--- title: AvePoint Confidence Platform Reviews meta\_title: 'AvePoint Confidence Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 127 reviews by the users' company size, role or industry to find out how AvePoint Confidence Platform works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 127 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- ### AvePoint Confidence Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **ease of use** of AvePoint Confidence Platform a significant advantage for implementation and management. [(63 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699564&qs=pros-and-cons#reviews) Users appreciate the **ease of use** and comprehensive backup solutions provided by AvePoint Confidence Platform. [(29 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699645&qs=pros-and-cons#reviews) Users value the **flexible backup frequency** options of AvePoint Confidence Platform, ensuring worry-free data protection. [(25 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700407&qs=pros-and-cons#reviews) Users value the **robust security and data protection** features of AvePoint Confidence Platform for comprehensive SaaS management. [(25 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700513&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of AvePoint Confidence Platform, facilitating a smooth implementation and management experience. [(22 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699021&qs=pros-and-cons#reviews) Users note the **high costs** associated with the AvePoint Confidence Platform, which can become burdensome over time. [(12 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699062&qs=pros-and-cons#reviews) Users experience **backup issues** with inconsistent data restoration and completion errors, causing frustration and inefficiency. [(10 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1698752&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** , citing unresponsive service and issues with backup data consistency. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1695968&qs=pros-and-cons#reviews) Users experience **slow performance** , particularly with data retrieval speed, making it challenging for new IT staff. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699280&qs=pros-and-cons#reviews) Users report **technical issues** with backup notifications and restore processes, complicating management and causing frustration. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=2253739&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of AvePoint Confidence Platform ##### 1. Ease of Use Users find the **ease of use** of AvePoint Confidence Platform a significant advantage for implementation and management. [ See 63 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699564&qs=pros-and-cons#reviews) See Related User Reviews ![Keith B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith B.") KB Keith B. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Backup with AvePoint Confidence Platform" What do you like about AvePoint Confidence Platform? I find the AvePoint Confidence Platform easy to implement and administer, which is a big plus for me. I primarily use its backup and restore capabilit RL Ryan L. Enterprise (\> 1000 emp.) 5.0/5 "AvePoint Fly: Easy, Accurate SharePoint Migration with Flexible Options" What do you like about AvePoint Confidence Platform? AvePoint Fly Migration for SharePoint (Online and OnPrem) is the best migration tool on the market. It's easy to use, accuracy on content (what you s ##### 2. Cloud Backup Users appreciate the **ease of use** and comprehensive backup solutions provided by AvePoint Confidence Platform. [ See 29 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699645&qs=pros-and-cons#reviews) See Related User Reviews RA R A. 4.0/5 "Streamlined Data Protection with Stellar Support" What do you like about AvePoint Confidence Platform? I like that the AvePoint Confidence Platform simplifies data protection across our cloud environment. It lets us set automated backup schedules and re JG JOHN G. Mid-Market (51-1000 emp.) 4.0/5 "Single Pane of Glass for Backups and Cloud Governance" What do you like about AvePoint Confidence Platform? Provides a single pain of glass to manage backups and cloud governance ##### 3. Backup Frequency Users value the **flexible backup frequency** options of AvePoint Confidence Platform, ensuring worry-free data protection. [ See 25 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700407&qs=pros-and-cons#reviews) See Related User Reviews RA R A. 4.0/5 "Streamlined Data Protection with Stellar Support" What do you like about AvePoint Confidence Platform? I like that the AvePoint Confidence Platform simplifies data protection across our cloud environment. It lets us set automated backup schedules and re CF Cass F. 4.0/5 "Easy Backups but Licensing Costs are High" What do you like about AvePoint Confidence Platform? I like that AvePoint Confidence Platform makes it really easy to set backups up. It's also simple to recover your data when you need to, which is grea ##### 4. Security Users value the **robust security and data protection** features of AvePoint Confidence Platform for comprehensive SaaS management. [ See 25 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700513&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "A Truly Hands-Off Product That Simply Works" What do you like about AvePoint Confidence Platform? it is a truly hand off product that just simply works. SN Stefan N. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One SaaS Data Protection, Governance & Compliance Made Easy" What do you like about AvePoint Confidence Platform? What’s really good about the AvePoint Confidence Platform is how it brings data protection, governance, security, and compliance for all your SaaS app ##### 5. Easy Setup Users appreciate the **easy setup** of AvePoint Confidence Platform, facilitating a smooth implementation and management experience. [ See 22 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699021&qs=pros-and-cons#reviews) See Related User Reviews ![Keith B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith B.") KB Keith B. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Backup with AvePoint Confidence Platform" What do you like about AvePoint Confidence Platform? I find the AvePoint Confidence Platform easy to implement and administer, which is a big plus for me. I primarily use its backup and restore capabilit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Set It and Forget It Automation That Keeps User Onboarding in Sync" What do you like about AvePoint Confidence Platform? It is a system that once it is setup you can just leave it running in the background. New users are automatically added and leavers off boarded. ### 5 Cons or Disadvantages of AvePoint Confidence Platform ##### 1. Expensive Users note the **high costs** associated with the AvePoint Confidence Platform, which can become burdensome over time. [ See 12 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699062&qs=pros-and-cons#reviews) See Related User Reviews CF Cass F. 4.0/5 "Easy Backups but Licensing Costs are High" What do you dislike about AvePoint Confidence Platform? The cost is high for the product compared to similar applications. Additionally, setting up multiple accounts per each backup area to log in with seem ![Patrick B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick B.") PB Patrick B. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Data Protection with Seamless Integration and Peace of Mind" What do you dislike about AvePoint Confidence Platform? What I dislike about the AvePoint Confidence Platform is that its broad set of features and complexity can make the initial setup and learning curve s ##### 2. Backup Issues Users experience **backup issues** with inconsistent data restoration and completion errors, causing frustration and inefficiency. [ See 10 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1698752&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive, Easy-to-Navigate Experience with AvePoint Confidence Platform" What do you dislike about AvePoint Confidence Platform? The platform times out too soon forcing a re-login. ##### 3. Poor Customer Support Users express frustration with **poor customer support** , citing unresponsive service and issues with backup data consistency. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1695968&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav WS Warren S. Mid-Market (51-1000 emp.) 4.5/5 "Very simple and straightforward, true set and forget" What do you dislike about AvePoint Confidence Platform? Possibly the frequency of the backups, you can only do max 6 per day for things like OneDrive or Exchange Online. Not a critique on the platform, its ##### 4. Slow Performance Users experience **slow performance** , particularly with data retrieval speed, making it challenging for new IT staff. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699280&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great Cloud Governance for M365 Environment" What do you dislike about AvePoint Confidence Platform? Few bugs keeps moving along the product and enhancement takes a lot of time to implement ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive, Easy-to-Navigate Experience with AvePoint Confidence Platform" What do you dislike about AvePoint Confidence Platform? The platform times out too soon forcing a re-login. ##### 5. Technical Issues Users report **technical issues** with backup notifications and restore processes, complicating management and causing frustration. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=2253739&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great Cloud Governance for M365 Environment" What do you dislike about AvePoint Confidence Platform? Few bugs keeps moving along the product and enhancement takes a lot of time to implement ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav ![SONALI P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SONALI P.") SP SONALI P. Associate Sales Engineer Analyst Small-Business (50 or fewer emp.) 3/13/2024 "Best cloud backup out there!" 5/5 What do you like best about AvePoint Confidence Platform? Ease of usage. Customer service excellence. Pricing. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? There's nothing that i could think of. It's mindblowing Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? The backup recovery solution offered in best in the market Review collected by and hosted on G2.com. Show More 6/27/2024 Validated ReviewerIncentivizedSource: G2 invite RP Rajendra P. Project Incharge Warehousing Small-Business (50 or fewer emp.) 2/12/2024 "Decent cloud backup solution" 5/5 What do you like best about AvePoint Confidence Platform? 1) It is one of the decent cloud backup solution for office 365. 2) It provides you unlimited cloud storage and also provide you unique interface to restore data 3) It saves your lot of time as backups are done as per schedule and you don't have to take it manually. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Never faced any issue with Avepoint cloud backup so far. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? 1) After implementation of Avepoint cloud backup we able to backup Office 365 files. 2) It provide us cloud to cloud backup solution for all our office 365 products. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite VY Vishnu Y. Project incharge Warehousing Small-Business (50 or fewer emp.) 2/13/2024 "Great cloud backup solution for your business" 5/5 What do you like best about AvePoint Confidence Platform? 1) It offers you limitless cloud storage. 2) It offers you flexibility and scalability. 3) It supports almost all office 365 products, SharePoint, one drive etc. 4) It offers you unique cloud to cloud backup feature. 5) Restoring data from backup is easy and simple. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? No issue we encountered with Avepoint Cloud backup till now. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? We are using it to backup our office 365 & SharePoint files as well as OneDrive data. It provide us great cloud backup solution as well as easy data restore facility. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Suvam C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suvam C.") SC Suvam C. Technical Support Engineer Mid-Market (51-1000 emp.) 3/15/2024 "Security and User friendly" 4.5/5 What do you like best about AvePoint Confidence Platform? Options and the GUI is working fine. The security provided by the application is great. Apart from this the storage functions are also seemless Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? The UI can be improved and the user management can be enhanced. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? I basically work as a consultant. So for me it becomes very important to handle the integrations along side the back ups. So, yes the application is properly handling and addressing my needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Prathamesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prathamesh K.") PK Prathamesh K. Technical Support Executive Information Technology and Services Enterprise (\> 1000 emp.) 4/2/2024 "Backup solution for Microsoft365" 4.5/5 What do you like best about AvePoint Confidence Platform? AvePoint cloud backup have a capabilities of backup and restore the data of microsoft365 including the exchange online , share point online etc. Also, it has capibilities of protect and restore the data. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Nothing todislike about the AvePoint Cloud Backup. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? It helps in my organization to take backup and protect the data also it is easy to restore the same. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SK Sachin K. Warehouse Executive Warehousing Small-Business (50 or fewer emp.) 3/7/2024 "Fantastic backup solution for your organization" 5/5 What do you like best about AvePoint Confidence Platform? 1) it offers Auto backup of office 365, google drive files. 2) Supports wide range of microsoft products 3) Cost effective solution 4) Helps you to eliminate manual backup process and save time. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? I am using it since 3-4 years. Till now I didn't faced any issue with it. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? 1) It helped us to eliminate manual backup process and boost our productivity. 2) We able to restore deleted files easily. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite BB Baladas B. Warehouse Executive Warehousing Mid-Market (51-1000 emp.) 2/15/2024 "Unique backup solution" 5/5 What do you like best about AvePoint Confidence Platform? It's a unique cloud backup solution which let you backup your office 365, onedrive, exchange data. As it's a cloud based solution you don't have to worry about backup device procurement, maintenance etc. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? We are using it since several years and never faced any issue with Avepoint Cloud backup. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? It's a cloud based solution which helped us to save money on infrastructure and maintenance of backup server. It also helped us to prevent data loss due to accidental file deletion. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Lin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lin L.") LL Lin L. Senior Infra Engineer, Network Enterprise (\> 1000 emp.) 3/23/2024 "Are you still using On-Prem backup?" 5/5 What do you like best about AvePoint Confidence Platform? Backup is the main important for all organization but you need to choose the right product either On-prem or cloud. AvePoint is one of the most popular cloud backup solution for your data. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Because of cloud, it will be consume your bandwidth during bucking up your data. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Compare to on-prem, AvePoint cloud backup is more reliable rather than other solution. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ashish V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashish V.") AV Ashish V. NOC Technician Mid-Market (51-1000 emp.) 2/5/2024 "A reliable and adaptable cloud backup solution." 5/5 What do you like best about AvePoint Confidence Platform? Give Office 365 a 100% SAS backup platform. Restore specific data with ease and speed. Help clients that wish to retain some data on-premise Offer 24/7 global support and guidance Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Prices are high and bundles could be better. A license for each user is required, along with a global admin account. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? AvePoint Cloud Backup swiftly detects and encrypts early warning signs, even during prolonged attacks. Administrators can quickly determine scopes impacted with detailed reports. Restores are easy for users. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AM Abhilesh M. Warehouse Executive Warehousing Small-Business (50 or fewer emp.) 2/19/2024 "Amazing product" 5/5 What do you like best about AvePoint Confidence Platform? First of all it provides you SaaS based cloud backup solution so you don't have to worry about infrastructure and future requirements. Backup for all users is done automatically as per schedule, you don't have to take it manually. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? No issues we encountered with Avepoint cloud backup so far. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? We able to automate backup for all our office 365 products We able to restore single file instantly instead of restoring full backup. Review collected by and hosted on G2.com. 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