Verified User in Sporting Goods
AS
Verified User in Sporting Goods
Mid-Market (51-1000 emp.)
"Friendly, Fast Support and an Easy-to-Use App"
5/5
What do you like best about AVADA?

Customer Support Agent Iris is very friendly and responds quickly. The app is also easy to use, which makes the overall experience smooth. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

Honestly, there’s nothing for us to dislike. Review collected by and hosted on G2.com.

Verified User in Import and Export
AI
Verified User in Import and Export
Small-Business (50 or fewer emp.)
"Effortless to Use with Outstanding Support"
4/5
What do you like best about AVADA?

easy to use and implement, and support is very efficient. Avery specially was very helpful and super prompt, and even gave me a video guide on how to solve my issue! Review collected by and hosted on G2.com.

What do you dislike about AVADA?

some things that we want may not work our way but still doable Review collected by and hosted on G2.com.

Vladislav S.
VS
Vladislav S.
"Excellent support and automation of invoices"
5/5
What do you like best about AVADA?

I thank the support service, they made a logo for me, helped set up automatic invoice sending to clients upon purchase, and also provided consultation on the application. All of this was done online without delays, which I really liked! Moreover, they immediately create several invoices and send them to clients, which is very convenient and practical. For accounting, you can immediately download all the invoices that were made. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

I registered today and didn't understand what to do at all. The setup was not bad, but it was kind of unclear to me. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"Exceptional Support with Fast, Friendly Solutions"
5/5
What do you like best about AVADA?

They provide a friendly and timely solution for every issue you encounter. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

I haven't found it so far, and I doubt there is any possibility of finding it. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Fantastic Support and a Great App Experience"
5/5
What do you like best about AVADA?

Fantastic customer support, always ready to help make any customizations or changes Review collected by and hosted on G2.com.

What do you dislike about AVADA?

No real dislikes, the app and support have been great Review collected by and hosted on G2.com.

Neha N.
NN
Neha N.
developer
Small-Business (50 or fewer emp.)
"Really Helpful Staff and Step-by-Step Guidance"
5/5
What do you like best about AVADA?

The staff is really helpful and provides step by step guidance. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

Proper documentation not found for each step. Review collected by and hosted on G2.com.

Tomomi K.
TK
Tomomi K.
Employee
Small-Business (50 or fewer emp.)
"24/7 Support and Custom Features That Freed Our Operators from Monthly Tasks"
5/5
What do you like best about AVADA?

They supported me 24/7, 365 days a year.

And they customized and delivered the features we wanted. This freed our store operators from tedious tasks they had to perform every month.

I am truly grateful. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

Nothing at all. Everything was perfect. Thank you. Review collected by and hosted on G2.com.

JM
Jasmine M.
Founder
Small-Business (50 or fewer emp.)
"Excellent Customer Service So Far"
5/5
What do you like best about AVADA?

So far, I like the customer service best as the product is still new to me. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

I do not have any dislikes about AVADA at this time. Review collected by and hosted on G2.com.

Sri S.
SS
Sri S.
Founder
Small-Business (50 or fewer emp.)
"Outstanding Customer Support and Truly Great Service"
5/5
What do you like best about AVADA?

Great customer support—Olivia from their team, in particular, helped us resolve our issues quickly. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

Nothing to dislike, they are giving a really good service so nothing to dislike Review collected by and hosted on G2.com.

Marie N.
MN
Marie N.
Cheffe de projet digital
Small-Business (50 or fewer emp.)
"Efficient service, responsive support"
4/5
What do you like best about AVADA?

The customization of templates and the ability to add the invoice directly in the order or shipping confirmation email. The support is very responsive, especially Olivia who helped me recently. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

The inability to insert and change one's logo alone, without assistance. Review collected by and hosted on G2.com.