# Avature Reviews **Vendor:** Avature **Category:** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **Average Rating:** 4.4/5.0 **Total Reviews:** 108 ## About Avature Avature is an enterprise SaaS platform for talent acquisition and talent management that drives innovation in the HCM software space. Founded by Dimitri Boylan, Avature empowers the leading-edge HR strategies of enterprise-level organizations worldwide. Avature’s AI-powered solutions include sourcing, recruitment marketing, career sites, applicant tracking, video interviewing, campus and events recruiting, employee referral management, social onboarding, branded employee engagement and performance management, employee mobility and contingent workforce management. Avature delivers its services from its private cloud, located in data centers in the US, Europe and Asia, and has offices in Buenos Aires, London, Madrid, Melbourne, Munich, New York, Shenzhen and Paris. ## Avature Pros & Cons **What users like:** - Users value the **extensive customizability** of Avature, allowing tailored solutions for unique hiring processes. (6 reviews) - Users value the **extensive customization** options in Avature, enhancing their unique hiring processes effectively. (6 reviews) - Users value the **extensive customization** capabilities of Avature, allowing tailored workflows and processes for diverse needs. (5 reviews) - Users value the **extensive customization options** of Avature, enabling tailored candidate experiences and unique hiring processes. (4 reviews) - Users value the **highly customizable features** of Avature, allowing for tailored solutions to unique hiring processes. (4 reviews) - Candidate Management (3 reviews) - Users value Avature's **comprehensive features** , enjoying its customization and powerful tools for efficient recruitment processes. (3 reviews) - Flexibility (3 reviews) - Users value the **flexibility and comprehensive features** of Avature, streamlining their recruitment processes effectively. (2 reviews) - ATS (Applicant Tracking System) (2 reviews) **What users dislike:** - Users find the **difficult learning curve** of Avature challenging, especially due to its complexity and limited customization. (5 reviews) - Users find Avature **not user-friendly** , citing complexity and a challenging learning curve for new users. (5 reviews) - Users find Avature's **steep learning curve** challenging due to its complexity and limited customization options. (4 reviews) - Users find the **navigation and interface unintuitive** , making the learning curve steep and setup challenging. (4 reviews) - Users find the **steep learning curve** of Avature challenging, particularly with its complex setup and navigation. (4 reviews) - Users find the **learning difficulty** challenging due to the complexity and non-intuitive interface of Avature. (3 reviews) - System Complexity (3 reviews) - Users find the **complex setup** of Avature challenging, requiring significant time and effort to master. (2 reviews) - Users find the **difficult setup** of Avature challenging due to its complexity and steep learning curve. (2 reviews) - Users find Avature to be **expensive** with long wait times for projects and complications in setup and navigation. (2 reviews) ## Avature Reviews ### 1. Decent Experience, But Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Dany P. | HR Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Avature?** I like how customizable Avature is. It gives us the flexibility to adapt workflows, dashboards, and processes to fit our exact needs, rather than being stuck with rigid templates. That level of control makes it easy to support different teams and evolving requirements. **What do you dislike about Avature?** While the platform is highly customizable, there are significant downstream impacts that aren’t always considered during configuration. When something breaks, it often creates a cascade of issues. For example, Avature was down for a few hours recently, which caused hundreds of failed integrations that we had to manually retrigger. Views and workflows also didn’t update automatically. Although we raised these issues with tech support, the response felt reactive rather than proactive—we were expected to identify all impacts ourselves. Reporting is not user-friendly. There are very few out-of-the-box reports or lists, and we still can’t report on key metrics like time-to-fill, even though we’ve been live since March 2023. Additionally, it would be extremely helpful if Avature provided a formal Knowledge Transfer (KT) guide. Currently, this does not exist, which makes it challenging for teams to share best practices and ensure smooth transitions when roles or responsibilities change. A structured KT guide could include documentation standards, workflows, and troubleshooting steps to reduce dependency on reactive support and improve overall efficiency. **What problems is Avature solving and how is that benefiting you?** Avature has allowed us to streamline our recruitment process significantly. We’ve also implemented an Onboarding, Hiring Manager, and Referrals Portal, which were previously managed manually. This automation has reduced administrative work, improved efficiency, and created a better experience for both candidates and internal teams. ### 2. Flexible, Powerful, and Scalable for Complex Hiring Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Mahek T. | Technical Recruiter, Staffing and Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Avature?** What I like most about Avature is its flexibility, it lets you customize workflows and processes instead of forcing a fixed structure. It’s powerful, scalable, and great for handling complex hiring needs. **What do you dislike about Avature?** Avature’s main drawbacks are its steep learning curve, clunky interface, high cost, and sometimes slow support. **What problems is Avature solving and how is that benefiting you?** Avature solves the problem of managing complex recruitment by centralizing candidate sourcing, tracking, and engagement. Its customization and global compliance features make hiring more efficient, while analytics provide insights for better decisions. The benefit is faster hiring, stronger candidate relationships, and reduced manual effort ### 3. Avature - The powerful tool **Rating:** 3.5/5.0 stars **Reviewed by:** Nikita G. | Human Resources Management, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Avature?** Highly Customizable You can tailor it to fit your company’s unique hiring process. Great for Candidate Relationship Management (CRM) Helps you build and manage talent pipelines and stay in touch with candidates over time. Powerful Automation Saves time by automating tasks like emails, interview scheduling, and follow-ups. Strong Search & Matching Helps you quickly find the best candidates, even from large databases. Good Reporting & Analytics Gives you clear data on hiring performance, pipelines, and campaigns. **What do you dislike about Avature?** Hard to learn / takes time to set up Complex for smaller teams Navigation / interface isn’t always intuitive Can be slow or laggy with lots of data or customizations **What problems is Avature solving and how is that benefiting you?** We save all candidate information in Avature. When a candidate applies or interviews, the panel updates their feedback in Avature. You can add comments about a candidate for others to see later. HR feedback is easy to find and track in Avature. We can also find and source candidates directly from Avature. ### 4. Avature CRM: A Recruiter’s Perspective **Rating:** 4.5/5.0 stars **Reviewed by:** Imran S. | Recruitment Lead, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avature?** What I like best about Avature is how flexible and customizable it is. I don’t feel locked into a fixed workflow, and it’s easy to adjust dashboards, reports, and pipelines to fit the way my team actually works. The CRM features are also very strong – it’s simple to keep track of candidate history, touchpoints, and long-term engagement, which is really helpful when managing larger talent pools. The search is fast and accurate, especially with advanced filters and Boolean, and overall the interface is clean and easy to navigate. **What do you dislike about Avature?** What I dislike about Avature is that the system can feel a bit complex at the start. Since it’s so customizable, the learning curve is higher and new users need some time to get comfortable. At times, the reporting setup takes longer than expected, and certain tasks require extra clicks that could be more streamlined. Also, because of the wide range of features, occasional system slowdowns happen when handling very large data sets. **What problems is Avature solving and how is that benefiting you?** Avature helps solve the challenge of managing a large and diverse candidate pool. Instead of working across multiple spreadsheets or tools, everything is centralized – from sourcing and engagement to interview tracking and reporting. This saves a lot of time and ensures no candidate slips through the cracks. The automation features reduce repetitive manual work, while the strong CRM capabilities make it easier to build long-term relationships with talent. Overall, it has improved team collaboration, hiring efficiency, and the candidate experience. ### 5. Comprehensive Tool for Seamless New Hire Management **Rating:** 4.5/5.0 stars **Reviewed by:** Tejasri P. | TA Tech Laad, Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Avature?** This is a highly robust tool that offers a wide range of features to support the entire end-to-end lifecycle of a new hire. **What do you dislike about Avature?** We don't have the ability to update or configure anything ourselves, and support always takes a long time to respond. On top of that, every single change ends up costing too much. **What problems is Avature solving and how is that benefiting you?** Avature is an excellent tool for managing candidates and works effectively as an ATS. I find it particularly user-friendly for recruiters, making daily tasks much easier. One of its standout features is the ability for recruiters to customize workflows to match their unique hiring processes. This adaptability streamlines important activities like candidate screening, scheduling interviews, and handling offers. Additionally, Avature offers strong CRM capabilities, which help recruiters build and maintain talent pools, communicate with candidates in a personalized way, and manage pipelines with greater efficiency. ### 6. Highly Customizable Platform for Tailored Candidate Experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas R. | Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Avature?** Avature is a robust platform that offers extensive options for customizing the candidate experience to suit specific needs. **What do you dislike about Avature?** This product demands a targeted deployment approach that is action-oriented. It's important not to attempt to address every issue simultaneously. While Avature is capable of handling these challenges, doing so should not come at the cost of delaying adoption timelines. **What problems is Avature solving and how is that benefiting you?** Avature enables our organization to implement AI in a structured and controlled way, providing valuable support to our human decision makers. By leveraging high-quality data, it helps us drive improvements for both our candidates and end users. ### 7. Powerful Customization and Features, But Steep Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Izabela K. | Principle Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Avature?** - broad customization possibilities - wide range of functionalities - constant development **What do you dislike about Avature?** - such a complex system can be challenging for end users - very limited main app customization (instance colours, charts styles etc.) **What problems is Avature solving and how is that benefiting you?** Avature supports configuration of complex processes where different needs and advanced logic have to be followed. ### 8. A Flexible and Powerful Talent Acquisition Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Nishant G. | Executive Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Avature?** "What I like best about Avature is its incredible level of customization. Unlike many other ATS/CRM platforms, Avature allows you to tailor workflows, dashboards, forms, and reports to match your exact recruiting process **What do you dislike about Avature?** While Avature is incredibly powerful and customizable, that same flexibility can make it complex to implement and manage **What problems is Avature solving and how is that benefiting you?** Avature is helping us solve several key challenges in talent acquisition, especially around managing high-volume and complex recruiting workflows. Before Avature, we struggled with fragmented systems, manual processes, and limited visibility into our talent pipeline. ### 9. Avature search **Rating:** 4.5/5.0 stars **Reviewed by:** Madhuri K. | Recruitment Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Avature?** It is really very convenient for us to search candidates on an Avature **What do you dislike about Avature?** The duplicity that we get on Avature is sometime frustrating **What problems is Avature solving and how is that benefiting you?** Avature helps to remember the steps and status of the candidate who are in the pipeline, it is one of the best tools we have ### 10. Insightfull, energizing and future-oriented. **Rating:** 4.5/5.0 stars **Reviewed by:** Yves P. | Avature implementation consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Avature?** The flexibility and its roadmap into the future. **What do you dislike about Avature?** It's complexity can be a challenge sometimes. **What problems is Avature solving and how is that benefiting you?** One central place for all talent management troughout a global company. ### 11. Avature is good to customize. Very good platform for Talent Acquisition. **Rating:** 4.0/5.0 stars **Reviewed by:** Ankit S. | Global Executive Recruitment Team at Genpact, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Avature?** Its is good to store the applicant information. Merged with other platforms to land the application flow. **What do you dislike about Avature?** Bugs and stability concern. High maintanence. Complicated to understand. **What problems is Avature solving and how is that benefiting you?** It stores the applicant workflow. Avoids duplicates. Recruitment CRM ### 12. Avature - RPO **Rating:** 4.0/5.0 stars **Reviewed by:** Cat M. | Business Improvement and Systems Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Avature?** Avature is highly configuarble platform. We have control over how we set up for each client and can bespoke this to each clients needs. Avature is intuitive, easy to use for our recruiters and other teams alike. New features implemented throughout the year, good knowledge sharing of these new features and how they can be implemented for our clients. Customer support is of good quality as is the Account management support. **What do you dislike about Avature?** Timescales around new integrations/projects which can be costly and have a minimum 3 month wait time to get picked up by implementations **What problems is Avature solving and how is that benefiting you?** Allowing us to manage our activity for clients and delivering a recruitment service to them ### 13. The most versatile platform I have ever worked with **Rating:** 5.0/5.0 stars **Reviewed by:** Erin P. | Manager, Talent Acquisition, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Avature?** Avature is the most flexible tool that I have ever used and gives our business partners so many options to create solutions to help drive the business forward. From my experience, it is the most flexible platform in the human resources space. **What do you dislike about Avature?** The only downside I have experience so far is the inability to work in the fastest way possible when needing a new solution implemented. **What problems is Avature solving and how is that benefiting you?** Avature is rolling out new ways to help its clients increase the speed at which to implement new solutions. The roadmap for solution improvement helps us envision how they are solving the shortage of employees needed to roll out a new solution quickly **Official Response from Clara Cercedo:** > Thanks for sharing your feedback Erin! We are working towards improving the experience. ### 14. Average performing ATS **Rating:** 3.5/5.0 stars **Reviewed by:** Nisha M. | Sr. Tech Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2023 **What do you like best about Avature?** Its user friendly. It took me very less time to learn this software **What do you dislike about Avature?** it could have more features related to candidate's timeline and could add notification settings **What problems is Avature solving and how is that benefiting you?** keeping candidate records and project records ### 15. ATS for recording the job data **Rating:** 5.0/5.0 stars **Reviewed by:** Surbhi G. | US IT Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Avature?** Avature is the very easy url and it is very helpful to manage the candidates records it terms of screening the candidate to scheduling the interviews and giving them an offer. It will record everything. **What do you dislike about Avature?** We can add the calling feature through this portal like we have a message so that we can directly connect them. **What problems is Avature solving and how is that benefiting you?** Avature help us to fill the job openings and it help us to manage the candidates data and give us an opportunity to reach them accordingly. It help us till the candidates get hired and saved his details permanently inside. ### 16. "Revolutionizing Talent Management: A Closer Look at the Avature Platform" **Rating:** 5.0/5.0 stars **Reviewed by:** Mehak T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Avature?** What I appreciate most about Avature is its ability to adapt to individual needs. It offers a highly customizable experience for talent management, allowing users to efficiently handle recruitment, onboarding, performance evaluation, and other HR processes according to their specific requirements. **What do you dislike about Avature?** A possible drawback of Avature is its initial learning curve, which might require users to invest time and effort to grasp and make the most of the platform's extensive features and functionalities. **What problems is Avature solving and how is that benefiting you?** Avature solves the common issues in talent management by offering a centralized platform that streamlines various HR processes. This brings several benefits, including simplified recruitment, improved onboarding experiences, streamlined performance evaluation, and enhanced overall workforce management. ### 17. System Admin - Always Progressing **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua S. | HRIS SaaS Analyst II, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Avature?** Avature's platform has been instrumental to our organizations advancement in the Recruiting and Hiring space. There are near limitless configuration options, and the technical support team can help admins create and accomplish a wide range of goals. The platform is evolving at a rapid pace, and the technology is at the top of the industry. **What do you dislike about Avature?** Because it is a newer and growing system, it seems like sometimes the resources can be spread a bit thin. Account Managers are knowledgeable and super helpful, but that secondary level of support within their project hierarchy can be a little slow at times. That being said, priority items are still escalated and expedited through multiple channels. **What problems is Avature solving and how is that benefiting you?** Avature is helping industry automation through their proprietary AI algorithms, which are going to drive the next wave of features as organizations look to maximize their efficiency in staffing departments. **Official Response from Clara Cercedo:** > Thank you for taking the time to give us feedback. We value your opinion! ### 18. Avature to Sniper AI **Rating:** 2.5/5.0 stars **Reviewed by:** Gerald G. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Avature?** I like using Avature when it comes to reporting **What do you dislike about Avature?** Avature is not friendly user, there's a lot button interface **What problems is Avature solving and how is that benefiting you?** Detailed reporting, Avature had correct detials ### 19. Avature has made our lives easier with faster candidate TATs **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia U. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Avature?** How we can easily customize it based on the business needs. User friendly as well **What do you dislike about Avature?** Opportunities are endless. We always find something to fix about our process but that's the best thing about it **What problems is Avature solving and how is that benefiting you?** Candidate application TAT ### 20. Automation of Recruitment **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica P. | Recruitment Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Avature?** Through automation and streamlining of processes we were able to create a better candidate experience and improve efficiency within the HR department. Many elements were improved dramatically, from email communications with candidates, manager and HR colleagues, a seamless automated emerging talent workflow and contracts and new starter forms being automated, and manual data entry and uploading removed. **What do you dislike about Avature?** Avature has so much capability, but it takes time to look into the detail and implement. The power of time is so important in a recruitment market. **What problems is Avature solving and how is that benefiting you?** Previously, from application to onboarding stage, we would work between 3 separate systems as well as Excel trackers. This meant that time was being wasted by both employees and candidates on duplication of data. Our Recruitment and Admin teams were spending vast amounts of time doing low value activities like pushing candidates through statuses, emailing CV’s via Outlook to Line Managers to review, emailing candidates to arrange interviews, posting and receiving onboarding forms and then typing the data into systems. **Official Response from Clara Cercedo:** > Glad to hear that Avature's automation is helping your processes and candidate experience. Thanks for taking the time to review us! ### 21. Avature **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Avature?** Ease of opening requistions and approving. **What do you dislike about Avature?** Not the most 'pretty' platform, could be more user friendly. **What problems is Avature solving and how is that benefiting you?** Recruitment and onboarding ### 22. Avature - Robust, Highly Configurable, AI **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly R. | Solution Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Avature?** Automation and configurability. An ATS with robust CRM functionality, and Power BI level reporting at your fingertips makes Avature top in class from my perspective. **What do you dislike about Avature?** Avature's features are priced separately, so it may take some convincing to get your organization to spring for the bells and whistles. Texting functionality needs some additional work - no ability to auto-attach opt out language, or automate actions based on responses. **What problems is Avature solving and how is that benefiting you?** Avature is excellent at reducing clicks and screens needed to perform actions. The automation keeps recruiters focused on work closest to the hire - conducting interviews, and less on the administrative burden of managing a candidate pipeline. **Official Response from Clara Cercedo:** > Great to hear that automation makes recruiters' life easier. We will work towards improving the experience. Thank you for taking the time to give us feedback, Kelly! ### 23. very versatile application through which many processes can be simplified. **Rating:** 4.5/5.0 stars **Reviewed by:** Mirco K. | HR System Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Avature?** the possibilities offered by the application. - Automation of contracts - Design of your own dashboards - Scheduled mailing of lists and reports - flexibility of portals **What do you dislike about Avature?** for newcomers the application is sometimes very confusing, you don't know exactly where to find what. - Wizards - forms - views - etc. sometimes it is hard to find out mistakes **What problems is Avature solving and how is that benefiting you?** Avature has a large roadmap on which many functionalities are noted, many of those can also help us in our daily business and simplify it significantly. One example is the Portal Builder, which we are very excited about. Here, customers are offered additional possibilities to work more independently without having to go to Avature in each case. **Official Response from Clara Cercedo:** > Mirco, thanks for taking the time to leave a review for us! ### 24. Avature - Connect, Challenge and Create! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2022 **What do you like best about Avature?** With the implementation of Avature we achieved the using of one global recruitment system. That means that not only all the global HR colleagues work together on one platform but also our internal and external applicants as well as our Hiring Managers all over the world use one system. With that, we follow one common approach and with that we are also able to challenge, to discuss and to be able to handle the future HR Challenges - together. And with the Support of Avature as a system and as a partner, we can connect with other companies and can profit from the knowledge and the input from many different people. **What do you dislike about Avature?** Sometimes with regards to new projects like implmenting an interface to another system it would be great to have a consultant fixed more faster. I would like to see improvements in having a poc for special projects. **What problems is Avature solving and how is that benefiting you?** For our company the most helpful thing about Avature in the first row was that we could implement one common approach with regards to recruit internal and external candidates. We use one platform and are able to adapt changes quit fast. The other thing about Avature which we like is that we can automate processes, save time for other things and also giving the best user experience to our applicants, our hiring managers and our recruiters. **Official Response from Clara Cercedo:** > Fantastic to hear that Avature is helping your company automate processes, save time and work together with one common approach. Thanks for reviewing us! ### 25. Who designed this unusable system? **Rating:** 1.5/5.0 stars **Reviewed by:** Tania A. | Sourcer, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Avature?** I like almost nothing about Avature. Only plus is that you can see all the reqs assigned to you in one place. **What do you dislike about Avature?** The UI make no sense, there is an overwhelming amount of information on each page, and no obvious structure or hierarchy of information. It takes me 20 minutes to find a candidate's resume each time. **What problems is Avature solving and how is that benefiting you?** We use Avature as our applicant tracking system but it's not benefiting me at all **Official Response from Clara Cercedo:** > We are sorry to hear that your experience hasn't been the best, Tania. Considering your feedback, we suggest that you contact your system admin internally, your company might have a custom-built dashboard that you need more training on to be able to take advantage of all the information provided ### 26. Powerful and handsome Platform with many possiblities of customizing **Rating:** 4.5/5.0 stars **Reviewed by:** Susanne S. | System Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Avature?** Automatic Workflows for different target groups. Information can be presented in Dashboards with lists and powerful reports. So many ways to configure the tool. Insights in Integrations to other systems. **What do you dislike about Avature?** Lack of transparency when it comes to Releases and updates on Avature side. Unexpected changes lead to defects and hours of researching. Lack of support through Account Management. Advise and information to improve the instance and use new features is missing. **What problems is Avature solving and how is that benefiting you?** Providing much flexibility to change business processes easily. Configuration changes in production can be made every day. The Admin herself can manage integrations. Workload is reduced due to many automatic steps. **Official Response from Clara Cercedo:** > Susanne, your feedback helps us offer a better experience in the future. Thank you for your time! ### 27. Customizable but unreasonable hyped up solutions, horrendous internal operations **Rating:** 2.5/5.0 stars **Reviewed by:** Mattie K. | Senior Client Experience Analyst - CRM, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Avature?** The customizable nature of the solution is excellent for teams that need heavy segmentation and complex data models. Workflows are powerful and the features added to work with portals are impressive. Overall it's a great software for anyone looking to capture and leverage a large amount of data. The ability to communicate effectively outside the platform via forms, landing pages, and portals is a true selling point. **What do you dislike about Avature?** There often seem to be inconsistencies within the product itself. Developmental sloppiness is a problem across the entire platform. I would expect this of a true start-up, but not of one that often references its 15+ years of experience. It seems to have been lost that you can develop quickly and in an agile way and still develop with integrity. I am constantly finding incongruities and running into problems, which is remarkable. Yet, the Technical Support team at Avature are so infuriatingly challenging to work with that it's not worth it most of the time to bring it up. I say TS, but in reality, it's clear that this is an internal problem across teams. The lack of communication between your various groups shines through in how easily tickets get lost, are ignored, or take far too long to fix (how long does it take to change the value in a config, really? Weeks? Is that being justified internally somehow?). The operations team has failed tremendously in its cross-team organization. It's understood that lower-tier clients will receive less attention, but that should not equate to me spending my time correcting and directing your teams when work needs to be completed or bugs need to be fixed. Don't even get me started on how Avature will try to charge you for work that needs to be done because of THEIR poor development. It's ridiculous. The issues above and the "AI" solutions being marketed are the biggest reasons I would not recommend using Avature. When I do, it's with significant caveats. **What problems is Avature solving and how is that benefiting you?** We manage essentially all internal operations related to customer interactions and projects in Avature (think a combined AM, TS, Deployment situation). ### 28. Very user friendly ATS - highly adaptable to your business. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2023 **What do you like best about Avature?** That we have a dedicated account manager, a training campus and there is so much to discover in the platform **What do you dislike about Avature?** It is easy to spend way too much time in it as it is highly configurable. You need to keep track of what you have already built in to make sure any changes flow in **What problems is Avature solving and how is that benefiting you?** Talent managing. We're still learning the new enhancements and pipelining options we have available to us. We are also looking at it for reporting purposes **Official Response from Clara Cercedo:** > Thank you for taking the time to give us feedback. We value your opinion! ### 29. Platform for creativity **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey S. | Senior System Configuration Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Avature?** I think the flexibility of Avature is the best feature. They focus on building a platform for our administrators to build creative solutions for our end users. **What do you dislike about Avature?** Because of the system's complexity, there have been a few times when new features or updates have unintended consequences. We then work with them to update as needed. **What problems is Avature solving and how is that benefiting you?** Avature provides more control, visibility and transparency to our recruiting and hiring processes. We've been able to standardize things across campus to everyone's benefit. **Official Response from Clara Cercedo:** > Jeffrey, thanks for taking the time to leave a review for us! Good to hear that you've got more control, visibility and transparency in your recruiting and hiring processes thanks to Avature. ### 30. Great flexibility and customization tools **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Avature?** Avature has done so much for us in terms of streamlining our processes and access to information. It has also helped us a lot in our unique siloing needs to keep our Sales teams, TA/HR, Business Development and Management teams' data separate and secure. **What do you dislike about Avature?** Unfortunately, it is not the most intuitive and user-friendly product to set up, though somewhat expected due to the number of integrations, customizable features and functionality. Also, although Avature's team is continuing to improve and enhance their reporting tools, creating and coding in internal reports can be a bit buggy and difficult to figure out. **What problems is Avature solving and how is that benefiting you?** One of the biggest issues we had was how do we reduce the number of systems we are using across our teams whilst also keeping the same amount of privacy and security for each team's data. On top of that, how do we streamline the processes we already have in place and reduce the amount of admin work for our operation teams and the amount of data entry of our recruiters. Avature has helped us with all of these issues, from creating unique roles and systems that dynamically silo the level of access each user has, to creating automation flows that reduce the amount of admin work our employees need to do in order for them to focus on more pressing tasks. **Official Response from Clara Cercedo:** > Your feedback helps us offer a better experience in the future. Thank you for your time! ### 31. One-Stop- Shop For All Your Hiring Needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Erika G. | Director of Agency Recruiting and Business Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Avature?** Before implementing Avature, we utilized several different systems for sourcing, email campaigns, applicant tracking, etc. Now, we have everything in one place! The support from Avature is also second to none. **What do you dislike about Avature?** There is nothing we do not like. The only challenge we face is training new users on such a robust system! **What problems is Avature solving and how is that benefiting you?** Avature's automated workflow steps have taken much of the manual work out of our hands. As a result, our users can spend more time screening new applicants. **Official Response from Clara Cercedo:** > Erika, glad to hear Avature is your company's partner in hiring. Thanks for reviewing us! ### 32. If the application is in place it is modern, userfriendly and stable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Avature?** The flexibility wihtin the System. Nearly all elements in the Backend can be defined and edited by the user. This allows us to create individual processes and solutions. **What do you dislike about Avature?** In the past we have been struggling with some projects "After Go Live". As soon as the Templates development Team needs to be involved we had several issues. Mainly there where for our need not enough communication by Avature (e.g. Timelines, Milestones, Dates to provide necessary Data from us to Avature, Confirmation of Testing Time etc.). Here I see much potential for improvement to keep happy customers. **What problems is Avature solving and how is that benefiting you?** Having one common workflow allowing different user groups to have their own requirements included. **Official Response from Clara Cercedo:** > Thank you for taking the time to review us! Your feedback helps us offer a better experience in the future. ### 33. Avature's service to it's customers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Avature?** Timing is everything when trying to resolve an unexpected issue and their being conscientious of the needs of their customers makes them a leader in customer service in my opinion. **What do you dislike about Avature?** I would say the restrictions on permissions/access granted to specific actions within the system. Giving the customer more autonomy to make edits/updates to existing features/functionality. **What problems is Avature solving and how is that benefiting you?** Sourcing for candidates. We are in the food industry, so we have a high turnover, and ensuring our restaurants are staffed at all times is a high priority with our company. And being able to have that pool of applicants and leads continuously ensures that we meet our business's needs. **Official Response from Clara Cercedo:** > Thank you for taking the time to give us feedback. We value your opinion! ### 34. Avature is Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Avature?** Avature is one of the most user-friendly platforms I have used in my 20 + years of professional experience in a corporate setting, love that is so customizable **What do you dislike about Avature?** There are so many layers to the instance from an admin perspective it can be daunting sometimes **What problems is Avature solving and how is that benefiting you?** Avature is growing and that growth helps their clients build sopshistated instances. They are covering more and more ground in talent managerment technologies. **Official Response from Clara Cercedo:** > Thank you for taking the time to give us feedback. We value your opinion! ### 35. AVature As an ATS is one of the best Applicant traking systems that one can use. **Rating:** 4.5/5.0 stars **Reviewed by:** Ashutosh T. | Human Resources Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Avature?** Avature is highly user-friendly. adding candidates is easy, linking them to pipelines and jobs is easy. The user interface is simple yet inclusive of features. finding details about the candidate is very easy at anyplace in the ATS. **What do you dislike about Avature?** there is no option for bulk uploading resume. the avature ats needs one to add each candidate one by one and link them to the job id. this makes having recruitment events difficult. **Recommendations to others considering Avature:** Preferably a better ats. you can have a seperate CRM of Avature to keep a two tab tracking system as well and it helps to clarify and clear out duplicacies. **What problems is Avature solving and how is that benefiting you?** I am using the avature to keep a tract of applicants and sourced profiles for my job requirement. the software has worked as good as bullhorn or jobdiva that i used in the past. **Official Response from Clara Cercedo:** > Thanks for sharing your feedback! We will work towards improving the experience. ### 36. Flexible product with extensive list of solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Marc S. | Projectmanager, Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2022 **What do you like best about Avature?** The breadth and depth of its solutions to solve our business needs. There always is a solution to your question. **What do you dislike about Avature?** The lack of adequate consultancy to implement said solutions in line with our business needs. Avature has valuable technology expertise, but not necessarily in-depth recruitment expertise. **What problems is Avature solving and how is that benefiting you?** End to end recruitment and various other solutions like grad management. **Official Response from Clara Cercedo:** > Marc, thanks for sharing your feedback! We are working towards improving the experience. ### 37. Collaborative partners **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Avature?** Flexible solution that can be leveraged to address unique business processes, challenges and/or ideas. **What do you dislike about Avature?** N/A - not something we dislike; however, it would be nice to have some additional thought leadership on best practices from the consulting/implementation team. **What problems is Avature solving and how is that benefiting you?** They are continuously developing their product and listening to customers to understand what they (we) need. **Official Response from Clara Cercedo:** > Thanks for taking the time to leave a review for us! We will work internally to make the experience better ### 38. Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Avature?** The ability to filter lists and customize reports is my favorite part about Avature. The ability to also use it internally with employees is a big bonus. **What do you dislike about Avature?** Some requests can seem to take a while but are typically resolved quickly. **What problems is Avature solving and how is that benefiting you?** Avature is making it so we need less man power to produce more results! **Official Response from Clara Cercedo:** > Thank you for your review!Your feedback helps us offer a better experience in the future. ### 39. Best ATS/CRM I Have Ever Used **Rating:** 5.0/5.0 stars **Reviewed by:** Mariah R. | Regional Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Avature?** The system was built to fit our company's needs and onboarding process. It is very user friendly. Avature blows the comp away. **What do you dislike about Avature?** There is not really anything I dislike. Avature suits our needs **What problems is Avature solving and how is that benefiting you?** Onboarding, recruiting and reporting have been stream lined and kept in one place instead of multiple systems **Official Response from Clara Cercedo:** > Mariah, thanks for reviewing us! Awesome to hear that Avature is helping with your company processes and needs ### 40. CRM without ATS is still very valuable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Avature?** Avature's User Interface (UI) is very clean and well laid out. It allows the user to see all aspects of the registrants as they move through the work flows in a very clean and simple manner. **What do you dislike about Avature?** The inabliity to download data without restrictions. Hopefully the development of an integration solution will solve those issues and allow for greater opportunity to expand our data analytics. **What problems is Avature solving and how is that benefiting you?** Developing new dashboards and custom reporting solutions that allow our teams to have better control and visibility into their marketing and sourcing activities. **Official Response from Clara Cercedo:** > Your feedback helps us offer a better experience in the future. Thank you for your time! ### 41. Your ATS. Your Way. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Avature?** I love that Avature is so customizable. The basics are there for you, but you have the freedom to make it whatever you need it to be. **What do you dislike about Avature?** I'd love it even move if I was able to edit and customize all of the pieces myself instead of going through my account manager for some of it. **What problems is Avature solving and how is that benefiting you?** Avature is helping us to automate large portions of our recruiting process so that we can focus our time where it truly needs to be. **Official Response from Clara Cercedo:** > Thanks for reviewing us, we value your opinion! ### 42. Great flexibility and easy from a UI perspective **Rating:** 4.5/5.0 stars **Reviewed by:** Neeta Patel R. | Manager - Tech & Advisory Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Avature?** I like the fact that there is a lot of flexibility with the configuration side of Avature and that they have regular releases and feature **What do you dislike about Avature?** From when I used Avature last, the cost was sometimes an issue. When there are releases, it's not obviously what is free and what needs to be purchased **What problems is Avature solving and how is that benefiting you?** Nothing at the moment as I'm not working on an Avature project at the moment **Official Response from Clara Cercedo:** > Neeta, thanks for taking the time to leave a review for us! We will work internally to make the experience better ### 43. My Review for Avature **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about Avature?** Avature is the best ATS tool and it is also known as an applications tracking system. By using this tool, we use it to create new records for our company's database purposes and job creations as well. **What do you dislike about Avature?** I didn't have any dislikes. It's a pretty easy tool. Everyone can easily understand the process and its friendly users as well, so it's helpful to our business growth. **What problems is Avature solving and how is that benefiting you?** It will create a company database to store the candidates and a job database, and it is helpful to send mass mails to the candidates, and if candidates get the offer, we will use scheduled onboarding by using Avature. **Official Response from Clara Cercedo:** > We value your opinion! Thank you for taking the time to give us feedback. ### 44. great solution, especially version 10 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2022 **What do you like best about Avature?** The simplicity of the solution and how it focuses on low code **What do you dislike about Avature?** The customer service component can be challenging especially when dealing with very specific government/public sector issues **What problems is Avature solving and how is that benefiting you?** The ability to utilise a low code solution for more than just recruitment **Official Response from Clara Cercedo:** > We'll take your feedback into account to offer a better experience in the future. Thanks for taking the time to review us! ### 45. Avature has been instrumental in helping to drive hiring for our fast-growing startup. **Rating:** 5.0/5.0 stars **Reviewed by:** Justin E. | Manager, Talent Acquisition, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Avature?** Complete customization. Avature can literally do anything you want it to, with seemingly limitless possibilities. **What do you dislike about Avature?** It's a very powerful tool, which makes learning how to best use the system longer than an out-of-the-box solution. **What problems is Avature solving and how is that benefiting you?** Avature's automation has expanded my team's bandwidth, and allows the team to spend their time on Candidate experience. The system replaces many needs for a coordinator. **Official Response from Clara Cercedo:** > Nice to hear that Avature is helping your company, Justin! Thanks for sharing your feedback ### 46. i very much like Avature but in my view there is still room for improvement in terms of stability **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Avature?** the possibility for admin users to perfrom a lot of changes by themselves **What do you dislike about Avature?** some restrictions on format and layout stability of the system **What problems is Avature solving and how is that benefiting you?** deploying functionalities that are commonly branded as “talent marketplace” or “opportunity marketplace”. A talent marketplace provides the platform to create an internal market where staff express interest in a wide range of opportunities **Official Response from Clara Cercedo:** > Thanks for sharing your feedback! We will work towards improving the experience. ### 47. Director, Talent Acquisition **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Avature?** I love the flexibility of Avature's platform and how configurable it is to meet the needs of our business. **What do you dislike about Avature?** I do not have any major dislikes related to the Avature platform. **What problems is Avature solving and how is that benefiting you?** Avature will soon allow us to have reliable data and analytics across multiple platforms, including our contact management system, applicant tracking system, and onboarding, allowing us to best tell our story. **Official Response from Clara Cercedo:** > Thanks for reviewing us! ### 48. My Review for Avature **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2022 **What do you like best about Avature?** We use Avature to track candidates and jobs created from VMS and job boards, as well as to submit candidates and for onboarding purposes. We also use Avature to send mass mail. **What do you dislike about Avature?** I had no dislikes; it is a pretty easy tool, and it is also user-friendly; everyone can learn easily and understandably; it is one of the best tools. we are using this tool. **What problems is Avature solving and how is that benefiting you?** It was very helpful to track all the candidates who were in the submission stage, interview stag, onboarding stage, and about to join stages, and we could send invites by using Avature. **Official Response from Clara Cercedo:** > We value your opinion! Thank you for taking the time to give us feedback. ### 49. Not just an ATS... take your TA and Candidate on a journey **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Avature?** Avature's solutions enable the TA functions to provide an amazing to candidates and recruiters. The software is flexible so you can adapt to fast-moving hiring needs. **What do you dislike about Avature?** When you do need Avature to develop customized features, they are usually possible but resources in the development team and support teams can mean you have to wait a while. (but a lot is already in the customers hands so it's not always an issue) **What problems is Avature solving and how is that benefiting you?** Zoom integration, having a standard integration with video platforms means we can schedule interviews without the need for human interaction. **Official Response from Clara Cercedo:** > We value your opinion! Thank you for taking the time to give us feedback. ### 50. Big fan! Very strong functionality, extremely intuitive for users, excellent reporting capability. **Rating:** 5.0/5.0 stars **Reviewed by:** Jon B. | Staff Talent Acquisition Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Avature?** Provides valuable insights into candidates **What do you dislike about Avature?** Only having Avature CRM, would like more **What problems is Avature solving and how is that benefiting you?** Pipeline visibility and nurturing passive talent. **Official Response from Clara Cercedo:** > We value your opinion, Jon! Thank you for taking the time to give us feedback. ## Avature Discussions - [What is the purpose of candidate relationship management CRM )?](https://www.g2.com/discussions/what-is-the-purpose-of-candidate-relationship-management-crm) - 1 comment - [Is avature a CRM or ATS?](https://www.g2.com/discussions/is-avature-a-crm-or-ats) - 1 comment - [View Avature pricing details and edition comparison](https://www.g2.com/products/avature/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+09%3A32%3A39+-0500&secure%5Bsession_id%5D=95269759-872c-4a1f-9213-faa98421e75b&secure%5Btoken%5D=6b883a6c80c4f08db117cd4bacbd9b0234988a1b243ce993bef8ff0b559714d5&format=llm_user) ## Avature Integrations - [Docusign](https://www.g2.com/products/docusign/reviews) - [eSkill](https://www.g2.com/products/eskill-corporation-eskill/reviews) - [Oracle Talent Management Cloud (formerly Taleo)](https://www.g2.com/products/oracle-talent-management-cloud-formerly-taleo/reviews) - [SHL](https://www.g2.com/products/shl/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) ## Avature Features **Basics** - Reporting - Interoperability - Performance **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Platform Basics** - Reporting - Interoperability - Performance - User, Role, and Access Management **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Career pathing** - Employee Profiles - Career Paths **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Recruitment Platform - Recruitment Platforms** - User Permissions - Sourcing - Interviews - Dashboard - Internationalization & Locationalization - Customization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Basics** - Interoperability - Performance - Integrations **Platform Content** - Technology - File Sharing - Customization **Goals** - Goal-Setting - Company Goals And OKRs **Opportunity matching** - Opportunity Database - Opportunity Matching **Recruitment AI - Recruitment Platforms** - Candidate Matching - Gen AI in Talent Acquisition - Engagement **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Automated Onboarding Workflows - Onboarding Notifications **Content** - Automation - File Sharing **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting **Platform Additional Functionality** - Mobility - Messaging - Task Management - Dashboards **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Analytics and integrations** - Skills Analytics - Reporting - Integrations **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Performance** - Automation - File Sharing - Reporting **Data** - Dashboards And Reports - Historical Data **Agentic AI - Recruitment Platforms** - Adaptive Learning - Natural Language Interaction - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Platform Additional Functionality** - Dashboard - Mobility **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top Avature Alternatives - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 4.1/5.0 (1,451 reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - 4.2/5.0 (973 reviews) - [Jobvite](https://www.g2.com/products/jobvite/reviews) - 4.0/5.0 (647 reviews)