CF
Cass F.
"Easy Backups but Licensing Costs are High"
4/5
What do you like best about AvePoint Confidence Platform?

I like that AvePoint Confidence Platform makes it really easy to set backups up. It's also simple to recover your data when you need to, which is great for when restores are needed. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

The cost is high for the product compared to similar applications. Additionally, setting up multiple accounts per each backup area to log in with seemed overly complicated and took unnecessary time. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Set It and Forget It Automation That Keeps User Onboarding in Sync"
4.5/5
What do you like best about AvePoint Confidence Platform?

It is a system that once it is setup you can just leave it running in the background. New users are automatically added and leavers off boarded. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

The help guides are very text heavy, it would be good to have screenshots as well as some of these are a bit confusing. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Easy, Concise, and Centralized Governance, Security & Compliance Insights"
5/5
What do you like best about AvePoint Confidence Platform?

It’s easy to use and concise, and I like being able to see all of my governance, security, and compliance information in one place. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

Based on the work we’ve done on the platform, I don’t have any negative comments. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Intuitive, Easy Actions with Concise Logging and SSO"
4.5/5
What do you like best about AvePoint Confidence Platform?

Very intuitive and easy to perform actions. Logging is concise, and SSO is provided Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

Some of the backup methods for things like Planner require adding ana account to each M365 Group attached to each planner, but it doesn’t remove that permission when done, which is very problematic. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Smart App! What I Need is Only a Few Clicks"
5/5
What do you like best about AvePoint Confidence Platform?

I like the easy navigation. It takes a few clicks to go/get what I need. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

I can't think of anything I don't like about it Review collected by and hosted on G2.com.

LS
Leo S.
Technical Lead
Information Technology and Services
Mid-Market (51-1000 emp.)
"Effortless Backup and Monitoring for M365 and Azure"
5/5
What do you like best about AvePoint Confidence Platform?

We use it to back up customers' M365 resources and all Azure & M365 tenants' configurations. It's easy to configure, monitor and troubleshoot. The support is amazing too. We raise tickets. The case can be resolved within 1 day. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

We use AvePoint a lot for all the customers. I hope AvePoint can support more backup solutions. Review collected by and hosted on G2.com.

Kshitij G.
KG
Kshitij G.
Associate Software Engineer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great solution for Data Security, Backup, and Compliance"
5/5
What do you like best about AvePoint Confidence Platform?

From what I’ve learned, the best part about the AvePoint Confidence Platform is that it brings multiple aspects of data protection, governance, and compliance together in one place. I like that it works across widely used platforms like Microsoft 365, Google, and Salesforce, so organizations don’t have to manage separate tools. The focus on resilience and enabling secure collaboration also stands out, since that’s a big challenge for companies today. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

I don’t see any major drawbacks, but like many enterprise platforms, AvePoint Confidence Platform might feel complex at first because of the wide range of features. It likely requires some training or onboarding to get the most value, and smaller teams without dedicated IT staff might find that a bit challenging. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Reliable, Intuitive Platform with Easy Configuration and Searchable Help"
5/5
What do you like best about AvePoint Confidence Platform?

The platform has been reliable and intuitive from day one. Features and settings are displayed logically and easy to configure. The help/documentation is simple to search and use. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

There is nothing I dislike about this platform. Everything I need is present. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Simple Setup, Immediate Protection, and Rock-Solid Reliability, no hidden complexities or cost"
4.5/5
What do you like best about AvePoint Confidence Platform?

Simple to set up and use, with no complex procedures. Protection is almost immediate, and I haven’t run into any errors or failures. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

We’ve been using the product for a couple of years, and I still haven’t found anything I dislike. Review collected by and hosted on G2.com.

Ryan N.
RN
Ryan N.
"Reliable Backups with Occasional Glitches"
2.5/5
What do you like best about AvePoint Confidence Platform?

I like that AvePoint Confidence Platform works when we need it. Review collected by and hosted on G2.com.

What do you dislike about AvePoint Confidence Platform?

I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to have regular calls which don't happen anymore. Review collected by and hosted on G2.com.