--- title: AvePoint Confidence Platform Reviews meta\_title: 'AvePoint Confidence Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 127 reviews by the users' company size, role or industry to find out how AvePoint Confidence Platform works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 127 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- ### AvePoint Confidence Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **ease of use** of AvePoint Confidence Platform a significant advantage for implementation and management. [(63 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699564&qs=pros-and-cons#reviews) Users appreciate the **ease of use** and comprehensive backup solutions provided by AvePoint Confidence Platform. [(29 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699645&qs=pros-and-cons#reviews) Users value the **flexible backup frequency** options of AvePoint Confidence Platform, ensuring worry-free data protection. [(25 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700407&qs=pros-and-cons#reviews) Users value the **robust security and data protection** features of AvePoint Confidence Platform for comprehensive SaaS management. [(25 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700513&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of AvePoint Confidence Platform, facilitating a smooth implementation and management experience. [(22 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699021&qs=pros-and-cons#reviews) Users note the **high costs** associated with the AvePoint Confidence Platform, which can become burdensome over time. [(12 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699062&qs=pros-and-cons#reviews) Users experience **backup issues** with inconsistent data restoration and completion errors, causing frustration and inefficiency. [(10 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1698752&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** , citing unresponsive service and issues with backup data consistency. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1695968&qs=pros-and-cons#reviews) Users experience **slow performance** , particularly with data retrieval speed, making it challenging for new IT staff. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699280&qs=pros-and-cons#reviews) Users report **technical issues** with backup notifications and restore processes, complicating management and causing frustration. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=2253739&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of AvePoint Confidence Platform ##### 1. Ease of Use Users find the **ease of use** of AvePoint Confidence Platform a significant advantage for implementation and management. [ See 63 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699564&qs=pros-and-cons#reviews) See Related User Reviews ![Keith B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith B.") KB Keith B. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Backup with AvePoint Confidence Platform" What do you like about AvePoint Confidence Platform? I find the AvePoint Confidence Platform easy to implement and administer, which is a big plus for me. I primarily use its backup and restore capabilit RL Ryan L. Enterprise (\> 1000 emp.) 5.0/5 "AvePoint Fly: Easy, Accurate SharePoint Migration with Flexible Options" What do you like about AvePoint Confidence Platform? AvePoint Fly Migration for SharePoint (Online and OnPrem) is the best migration tool on the market. It's easy to use, accuracy on content (what you s ##### 2. Cloud Backup Users appreciate the **ease of use** and comprehensive backup solutions provided by AvePoint Confidence Platform. [ See 29 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699645&qs=pros-and-cons#reviews) See Related User Reviews RA R A. 4.0/5 "Streamlined Data Protection with Stellar Support" What do you like about AvePoint Confidence Platform? I like that the AvePoint Confidence Platform simplifies data protection across our cloud environment. It lets us set automated backup schedules and re JG JOHN G. Mid-Market (51-1000 emp.) 4.0/5 "Single Pane of Glass for Backups and Cloud Governance" What do you like about AvePoint Confidence Platform? Provides a single pain of glass to manage backups and cloud governance ##### 3. Backup Frequency Users value the **flexible backup frequency** options of AvePoint Confidence Platform, ensuring worry-free data protection. [ See 25 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700407&qs=pros-and-cons#reviews) See Related User Reviews RA R A. 4.0/5 "Streamlined Data Protection with Stellar Support" What do you like about AvePoint Confidence Platform? I like that the AvePoint Confidence Platform simplifies data protection across our cloud environment. It lets us set automated backup schedules and re CF Cass F. 4.0/5 "Easy Backups but Licensing Costs are High" What do you like about AvePoint Confidence Platform? I like that AvePoint Confidence Platform makes it really easy to set backups up. It's also simple to recover your data when you need to, which is grea ##### 4. Security Users value the **robust security and data protection** features of AvePoint Confidence Platform for comprehensive SaaS management. [ See 25 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700513&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "A Truly Hands-Off Product That Simply Works" What do you like about AvePoint Confidence Platform? it is a truly hand off product that just simply works. SN Stefan N. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One SaaS Data Protection, Governance & Compliance Made Easy" What do you like about AvePoint Confidence Platform? What’s really good about the AvePoint Confidence Platform is how it brings data protection, governance, security, and compliance for all your SaaS app ##### 5. Easy Setup Users appreciate the **easy setup** of AvePoint Confidence Platform, facilitating a smooth implementation and management experience. [ See 22 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699021&qs=pros-and-cons#reviews) See Related User Reviews ![Keith B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith B.") KB Keith B. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Backup with AvePoint Confidence Platform" What do you like about AvePoint Confidence Platform? I find the AvePoint Confidence Platform easy to implement and administer, which is a big plus for me. I primarily use its backup and restore capabilit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Set It and Forget It Automation That Keeps User Onboarding in Sync" What do you like about AvePoint Confidence Platform? It is a system that once it is setup you can just leave it running in the background. New users are automatically added and leavers off boarded. ### 5 Cons or Disadvantages of AvePoint Confidence Platform ##### 1. Expensive Users note the **high costs** associated with the AvePoint Confidence Platform, which can become burdensome over time. [ See 12 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699062&qs=pros-and-cons#reviews) See Related User Reviews CF Cass F. 4.0/5 "Easy Backups but Licensing Costs are High" What do you dislike about AvePoint Confidence Platform? The cost is high for the product compared to similar applications. Additionally, setting up multiple accounts per each backup area to log in with seem ![Patrick B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick B.") PB Patrick B. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Data Protection with Seamless Integration and Peace of Mind" What do you dislike about AvePoint Confidence Platform? What I dislike about the AvePoint Confidence Platform is that its broad set of features and complexity can make the initial setup and learning curve s ##### 2. Backup Issues Users experience **backup issues** with inconsistent data restoration and completion errors, causing frustration and inefficiency. [ See 10 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1698752&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive, Easy-to-Navigate Experience with AvePoint Confidence Platform" What do you dislike about AvePoint Confidence Platform? The platform times out too soon forcing a re-login. ##### 3. Poor Customer Support Users express frustration with **poor customer support** , citing unresponsive service and issues with backup data consistency. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1695968&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav WS Warren S. Mid-Market (51-1000 emp.) 4.5/5 "Very simple and straightforward, true set and forget" What do you dislike about AvePoint Confidence Platform? Possibly the frequency of the backups, you can only do max 6 per day for things like OneDrive or Exchange Online. Not a critique on the platform, its ##### 4. Slow Performance Users experience **slow performance** , particularly with data retrieval speed, making it challenging for new IT staff. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699280&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great Cloud Governance for M365 Environment" What do you dislike about AvePoint Confidence Platform? Few bugs keeps moving along the product and enhancement takes a lot of time to implement ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive, Easy-to-Navigate Experience with AvePoint Confidence Platform" What do you dislike about AvePoint Confidence Platform? The platform times out too soon forcing a re-login. ##### 5. Technical Issues Users report **technical issues** with backup notifications and restore processes, complicating management and causing frustration. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=2253739&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great Cloud Governance for M365 Environment" What do you dislike about AvePoint Confidence Platform? Few bugs keeps moving along the product and enhancement takes a lot of time to implement ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") EA Verified User in Airlines/Aviation Mid-Market (51-1000 emp.) 2/16/2026 "Intuitive, Easy-to-Navigate Experience with AvePoint Confidence Platform" 4.5/5 What do you like best about AvePoint Confidence Platform? The AvePoint Confidence Platform is intuitively laid out and helps you navigate easily to perform the necessary tasks. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? The platform times out too soon forcing a re-login. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? The AvePoint Confidence Platform allows us to ensure data protection, governance, compliance, security, and lifecycle management across cloud collaboration environments Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Manisha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manisha S.") MS Manisha S. SharePoint Consultant and Admin Enterprise (\> 1000 emp.) 3/11/2026 "AvePoint Services Review" 4.5/5 What do you like best about AvePoint Confidence Platform? So many services under one umbrella. Great customer support Easy to use and integrate Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? MyHub has a few limitations; for example, some fields aren’t available in the reporting. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Easy availability of reports Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile JG JOHN G. IT infra Engineer Mid-Market (51-1000 emp.) 2/16/2026 "Single Pane of Glass for Backups and Cloud Governance" 4/5 What do you like best about AvePoint Confidence Platform? Provides a single pain of glass to manage backups and cloud governance Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Few features seems to take a while to get integrated and missing at times Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Provided full reporting to allow us to be ISO compatible for backups etc Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Pankaj K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj K.") PK Pankaj K. L2 Cyber Security Engineer Telecommunications Enterprise (\> 1000 emp.) 12/1/2025 "Comprehensive Data Governance and Effortless Recovery" 4.5/5 What do you like best about AvePoint Confidence Platform? What I appreciate most about this platform are its comprehensive data governance and the ease of data recovery. These features stand out as the best aspects for me. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? What I find most disappointing about this platform is its performance when handling large migrations. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? There are concerns about compliance and regulatory risks, as well as issues with data sprawl and uncontrolled access. Additionally, gaps in backup and recovery processes are problematic. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 2/19/2026 "Great Cloud Governance for M365 Environment" 4/5 What do you like best about AvePoint Confidence Platform? Cloud Governance tool helping us in governing the M365 Environment Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Few bugs keeps moving along the product and enhancement takes a lot of time to implement Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Governance and Cost efficient Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Enterprise (\> 1000 emp.) 2/17/2026 "A Truly Hands-Off Product That Simply Works" 5/5 What do you like best about AvePoint Confidence Platform? it is a truly hand off product that just simply works. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? been running for 4 years now, nothing. its just that good. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? 365 backups. great unlimited retention Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Drew M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drew M.") DM Drew M. Cloud Solutions Analyst Mid-Market (51-1000 emp.) 2/13/2026 "Easy-to-Use Interface That Makes Work Simple" 4/5 What do you like best about AvePoint Confidence Platform? User interface is easy to manage and navigate Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Some actions require jumping between too many windows Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Good integration with our M365 tenant Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite CW calvin w. website management executive Information Technology and Services Mid-Market (51-1000 emp.) 11/29/2024 Guest users or non-business users of the software, not included in G2 scores. "It streamlines Microsoft 365 License Management" 4.5/5 What do you like best about AvePoint Confidence Platform? reporting and analytics for Microsoft 365 usage easy integration Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Some users feel that the interface is complex and they needs more of a user-friendly design Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? it avoids us spending on various fake microsoft 365 licenses Gives us strategic planning for future license needs Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 9/9/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") UH Verified User in Human Resources Small-Business (50 or fewer emp.) 9/11/2025 "AvePoint Confidence Platform Review" 4/5 What do you like best about AvePoint Confidence Platform? It is very useful platform and everything is handy. The support is very good and the implementation is at ease. It can be integrated with your system and the use of frequency is too high. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Sometimes it lags and the glitches as well. The system is slow and cannot perform multitasking. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? AvePoint Confidence Platform helps us address some of our biggest challenges around data management, security, and compliance across Microsoft 365 and other collaboration tools. It ensures that our data is properly backed up, secure, and easy to restore in case of accidental deletion or cyber incidents. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Publishing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Publishing") AP Verified User in Publishing Enterprise (\> 1000 emp.) 8/5/2025 "excellent back up tools for office 365" 5/5 What do you like best about AvePoint Confidence Platform? backup solution for Office 365, exchange online mailbox backup OneDrive backup Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? For OneDrive restore, we cannot select all (including folder and all files. however, we will have t separate folders from files. have to do two restores in stead all in oneshot. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? we have used it for OneDrive files restore and Exchange online email restore. I have recommended in Office 365 professional chat group. and liked by Microsoft production support engineers Review collected by and hosted on G2.com. 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