Ana K.
AK
Ana K.
Small-Business (50 or fewer emp.)
"Effortless Setup, Comprehensive Project Management"
5/5
What do you like best about Avaza?

I find Avaza user friendly, which really helps with handling project management, time recording, expense recording, and billing. It has improved our organization, task allocation, and follow-up processes, especially when recording billable hours and invoicing. I also appreciate that Avaza helps us monitor the efficiency of our team's work. Setting up was very easy; we had an initial personal call with an assistant who gave us the intro and overview. Any problem we have faced was very efficiently solved either by their AI assistant or by human support. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

No shortcomings identified so far. Review collected by and hosted on G2.com.

Response from Noor Gillani of Avaza

Hi Ana,

Thank you so much for your thoughtful review, we really appreciate you taking the time to share your experience.

It’s great to hear that Avaza has helped improve your team’s organization, task allocation, and follow-up, while making time tracking, expense management, and invoicing easier to manage. Helping teams stay on top of their projects and billable work is exactly what we aim for, so it’s wonderful to see that reflected in your workflow.

I’m also really glad to hear that your onboarding experience and ongoing support, both through our AI assistant and human team, have been helpful along the way. That’s something we put a lot of focus on, so your feedback means a lot.

If there’s ever anything we can assist with as you continue to grow, we’re always here to help 🙂

Lachlan D.
LD
Lachlan D.
Senior Data Engineer
Small-Business (50 or fewer emp.)
"Flexible Timesheet-to-Invoice Linking Makes Billing Easy"
4.5/5
What do you like best about Avaza?

Timesheets can be linked directly into invoices - with some flexibility for billing types (lump sum vs upper limit fee) Review collected by and hosted on G2.com.

What do you dislike about Avaza?

I don't use the project management features and project budget features, as I can't see a way to project expenditure and costs based on actual billings to date Review collected by and hosted on G2.com.

Response from Sarmed Wasim of Avaza

Thanks for the thoughtful review, Lachlan! We’re glad the flexibility around linking timesheets to invoices is making billing easier for your team. We also appreciate the feedback on project budgeting and forecasting based on actual billings, that’s helpful insight for our team as we continue improving Avaza. Great to hear we’re helping streamline timesheets and invoicing across your projects. 💙

Jeanne F.
JF
Jeanne F.
Founder
Small-Business (50 or fewer emp.)
"Easy Monthly Billing and Powerful Financial Reporting"
5/5
What do you like best about Avaza?

It's just so easy to use. It makes my monthly billing a breeze and there are so many financial reports I can generate for any purpose. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

I do wish there were more payment gateway options but otherwise, so far I am totally happy and can't find fault. Review collected by and hosted on G2.com.

Response from Sarmed Wasim of Avaza

Thank you so much for the kind review, Jeanne. It means a lot. We’re glad to hear Avaza is making your monthly billing easy and giving you the reporting flexibility you need.

We appreciate your feedback on payment gateways as well and will be sure to share it with our team.

You can always reach out to our friendly support team 24/7 via chat or by emailing support@avaza.com. 💙

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Good but needs to advance to keep up with other PM software"
2.5/5
What do you like best about Avaza?

Helps me organize my to-do list. Helps me communicate with my team. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

There are a number of features I've given product feedback on that haven't product improvement over the years. I'd really like to see Avaza roll out more enhancements that implement the use of Ai, rather than us signing up for a partner website to have it feed into Avaza (i.e. using Ai for expense tracking). Review collected by and hosted on G2.com.

Ales K.
AK
Ales K.
Owner
Small-Business (50 or fewer emp.)
"Everything We Need, Plus Reliable Helpdesk Support"
5/5
What do you like best about Avaza?

Contains all we need, and proper helpdessk available in case of need. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

Nothing much to dislike. Minor details depending on actual preferences. Review collected by and hosted on G2.com.

Response from Sarmed Wasim of Avaza

Thanks so much for the great review, Ales! We’re glad Avaza has everything you need and that our support team has been there when needed. It’s also great to hear fast invoicing and time tracking are helping keep things efficient. We really appreciate your feedback! 💙

Nadine M.
NM
Nadine M.
Administrative Manager
Small-Business (50 or fewer emp.)
"Great for Following Up With All Customers"
4/5
What do you like best about Avaza?

being able to follow up on all costumers Review collected by and hosted on G2.com.

What do you dislike about Avaza?

having to fill timesheets every seperate day Review collected by and hosted on G2.com.

Response from Sarmed Wasim of Avaza

Thanks for your review, Nadine! We’re glad Avaza is helping you stay on top of customer follow-ups and making hourly billing easier. We appreciate the feedback on daily timesheet entry as well. We’re always looking to make your experience with Avaza more streamlined. 💙

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Useful Features and Strong Expense Tracking for Job Costing"
4/5
What do you like best about Avaza?

There are a lot of useful features. One of the most useful is expense tracking. If the data is entered, we can track very closely job costs and profitability. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

Avaza does a lot more than I need it to do, and I often find it somewhat clunky, navigating around and doing what I need to do with it. Review collected by and hosted on G2.com.

Response from Noor Gillani of Avaza

Thank you for your feedback 💙 We’re glad to hear Avaza has been helping you stay on top of expense tracking and job costing.

We also understand your point about navigation feeling a bit clunky at times, especially when the platform offers more features than you need day-to-day. There are often ways to simplify your workflow and surface just the areas most relevant to you.

If you’re open to it, feel free to book a quick call with us at www.avaza.com, we’d be happy to walk through your setup and help streamline things for your use case 🌸

Robert M.
RM
Robert M.
Director / Consultant
Small-Business (50 or fewer emp.)
"Simplifies Projects / Client Engagements with Powerful Simplicity"
5/5
What do you like best about Avaza?

I love Avaza's simplicity and intuitive user experience, which combines fantastic ease of use with powerful functionality. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

There's nothing that I dislike about Avaza. I would like some additional flexibility with it's standard reports, and also the addition of one more task level. I would also like the ability to create proposals and generate reports that allow free text input. Review collected by and hosted on G2.com.

Response from Noor Gillani of Avaza

Thank you for such a generous review 💙 It’s wonderful to hear that Avaza has helped streamline your client engagements and simplify your overall software stack. That balance between ease of use and meaningful functionality is exactly what we aim for, so your feedback really resonates.

We appreciate your suggestions around reporting flexibility, an additional task level, and richer proposal/report customization. Those are thoughtful ideas, especially for teams managing layered client work. We’d be happy to explore your use case in more detail and make sure your input is properly captured for our product team.

If you’re open to it, feel free to book a quick call with us at www.avaza.com, we’d love to connect and hear more about how you’re using Avaza in practice 🌸

Salman R.
SR
Salman R.
Technical Editor
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great All-in-One Project Management, But UI Needs Improvement"
3.5/5
What do you like best about Avaza?

It brings many features about project management into a single dashboard: time tracking, managing the project itself, and invoicing. All of them together in one place is good to see. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

The user interface looks outdated. Requires a lot of clicks. Not proper documentation either. Review collected by and hosted on G2.com.

Response from Noor Gillani of Avaza

Thank you for your honest feedback, Salman. We’re glad Avaza has helped keep everything in one place and made it easier to ensure tracked time flows through accurately to billing that visibility is so important for small teams.

We also appreciate you calling out the UI and navigation experience. Over time we’ve introduced design updates and workflow refinements, but we know there’s always room to simplify further and reduce clicks. The same goes for documentation, clear guidance should never be a struggle.

If you’re open to it, we’d love to understand which areas feel most cumbersome so we can review them properly. You can book a quick call with us at www.avaza.com and we’ll make sure your feedback is shared with the product team 🌸

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Easy Way to Collect Worked Hours from Colleagues"
4/5
What do you like best about Avaza?

It’s easy to collect worked hours from colleagues. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

I need to create an "invoice" in this software, but then I still have to do it again in the company’s local software. Review collected by and hosted on G2.com.

Response from Sarmed Wasim of Avaza

Thanks for your feedback!

Glad to hear that collecting worked hours is easy for your team. We understand the extra step of recreating invoices in your local system can be frustrating. Depending on your setup, there may be ways to streamline this through integrations or export options, and our team would be happy to explore that with you.

You can always reach out to our friendly staff 24/7 via chat or by emailing support@avaza.com. We’d love to help simplify your workflow further. 💙