--- title: Avalara Reviews meta\_title: 'Avalara Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 826 reviews by the users' company size, role or industry to find out how Avalara works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 826 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Tax Software url: https://www.g2.com/categories/tax-software --- ### Avalara Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** in Avalara, simplifying sales tax filing and transaction tracking effectively. [(109 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1178915&qs=pros-and-cons#reviews) Users value Avalara's **tax automation** features, greatly simplifying sales tax management and enhancing customer satisfaction. [(84 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179420&qs=pros-and-cons#reviews) Users praise Avalara for its **ease of filing** , making tax processes effortless with excellent support. [(50 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1178711&qs=pros-and-cons#reviews) Users appreciate the **helpful customer support** of Avalara, enhancing their overall experience and ensuring efficiency. [(48 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1180092&qs=pros-and-cons#reviews) Users value Avalara's **automation capabilities** , simplifying sales tax processes and minimizing manual intervention significantly. [(44 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1180068&qs=pros-and-cons#reviews) Users report **poor customer support** , with reps often unable to fully understand and resolve issues effectively. [(92 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179251&qs=pros-and-cons#reviews) Users request more **tutorials and proactive communication** for better understanding of Avalara's complex features and updates. [(66 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179390&qs=pros-and-cons#reviews) Users express frustration with Avalara's **poor support services** , reporting unresolved issues and ineffective ticket resolutions. [(54 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1178730&qs=pros-and-cons#reviews) Users struggle with **tax issues** due to complex rates and technical problems affecting their overall experience with Avalara. [(39 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179889&qs=pros-and-cons#reviews) Users find Avalara **expensive** with annual price increases, complicating the implementation process and overall value. [(26 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179674&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Avalara ##### 1. Ease of Use Users value the **ease of use** in Avalara, simplifying sales tax filing and transaction tracking effectively. [ See 109 mentions ](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1178915&qs=pros-and-cons#reviews) See Related User Reviews KK Kaya K. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Sales Tax Management with Avalara" What do you like about Avalara? I love that Avalara is easy to set up and let run on its own, without needing constant monitoring, plus it notifies me of any issues. It also provides ![Keri B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keri B.") KB Keri B. Mid-Market (51-1000 emp.) 4.5/5 "Leave compliance in the hands of the experts!" What do you like about Avalara? I love that Avalara has experts to know all the state laws when it comes to sales tax. With the addition of economic nexus, our state collection requ ##### 2. Tax Automation Users value Avalara's **tax automation** features, greatly simplifying sales tax management and enhancing customer satisfaction. [ See 84 mentions ](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179420&qs=pros-and-cons#reviews) See Related User Reviews ![Liliia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liliia P.") LP Liliia P. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Tax Filing, but Expensive" What do you like about Avalara? I like that Avalara is easy to use and that the initial setup for my team was easy. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Effortless Tax Compliance with Seamless Integration" What do you like about Avalara? I like how seamlessly Avalara integrates with our existing system, specifically with NetSuite. It runs quietly, and we don't even notice it working, b ##### 3. Ease of Filing Users praise Avalara for its **ease of filing** , making tax processes effortless with excellent support. [ See 50 mentions ](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1178711&qs=pros-and-cons#reviews) See Related User Reviews ![Liliia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liliia P.") LP Liliia P. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Tax Filing, but Expensive" What do you like about Avalara? I like that Avalara is easy to use and that the initial setup for my team was easy. ![Francis O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francis O.") FO Francis O. Small-Business (50 or fewer emp.) 5.0/5 "Streamlined Sales Tax Filing with Avalara" What do you like about Avalara? I really appreciate how Avalara streamlines our sales tax filing, making the entire process much more efficient by saving a tremendous amount of labor ##### 4. Customer Support Users appreciate the **helpful customer support** of Avalara, enhancing their overall experience and ensuring efficiency. [ See 48 mentions ](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1180092&qs=pros-and-cons#reviews) See Related User Reviews KK Kaya K. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Sales Tax Management with Avalara" What do you like about Avalara? I love that Avalara is easy to set up and let run on its own, without needing constant monitoring, plus it notifies me of any issues. It also provides ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Effortless Tax Compliance with Seamless Integration" What do you like about Avalara? I like how seamlessly Avalara integrates with our existing system, specifically with NetSuite. It runs quietly, and we don't even notice it working, b ##### 5. Automation Users value Avalara's **automation capabilities** , simplifying sales tax processes and minimizing manual intervention significantly. [ See 44 mentions ](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1180068&qs=pros-and-cons#reviews) See Related User Reviews ![Liliia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liliia P.") LP Liliia P. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Tax Filing, but Expensive" What do you like about Avalara? I like that Avalara is easy to use and that the initial setup for my team was easy. KK Kaya K. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Sales Tax Management with Avalara" What do you like about Avalara? I love that Avalara is easy to set up and let run on its own, without needing constant monitoring, plus it notifies me of any issues. It also provides ### 5 Cons or Disadvantages of Avalara ##### 1. Poor Customer Support Users report **poor customer support** , with reps often unable to fully understand and resolve issues effectively. [ See 92 mentions ](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179251&qs=pros-and-cons#reviews) See Related User Reviews KE Kendall E. Mid-Market (51-1000 emp.) 3.5/5 "Efficient Tax Automation with Minor Reporting Gaps" What do you dislike about Avalara? I miss CertCapture, as there was more you could do with reporting, exporting, and uploading. Also, sometimes Shopify and NetSuite have different calcu ![Keri B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keri B.") KB Keri B. Mid-Market (51-1000 emp.) 4.5/5 "Leave compliance in the hands of the experts!" What do you dislike about Avalara? Customer support could use some work. I understand there are thousands, if not more, of clients probably constantly reaching out for help so do under ##### 2. Improvement Needed Users request more **tutorials and proactive communication** for better understanding of Avalara's complex features and updates. [ See 66 mentions ](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179390&qs=pros-and-cons#reviews) See Related User Reviews KK Kaya K. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Sales Tax Management with Avalara" What do you dislike about Avalara? I think the only thing that I've found in working with ecommerce businesses is there is sometimes a glitch between the sales/ecommerce platform which ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Effortless Tax Compliance with Seamless Integration" What do you dislike about Avalara? The initial implementation could be improved and also the pricing structure. Could be a little bit high for us since maybe sometimes we don't use as m ##### 3. Poor Support Services Users express frustration with Avalara's **poor support services** , reporting unresolved issues and ineffective ticket resolutions. [ See 54 mentions ](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1178730&qs=pros-and-cons#reviews) See Related User Reviews ![Carla P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carla P.") CP Carla P. 0.5/5 "Frustrating Onboarding Experience with Poor Customer Support" What do you dislike about Avalara? The post-sales hand-off and onboarding experience is terrible. Their customer success and integration is outsourced to a team in India. It took three JN Jackie N. Small-Business (50 or fewer emp.) 4.0/5 "Accounting manager" What do you dislike about Avalara? Support with filing issues. Have not been successful in that department. ##### 4. Tax Issues Users struggle with **tax issues** due to complex rates and technical problems affecting their overall experience with Avalara. [ See 39 mentions ](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179889&qs=pros-and-cons#reviews) See Related User Reviews KE Kendall E. Mid-Market (51-1000 emp.) 3.5/5 "Efficient Tax Automation with Minor Reporting Gaps" What do you dislike about Avalara? I miss CertCapture, as there was more you could do with reporting, exporting, and uploading. Also, sometimes Shopify and NetSuite have different calcu ![Kim H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim H.") KH Kim H. Small-Business (50 or fewer emp.) 4.5/5 "A great choice for rate compliance" What do you dislike about Avalara? The calculations shown in the reports don’t always match the calculations on the returns. This is especially true for Texas, where the tax amount for ##### 5. Expensive Users find Avalara **expensive** with annual price increases, complicating the implementation process and overall value. [ See 26 mentions ](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179674&qs=pros-and-cons#reviews) See Related User Reviews ![Liliia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liliia P.") LP Liliia P. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Tax Filing, but Expensive" What do you dislike about Avalara? It is expensive and increases its price yearly. KK Kaya K. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Sales Tax Management with Avalara" What do you dislike about Avalara? I think the only thing that I've found in working with ecommerce businesses is there is sometimes a glitch between the sales/ecommerce platform which ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 2/4/2025 "Avalara review" 4.5/5 What do you like best about Avalara? Avalara is definitely an powerful tax compliance solution for automated sales tax calculations, reporting, and filing. It integrates seamlessly with various platforms, making it ideal for businesses managing multi-jurisdiction tax obligations. We are using it for last three years without any issues Plus excellent support for our business needs Review collected by and hosted on G2.com. What do you dislike about Avalara? High pricing, occasional support delays, and a complex setup process. Review collected by and hosted on G2.com. What problems is Avalara solving and how is that benefiting you? Avalara’s automated filing feature saves time and effort by submitting returns directly to tax authorities. Review collected by and hosted on G2.com. Show More Response from Celina Romera of Avalara [Editedit](https://www.g2.com/survey_responses/avalara-review-10798228/official_response/edit) Thanks for taking the time to share your feedback with us. We are grateful to be the solution you trust with your sales tax process! 3/31/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite MC Matthew C. Tax Accountant Mid-Market (51-1000 emp.) 9/25/2025 "Avalara is for everyone" 5/5 What do you like best about Avalara? Avalara is user friendly, easy on the eyes, and has great functions. ECM is amazing and gets better every day. I love it! Review collected by and hosted on G2.com. What do you dislike about Avalara? ECM is still improving but it is already a great product. There could be notes that direct the user to functions that may not know about. It's the best! Review collected by and hosted on G2.com. What problems is Avalara solving and how is that benefiting you? Avalara takes our sales data and allows us to print tax and sales data reports to create import files for preparing the returns. We also use the exemption management system. The tax engine helps make tax engines. The exemption system mgmt system has ai features that prefills out the information to make it a more efficient process. It's wonderful! Review collected by and hosted on G2.com. Show More Response from Celina Romera of Avalara [Editedit](https://www.g2.com/survey_responses/avalara-review-11728629/official_response/edit) Hi Matthew! Thanks for taking the time to share your experience. We're glad to hear you're finding the platform user-friendly and that ECM is adding value to your workflow. We appreciate your suggestion about user guidance and will keep it in mind as we continue enhancing the experience. 10/30/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Katherine T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katherine T.") KT Katherine T. Sales Operations Analyst Mid-Market (51-1000 emp.) 8/8/2025 "Frustrating Experience & Poor Support" 0/5 What do you like best about Avalara? When it actually works, then there are no problems. Review collected by and hosted on G2.com. What do you dislike about Avalara? Our experience with Avalara Sales Cloud has been extremely disappointing. Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues. From the start, we were told the only way to resolve our issue was to upgrade to a Technical Account Manager—an extra monthly cost—yet this “premium” support is no better than the free package (which isn’t saying much). I’ve had an open case for nearly a year, and their only repeated suggestion is to “upgrade the installed package,” which has never resolved the problem. The installed package contains locked-down flows, Apex classes, and process builders that have errors, but cannot be modified by admins. I’ve escalated to both our Account Manager and Customer Success Manager, only to be sent back to the TAM team, creating a frustrating cycle with no real solutions. If you’re looking for a partner who can actually troubleshoot and resolve Salesforce integration issues, look elsewhere. Review collected by and hosted on G2.com. What problems is Avalara solving and how is that benefiting you? Calculating taxes for all Customer transactions. Review collected by and hosted on G2.com. Show More Response from Celina Romera of Avalara [Editedit](https://www.g2.com/survey_responses/avalara-review-11511463/official_response/edit) Katherine, thank you for taking the time to share your feedback across several platforms. I’m truly sorry to hear how frustrating your experience has been. We understand how important it is to have a reliable integration with Salesforce and timely, knowledgeable support. I recognize how difficult it must feel to be dealing with ongoing issues, and I’m sorry we haven’t delivered the clarity and resolution you’ve needed. We've escalated your concerns internally to ensure your case receives the attention it deserves. Current UserValidated ReviewerSource: Organic ![Shakisha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shakisha J.") SJ Shakisha J. Billing Specialist Small-Business (50 or fewer emp.) 3/31/2026 "Simplifies Sales Tax Management with Room for Speed Improvement" 4/5 What do you like best about Avalara? I like how Avalara takes the headaches out of taxes by managing our sales tax accurately. This accuracy results in fewer corrections and fewer customer disputes. Additionally, I appreciated the smooth setup process with Avalara. Review collected by and hosted on G2.com. What do you dislike about Avalara? The software speed isn't great. It would be better if the speed could keep up as you're working. Review collected by and hosted on G2.com. What problems is Avalara solving and how is that benefiting you? Avalara takes the headaches out of taxes, managing sales tax accurately which means fewer corrections and customer disputes. Review collected by and hosted on G2.com. Show More Response from Celina Romera of Avalara [Editedit](https://www.g2.com/survey_responses/avalara-review-12569030/official_response/edit) Hi Shakisha, thank you for sharing your experience with Avalara. We’re glad to hear we’re helping simplify sales tax for your business, and we appreciate your feedback as we continue to improve. Validated ReviewerIncentivizedSource: Seller invite HC Henri C. Mid-Market (51-1000 emp.) 4/7/2026 "Simplifies Sales Tax Filing with Ease" 4.5/5 What do you like best about Avalara? I like Avalara for its ease of use, which makes handling sales tax much more straightforward. The simplicity of filing is especially beneficial, freeing up time for my team. The initial setup was really easy, which was a pleasant surprise. Review collected by and hosted on G2.com. What do you dislike about Avalara? Payables Review collected by and hosted on G2.com. What problems is Avalara solving and how is that benefiting you? I use Avalara to handle the complexity of filing in many states. It eases the filing process and saves my team time. Review collected by and hosted on G2.com. Show More Response from Celina Romera of Avalara [Editedit](https://www.g2.com/survey_responses/avalara-review-12596208/official_response/edit) Hi Henri, thank you for taking the time to share your experience using Avalara. We’re glad to hear setup was smooth and that filing has been easier for your team. We appreciate your feedback! Validated ReviewerSource: G2 invite on behalf of seller TK Tracy K. 12/16/2025 "Efficient Tax Calculations but Needs Better ERP Integration" 3/5 What do you like best about Avalara? I like Avalara's ability to quickly determine sales tax. I also value the certificate management function, along with its reporting and returns features. Review collected by and hosted on G2.com. What do you dislike about Avalara? Syncing with ERP is problematic, and a big issue is the lack of being able to use multiple GL accounts. Reconciliation is complicated since we have Nexus in dozens of states. We have 4 people who need to audit each sales tax transaction each month for mismatches in tax amounts between what is sent to the ERP and what Avalara records, and additionally, GL reconciliation takes a very long time. Review collected by and hosted on G2.com. What problems is Avalara solving and how is that benefiting you? I use Avalara for calculating sales tax and filing returns. It quickly determines sales tax, and I value its certificate management, reporting, and returns features. Review collected by and hosted on G2.com. Show More Response from Celina Romera of Avalara [Editedit](https://www.g2.com/survey_responses/avalara-review-12099855/official_response/edit) Hi Tracy, thank you for sharing your feedback. We're glad Avalara is supporting in your tax process. We appreciate you pointing out the challenges with reconciliation and ERP syncing. Input like this helps us continue improving. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![T V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "T V.") TV T V. 12/16/2025 "Streamlines Tax Compliance with Responsive Support" 4.5/5 What do you like best about Avalara? I like that Avalara streamlines tax compliance for me. The support team is quick to respond to my questions and strives to resolve issues in a timely manner, particularly when it comes to resolving tax calculation issues and providing timely information so I can resolve things in our systems. Review collected by and hosted on G2.com. What do you dislike about Avalara? Exemption certificate management could use some improvement with the downloadable reporting. Data doesn’t always align with what is in the Avalara system. The reporting a customer downloads should mirror what is seen in the Avalara exemptions portal. Review collected by and hosted on G2.com. What problems is Avalara solving and how is that benefiting you? I use Avalara for sales tax calculations and exemption certificate management. It streamlines tax compliance and resolves tax calculation issues, providing timely information to resolve them in our systems. Review collected by and hosted on G2.com. Show More Response from Celina Romera of Avalara [Editedit](https://www.g2.com/survey_responses/avalara-review-12099935/official_response/edit) Thank you for sharing your experience with Avalara. We’re happy to hear that tax compliance feels more streamlined for you and that our support team has been responsive and helpful. We appreciate your feedback on exemption certificate reporting and are grateful to have you as a customer. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Hardware](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Hardware") UC Verified User in Computer Hardware Small-Business (50 or fewer emp.) 2/5/2025 "Effortlessly Manages Our Sales Tax Reporting" 5/5 What do you like best about Avalara? I like how Avalara calculates sales tax liabilities and completes the returns. It helps that we don't have to calculate sales tax manually or complete the returns manually. Review collected by and hosted on G2.com. What do you dislike about Avalara? Address tax notices from states quicker and with fewer prompts. Review collected by and hosted on G2.com. What problems is Avalara solving and how is that benefiting you? Avalara compiles sales tax data from an API to our ERP, calculates sales tax liabilities, and completes returns, removing the need for manual calculations. Review collected by and hosted on G2.com. Show More Response from Celina Romera of Avalara [Editedit](https://www.g2.com/survey_responses/avalara-review-10803616/official_response/edit) Thanks for taking the time to share your review. We are happy to take care of the heavy lifting when it comes to returns and filings. We appreciate your feedback! 3/31/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Enterprise (\> 1000 emp.) 4/7/2026 "Smooth Sales Tax Filing in AvaTax, but ECM Needs Usability Improvements" 3/5 What do you like best about Avalara? I enjoy that we can file our sales tax through the avatax program Review collected by and hosted on G2.com. What do you dislike about Avalara? ECM is such a pain to use and has several issues that need corrected and enhancements that need added for ease of functionality. Review collected by and hosted on G2.com. What problems is Avalara solving and how is that benefiting you? We are able to process our tax files to our store registers and file sales tax for our online sales very well. Review collected by and hosted on G2.com. Show More Response from Celina Romera of Avalara [Editedit](https://www.g2.com/survey_responses/avalara-review-12596221/official_response/edit) Thank you for taking the time to share your feedback. We’re glad to support your tax process and we appreciate your insight on ECM. If you’re open to it, please contact customercare@avalara.com so we can learn more and continue to improve. Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 3/31/2026 "Avalara Makes Sales Tax Accurate, Easy, and Stress-Free" 5/5 What do you like best about Avalara? Everything related to sales tax—accurate calculations, staying on top of changing tax rates, filing returns, and tracking nexus thresholds—has been easy and stress-free since we signed up for Avalara. Review collected by and hosted on G2.com. What do you dislike about Avalara? Depending on the ERP system you’re using, you may run into some challenges with the integration. Review collected by and hosted on G2.com. What problems is Avalara solving and how is that benefiting you? The sales tax process is about 99% automated, and it saves us a lot of time. Review collected by and hosted on G2.com. Show More Response from Celina Romera of Avalara [Editedit](https://www.g2.com/survey_responses/avalara-review-12572296/official_response/edit) Thanks for sharing your feedback with us. We’re glad to help make sales tax more manageable and save your team time. We appreciate you taking the time to share your experience! 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