--- title: Avalara Reviews meta\_title: 'Avalara Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 826 reviews by the users' company size, role or industry to find out how Avalara works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 826 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Tax Software url: https://www.g2.com/categories/tax-software ---

### Avalara Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **ease of use** in Avalara, simplifying sales tax filing and transaction tracking effectively. [(109 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1178915&qs=pros-and-cons#reviews)

Users value Avalara's **tax automation** features, greatly simplifying sales tax management and enhancing customer satisfaction. [(84 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179420&qs=pros-and-cons#reviews)

Users praise Avalara for its **ease of filing** , making tax processes effortless with excellent support. [(50 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1178711&qs=pros-and-cons#reviews)

Users appreciate the **helpful customer support** of Avalara, enhancing their overall experience and ensuring efficiency. [(48 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1180092&qs=pros-and-cons#reviews)

Users value Avalara's **automation capabilities** , simplifying sales tax processes and minimizing manual intervention significantly. [(44 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1180068&qs=pros-and-cons#reviews)

Users report **poor customer support** , with reps often unable to fully understand and resolve issues effectively. [(92 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179251&qs=pros-and-cons#reviews)

Users request more **tutorials and proactive communication** for better understanding of Avalara's complex features and updates. [(66 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179390&qs=pros-and-cons#reviews)

Users express frustration with Avalara's **poor support services** , reporting unresolved issues and ineffective ticket resolutions. [(54 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1178730&qs=pros-and-cons#reviews)

Users struggle with **tax issues** due to complex rates and technical problems affecting their overall experience with Avalara. [(39 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179889&qs=pros-and-cons#reviews)

Users find Avalara **expensive** with annual price increases, complicating the implementation process and overall value. [(26 mentions)](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179674&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Avalara

##### 1. Ease of Use

Users value the **ease of use** in Avalara, simplifying sales tax filing and transaction tracking effectively.
[
See 109 mentions
](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1178915&qs=pros-and-cons#reviews)

See Related User Reviews

KK

Kaya K.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Sales Tax Management with Avalara"

What do you like about Avalara?

I love that Avalara is easy to set up and let run on its own, without needing constant monitoring, plus it notifies me of any issues. It also provides

 ![Keri B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keri B.")
KB

Keri B.

Mid-Market (51-1000 emp.)

4.5/5

"Leave compliance in the hands of the experts!"

What do you like about Avalara?

I love that Avalara has experts to know all the state laws when it comes to sales tax. With the addition of economic nexus, our state collection requ

##### 2. Tax Automation

Users value Avalara's **tax automation** features, greatly simplifying sales tax management and enhancing customer satisfaction.
[
See 84 mentions
](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179420&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Liliia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liliia P.")
LP

Liliia P.

Small-Business (50 or fewer emp.)

4.0/5

"Effortless Tax Filing, but Expensive"

What do you like about Avalara?

I like that Avalara is easy to use and that the initial setup for my team was easy.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Tax Compliance with Seamless Integration"

What do you like about Avalara?

I like how seamlessly Avalara integrates with our existing system, specifically with NetSuite. It runs quietly, and we don't even notice it working, b

##### 3. Ease of Filing

Users praise Avalara for its **ease of filing** , making tax processes effortless with excellent support.
[
See 50 mentions
](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1178711&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Liliia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liliia P.")
LP

Liliia P.

Small-Business (50 or fewer emp.)

4.0/5

"Effortless Tax Filing, but Expensive"

What do you like about Avalara?

I like that Avalara is easy to use and that the initial setup for my team was easy.

 ![Francis O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francis O.")
FO

Francis O.

Small-Business (50 or fewer emp.)

5.0/5

"Streamlined Sales Tax Filing with Avalara"

What do you like about Avalara?

I really appreciate how Avalara streamlines our sales tax filing, making the entire process much more efficient by saving a tremendous amount of labor

##### 4. Customer Support

Users appreciate the **helpful customer support** of Avalara, enhancing their overall experience and ensuring efficiency.
[
See 48 mentions
](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1180092&qs=pros-and-cons#reviews)

See Related User Reviews

KK

Kaya K.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Sales Tax Management with Avalara"

What do you like about Avalara?

I love that Avalara is easy to set up and let run on its own, without needing constant monitoring, plus it notifies me of any issues. It also provides

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Tax Compliance with Seamless Integration"

What do you like about Avalara?

I like how seamlessly Avalara integrates with our existing system, specifically with NetSuite. It runs quietly, and we don't even notice it working, b

##### 5. Automation

Users value Avalara's **automation capabilities** , simplifying sales tax processes and minimizing manual intervention significantly.
[
See 44 mentions
](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1180068&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Liliia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liliia P.")
LP

Liliia P.

Small-Business (50 or fewer emp.)

4.0/5

"Effortless Tax Filing, but Expensive"

What do you like about Avalara?

I like that Avalara is easy to use and that the initial setup for my team was easy.

KK

Kaya K.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Sales Tax Management with Avalara"

What do you like about Avalara?

I love that Avalara is easy to set up and let run on its own, without needing constant monitoring, plus it notifies me of any issues. It also provides

### 5 Cons or Disadvantages of Avalara

##### 1. Poor Customer Support

Users report **poor customer support** , with reps often unable to fully understand and resolve issues effectively.
[
See 92 mentions
](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179251&qs=pros-and-cons#reviews)

See Related User Reviews

KE

Kendall E.

Mid-Market (51-1000 emp.)

3.5/5

"Efficient Tax Automation with Minor Reporting Gaps"

What do you dislike about Avalara?

I miss CertCapture, as there was more you could do with reporting, exporting, and uploading. Also, sometimes Shopify and NetSuite have different calcu

 ![Keri B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keri B.")
KB

Keri B.

Mid-Market (51-1000 emp.)

4.5/5

"Leave compliance in the hands of the experts!"

What do you dislike about Avalara?

Customer support could use some work. I understand there are thousands, if not more, of clients probably constantly reaching out for help so do under

##### 2. Improvement Needed

Users request more **tutorials and proactive communication** for better understanding of Avalara's complex features and updates.
[
See 66 mentions
](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179390&qs=pros-and-cons#reviews)

See Related User Reviews

KK

Kaya K.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Sales Tax Management with Avalara"

What do you dislike about Avalara?

I think the only thing that I've found in working with ecommerce businesses is there is sometimes a glitch between the sales/ecommerce platform which

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Tax Compliance with Seamless Integration"

What do you dislike about Avalara?

The initial implementation could be improved and also the pricing structure. Could be a little bit high for us since maybe sometimes we don't use as m

##### 3. Poor Support Services

Users express frustration with Avalara's **poor support services** , reporting unresolved issues and ineffective ticket resolutions.
[
See 54 mentions
](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1178730&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Carla P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carla P.")
CP

Carla P.

0.5/5

"Frustrating Onboarding Experience with Poor Customer Support"

What do you dislike about Avalara?

The post-sales hand-off and onboarding experience is terrible. Their customer success and integration is outsourced to a team in India. It took three

JN

Jackie N.

Small-Business (50 or fewer emp.)

4.0/5

"Accounting manager"

What do you dislike about Avalara?

Support with filing issues. Have not been successful in that department.

##### 4. Tax Issues

Users struggle with **tax issues** due to complex rates and technical problems affecting their overall experience with Avalara.
[
See 39 mentions
](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179889&qs=pros-and-cons#reviews)

See Related User Reviews

KE

Kendall E.

Mid-Market (51-1000 emp.)

3.5/5

"Efficient Tax Automation with Minor Reporting Gaps"

What do you dislike about Avalara?

I miss CertCapture, as there was more you could do with reporting, exporting, and uploading. Also, sometimes Shopify and NetSuite have different calcu

 ![Kim H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim H.")
KH

Kim H.

Small-Business (50 or fewer emp.)

4.5/5

"A great choice for rate compliance"

What do you dislike about Avalara?

The calculations shown in the reports don’t always match the calculations on the returns. This is especially true for Texas, where the tax amount for

##### 5. Expensive

Users find Avalara **expensive** with annual price increases, complicating the implementation process and overall value.
[
See 26 mentions
](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179674&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Liliia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liliia P.")
LP

Liliia P.

Small-Business (50 or fewer emp.)

4.0/5

"Effortless Tax Filing, but Expensive"

What do you dislike about Avalara?

It is expensive and increases its price yearly.

KK

Kaya K.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Sales Tax Management with Avalara"

What do you dislike about Avalara?

I think the only thing that I've found in working with ecommerce businesses is there is sometimes a glitch between the sales/ecommerce platform which

  

 ![Travis H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Travis H.")
TH

Travis H.

Tax Specialist

Mid-Market (51-1000 emp.)

6/24/2026

"Peace of Mind with Accurate Tax Calculations and On-Time Filings"

4/5

What do you like best about Avalara?

Avalara manages all of our exemptions and calculates tax on our products, so we don’t have to worry about whether we’re calculating tax correctly. It also gives us peace of mind that filings will be completed on time, without us having to constantly monitor deadlines. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

The AI they are using still needs some work. Review collected by and hosted on G2.com.

What problems is Avalara solving and how is that benefiting you?

Exemption Management, Tax Filings, and Tax Calculations. It is a massive time savings. Review collected by and hosted on G2.com.

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Response from Celina Romera of Avalara

[Editedit](https://www.g2.com/survey_responses/avalara-review-13023229/official_response/edit)

Hi Travis, thanks for sharing your experience with Avalara. We're glad to hear it's helping simplify your tax work and save you time, and we appreciate you calling out where we can keep improving. We value your feedback and are grateful to have you as a customer.

Current UserValidated ReviewerIncentivizedSource: Seller invite

  

KM

Kaysha M.

Director Of Accounting

Mid-Market (51-1000 emp.)

3/31/2026

"All My Taxes in One Place, with Research Done for Me"

5/5

What do you like best about Avalara?

All my taxes are in one place, and the research is already done for me. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

Sometimes the support experience has felt a bit clunky, with some miscommunication—especially when I’m dealing with new integrations. I’ve also noticed there are a lot of add-on services required to get everything I need. Review collected by and hosted on G2.com.

What problems is Avalara solving and how is that benefiting you?

Premium Returns has completed a full review of all 51 jurisdictions to ensure we’re reporting our returns correctly, and that has been very helpful. Avalara Tax Research also helps our purchasers and AP staff evaluate the taxability of what we’re buying more quickly and accurately. We also appreciate having supporting documentation available for audits. Review collected by and hosted on G2.com.

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Response from Celina Romera of Avalara

[Editedit](https://www.g2.com/survey_responses/avalara-review-12570583/official_response/edit)

Hi Kaysha, thanks for sharing your feedback! We’re glad Avalara is helping support your team and making the process more manageable. We appreciate you taking the time to share your experience!

Current UserValidated ReviewerIncentivizedSource: Seller invite

  

 ![Olga Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olga Y.")
OY

Olga Y.

Controller WDI Russia

Mid-Market (51-1000 emp.)

6/30/2026

"Avalara files automatically, but frequent errors and slow tiered support are frustrating"

2.5/5

What do you like best about Avalara?

filing is happening behind the scenes. However Avalara is still making mistakes and we had multiple calls to the call center to resolve it Review collected by and hosted on G2.com.

What do you dislike about Avalara?

It takes to long to resolve issues. The tiers of help is also very frustrating. You have to move from level to level to get issues resolved Review collected by and hosted on G2.com.

What problems is Avalara solving and how is that benefiting you?

filing sales tax returns for us Review collected by and hosted on G2.com.

Show More

Response from Celina Romera of Avalara

[Editedit](https://www.g2.com/survey_responses/avalara-review-13051087/official_response/edit)

Thank you for sharing your experience with Avalara. It’s clear from your feedback that while having filings handled in the background is helpful, the time it takes to resolve issues hasn’t met your expectations. If you’re open to a conversation, please email customercare@avalara.com so we can better understand what happened and work to improve.

Current UserValidated ReviewerSource: G2 invite on behalf of seller

  

 ![Amanda W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda W.")
AW

Amanda W.

Controller

Small-Business (50 or fewer emp.)

4/30/2026

"Easy to Use and Keeps Up with Tax Changes After Setup"

4/5

What do you like best about Avalara?

It is easy to use and once setup and understand it is something that only needs to be review for accuracy no need to worry about any tax changes and anything. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

The customer service, when we have had to reach out to them multiple times it has taken days to get anyone to answer us and then multiple follow ups with them to be able to get an answer. Review collected by and hosted on G2.com.

What problems is Avalara solving and how is that benefiting you?

It is solving the problem of us having to manage sales tax for our customers across the country. Review collected by and hosted on G2.com.

Show More

Response from Celina Romera of Avalara

[Editedit](https://www.g2.com/survey_responses/avalara-review-12724144/official_response/edit)

Hi Amanda, thank you for taking the time to review. We’re glad Avalara is helping simplify your sales tax, and we appreciate you sharing your experience with support as we work to improve.

Current UserValidated ReviewerSource: Organic

  

TN

Tracey N.

CEO

Small-Business (50 or fewer emp.)

2/18/2026

"Sales tax does not display in Quickbooks sales tax field"

0/5

What do you like best about Avalara?

I don't like Avalara their sales tax does not display in the sales tax field in quickbooks. Instead it displays where in the product service field. We had to uninstall it to prevent our clients from rejecting invoices. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

They don't stand by their product and claim the issue with their sales tax not displaying in the sales tax field is a quickbooks 'display error'. They refuse to cancel our invoice even though the product does not work for the purpose of putting sales tax in the sales tax field. Review collected by and hosted on G2.com.

What problems is Avalara solving and how is that benefiting you?

It should solve the US tax situation, but we had to uninstall it as the tax displays in the wrong field and they will not remedy the problem. Instead they blame quickbooks. Review collected by and hosted on G2.com.

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Response from Celina Romera of Avalara

[Editedit](https://www.g2.com/survey_responses/avalara-review-12377756/official_response/edit)

Tracey, thank you for sharing your feedback. We’re sorry to hear that your experience hasn't meet expectations and understand your frustration. We appreciate you bringing this to our attention, and have escalated your concerns internally so our team can take a closer look.

Current UserValidated ReviewerSource: Organic

  

 ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion")
AA

Verified User in Apparel & Fashion

Enterprise (\> 1000 emp.)

6/26/2025

"Helped with sales tax compliance and audit exposure reduction"

5/5

What do you like best about Avalara?

The ability to organize customer certificates and maintain records easily. Being able to quickly and easily validate certificates keeps our business moving because our customers do not want to pay sales tax when possible, so having an efficient system to add certificates means they can order quickly without paying sales tax. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

It would be nice to see some updated features around linking certificates to multiple states after the certificate is already added to the system. Review collected by and hosted on G2.com.

What problems is Avalara solving and how is that benefiting you?

Avalara is helping to ensure that we are charging the appropriate sales tax rates when customers are not exempt and keeping records up to date based on requirements of expiration on certificates with states. We have seen a significant reduction in audit totals since implementing Avalara even in the most difficult of states. Review collected by and hosted on G2.com.

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Response from Celina Romera of Avalara

[Editedit](https://www.g2.com/survey_responses/avalara-review-11335097/official_response/edit)

Thanks for sharing your feedback with us. We’re glad to help simplify sales tax and support your team’s process. We appreciate your input as we continue to improve!

3/31/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

  

AS

Adrian S.

Mid-Market (51-1000 emp.)

3/31/2026

"Reliable Tax Compliance with Great Support but Needs Better Reporting Flexibility"

4/5

What do you like best about Avalara?

I like that Avalara is reliable. The good thing is that customer support is of a high standard, and the technical staff are knowledgeable. I think it's the relative simplicity in terms of navigating the website. Avalara tries to make tax rules more user-friendly, which helped us streamline our sales tax reconciliations. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

Reporting - I would appreciate a bit more flexibility in terms of generating them. I'd like to be able to enable or disable specific columns from the set reports - at the moment I need to use Excel to do it after report generation which is a bit inconvenient. Review collected by and hosted on G2.com.

What problems is Avalara solving and how is that benefiting you?

Avalara simplifies calculating US Sales Tax and ensures we stay compliant with changing tax rules. It's reliable, user-friendly, and helps streamline sales tax reconciliations. Review collected by and hosted on G2.com.

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Response from Celina Romera of Avalara

[Editedit](https://www.g2.com/survey_responses/avalara-review-12569364/official_response/edit)

Hi Adrian, thanks for sharing your review. We’re glad Avalara is helping make tax simpler and supporting your team along the way. We appreciate your input as we continue working to improve the experience!

Validated ReviewerIncentivizedSource: Seller invite

  

AH

ANN H.

Accounting Manager

Mid-Market (51-1000 emp.)

6/30/2026

"Effortless Sales Tax Automation — No More Manual Filing"

4/5

What do you like best about Avalara?

Not having to worry about manually collecting sales tax info and submitting returns myself Review collected by and hosted on G2.com.

What do you dislike about Avalara?

Customer service is challenging at best. Review collected by and hosted on G2.com.

What problems is Avalara solving and how is that benefiting you?

Managing reseller certificates and managing sales tax returns. We are confident the tax is being collected accurately and returns are submitted timely. Review collected by and hosted on G2.com.

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Response from Celina Romera of Avalara

[Editedit](https://www.g2.com/survey_responses/avalara-review-13051337/official_response/edit)

Thanks for sharing your experience with Avalara. We’re happy to hear it’s helping you feel confident about your tax calculations and filings, and we’re sorry that customer service hasn’t always felt easy to work with. If you’re open to a conversation, please email customercare@avalara.com so we can learn more and improve.

Current UserValidated ReviewerSource: G2 invite on behalf of seller

  

 ![Charity R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charity R.")
CR

Charity R.

AP Accountant

Small-Business (50 or fewer emp.)

3/22/2016

"Taxes went from a week long process to a half day."

5/5

What do you like best about Avalara?

My favorite part of using Avatax is that they are comprehensive. We no longer have to collect the data and upload it into a program or try to figure it out on our own. They figure the tax on each order, create reports at the end of every month and then file with each state and locality which we are registered with. I also like that we can easily add new items and they will be taxed correctly because of the detailed definitions on each tax code Avalara uses. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

I haven't really found anything that I dislike. Sometimes sorting out issues can be a challenge, but that is true of any program. Review collected by and hosted on G2.com.

What problems is Avalara solving and how is that benefiting you?

Now instead of taking a full week for the filing of taxes it only takes us a day. The accuracy of our filings and taxation of items is much better now and this makes our customers much happier. They also stay up to date on rate changes and then implement them flawlessly so I don't have to worry about changing things in our POS. Review collected by and hosted on G2.com.

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Response from Celina Romera of Avalara

[Editedit](https://www.g2.com/survey_responses/avalara-review-109862/official_response/edit)

Thanks for the review, Charity! We’re happy to hear Avalara has helped simplify your process and free up more time for your team. We appreciate you sharing your experience.

10/30/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

DV

Daisy V.

Mid-Market (51-1000 emp.)

4/7/2026

"Powerful Tax Management and User-Friendly Interface"

5/5

What do you like best about Avalara?

I find Avalara very user-friendly. It's straightforward to navigate the website, and if I encounter any issues, contacting customer service is simple. Additionally, running reports and tracking sales and taxes is easy, which is a great benefit for our accounting department. I also appreciate the ability to save favorite reports on the main page for quicker access, which is especially helpful when pressed for time. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

I would like to learn more about reports regarding determining nexus for state, and at this time I have not done enough research to determine if Avalara provides these reports. Review collected by and hosted on G2.com.

What problems is Avalara solving and how is that benefiting you?

Avalara runs reports and tracks sales and taxes to individual states, making it a great resource for our accounting department. Review collected by and hosted on G2.com.

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Response from Celina Romera of Avalara

[Editedit](https://www.g2.com/survey_responses/avalara-review-12596244/official_response/edit)

Hi Daisy, thanks for sharing your review. We’re glad Avalara is supporting your team and making things easier to manage day to day. We appreciate your feedback and your time!

Validated ReviewerSource: G2 invite on behalf of seller

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