--- title: AvePoint Confidence Platform Reviews meta\_title: 'AvePoint Confidence Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 127 reviews by the users' company size, role or industry to find out how AvePoint Confidence Platform works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 127 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- ### AvePoint Confidence Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **ease of use** of AvePoint Confidence Platform a significant advantage for implementation and management. [(63 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699564&qs=pros-and-cons#reviews) Users appreciate the **ease of use** and comprehensive backup solutions provided by AvePoint Confidence Platform. [(29 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699645&qs=pros-and-cons#reviews) Users value the **flexible backup frequency** options of AvePoint Confidence Platform, ensuring worry-free data protection. [(25 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700407&qs=pros-and-cons#reviews) Users value the **robust security and data protection** features of AvePoint Confidence Platform for comprehensive SaaS management. [(25 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700513&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of AvePoint Confidence Platform, facilitating a smooth implementation and management experience. [(22 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699021&qs=pros-and-cons#reviews) Users note the **high costs** associated with the AvePoint Confidence Platform, which can become burdensome over time. [(12 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699062&qs=pros-and-cons#reviews) Users experience **backup issues** with inconsistent data restoration and completion errors, causing frustration and inefficiency. [(10 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1698752&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** , citing unresponsive service and issues with backup data consistency. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1695968&qs=pros-and-cons#reviews) Users experience **slow performance** , particularly with data retrieval speed, making it challenging for new IT staff. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699280&qs=pros-and-cons#reviews) Users report **technical issues** with backup notifications and restore processes, complicating management and causing frustration. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=2253739&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of AvePoint Confidence Platform ##### 1. Ease of Use Users find the **ease of use** of AvePoint Confidence Platform a significant advantage for implementation and management. [ See 63 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699564&qs=pros-and-cons#reviews) See Related User Reviews ![Keith B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith B.") KB Keith B. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Backup with AvePoint Confidence Platform" What do you like about AvePoint Confidence Platform? I find the AvePoint Confidence Platform easy to implement and administer, which is a big plus for me. I primarily use its backup and restore capabilit RL Ryan L. Enterprise (\> 1000 emp.) 5.0/5 "AvePoint Fly: Easy, Accurate SharePoint Migration with Flexible Options" What do you like about AvePoint Confidence Platform? AvePoint Fly Migration for SharePoint (Online and OnPrem) is the best migration tool on the market. It's easy to use, accuracy on content (what you s ##### 2. Cloud Backup Users appreciate the **ease of use** and comprehensive backup solutions provided by AvePoint Confidence Platform. [ See 29 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699645&qs=pros-and-cons#reviews) See Related User Reviews RA R A. 4.0/5 "Streamlined Data Protection with Stellar Support" What do you like about AvePoint Confidence Platform? I like that the AvePoint Confidence Platform simplifies data protection across our cloud environment. It lets us set automated backup schedules and re JG JOHN G. Mid-Market (51-1000 emp.) 4.0/5 "Single Pane of Glass for Backups and Cloud Governance" What do you like about AvePoint Confidence Platform? Provides a single pain of glass to manage backups and cloud governance ##### 3. Backup Frequency Users value the **flexible backup frequency** options of AvePoint Confidence Platform, ensuring worry-free data protection. [ See 25 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700407&qs=pros-and-cons#reviews) See Related User Reviews RA R A. 4.0/5 "Streamlined Data Protection with Stellar Support" What do you like about AvePoint Confidence Platform? I like that the AvePoint Confidence Platform simplifies data protection across our cloud environment. It lets us set automated backup schedules and re CF Cass F. 4.0/5 "Easy Backups but Licensing Costs are High" What do you like about AvePoint Confidence Platform? I like that AvePoint Confidence Platform makes it really easy to set backups up. It's also simple to recover your data when you need to, which is grea ##### 4. Security Users value the **robust security and data protection** features of AvePoint Confidence Platform for comprehensive SaaS management. [ See 25 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700513&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "A Truly Hands-Off Product That Simply Works" What do you like about AvePoint Confidence Platform? it is a truly hand off product that just simply works. SN Stefan N. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One SaaS Data Protection, Governance & Compliance Made Easy" What do you like about AvePoint Confidence Platform? What’s really good about the AvePoint Confidence Platform is how it brings data protection, governance, security, and compliance for all your SaaS app ##### 5. Easy Setup Users appreciate the **easy setup** of AvePoint Confidence Platform, facilitating a smooth implementation and management experience. [ See 22 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699021&qs=pros-and-cons#reviews) See Related User Reviews ![Keith B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith B.") KB Keith B. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Backup with AvePoint Confidence Platform" What do you like about AvePoint Confidence Platform? I find the AvePoint Confidence Platform easy to implement and administer, which is a big plus for me. I primarily use its backup and restore capabilit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Set It and Forget It Automation That Keeps User Onboarding in Sync" What do you like about AvePoint Confidence Platform? It is a system that once it is setup you can just leave it running in the background. New users are automatically added and leavers off boarded. ### 5 Cons or Disadvantages of AvePoint Confidence Platform ##### 1. Expensive Users note the **high costs** associated with the AvePoint Confidence Platform, which can become burdensome over time. [ See 12 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699062&qs=pros-and-cons#reviews) See Related User Reviews CF Cass F. 4.0/5 "Easy Backups but Licensing Costs are High" What do you dislike about AvePoint Confidence Platform? The cost is high for the product compared to similar applications. Additionally, setting up multiple accounts per each backup area to log in with seem ![Patrick B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick B.") PB Patrick B. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Data Protection with Seamless Integration and Peace of Mind" What do you dislike about AvePoint Confidence Platform? What I dislike about the AvePoint Confidence Platform is that its broad set of features and complexity can make the initial setup and learning curve s ##### 2. Backup Issues Users experience **backup issues** with inconsistent data restoration and completion errors, causing frustration and inefficiency. [ See 10 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1698752&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive, Easy-to-Navigate Experience with AvePoint Confidence Platform" What do you dislike about AvePoint Confidence Platform? The platform times out too soon forcing a re-login. ##### 3. Poor Customer Support Users express frustration with **poor customer support** , citing unresponsive service and issues with backup data consistency. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1695968&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav WS Warren S. Mid-Market (51-1000 emp.) 4.5/5 "Very simple and straightforward, true set and forget" What do you dislike about AvePoint Confidence Platform? Possibly the frequency of the backups, you can only do max 6 per day for things like OneDrive or Exchange Online. Not a critique on the platform, its ##### 4. Slow Performance Users experience **slow performance** , particularly with data retrieval speed, making it challenging for new IT staff. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699280&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great Cloud Governance for M365 Environment" What do you dislike about AvePoint Confidence Platform? Few bugs keeps moving along the product and enhancement takes a lot of time to implement ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive, Easy-to-Navigate Experience with AvePoint Confidence Platform" What do you dislike about AvePoint Confidence Platform? The platform times out too soon forcing a re-login. ##### 5. Technical Issues Users report **technical issues** with backup notifications and restore processes, complicating management and causing frustration. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=2253739&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great Cloud Governance for M365 Environment" What do you dislike about AvePoint Confidence Platform? Few bugs keeps moving along the product and enhancement takes a lot of time to implement ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav RL Ryan L. Web/Database and Power Platform Administrator Enterprise (\> 1000 emp.) 2/19/2026 "AvePoint Fly: Easy, Accurate SharePoint Migration with Flexible Options" 5/5 What do you like best about AvePoint Confidence Platform? AvePoint Fly Migration for SharePoint (Online and OnPrem) is the best migration tool on the market. It's easy to use, accuracy on content (what you see contents on the source is what you get at the destination). Also, Fly migration tool allows you to configure object level migration (selective only migrate a particular target library) Features such as Incremental Migration or Combined Migration give you lot of options and flexibility for your migration plans. Great Tool. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? We found all available features of Fly Migration tool are helpful. Nothing to dislike. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Rapid demand from Developer/Programmer Team to have a development data / site that have the same schemas/structure as the existing production. Fly migration tool is able to replicate / duplicate a SharePoint Site very easily and quickly for Development using the source of copying from the production sites. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Patrick B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick B.") PB Patrick B. Optimisation and Reporting Specialist Mid-Market (51-1000 emp.) 1/8/2026 "All-in-One Data Protection with Seamless Integration and Peace of Mind" 5/5 What do you like best about AvePoint Confidence Platform? What I like most about the AvePoint Confidence Platform is that it brings backup, governance, compliance, and data protection together in a single, unified solution, which removes the need to manage multiple tools. I find the Microsoft 365 and cloud backup capabilities particularly strong, along with the clear dashboards and reporting that give me good visibility across the environment. Overall, it gives me real peace of mind knowing our data is secure, compliant, and easy to recover, and the platform integrates smoothly with solid vendor support. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? What I dislike about the AvePoint Confidence Platform is that its broad set of features and complexity can make the initial setup and learning curve steeper than I expected, especially if you don’t have dedicated IT support. Some parts of the interface feel less intuitive at first and take time to master, and advanced options can add to the overall cost. I’ve also heard occasional feedback about performance issues (like slow restores or lag at times) and limited user-friendly design in certain areas. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? The AvePoint Confidence Platform solves the problem of managing, protecting, and governing cloud data across Microsoft 365 and other SaaS tools in one place. It benefits me by ensuring our data is always backed up and recoverable, while also enforcing governance and compliance policies automatically. This reduces manual effort, improves visibility and control, and gives me confidence that our data is secure and well-managed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Enterprise (\> 1000 emp.) 7/15/2026 "Easy Automation and Solid Integration, but Setup and Admin Changes Take Time" 3.5/5 What do you like best about AvePoint Confidence Platform? AvePoint automation is easy to use. It integrates with our system. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? was a bit tedious to set up and things kept changing in the admin console. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Allow the end user to set up their own things while freeing up engineers for other projects/tasks Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![mark c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "mark c.") MC mark c. Associate Asset Management 2/12/2026 "Effortless Management, But Needs Faster File Recovery" 3.5/5 What do you like best about AvePoint Confidence Platform? I like that AvePoint Confidence Platform enables us to manage everything through a single pane of glass, which simplifies the process. Coupled with Opus, it also makes reinstating files easy by allowing users to do it themselves rather than logging a ticket with IT, saving us time and hassle. The initial setup was very easy, which is a big plus. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? It takes a long time to reinstate large files, this can take up to 15-20 minutes. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? I use AvePoint Confidence Platform for archiving, which helps reduce the storage costs of SharePoint. It provides a single pane of glass for easy management, and with Opus, it allows users to reinstate files without IT assistance. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic NM Nick M. Marketing Manager Mid-Market (51-1000 emp.) 9/11/2025 Guest users or non-business users of the software, not included in G2 scores. "Easy way to keep data safe and organized" 4/5 What do you like best about AvePoint Confidence Platform? It brings everything together in one place. We can back up data, set rules, and manage users without jumping between tools. It makes our work smoother and gives peace of mind that data is safe and compliant. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Because it has so many features, it can take time to set up and understand. Some parts are not very simple at first. Also, the cost can go up if you need all the advanced options. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? It helps us keep all our data safe and under control. Before, things were scattered across different tools and it was hard to manage. Now we can back up files, recover quickly if something goes wrong, and set clear rules for access and compliance. It also makes migrations and changes smoother, without losing data or wasting time. Another big benefit is cost savings — we can see where licences or storage are wasted and cut that down. Overall, it gives us peace of mind that our data is protected, our team can work smoothly, and we are following the right rules without extra effort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 7/24/2026 "AvePoint understands how to backup M365 data better than most tools." 4.5/5 What do you like best about AvePoint Confidence Platform? I like the granular item recovery feature of AvePoint Confidence Platform. I also like that it protects items that Microsoft 365 Backup doesn't. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? You cannot recover the underlying items in a SharePoint site associated with a Microsoft Team using the SharePoint module. You must use the Teams module to restore the team. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Protecting our M365 data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite RA R A. 2/16/2026 "Streamlined Data Protection with Stellar Support" 4/5 What do you like best about AvePoint Confidence Platform? I like that the AvePoint Confidence Platform simplifies data protection across our cloud environment. It lets us set automated backup schedules and restore capabilities, which is really helpful. I also appreciate the good product support; they're always ready to help. The initial setup was very easy with guidance. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Backing up data from file server when the size is larger than 4TB. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? I use AvePoint Confidence Platform for backup and recovery of O365 data, solving recovery of lost data in Exchange. It simplifies data protection, allowing automated backup schedules and restoration. The product support is helpful. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") AH Verified User in Human Resources Small-Business (50 or fewer emp.) 1/12/2026 "Simple and effective Microsoft 365 backup solution" 5/5 What do you like best about AvePoint Confidence Platform? AvePoint Confidence Platform makes it easy to manage and protect Microsoft 365 data. The backup and restore process is reliable, and the dashboard is simple to use, which helps us quickly monitor data protection and compliance without much manual effort. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? The initial setup and configuration can take some time, especially when enabling advanced features. Also, some of the reporting and advanced settings could be explained better in the documentation. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? It addresses the risk of data loss and compliance gaps in Microsoft 365 by providing dependable backup and governance. This helps the business stay protected, reduce operational risk, and saves IT time by simplifying data management. Review collected by and hosted on G2.com. Show More 1/27/2026 Validated ReviewerIncentivizedSource: G2 invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 7/24/2026 "Seamless Backup with AvePoint Confidence Platform" 5/5 What do you like best about AvePoint Confidence Platform? I like that the AvePoint Confidence Platform is easy to set up and easy to use. I also appreciate that the reports are easy to read. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? N/A Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? I use AvePoint Confidence Platform for Office 365 and Salesforce backup and recovery to meet compliance requirements. It provides easy cloud-to-cloud backup services and offers easy-to-read reports. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Keith B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith B.") KB Keith B. Information Technology at BOK Financial Enterprise (\> 1000 emp.) 2/20/2026 "Effortless Backup with AvePoint Confidence Platform" 4.5/5 What do you like best about AvePoint Confidence Platform? I find the AvePoint Confidence Platform easy to implement and administer, which is a big plus for me. I primarily use its backup and restore capabilities. Setting it up was very easy, thanks to their really good professional services, which provided valuable insights and training for ongoing management. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Nothing to dislike. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? I use AvePoint Confidence Platform to back up our M365 and Power Platform environments, allowing people to restore files and emails themselves. It's easy to implement and administer, with excellent professional services support. Review collected by and hosted on G2.com. 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