--- title: AvePoint Confidence Platform Reviews meta\_title: 'AvePoint Confidence Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 127 reviews by the users' company size, role or industry to find out how AvePoint Confidence Platform works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 127 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- ### AvePoint Confidence Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **ease of use** of AvePoint Confidence Platform a significant advantage for implementation and management. [(63 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699564&qs=pros-and-cons#reviews) Users appreciate the **ease of use** and comprehensive backup solutions provided by AvePoint Confidence Platform. [(29 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699645&qs=pros-and-cons#reviews) Users value the **flexible backup frequency** options of AvePoint Confidence Platform, ensuring worry-free data protection. [(25 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700407&qs=pros-and-cons#reviews) Users value the **robust security and data protection** features of AvePoint Confidence Platform for comprehensive SaaS management. [(25 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700513&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of AvePoint Confidence Platform, facilitating a smooth implementation and management experience. [(22 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699021&qs=pros-and-cons#reviews) Users note the **high costs** associated with the AvePoint Confidence Platform, which can become burdensome over time. [(12 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699062&qs=pros-and-cons#reviews) Users experience **backup issues** with inconsistent data restoration and completion errors, causing frustration and inefficiency. [(10 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1698752&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** , citing unresponsive service and issues with backup data consistency. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1695968&qs=pros-and-cons#reviews) Users experience **slow performance** , particularly with data retrieval speed, making it challenging for new IT staff. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699280&qs=pros-and-cons#reviews) Users report **technical issues** with backup notifications and restore processes, complicating management and causing frustration. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=2253739&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of AvePoint Confidence Platform ##### 1. Ease of Use Users find the **ease of use** of AvePoint Confidence Platform a significant advantage for implementation and management. [ See 63 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699564&qs=pros-and-cons#reviews) See Related User Reviews ![Keith B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith B.") KB Keith B. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Backup with AvePoint Confidence Platform" What do you like about AvePoint Confidence Platform? I find the AvePoint Confidence Platform easy to implement and administer, which is a big plus for me. I primarily use its backup and restore capabilit RL Ryan L. Enterprise (\> 1000 emp.) 5.0/5 "AvePoint Fly: Easy, Accurate SharePoint Migration with Flexible Options" What do you like about AvePoint Confidence Platform? AvePoint Fly Migration for SharePoint (Online and OnPrem) is the best migration tool on the market. It's easy to use, accuracy on content (what you s ##### 2. Cloud Backup Users appreciate the **ease of use** and comprehensive backup solutions provided by AvePoint Confidence Platform. [ See 29 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699645&qs=pros-and-cons#reviews) See Related User Reviews RA R A. 4.0/5 "Streamlined Data Protection with Stellar Support" What do you like about AvePoint Confidence Platform? I like that the AvePoint Confidence Platform simplifies data protection across our cloud environment. It lets us set automated backup schedules and re JG JOHN G. Mid-Market (51-1000 emp.) 4.0/5 "Single Pane of Glass for Backups and Cloud Governance" What do you like about AvePoint Confidence Platform? Provides a single pain of glass to manage backups and cloud governance ##### 3. Backup Frequency Users value the **flexible backup frequency** options of AvePoint Confidence Platform, ensuring worry-free data protection. [ See 25 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700407&qs=pros-and-cons#reviews) See Related User Reviews RA R A. 4.0/5 "Streamlined Data Protection with Stellar Support" What do you like about AvePoint Confidence Platform? I like that the AvePoint Confidence Platform simplifies data protection across our cloud environment. It lets us set automated backup schedules and re CF Cass F. 4.0/5 "Easy Backups but Licensing Costs are High" What do you like about AvePoint Confidence Platform? I like that AvePoint Confidence Platform makes it really easy to set backups up. It's also simple to recover your data when you need to, which is grea ##### 4. Security Users value the **robust security and data protection** features of AvePoint Confidence Platform for comprehensive SaaS management. [ See 25 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700513&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "A Truly Hands-Off Product That Simply Works" What do you like about AvePoint Confidence Platform? it is a truly hand off product that just simply works. SN Stefan N. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One SaaS Data Protection, Governance & Compliance Made Easy" What do you like about AvePoint Confidence Platform? What’s really good about the AvePoint Confidence Platform is how it brings data protection, governance, security, and compliance for all your SaaS app ##### 5. Easy Setup Users appreciate the **easy setup** of AvePoint Confidence Platform, facilitating a smooth implementation and management experience. [ See 22 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699021&qs=pros-and-cons#reviews) See Related User Reviews ![Keith B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith B.") KB Keith B. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Backup with AvePoint Confidence Platform" What do you like about AvePoint Confidence Platform? I find the AvePoint Confidence Platform easy to implement and administer, which is a big plus for me. I primarily use its backup and restore capabilit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Set It and Forget It Automation That Keeps User Onboarding in Sync" What do you like about AvePoint Confidence Platform? It is a system that once it is setup you can just leave it running in the background. New users are automatically added and leavers off boarded. ### 5 Cons or Disadvantages of AvePoint Confidence Platform ##### 1. Expensive Users note the **high costs** associated with the AvePoint Confidence Platform, which can become burdensome over time. [ See 12 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699062&qs=pros-and-cons#reviews) See Related User Reviews CF Cass F. 4.0/5 "Easy Backups but Licensing Costs are High" What do you dislike about AvePoint Confidence Platform? The cost is high for the product compared to similar applications. Additionally, setting up multiple accounts per each backup area to log in with seem ![Patrick B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick B.") PB Patrick B. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Data Protection with Seamless Integration and Peace of Mind" What do you dislike about AvePoint Confidence Platform? What I dislike about the AvePoint Confidence Platform is that its broad set of features and complexity can make the initial setup and learning curve s ##### 2. Backup Issues Users experience **backup issues** with inconsistent data restoration and completion errors, causing frustration and inefficiency. [ See 10 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1698752&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive, Easy-to-Navigate Experience with AvePoint Confidence Platform" What do you dislike about AvePoint Confidence Platform? The platform times out too soon forcing a re-login. ##### 3. Poor Customer Support Users express frustration with **poor customer support** , citing unresponsive service and issues with backup data consistency. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1695968&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav WS Warren S. Mid-Market (51-1000 emp.) 4.5/5 "Very simple and straightforward, true set and forget" What do you dislike about AvePoint Confidence Platform? Possibly the frequency of the backups, you can only do max 6 per day for things like OneDrive or Exchange Online. Not a critique on the platform, its ##### 4. Slow Performance Users experience **slow performance** , particularly with data retrieval speed, making it challenging for new IT staff. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699280&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great Cloud Governance for M365 Environment" What do you dislike about AvePoint Confidence Platform? Few bugs keeps moving along the product and enhancement takes a lot of time to implement ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive, Easy-to-Navigate Experience with AvePoint Confidence Platform" What do you dislike about AvePoint Confidence Platform? The platform times out too soon forcing a re-login. ##### 5. Technical Issues Users report **technical issues** with backup notifications and restore processes, complicating management and causing frustration. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=2253739&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great Cloud Governance for M365 Environment" What do you dislike about AvePoint Confidence Platform? Few bugs keeps moving along the product and enhancement takes a lot of time to implement ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav CF Cass F. 2/13/2026 "Easy Backups but Licensing Costs are High" 4/5 What do you like best about AvePoint Confidence Platform? I like that AvePoint Confidence Platform makes it really easy to set backups up. It's also simple to recover your data when you need to, which is great for when restores are needed. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? The cost is high for the product compared to similar applications. Additionally, setting up multiple accounts per each backup area to log in with seemed overly complicated and took unnecessary time. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? AvePoint Confidence Platform backs up the largest range of Microsoft 365 apps, not just the main applications like SharePoint and Exchange. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 2/18/2026 "Set It and Forget It Automation That Keeps User Onboarding in Sync" 4.5/5 What do you like best about AvePoint Confidence Platform? It is a system that once it is setup you can just leave it running in the background. New users are automatically added and leavers off boarded. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? The help guides are very text heavy, it would be good to have screenshots as well as some of these are a bit confusing. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Their Opus system is great, it archives and removes our ROT data using schedules which helps with our file sync'ing time and data storage costs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Enterprise (\> 1000 emp.) 2/13/2026 "Easy, Concise, and Centralized Governance, Security & Compliance Insights" 5/5 What do you like best about AvePoint Confidence Platform? It’s easy to use and concise, and I like being able to see all of my governance, security, and compliance information in one place. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Based on the work we’ve done on the platform, I don’t have any negative comments. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Backup of email, Teams, and SharePoint data. It has centralized our DSPM through proactive governance, automation, and real-time risk insights. It has also accelerated our migrations with a comprehensive toolset that supports moving data across a variety of platforms. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 2/11/2026 "Intuitive, Easy Actions with Concise Logging and SSO" 4.5/5 What do you like best about AvePoint Confidence Platform? Very intuitive and easy to perform actions. Logging is concise, and SSO is provided Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Some of the backup methods for things like Planner require adding ana account to each M365 Group attached to each planner, but it doesn’t remove that permission when done, which is very problematic. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Avepoint provides our DR backups and supports our day-to-day needs, while also giving us peace of mind knowing that all of our data is available in the event of a disaster. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 2/16/2026 "Smart App! What I Need is Only a Few Clicks" 5/5 What do you like best about AvePoint Confidence Platform? I like the easy navigation. It takes a few clicks to go/get what I need. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? I can't think of anything I don't like about it Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? There’s a lot to like here. I appreciate being able to pull reports and get the granular data I need. It’s also great that I can remove a user from our entire environment with just a few clicks. The backup and restore function is very easy to use as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite LS Leo S. Technical Lead Information Technology and Services Mid-Market (51-1000 emp.) 11/25/2025 "Effortless Backup and Monitoring for M365 and Azure" 5/5 What do you like best about AvePoint Confidence Platform? We use it to back up customers' M365 resources and all Azure & M365 tenants' configurations. It's easy to configure, monitor and troubleshoot. The support is amazing too. We raise tickets. The case can be resolved within 1 day. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? We use AvePoint a lot for all the customers. I hope AvePoint can support more backup solutions. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? We use it to backup all customers' Office 365 mailboxes, OneDrive, SharePoints and tenents' configuration. It's easy to monitor in one portal. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Kshitij G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kshitij G.") KG Kshitij G. Associate Software Engineer Mid-Market (51-1000 emp.) 9/13/2025 Guest users or non-business users of the software, not included in G2 scores. "Great solution for Data Security, Backup, and Compliance" 5/5 What do you like best about AvePoint Confidence Platform? From what I’ve learned, the best part about the AvePoint Confidence Platform is that it brings multiple aspects of data protection, governance, and compliance together in one place. I like that it works across widely used platforms like Microsoft 365, Google, and Salesforce, so organizations don’t have to manage separate tools. The focus on resilience and enabling secure collaboration also stands out, since that’s a big challenge for companies today. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? I don’t see any major drawbacks, but like many enterprise platforms, AvePoint Confidence Platform might feel complex at first because of the wide range of features. It likely requires some training or onboarding to get the most value, and smaller teams without dedicated IT staff might find that a bit challenging. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? AvePoint Confidence Platform helps organizations address challenges around data security, governance, and compliance in cloud environments. It solves the problem of managing data consistently across platforms like Microsoft 365, Google, and Salesforce. The main benefit is having more control and visibility over sensitive information while still enabling teams to collaborate efficiently and securely. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 2/13/2026 "Reliable, Intuitive Platform with Easy Configuration and Searchable Help" 5/5 What do you like best about AvePoint Confidence Platform? The platform has been reliable and intuitive from day one. Features and settings are displayed logically and easy to configure. The help/documentation is simple to search and use. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? There is nothing I dislike about this platform. Everything I need is present. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Maintaining reliable Data Protection across multiple M365 services is paramount. Previously having to navigate multiple portals and interfaces was time consuming. Having everything in the one portal saves us time and effort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 2/16/2026 "Simple Setup, Immediate Protection, and Rock-Solid Reliability, no hidden complexities or cost" 4.5/5 What do you like best about AvePoint Confidence Platform? Simple to set up and use, with no complex procedures. Protection is almost immediate, and I haven’t run into any errors or failures. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? We’ve been using the product for a couple of years, and I still haven’t found anything I dislike. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? We have a high dependency on cloud services and need strong confidence in data availability due to the nature of our business. Avepoint provides that seamlessly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2/16/2026 "Reliable Backups with Occasional Glitches" 2.5/5 What do you like best about AvePoint Confidence Platform? I like that AvePoint Confidence Platform works when we need it. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to have regular calls which don't happen anymore. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? I use AvePoint Confidence Platform for backing up our MS Environment. It provides backups when needed. Review collected by and hosted on G2.com. 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