--- title: AvePoint Confidence Platform Reviews meta\_title: 'AvePoint Confidence Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 127 reviews by the users' company size, role or industry to find out how AvePoint Confidence Platform works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 127 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- ### AvePoint Confidence Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **ease of use** of AvePoint Confidence Platform a significant advantage for implementation and management. [(63 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699564&qs=pros-and-cons#reviews) Users appreciate the **ease of use** and comprehensive backup solutions provided by AvePoint Confidence Platform. [(29 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699645&qs=pros-and-cons#reviews) Users value the **flexible backup frequency** options of AvePoint Confidence Platform, ensuring worry-free data protection. [(25 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700407&qs=pros-and-cons#reviews) Users value the **robust security and data protection** features of AvePoint Confidence Platform for comprehensive SaaS management. [(25 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700513&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of AvePoint Confidence Platform, facilitating a smooth implementation and management experience. [(22 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699021&qs=pros-and-cons#reviews) Users note the **high costs** associated with the AvePoint Confidence Platform, which can become burdensome over time. [(12 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699062&qs=pros-and-cons#reviews) Users experience **backup issues** with inconsistent data restoration and completion errors, causing frustration and inefficiency. [(10 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1698752&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** , citing unresponsive service and issues with backup data consistency. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1695968&qs=pros-and-cons#reviews) Users experience **slow performance** , particularly with data retrieval speed, making it challenging for new IT staff. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699280&qs=pros-and-cons#reviews) Users report **technical issues** with backup notifications and restore processes, complicating management and causing frustration. [(9 mentions)](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=2253739&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of AvePoint Confidence Platform ##### 1. Ease of Use Users find the **ease of use** of AvePoint Confidence Platform a significant advantage for implementation and management. [ See 63 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699564&qs=pros-and-cons#reviews) See Related User Reviews ![Keith B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith B.") KB Keith B. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Backup with AvePoint Confidence Platform" What do you like about AvePoint Confidence Platform? I find the AvePoint Confidence Platform easy to implement and administer, which is a big plus for me. I primarily use its backup and restore capabilit RL Ryan L. Enterprise (\> 1000 emp.) 5.0/5 "AvePoint Fly: Easy, Accurate SharePoint Migration with Flexible Options" What do you like about AvePoint Confidence Platform? AvePoint Fly Migration for SharePoint (Online and OnPrem) is the best migration tool on the market. It's easy to use, accuracy on content (what you s ##### 2. Cloud Backup Users appreciate the **ease of use** and comprehensive backup solutions provided by AvePoint Confidence Platform. [ See 29 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699645&qs=pros-and-cons#reviews) See Related User Reviews RA R A. 4.0/5 "Streamlined Data Protection with Stellar Support" What do you like about AvePoint Confidence Platform? I like that the AvePoint Confidence Platform simplifies data protection across our cloud environment. It lets us set automated backup schedules and re JG JOHN G. Mid-Market (51-1000 emp.) 4.0/5 "Single Pane of Glass for Backups and Cloud Governance" What do you like about AvePoint Confidence Platform? Provides a single pain of glass to manage backups and cloud governance ##### 3. Backup Frequency Users value the **flexible backup frequency** options of AvePoint Confidence Platform, ensuring worry-free data protection. [ See 25 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700407&qs=pros-and-cons#reviews) See Related User Reviews RA R A. 4.0/5 "Streamlined Data Protection with Stellar Support" What do you like about AvePoint Confidence Platform? I like that the AvePoint Confidence Platform simplifies data protection across our cloud environment. It lets us set automated backup schedules and re CF Cass F. 4.0/5 "Easy Backups but Licensing Costs are High" What do you like about AvePoint Confidence Platform? I like that AvePoint Confidence Platform makes it really easy to set backups up. It's also simple to recover your data when you need to, which is grea ##### 4. Security Users value the **robust security and data protection** features of AvePoint Confidence Platform for comprehensive SaaS management. [ See 25 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1700513&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "A Truly Hands-Off Product That Simply Works" What do you like about AvePoint Confidence Platform? it is a truly hand off product that just simply works. SN Stefan N. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One SaaS Data Protection, Governance & Compliance Made Easy" What do you like about AvePoint Confidence Platform? What’s really good about the AvePoint Confidence Platform is how it brings data protection, governance, security, and compliance for all your SaaS app ##### 5. Easy Setup Users appreciate the **easy setup** of AvePoint Confidence Platform, facilitating a smooth implementation and management experience. [ See 22 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699021&qs=pros-and-cons#reviews) See Related User Reviews ![Keith B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith B.") KB Keith B. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Backup with AvePoint Confidence Platform" What do you like about AvePoint Confidence Platform? I find the AvePoint Confidence Platform easy to implement and administer, which is a big plus for me. I primarily use its backup and restore capabilit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Set It and Forget It Automation That Keeps User Onboarding in Sync" What do you like about AvePoint Confidence Platform? It is a system that once it is setup you can just leave it running in the background. New users are automatically added and leavers off boarded. ### 5 Cons or Disadvantages of AvePoint Confidence Platform ##### 1. Expensive Users note the **high costs** associated with the AvePoint Confidence Platform, which can become burdensome over time. [ See 12 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699062&qs=pros-and-cons#reviews) See Related User Reviews CF Cass F. 4.0/5 "Easy Backups but Licensing Costs are High" What do you dislike about AvePoint Confidence Platform? The cost is high for the product compared to similar applications. Additionally, setting up multiple accounts per each backup area to log in with seem ![Patrick B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick B.") PB Patrick B. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Data Protection with Seamless Integration and Peace of Mind" What do you dislike about AvePoint Confidence Platform? What I dislike about the AvePoint Confidence Platform is that its broad set of features and complexity can make the initial setup and learning curve s ##### 2. Backup Issues Users experience **backup issues** with inconsistent data restoration and completion errors, causing frustration and inefficiency. [ See 10 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1698752&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive, Easy-to-Navigate Experience with AvePoint Confidence Platform" What do you dislike about AvePoint Confidence Platform? The platform times out too soon forcing a re-login. ##### 3. Poor Customer Support Users express frustration with **poor customer support** , citing unresponsive service and issues with backup data consistency. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1695968&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav WS Warren S. Mid-Market (51-1000 emp.) 4.5/5 "Very simple and straightforward, true set and forget" What do you dislike about AvePoint Confidence Platform? Possibly the frequency of the backups, you can only do max 6 per day for things like OneDrive or Exchange Online. Not a critique on the platform, its ##### 4. Slow Performance Users experience **slow performance** , particularly with data retrieval speed, making it challenging for new IT staff. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=1699280&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great Cloud Governance for M365 Environment" What do you dislike about AvePoint Confidence Platform? Few bugs keeps moving along the product and enhancement takes a lot of time to implement ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive, Easy-to-Navigate Experience with AvePoint Confidence Platform" What do you dislike about AvePoint Confidence Platform? The platform times out too soon forcing a re-login. ##### 5. Technical Issues Users report **technical issues** with backup notifications and restore processes, complicating management and causing frustration. [ See 9 mentions ](https://www.g2.com/products/avepoint-confidence-platform/reviews?filters%5Bsentiment_snippet%5D=2253739&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great Cloud Governance for M365 Environment" What do you dislike about AvePoint Confidence Platform? Few bugs keeps moving along the product and enhancement takes a lot of time to implement ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.") RN Ryan N. 2.5/5 "Reliable Backups with Occasional Glitches" What do you dislike about AvePoint Confidence Platform? I find it frustrating that it sometimes says the backup didn't complete. Also, the initial setup was nice with the help of our rep, but we used to hav ![Volkan Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Volkan Y.") VY Volkan Y. IT Specialist Small-Business (50 or fewer emp.) 3/11/2024 "AvePoint Cloud Backup" 5/5 What do you like best about AvePoint Confidence Platform? I like the best very easy and friendly admin dashboard. I found easyly what i found. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Some categories are so complicated. I lost myself inside the categories. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? AvePoint Cloud Backup solved our big datas cloud backup. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ND Nikhil D. Vice President Mid-Market (51-1000 emp.) 3/12/2024 "AvePoint\_Backup\_Cloud\_Review" 5/5 What do you like best about AvePoint Confidence Platform? Ease of use, ease of integration, customer support Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Technical knowledge required for a layman Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Data recovery, data protection, data archival are benefits for using AvePoint Review collected by and hosted on G2.com. Show More 3/28/2024 Validated ReviewerIncentivizedSource: G2 invite AG Abhishek G. Technical Support Executive Small-Business (50 or fewer emp.) 3/12/2024 "Best Cloud to Cloud Backup Solution" 5/5 What do you like best about AvePoint Confidence Platform? Its very usefull for the 0365 backup on cloud.easy to manage dashboard. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? For sharepoint backup we are facing more issue. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Easy to manage the dashboard for the o365 backup. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nitu D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nitu D.") ND Nitu D. Engagement consultant, Pre-sales/support, Service delivery, ITSM,ITOM,ITAM Small-Business (50 or fewer emp.) 2/14/2024 "Good Quality, Best Services Feeling so glad" 5/5 What do you like best about AvePoint Confidence Platform? they provides best service with a best quality on timeline Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? i want to grow up your services more thats it Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? i lost my data and they treat me so good till i got my data i am really thankfull Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![sarpreet s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sarpreet s.") SS sarpreet s. Technical Services Manager Mid-Market (51-1000 emp.) 2/7/2024 "my experience with avepoint cloud backup" 4/5 What do you like best about AvePoint Confidence Platform? the ease of use the portal is very straigt forwared and informative and easy to use. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? there noting i could find which i dislike Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? my worry in case i lose my mailbox, i have my cloud backup to restore my mailboxes Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Games](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Games") UC Verified User in Computer Games Small-Business (50 or fewer emp.) 5/18/2024 "good collaboration tool" 3.5/5 What do you like best about AvePoint Confidence Platform? UI is good, support microsoft 365 integration and seems secure for collabartion Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Features and integrations can improve and extend Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? collabaration with the team mostly using microsoft 365 Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Gonzalo A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gonzalo A.") GA Gonzalo A. Manager of infraestructure IT Mid-Market (51-1000 emp.) 2/6/2024 "good cloud backup manager" 4.5/5 What do you like best about AvePoint Confidence Platform? I like the integration with Office 365 for everything related to backup Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? I only used it a few times as a test, I have nothing to comment on. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? With this tool I can backup my accounts in Office 365 Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 3/6/2024 "One of the best tool to backup the users data." 5/5 What do you like best about AvePoint Confidence Platform? Integration with Office 365 is the best thing. Also, the tool is very user-friendly to use. If you are looking for a data backup solution, you may go ahead without anything to worry. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? There is nothing at the current point I dislike anything about this solution. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? You can back up the accounts in Office 356. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ashish Kumar J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashish Kumar J.") AJ Ashish Kumar J. Small-Business (50 or fewer emp.) 2/12/2024 "Ease of use" 5/5 What do you like best about AvePoint Confidence Platform? Ease of use is amongs the best in industry Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? Setup process was quite hectic, which needs attention Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Backup is quite seamless. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 3/12/2024 "Cloud backup experience" 5/5 What do you like best about AvePoint Confidence Platform? Everythings is just perfect. The seamless backup and restore process is the most fascinating part. Review collected by and hosted on G2.com. What do you dislike about AvePoint Confidence Platform? I did,t dislike anything. Everything about AvePoint is just perfect. Review collected by and hosted on G2.com. What problems is AvePoint Confidence Platform solving and how is that benefiting you? Avepoint cloud backup helps me in taking VM snapshots, preserving large files, etc Review collected by and hosted on G2.com. 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