--- title: AvePoint Confidence Platform Reviews meta\_title: 'AvePoint Confidence Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 127 reviews by the users' company size, role or industry to find out how AvePoint Confidence Platform works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 127 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- ### AvePoint Confidence Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **ease of use** of AvePoint Confidence Platform a significant advantage for implementation and management. [(63 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699564&qs=pros-and-cons#reviews) Users appreciate the **ease of use** and comprehensive backup solutions provided by AvePoint Confidence Platform. [(29 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699645&qs=pros-and-cons#reviews) Users value the **flexible backup frequency** options of AvePoint Confidence Platform, ensuring worry-free data protection. [(25 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700407&qs=pros-and-cons#reviews) Users value the **robust security and data protection** features of AvePoint Confidence Platform for comprehensive SaaS management. [(25 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700513&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of AvePoint Confidence Platform, facilitating a smooth implementation and management experience. [(22 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699021&qs=pros-and-cons#reviews) Users note the **high costs** associated with the AvePoint Confidence Platform, which can become burdensome over time. [(12 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699062&qs=pros-and-cons#reviews) Users experience **backup issues** with inconsistent data restoration and completion errors, causing frustration and inefficiency. [(10 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1698752&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** , citing unresponsive service and issues with backup data consistency. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1695968&qs=pros-and-cons#reviews) Users experience **slow performance** , particularly with data retrieval speed, making it challenging for new IT staff. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699280&qs=pros-and-cons#reviews) Users report **technical issues** with backup notifications and restore processes, complicating management and causing frustration. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=2253739&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of AvePoint Confidence Platform ##### 1. Ease of Use Users find the **ease of use** of AvePoint Confidence Platform a significant advantage for implementation and management. [ See 63 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699564&qs=pros-and-cons#reviews) See Related User Reviews ![Keith B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith B.") KB Keith B. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Backup with AvePoint Confidence Platform" What do you like about AvePoint Confidence Platform? I find the AvePoint Confidence Platform easy to implement and administer, which is a big plus for me. I primarily use its backup and restore capabilit RL Ryan L. Enterprise (\> 1000 emp.) 5.0/5 "AvePoint Fly: Easy, Accurate SharePoint Migration with Flexible Options" What do you like about AvePoint Confidence Platform? AvePoint Fly Migration for SharePoint (Online and OnPrem) is the best migration tool on the market. It's easy to use, accuracy on content (what you s ##### 2. Cloud Backup Users appreciate the **ease of use** and comprehensive backup solutions provided by AvePoint Confidence Platform. [ See 29 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699645&qs=pros-and-cons#reviews) See Related User Reviews RA R A. 4.0/5 "Streamlined Data Protection with Stellar Support" What do you like about AvePoint Confidence Platform? I like that the AvePoint Confidence Platform simplifies data protection across our cloud environment. It lets us set automated backup schedules and re JG JOHN G. Mid-Market (51-1000 emp.) 4.0/5 "Single Pane of Glass for Backups and Cloud Governance" What do you like about AvePoint Confidence Platform? Provides a single pain of glass to manage backups and cloud governance ##### 3. Backup Frequency Users value the **flexible backup frequency** options of AvePoint Confidence Platform, ensuring worry-free data protection. [ See 25 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700407&qs=pros-and-cons#reviews) See Related User Reviews RA R A. 4.0/5 "Streamlined Data Protection with Stellar Support" What do you like about AvePoint Confidence Platform? I like that the AvePoint Confidence Platform simplifies data protection across our cloud environment. It lets us set automated backup schedules and re CF Cass F. 4.0/5 "Easy Backups but Licensing Costs are High" What do you like about AvePoint Confidence Platform? I like that AvePoint Confidence Platform makes it really easy to set backups up. It's also simple to recover your data when you need to, which is grea ##### 4. Security Users value the **robust security and data protection** features of AvePoint Confidence Platform for comprehensive SaaS management. [ See 25 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700513&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "A Truly Hands-Off Product That Simply Works" What do you like about AvePoint Confidence Platform? it is a truly hand off product that just simply works. SN Stefan N. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One SaaS Data Protection, Governance & Compliance Made Easy" What do you like about AvePoint Confidence Platform? What’s really good about the AvePoint Confidence Platform is how it brings data protection, governance, security, and compliance for all your SaaS app ##### 5. Easy Setup Users appreciate the **easy setup** of AvePoint Confidence Platform, facilitating a smooth implementation and management experience. [ See 22 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699021&qs=pros-and-cons#reviews) See Related User Reviews ![Keith B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith B.") KB Keith B. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Backup with AvePoint Confidence Platform" What do you like about AvePoint Confidence Platform? I find the AvePoint Confidence Platform easy to implement and administer, which is a big plus for me. I primarily use its backup and restore capabilit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Set It and Forget It Automation That Keeps User Onboarding in Sync" What do you like about AvePoint Confidence Platform? It is a system that once it is setup you can just leave it running in the background. New users are automatically added and leavers off boarded. ### 5 Cons or Disadvantages of AvePoint Confidence Platform ##### 1. Expensive Users note the **high costs** associated with the AvePoint Confidence Platform, which can become burdensome over time. [ See 12 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699062&qs=pros-and-cons#reviews) See Related User Reviews CF Cass F. 4.0/5 "Easy Backups but Licensing Costs are High" What do you dislike about AvePoint Confidence Platform? The cost is high for the product compared to similar applications. Additionally, setting up multiple accounts per each backup area to log in with seem ![Patrick B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick B.") PB Patrick B. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Data Protection with Seamless Integration and Peace of Mind" What do you dislike about AvePoint Confidence Platform? What I dislike about the AvePoint Confidence Platform is that its broad set of features and complexity can make the initial setup and learning curve s ##### 2. Backup Issues Users experience **backup issues** with inconsistent data restoration and completion errors, causing frustration and inefficiency. [ See 10 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1698752&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive, Easy-to-Navigate Experience with AvePoint Confidence Platform" What do you dislike about AvePoint Confidence Platform? The platform times out too soon forcing a re-login. ##### 3. Poor Customer Support Users express frustration with **poor customer support** , citing unresponsive service and issues with backup data consistency. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1695968&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav WS Warren S. Mid-Market (51-1000 emp.) 4.5/5 "Very simple and straightforward, true set and forget" What do you dislike about AvePoint Confidence Platform? Possibly the frequency of the backups, you can only do max 6 per day for things like OneDrive or Exchange Online. Not a critique on the platform, its ##### 4. Slow Performance Users experience **slow performance** , particularly with data retrieval speed, making it challenging for new IT staff. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699280&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great Cloud Governance for M365 Environment" What do you dislike about AvePoint Confidence Platform? Few bugs keeps moving along the product and enhancement takes a lot of time to implement ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive, Easy-to-Navigate Experience with AvePoint Confidence Platform" What do you dislike about AvePoint Confidence Platform? The platform times out too soon forcing a re-login. ##### 5. Technical Issues Users report **technical issues** with backup notifications and restore processes, complicating management and causing frustration. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=2253739&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great Cloud Governance for M365 Environment" What do you dislike about AvePoint Confidence Platform? Few bugs keeps moving along the product and enhancement takes a lot of time to implement ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav ![Giridharan U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giridharan U.") GU Giridharan U. Technical Architect Mid-Market (51-1000 emp.) 2/7/2024 "Easy to go backup solution" 5/5 What do you like best about AvePoint Confidence Platform? Easy & straight forward solution to onboard and integrate the backup for our existing data. The customer support was great during the onboarding which helped us to understand the features in place and for a quick implementation. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? The pricing should be bit flexible for small and medium scale industries. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Easy online backup solution is one of the best solutions available. File Recovery is an additional feature provided which did benefit us a lot. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Michael F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael F.") MF Michael F. Solution Engineer Enterprise (\> 1000 emp.) 9/27/2023 "All you need for your M365 Backup" 5/5 What do you like best about AvePoint Confidence Platform? It is very easy to use and very quick to implement. In my experience, no other M365 Cloud Backup provider has the same number of features they can back up. The backup is very reliable and fast. There is also the ability to use AvePoint's unlimited storage. Another important point is that no other cloud backup provider is as quick to introduce new or additional features. Finally, and most importantly, it is a true SaaS solution with strong encryption in transit and no hosting required on my part. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? The Lincesing Bundles could be better and are not cheap. There could be more options when it comes to Backup frequency. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? It presents a quick and powerful Cloud Backup Solution to present to my costumers. It can be relative easily sloted into many environments and take over the Backup dutys. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sai Teja S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sai Teja S.") SS Sai Teja S. Information Technology Analyst Small-Business (50 or fewer emp.) 3/12/2024 "The cloud backup we need AvePoint" 4.5/5 What do you like best about AvePoint Confidence Platform? Unlimited cloud backup and secure storage. Recover by our own. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? For short time cost was fine, but for longer period cost was more which was better if less price. Also Network issue while data transfer Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Its useful mainly for data backup that to automated which helps us more time saving and data in secure environment Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite BK Bharath K. Enterprise (\> 1000 emp.) 3/13/2024 "Cloud backup for dbas" 5/5 What do you like best about AvePoint Confidence Platform? Avepoint cloud backup is really helping to store database backup files in cloud securely and archive tha files for long term retention period. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? There is nothing to dislike except data retrieval speed of the files. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Avepoint cloud backup is solving the storage space issues for keeping large database backup files in cloud securely Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SK Suhas k. Sernior Support Team Small-Business (50 or fewer emp.) 3/12/2024 "Best backup product for cloud for O365" 5/5 What do you like best about AvePoint Confidence Platform? Best tool to get backup for of 0365 mails.u can add easily 0365 inbox and take backup easily. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Sharepoint backup need to check.It taked more time for backup. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? i am worry less baout to take backup of each inboxes and we can do the pst easily. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ranjith R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ranjith R.") RR Ranjith R. Technical Lead Enterprise (\> 1000 emp.) 2/13/2024 "Better choice for organization with 5000+ users" 3.5/5 What do you like best about AvePoint Confidence Platform? Best about avepoint is the easy to implement and the customer support they provided us during our migration from Box to OneDrive account for 5000+ users in various batches with less service impact. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? External user permissions and shared items from other users take sometime to reflect in OneDrive application. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? We used Avepoint for migration and its really effective. Review collected by and hosted on G2.com. Show More 3/23/2025 Validated ReviewerIncentivizedSource: G2 invite ![Shubham B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shubham B.") SB Shubham B. Small-Business (50 or fewer emp.) 2/6/2024 "Best tool for backing up our users data!" 5/5 What do you like best about AvePoint Confidence Platform? The efficiency with which the tool calculates the cost of backing up and storing the data is really as it helps us on optimising the cost for our gaming studio. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Nothing as such, the tool really helped out data engineering team. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? The problem of storing the large data of our users as being a gaming company the data is huge. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Arjun T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arjun T.") AT Arjun T. Sr. Techno-Commercial Consultant Computer Software Mid-Market (51-1000 emp.) 2/6/2024 "Trusted tool for the cloud backup" 4.5/5 What do you like best about AvePoint Confidence Platform? One of AvePoint Cloud Backup's unique features is its full coverage. AvePoint supports Office 365, SharePoint, and OneDrive. This flexibility has provided us piece of mind, knowing that our crucial information is secure regardless of its location. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? The cost is quiet high compared to the other service providers. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Improved data protection, enhanced compliance adherence, increased operational resilience, streamlined management processes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ajit pratap S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajit pratap S.") AS Ajit pratap S. Senior Information Technology Specialist Mid-Market (51-1000 emp.) 2/12/2024 "Good" 3.5/5 What do you like best about AvePoint Confidence Platform? Data flow is good, backup recovery is quick and data is secure. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? I didn't find anything in it that would cause me a problem. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? I have not faced any such problem in it, it has many benefits, why does our date data sheet remain in it, data flow is fast, data recovery is easy. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sachidanand P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sachidanand P.") SP Sachidanand P. Technical Specialist Information Technology and Services Small-Business (50 or fewer emp.) 3/30/2024 "It is very good feature compare to other." 4/5 What do you like best about AvePoint Confidence Platform? Security pocture wise good in term of encryption technology. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Data retrieval: The speed of files is slow. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? It is solving to recover my data if we accidently deleted. Review collected by and hosted on G2.com. 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