some of our customers, so the high costs and low-tier customer service are frustrating to deal with, considering most of it's users are not willingly participating. Review collected by and hosted on G2.com.

Response from Sheila Tobin of Avetta

Hi Samantha,

Thank you for sharing your experience. We aim to make the vendor approval process as smooth as possible and we are happy to "hold your hand" through the process. We appreciate your feedback on customer support and will take your feedback to our internal teams for future improvements.

We value your experience and appreciate your help in making us better.

—The Avetta Team

Mark S.
MS
Mark S.
Corporate Safety Manager
Mid-Market (51-1000 emp.)
"Much Easier and Cleaner"
4.5/5
What do you like best about Avetta?

It is cleaner and easier to use because of the organization and layout compared to ISN, the largest procurement site.

They have sample programs in Avetta that can help my subs, ISN does not. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

Not a clear management of subcontractors whom are under another sub for a client. Review collected by and hosted on G2.com.