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# Consulting Services for Avaya Unified Communications

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1 Listing for Consulting Services for Avaya Unified Communications

[![Anovia Inc](data:image/svg+xml;base64,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 "Anovia Inc")](https://www.g2.com/products/anovia-inc/reviews)

Service Provider

[
Anovia Inc
](https://www.g2.com/products/anovia-inc/reviews)[
0 ratings
](https://www.g2.com/products/anovia-inc/reviews#reviews "Read Anovia Inc Reviews")

Provider Description

Anovia Your Strategic IT Delivery Partner Built for MSPs, OEMs, and Technology Partners ----------------------------------------------------------------------------------------------------------------------------- Who We Are Anovia is a Canadian IT services company with over two decades of delivery history supporting some of North America's most demanding technology environments. Formerly Innovatia Technical Services, we rebranded as Anovia in 2026, a name that better reflects the breadth of what we do and the ambition we bring to every partnership. Headquartered in Saint John, New Brunswick, with delivery operations across the United States and India, we run a follow-the-sun model from hubs that provides genuine 24/7 coverage without overnight premiums or on-call compromises. ----------------------------------------------------------------------------------------------------------------------------- Who We Are Built For Anovia is purpose-built to serve MSPs, OEMs, and technology partners who need delivery capacity, specialized expertise, or geographic reach their current team cannot provide on its own. If you have clients running Cisco, Avaya, Mitel, or Microsoft Teams and need a trusted delivery partner with real platform depth, not a generalist who figures it out as they go, we were built for you. If you are an OEM or reseller who needs a services organization to execute implementations and support under your brand, we were built for you. If you run a managed services practice and need overflow capacity, after-hours coverage, or Tier 2/3 escalation support without adding headcount, we were built for you. We have been operating as a delivery extension for partners and OEMs throughout our history. We are not learning how to be a partner extension, it is a core part of how we operate. ----------------------------------------------------------------------------------------------------------------------------- What We Deliver Unified Communications &amp; Contact Center UC is where our technical depth is most distinctive. Hands-on, production-environment expertise across Cisco CUCM, Avaya, Microsoft Teams, Mitel, Genesys, Five9, Openscape, and RingCentral, built over hundreds of enterprise engagements. Implementations, migrations, contact center buildouts, legacy EOSL management, and ongoing administration, all deliverable under your brand. Managed IT Services &amp; 24/7 Support Proactive monitoring, incident management, and Tier 1–3 help desk coverage around the clock. We operate on 99.9% uptime SLA commitments and bring that standard to every environment we manage. Co-managed models available for clients with internal IT teams. Professional Services &amp; Infrastructure Scoped project delivery across data centre migrations, infrastructure upgrades, VM environment builds, platform modernizations, and MACD operations, from scoping through go-live and post-project support. White-label documentation available. IT Outsourcing &amp; Staff Augmentation Certified technical resources on a dedicated, project, or overflow basis. We handle hiring, certification, scheduling, and quality oversight. You get skilled delivery without the HR complexity. Cloud &amp; Microsoft 365 Microsoft 365 migrations, Teams Phone deployments, direct routing, hybrid environment management, and multi-cloud infrastructure support across Azure, AWS, and Google Cloud. AI &amp; Intelligent Automation Predictive issue detection, intelligent alert filtering, and workflow automation that reduces manual overhead and improves proactive incident response, accessible to your clients without requiring you to build the underlying capability. ----------------------------------------------------------------------------------------------------------------------------- How We Work as Your Extension We operate under your brand, follow your methodology, and communicate in your voice. Deliverables, documentation, and client-facing materials reflect your identity, Anovia stays invisible if that is what your business model requires. We integrate with your ticketing systems, change control processes, and escalation workflows rather than asking you to adopt ours. We assign dedicated account contacts, operate on transparent SLAs, and bring problems to you early, with proposed solutions, not just alerts. You should never be surprised by something happening in an environment we manage. ----------------------------------------------------------------------------------------------------------------------------- Platform Expertise Cisco CUCM · Avaya · Microsoft Teams · Mitel · Genesys · Five9 · Openscape · RingCentral · Azure · AWS · Google Cloud · VMware · Fortinet · Dialpad ----------------------------------------------------------------------------------------------------------------------------- What Our Clients Say "The engineers from Anovia have been exceptional, intelligent, dedicated, and always supportive. Their hard work and commitment make them an invaluable part of our team." — Vice President, Fortune 500 Telecom "Vivian went above and beyond to resolve a long-standing issue that had impacted us for months. We eliminated weekly maintenance and moved forward with our Avaya installation." — Director, SaaS Company "Alex consistently delivers outstanding support. Whenever he is on a case, I know it will be handled quickly and professionally." — Vice President, SaaS Company ----------------------------------------------------------------------------------------------------------------------------- Engagement Models • White-label delivery: Full delivery under your brand, Anovia invisible to your clients • Co-delivery partnership: Named collaboration with clear division of responsibilities • Managed service extension: Anovia owns specific service lines within your MSP offering • Staff augmentation: Certified resources deployed within your management structure • Project-based: Scoped engagements with defined deliverables and timelines • On-demand overflow: Flexible surge capacity activated when you need it ----------------------------------------------------------------------------------------------------------------------------- Why Anovia • 20+ years of delivery history in complex, production IT environments • Deep UC and contact center bench across every major platform • Built for partner relationships, white-label and co-delivery are core to how we operate • Canadian HQ with genuine cross-border U.S. and India delivery capability • EOSL expertise for legacy Avaya, Mitel, and Cisco environments others cannot support • Scalable capacity without the lead times of hiring and onboarding ----------------------------------------------------------------------------------------------------------------------------- anovia.com 1-833-942-6684 | Saint John, NB, Canada | linkedin.com/company/anovia-inc Your strategic IT partner for connected, future-ready enterprises.

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This provider **doesn't have any reviews**. [Leave a review](https://www.g2.com/products/anovia-inc/take_survey) to contribute, or learn more about [review generation](https://documentation.g2.com/docs/get-started-with-g2).

Industries ServicedNo information available

Provider Works WithNo information available

Services OfferedManaged IT Services, Professional Services, IT Outsourcing

Avaya Unified Communications Categories on G2

[
Video Conferencing
](/categories/video-conferencing)

[
UCaaS Platforms
](/categories/ucaas-platforms)

[
VoIP Providers
](/categories/voip-providers)

[
Cloud PBX Platforms
](/categories/cloud-pbx-platforms)

[
Video Conferencing
](/categories/video-conferencing)

[
UCaaS Platforms
](/categories/ucaas-platforms)

[
VoIP Providers
](/categories/voip-providers)

[
Cloud PBX Platforms
](/categories/cloud-pbx-platforms)

Avaya Unified Communications Comparisons

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