I love avaya, compared to other phone services I have had very minimal issues Review collected by and hosted on G2.com.

Nothing that I dislike about avatar, it’s worked awesome! Review collected by and hosted on G2.com.

It’s a great option for work from home associates Review collected by and hosted on G2.com.

Logging in the system can be difficult and needs a thorough overview for users Review collected by and hosted on G2.com.

Very easy to use and saves loads of money, easy communication between UK and africa Review collected by and hosted on G2.com.

Nothing, fantastic product, will recommend the product to friends Review collected by and hosted on G2.com.

Used the system for a couple of years while working in the call center industry, connection was always good and it was very easy to use. Review collected by and hosted on G2.com.

Phone worked great, can't really think of any down sides. Would use it again if I could. Review collected by and hosted on G2.com.

We have Avaya and the phones and software are very easy to use and simple. Review collected by and hosted on G2.com.

Not much, phones do what you need them to, are nice and simple. Software is also nice. Review collected by and hosted on G2.com.

Good product, very reliable. Only when having online problems it doesn't work Review collected by and hosted on G2.com.

Nothing. It's great always online. Depend on how good local it is. Review collected by and hosted on G2.com.

The ease of use! Most roles that I have had which used this product have been high stress roles. Anything that can help cut down on stress while working is a MUST and this product falls in line with that! Very easy to use with minimal efforts! Love it. Review collected by and hosted on G2.com.

I wish it offered a bit more personalization options, such as custom "look"(eg colors ect) Review collected by and hosted on G2.com.

For the most part I think of via his loss effective telephone communications and networking program or system hardware that we have currently at this time especially in a high volume call center where effective and reliable communication is a key component and providing excellent services to a customers Review collected by and hosted on G2.com.

I really like that it is built around managing customer interactions as they are in progress.

The screen layout is great and allow for a maximum data intake per glance

All is very visual and intuitive, very little clutter Review collected by and hosted on G2.com.

Hard to set up at first without an IT we had some conflict with the previous tool we used but that was fixed by avaya support.

The application can be tricky to run on thin clients, as the power needed is a bigger portiont han on a normal PC. Review collected by and hosted on G2.com.

Avaya is a great system that was used in my most recent work experience as a senior collections specialist at Target. It was the system that was used to make phone calls and take phone calls from guests. It was efficient. Review collected by and hosted on G2.com.

There were a few times where inbound or outbound calls were dropped. I’m not sure if Avaya was the issue or phone lines or a combination of both Review collected by and hosted on G2.com.