Thank you for your feedback! We're glad to hear Avetta is helping you streamline processes, manage client expectations, and prioritize tasks more effectively. It's especially great to hear that the stoplight system provides clear visibility for your team and makes it easier to communicate requirements across your organization. We're also pleased that you've been able to successfully set up multiple international accounts with ease.

We appreciate your feedback regarding response times when reaching out with questions. Providing timely support is important to us, and we're continuously working to improve our responsiveness and overall customer experience.

Thank you for being part of the Avetta network and for sharing your experience.

Thank you for your feedback. We're glad to hear that Avetta helps streamline document sharing and create efficiencies for your organization. Making it easier to manage and share critical information with clients is a key part of helping suppliers stay ready to work.

We also appreciate your feedback regarding Worker Management. Clear visibility into requirements and next steps is important, and we understand that identifying what actions need to be completed should be as straightforward as possible. Feedback like yours helps us continue improving the user experience and making workflows easier to navigate.

Thank you for being part of the Avetta network and for sharing your experience.

Thank you for taking the time to share your experience. We’re sorry to hear that your onboarding and ongoing experience with Avetta has been frustrating.

We recognize that the initial setup can feel demanding, particularly when clients require specific documentation that may not always align with the scope of work you perform. We also understand how receiving repeated requests without clear guidance can be discouraging—this is not the experience we aim to deliver.

Your feedback regarding usability, support accessibility, and unexpected costs is important. We are actively working to improve the clarity of requirements, provide more in-platform guidance, and ensure suppliers can more easily access support when questions arise.

If you’re open to it, we’d welcome the opportunity to review your account, better understand the challenges you faced, and help clarify any outstanding or recurring requests. Our goal is to make compliance clearer, more efficient, and ultimately more valuable for the work you do. Please reach out to us at support@avetta.com

Thank you for sharing this feedback. I'm sorry your experience with setup, exception handling, and support has been this frustrating — that's not what we want for our clients, and I appreciate you being direct about it.

A few of the issues you raised (slow exceptions, requirements that don't fit your business, and support that felt dismissive) are things we want to look into specifically for your account. Would you be willing to reach out to us directly at support@avetta.com so we can dig into what went wrong and see what we can do to fix it?

Amanda, thanks so much for your review! We're glad to hear that Avetta has made the compliance process straightforward for you as a contractor. Our goal is to simplify the documentation and verification process for our users.

We value all feedback as it helps us identify areas for improvement, and we are committed to making our processes more efficient and user-friendly. Thank you again for sharing your thoughts.

—The Avetta Team

Hi Tahir,

Thank you for investing your time to leave this thoughtful review of Avetta! It's great to hear how Avetta is benefiting you in supply chain safety and sustainability. We strive to provide valuable solutions for both hiring companies and suppliers, and we're pleased to hear about the positive impact on your business.

We value your feedback as it helps us identify areas for improvement, and we are committed to making our products valuable to all of our users. Thank you again for sharing your experience.

—The Avetta Team

Thank you for leaving such a positive review! We’re glad to hear that Avetta’s ease of use and centralized view of contractor safety and security information are helping save time and simplify compliance reviews. It’s great to know the organization of the main panel is working well for you. We appreciate you being part of the Avetta community!

Thank you for taking the time to share your feedback. We appreciate your honesty and understand that ease of use is an important part of any platform experience. Improving usability and simplifying workflows is an ongoing focus for our team, and feedback like yours helps guide those improvements.

We’re glad to hear that Avetta is providing value by enabling you to meet client requirements and gain approval to work with owners who rely on Avetta to screen contractors and subcontractors. If you’re open to it, we’d welcome the opportunity to better understand where the experience felt most cumbersome and share available resources or updates that may help streamline your process.

Thank you for taking the time to share your review! We’re glad to hear that Avetta helps you manage supplier and contractor compliance in one place, saving time and making it easier to verify requirements and avoid delays. We appreciate your feedback regarding document update speed, as it helps us identify areas where we can continue to improve. Thanks again for being part of the Avetta community.

Hi Chase, Thank you for your review and valuable perspective. Your account team has been in touch and we hope you can join future client calls so we can continue incorporating your feedback. We’re also pleased to share that several of your concerns are already being addressed with our new product solutions. We look forward to hearing more from you and appreciate having you as an Avetta customer!