Natalya (Natasha) N.
NN
Natalya (Natasha) N.
Ecommerce Marketing Manager
Mid-Market (51-1000 emp.)
"Great experience this far. Looking forward to working with you."
5/5
What do you like best about AVADA?

This app has exceptional support. We required several customizations and small adjustments to make it work with our very complex site, and the team was always there to help. Avery, in particular, has been incredibly patient and attentive to detail. Thank you! Review collected by and hosted on G2.com.

What do you dislike about AVADA?

There is nothing I do not like about this app. Review collected by and hosted on G2.com.

Sebastian D.
SD
Sebastian D.
Schauspieler
Small-Business (50 or fewer emp.)
"Intuitive Setup with Nearly Perfect, Lightning-Fast Support"
5/5
What do you like best about AVADA?

the app is intuitve and easy to setup. the support is always available in minutes and very helpful and competent. especially Avery is doing a great job! Review collected by and hosted on G2.com.

What do you dislike about AVADA?

nothing - its a role model of a good app and a almost perfect customer support Review collected by and hosted on G2.com.

Matt M.
MM
Matt M.
Ecommerce Specialist
Small-Business (50 or fewer emp.)
"Flexible Limits and Reliable 24/7 Support"
5/5
What do you like best about AVADA?

Their flexibility to allow new limits based on our deals and website conditions. Plus the 24/7 support network Review collected by and hosted on G2.com.

What do you dislike about AVADA?

I wish the app was able to do this without me needing to reach out to support but still appreciate their help Review collected by and hosted on G2.com.

Romane V.
RV
Romane V.
Agency Founder
Small-Business (50 or fewer emp.)
"Amazing Support That Helps Customize the Plugin to Our Needs"
5/5
What do you like best about AVADA?

The support is amazing. Kipuka was a huge help, especially when it came to customizing the plugin to fit our needs. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

Some changes require support, and customization is limited. Still, I’m hopeful the team is here to help make it happen! Review collected by and hosted on G2.com.

Lucas S.
LS
Lucas S.
Acquisition manager
Small-Business (50 or fewer emp.)
"Great app and top-notch customer service"
5/5
What do you like best about AVADA?

Great app and very good customer service Review collected by and hosted on G2.com.

What do you dislike about AVADA?

A MCP server is missing but I imagine it will arrive in the future Review collected by and hosted on G2.com.

Atul B.
AB
Atul B.
Shopify Developer
Small-Business (50 or fewer emp.)
"Effortless Setup and Outstanding Support"
5/5
What do you like best about AVADA?

I appreciate how easy the setup process is, as well as the helpful support provided. Their guides are straightforward and make each step simple to follow, and I’ve noticed that all the documents are kept up to date. The customer support stands out, especially because it’s reassuring to interact with real people at a time when so many major companies are turning to AI for these services. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

Nothing much to be honest. I am new to the service but overall it feels great. Review collected by and hosted on G2.com.

Alis G.
AG
Alis G.
creator
Small-Business (50 or fewer emp.)
"Quick and professional AVADA advisors for a perfectly fitting banner"
5/5
What do you like best about AVADA?

I was really able to make changes thanks to the AVADA advisors, it's very quick and very professional, I was able to create an ethnic banner that matches my shop. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

nothing, this application really meets my expectations Review collected by and hosted on G2.com.

Vanessa B.
VB
Vanessa B.
Small-Business (50 or fewer emp.)
"Effortless Setup and Prompt Support for Air Product Reviews Shopify Integration"
5/5
What do you like best about AVADA?

I really appreciate AVADA's very quick response and friendly staff (shout out to Olivia) who know the program well. The Air Product Reviews App for Shopify is easy to use and it does everything we want. Setting it up was easy, and support solved any questions I had about importing reviews quickly. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

Nothing, can't fault them. Review collected by and hosted on G2.com.

Val Bobo C.
VC
Val Bobo C.
Founder
Small-Business (50 or fewer emp.)
"Amazing App with Extremely Helpful, Always-Available Support"
5/5
What do you like best about AVADA?

Their customer support team is extremely helpful and always there to chat to fix issues whenever they come up. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

Nothing, their app has been amazing so far. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Outstanding Avada Support—Patient, Responsive, and Fast Issue Resolution"
5/5
What do you like best about AVADA?

I like Avada’s customer support the most. Hena was very patient, responsive, and helpful. She helped me solve my issues quickly and clearly, which made the whole experience much easier. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

Not much. I’ happy with AG product review. Review collected by and hosted on G2.com.