--- title: AVADA Reviews meta_title: 'AVADA Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 255 reviews by the users' company size, role or industry to find out how AVADA works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 255 scale: '5' date_modified: '2026-08-11' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # AVADA Reviews **Vendor:** AVADA Commerce **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.9/5.0 **Total Reviews:** 255 ## About AVADA Avada Commerce is a comprehensive e-commerce solution provider specializing in developing powerful applications and tools designed to enhance online business performance. Established in 2014, Avada Commerce has been dedicated to assisting over 300,000 merchants across more than 150 countries in optimizing their e-commerce operations. Their suite of applications focuses on key areas such as customer acquisition, conversion optimization, operational efficiency, and customer retention, all aimed at driving sustainable growth and maximizing return on investment (ROI). Key Features and Functionality: - Acquisition & Awareness: Enhances search discoverability and site experience to attract high-intent traffic, thereby lowering customer acquisition costs (CAC). - Engagement & Conversion: Increases add-to-cart and checkout rates through on-site proof, real-time assistance, and smart offers that boost average order value (AOV) and expedite purchases. - Post-Purchase & Retention: Fosters customer loyalty with personalized follow-ups, subscriptions, and rewards that encourage repeat purchases and referrals, thereby increasing customer lifetime value (LTV). - Operations: Automates routine tasks, prevents order errors, and manages limits and invoicing to enhance operational efficiency and reduce manual workload. Primary Value and Solutions Provided: Avada Commerce delivers a unified suite of applications that address every stage of the buyer's journey, from initial acquisition to post-purchase retention. By integrating tools that optimize traffic acquisition, conversion rates, operational processes, and customer loyalty, Avada Commerce empowers online businesses to achieve consistent and scalable growth. Their solutions are designed to streamline e-commerce operations, reduce manual tasks, and enhance the overall customer experience, ultimately leading to increased revenue and business success. ## AVADA Pros & Cons **What users like:** - Users highlight the **excellent customer support** of AVADA, appreciating the quick and efficient assistance provided. (110 reviews) - Users find AVADA's **ease of use** exceptional, complemented by friendly customer support and quick assistance. (50 reviews) - Users find the **customer support extremely helpful** , appreciating their quick responses and effective assistance. (20 reviews) - Users value the **extensive customizability** of AVADA, enhancing their ability to create tailored workflows effortlessly. (11 reviews) - Users commend the **easy setup** of AVADA, highlighting quick assistance for smooth installation and configuration. (10 reviews) - Users value the **user-friendly interface** of AVADA, enhancing their overall experience effortlessly. (9 reviews) - Users enjoy the **variety of templates** offered by AVADA, making WordPress blog editing simple and enjoyable. (6 reviews) - Customization Options (4 reviews) - Easy Implementation (4 reviews) - Intuitive (4 reviews) **What users dislike:** - Users find the **learning curve steep** , often struggling to navigate and utilize AVADA effectively as beginners. (8 reviews) - Users are disappointed by the **missing features** in AVADA, especially regarding customization and membership options. (6 reviews) - Users find **limited customization** in Avada, wishing for more flexibility and easier visual design adjustments. (5 reviews) - Users experience **poor customer support** , making it challenging to resolve issues efficiently and effectively. (5 reviews) - Users find the **limited templates** challenging, needing time to adapt and encountering compatibility issues. (3 reviews) - Not Intuitive (3 reviews) - Expensive (2 reviews) - Template Issues (2 reviews) - Difficulty (1 reviews) - Error Issues (1 reviews) ## AVADA Reviews ### 1. Hakeem was very helpful , would 100% recommend again! **Rating:** 5.0/5.0 stars **Reviewed by:** Frank B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2022 **What do you like best about AVADA?** Most helpful setting up everything I had questions to, was very nice and willing to do whatever he could to ensure the job was completed. All-in-all I would highly recommend again! **What do you dislike about AVADA?** Nothing, he was helpful the entire time. **What problems is AVADA solving and how is that benefiting you?** All computer problems with my website ### 2. Excellent assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about AVADA?** It is truly formidable and very useful, and then there are some operators who are really skilled and friendly. **What do you dislike about AVADA?** Nothing is truly perfect, in fact, I recommend it to everyone. **What problems is AVADA solving and how is that benefiting you?** in the online store, solve many problems ### 3. Avada its nice to use with lot posbilitys- **Rating:** 5.0/5.0 stars **Reviewed by:** Helmut P. | admin, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2022 **What do you like best about AVADA?** Support, im not a professional, but alwa **What do you dislike about AVADA?** ys a great support here, like today from Emily **What problems is AVADA solving and how is that benefiting you?** Activating, i missing the end date. ### 4. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Thảo P. | Content Marketer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2022 **What do you like best about AVADA?** At first I couldn't send emails but got issues fixed right away by the support team. Thanks guys **What do you dislike about AVADA?** Nothing! Everything's okay, highly recommended **What problems is AVADA solving and how is that benefiting you?** My campaign did not work properly but AVADA helped me solve it quickly ### 5. Great customer service on Shopify from Jasmine **Rating:** 4.5/5.0 stars **Reviewed by:** Salah Eddine G. | Ecommerce Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2022 **What do you like best about AVADA?** I have got assistance from Jasmine to update the trust badges on my website and she did everything perfectly **What do you dislike about AVADA?** it was a good experience, very quick, efficient and in a good way **What problems is AVADA solving and how is that benefiting you?** Website features ### 6. Easy marketing automation platform, free option available **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about AVADA?** The ability to use the platform for free, even with limited functionality, the ease of use of the automation workflows, the email templates availability, the option to send sms, the workfow for abandoned cart and checkout works great, ease of integration **What do you dislike about AVADA?** Did not experience any difficulties so far, the solution is very easy to use, the support is good, the documentation is good, there is hardly any learning curve, in general my experience is very positive **What problems is AVADA solving and how is that benefiting you?** Avada helps to get started with marketing automation for your e-commerce shop in literally no time, and start taking care of and converting those users who did not complete their shopping experience for some reason ### 7. Very good service **Rating:** 5.0/5.0 stars **Reviewed by:** Alex C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2022 **What do you like best about AVADA?** I found the customer service has been excellent and persistent with each use. **What do you dislike about AVADA?** I found the lack of customization features to be unpleasant **What problems is AVADA solving and how is that benefiting you?** Customization issues ### 8. The AVADA apps are easy and useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about AVADA?** The support is really good, and the people are gentle and smart, they always help me a lot when I need; **What do you dislike about AVADA?** There's nothing to complain until now, its working fine. **What problems is AVADA solving and how is that benefiting you?** They have an excellent app to help sites with LGPD needs. It solves my cookies bar site feature ### 9. Help in fixing desktop version issues **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2022 **What do you like best about AVADA?** Customer service. They're very fast and so helpful. **What do you dislike about AVADA?** Visual design features you cannot manage to change without asking for help. **What problems is AVADA solving and how is that benefiting you?** Adding a customized cookie bar on my website ### 10. Great app with great support. Prakash was extraordinary in answering our queries and helping us. **Rating:** 5.0/5.0 stars **Reviewed by:** Rumaiz S. | Protection Data Administrator , Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2022 **What do you like best about AVADA?** User-friendly interface combined with useful options. And not to forget the support team. **What do you dislike about AVADA?** It has been a useful app so far. Will review again in the future. **What problems is AVADA solving and how is that benefiting you?** Customer support ### 11. Quality service! The attendant Abby was very attentive and helped me with everything. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2022 **What do you like best about AVADA?** The attendant Abby was super attentive and helped me with everything. Congratulations to them! Quality service, fast, and they help you solve everything. The platform being free helps a lot for those starting in the market, and that's the best part of it. I hope they continue with this amazing service. **What do you dislike about AVADA?** Some things are a bit difficult to handle, complicated. What sometimes hinders. But with the efficient service they have, it is quickly resolved. I am liking it. **Recommendations to others considering AVADA:** The attendant Abby was very attentive and helped me with everything. Congratulations! **What problems is AVADA solving and how is that benefiting you?** Page quality, Avada is helping me make the entire site more credible, I added trust seals, payment seals, and also to increase sales. ### 12. Perfect app for our store!! **Rating:** 4.5/5.0 stars **Reviewed by:** Michael E. | C.O.O., Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2022 **What do you like best about AVADA?** there customer service is top of the line, when we needed help "Esther" was ready to help us and was 100 percent professional, and was able to solve the issues quickly. **What do you dislike about AVADA?** there's nothing that we could say that we disliked about our experience. **Recommendations to others considering AVADA:** Great service and all-around great app. **What problems is AVADA solving and how is that benefiting you?** they have helped with creating a rewards program for our store. ### 13. Incredibly friendly and helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2022 **What do you like best about AVADA?** Friendly and professional staffs. It is an app that can easily manage seo and site speed. However, there were many unfamiliar terms for beginners, so I was afraid to use the app at first, but a friendly staff really helped me to use the service properly. A staff member named Prakash helped me, which was very helpful. **What do you dislike about AVADA?** While using it now, I haven't found any inconvenience yet. **What problems is AVADA solving and how is that benefiting you?** SEO and website speed improvement ### 14. Great invoicing solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about AVADA?** The app designs are customisable and solved our invoicing needs. Further, the support is fantastic! **What do you dislike about AVADA?** I haven't faced any issues. You can custom the design to suit your needs. **What problems is AVADA solving and how is that benefiting you?** It is solving the problem in that my clients want to be able to download an invoice when they get their Shopify order confirmation. We do not want to have to make these by hand. ### 15. Good lead capture and marketing automation tool, especially for startups/low budget companies **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2022 **What do you like best about AVADA?** Low budget option for lead capture, fair customization and targeting options, simple but good automation workflow, free account works great for a startup or if you want to try our marketing automation for your audience **What do you dislike about AVADA?** It looks good for the pricing, no issues or problems, support was also fast to answer **What problems is AVADA solving and how is that benefiting you?** Avada helps to try out if and how lead capture and marketing automation can work for your company. It allows to leverage modern marketing tools for your website visitors and convert them to leads. The price is fairly low so it poses no entry barrier. ### 16. I would recommend it because the support from Esther was very good. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2022 **What do you like best about AVADA?** I liked how quickly Esther answered me! She also knew the right solution to my questions. **What do you dislike about AVADA?** I like the app very much. There is nothing that I do not like. **What problems is AVADA solving and how is that benefiting you?** Getting more sales. ### 17. I want to thank Prakash for giving me great support and helping me speed up my store. **Rating:** 5.0/5.0 stars **Reviewed by:** André C. | online trade, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2022 **What do you like best about AVADA?** I appreciate all the help and support I received; Prakash did an excellent job on my Shopify store. **What do you dislike about AVADA?** There was nothing I didn't like, I'm really enjoying using Avada in my store. **What problems is AVADA solving and how is that benefiting you?** is improving the speed of my store ### 18. Simple, beautiful and complete Shopify App ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about AVADA?** The client support that was really quick ! **What do you dislike about AVADA?** Actually, nothing. Everything I needed was present on this app **What problems is AVADA solving and how is that benefiting you?** To find simple badges, timer, sales and shipping bar on ONE application ! ### 19. Great App and Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** FIERCE F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2022 **What do you like best about AVADA?** This app has all the functions I need, such as email campaigns, automatic flows, and forms for my website. Customer support is also amazing. Liz helped me solve my problems and was the nicest, most patient customer service rep I've encountered. Thank you! **What do you dislike about AVADA?** Nothing. A few controls take some getting used to but overall amazing app. **Recommendations to others considering AVADA:** Get it! Solved all my problems **What problems is AVADA solving and how is that benefiting you?** Email marketing is so much easier. Templates are great too and perfect for my needs. Automations and forms are also a huge benefit for my small business. ### 20. Worked with Prakash on getting this app setup on Shopify and was quick and easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2022 **What do you like best about AVADA?** Quick and easy to get setup and great service! **What do you dislike about AVADA?** No dislikes, for a free app there is great functionality. **What problems is AVADA solving and how is that benefiting you?** Ensuring our customers can have control over their data makes them feel comfortable doing business with us. ### 21. I really appreciate this app for its customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Minta C. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2022 **What do you like best about AVADA?** I have been impressed with how easy this app is to use, and the high-quality customer service. I was helped by Rainy, who gave me great tips and updated some things I was having trouble with. **What do you dislike about AVADA?** It would be nice if there were more templates, but their customer service and analytics compensate for what it lacks in design. **Recommendations to others considering AVADA:** Worth trying out, and its nice that they give a trial period. **What problems is AVADA solving and how is that benefiting you?** I can tell it does a better job with customer insights, allowing us to be more strategic. ### 22. Excellent customer service from Liz **Rating:** 5.0/5.0 stars **Reviewed by:** Dana W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about AVADA?** Liz went above a beyond! I could not have asked for a better representative. Avada should be glad to have her. **What do you dislike about AVADA?** She did everything perfectly! I have no complaints **What problems is AVADA solving and how is that benefiting you?** I use Avada for SEO and for email marketing. ### 23. I used the app to move into a new loyalty program that integrates with other marketing features. **Rating:** 4.5/5.0 stars **Reviewed by:** sally e. | ecommerce head, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2022 **What do you like best about AVADA?** Easy to use and integrates with a lot of features **What do you dislike about AVADA?** Nothing yet i dislike about the app so far so good **What problems is AVADA solving and how is that benefiting you?** Integrating several marketing features that drive sales ### 24. Exceptional customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Jen M. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2022 **What do you like best about AVADA?** Exceptional customer service support offered online **What do you dislike about AVADA?** I have only just started using the app and haven't experienced any yet **What problems is AVADA solving and how is that benefiting you?** integrating my shop with the app ### 25. Support is amazing and so helpful and quick! Templates are very easy to customise. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2022 **What do you like best about AVADA?** Easy to customize, good & quick support. **What do you dislike about AVADA?** Has different apps for a different purpose **What problems is AVADA solving and how is that benefiting you?** I needed a popup for my store and Shopify usually has a popup section but this free theme didn't. It would've been an absolute hassle to code one ### 26. Support is outstanding! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2022 **What do you like best about AVADA?** I am a user of AVADA boost sales, and I love this app! Easy to use, excellent functionality, and it is completely FREE! Hana's help from the support team was outstanding! Thank You! **What do you dislike about AVADA?** It did not work at first installation, but support fixed it fast **What problems is AVADA solving and how is that benefiting you?** Increase my store trust and functionality ### 27. BEST CUSTOMER SERVICE VS OTHER APPS! **Rating:** 5.0/5.0 stars **Reviewed by:** Jay Adrian T. | Corporate Financial Wellness Program Facilitator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2022 **What do you like best about AVADA?** Liz and the rest of the staff in Avada provide top-notch customer service vs the other shopify apps! HIGHLY RECOMMENDED! **What do you dislike about AVADA?** I like all of avada's service.................... **Recommendations to others considering AVADA:** try it! **What problems is AVADA solving and how is that benefiting you?** All-in-one app ### 28. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jannah M. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about AVADA?** Very responsive customer service. Easy to use product **What do you dislike about AVADA?** More customizable features that do not require developers **What problems is AVADA solving and how is that benefiting you?** Customizing my templates and adding custom code ### 29. love the customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2022 **What do you like best about AVADA?** the app works well but I loved the customer support, in particular, Juliana was very kind and helped me in 2 minutes! **What do you dislike about AVADA?** up to now, I'm satisfied with everything **What problems is AVADA solving and how is that benefiting you?** they opened some services and made a widget visible on the site ### 30. your exceptional service **Rating:** 5.0/5.0 stars **Reviewed by:** Luis armando H. | start my business online, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2021 **What do you like best about AVADA?** I had my doubts about the application and the few reviews despite being cataloged with five stars in Shopify, but I have only been using it for a few days, and they have really helped me a lot and gotten out of trouble. This app is incredible many, many many thanks **What do you dislike about AVADA?** nothing yet, I have to get more familiar with your app; it is really easy to use, not like the other apps **Recommendations to others considering AVADA:** It can compete with the best email marketing apps without any big app problem. **What problems is AVADA solving and how is that benefiting you?** I do not have problems yet, some do, but it is normal. I am just launching my online store, and I thought it would be impossible to configure my emails, but this app is great ### 31. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2022 **What do you like best about AVADA?** Great features given free. The customer service guy named Prakash handeled all my queries very professionaly **What do you dislike about AVADA?** Nothing specific, badges can be increased **What problems is AVADA solving and how is that benefiting you?** Increasing trust by providing professional looking trust badges ### 32. Very good app and reactive support, Hana is very fast to answer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2022 **What do you like best about AVADA?** Design is very good for more conversion HANA is very reactive person **What do you dislike about AVADA?** Nothing it is a very good application everyday **What problems is AVADA solving and how is that benefiting you?** activ pop sales and remove by avada on the pop sales ### 33. AVADA can be very good at optimising web speed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about AVADA?** Excellent staff: Candace and Fennic. Use AVADA to build your website well and optimise its speed. It is perfect for shopify. **What do you dislike about AVADA?** After using the optimisation function I had some problems with my page, but with the help of the staff it came back to normal. **What problems is AVADA solving and how is that benefiting you?** My Site has become faster. ### 34. Very good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about AVADA?** Perfect service, of great quality and kindness! **What do you dislike about AVADA?** There is nothing I didn't like, everything worked very well! **What problems is AVADA solving and how is that benefiting you?** They are helping me implement the SEO of the site ### 35. good support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2022 **What do you like best about AVADA?** good support chat and was very helpful in setting up the system **What do you dislike about AVADA?** was a littl over loaded when i first checked out the app **What problems is AVADA solving and how is that benefiting you?** Doing everything all in one so it is easier to manage ### 36. AVADA APP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2022 **What do you like best about AVADA?** I've had a great experience so far with AVADA. Jasmine from customer service is very accommodating. It took her all of one minute to help me correct my issues. **What do you dislike about AVADA?** NO DISLIKES. I am new to the app, and It was a tiny bit confusing for me because I'm not so tech-savvy. But I didn't have much to do to get the job done because customer service is great **What problems is AVADA solving and how is that benefiting you?** I am solving size issues for my store. The size charts I have are small and not so clear to see. The AVADA size chart is clear and massive, with multiple measurements for multiple countries. Not just the US. ### 37. Support Question **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2022 **What do you like best about AVADA?** Emily was very nice and capable of answering my questions. **What do you dislike about AVADA?** There is nothing that I dislike about the app so far. **What problems is AVADA solving and how is that benefiting you?** Getting our customers on a loyalty program that is easy and efficient ### 38. Great service for automation workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about AVADA?** The automation workflow builder and the email template builder are very intuitive and flexible. Also, the logs and reporting area are very helpful in making data-based decisions. The support has been stellar - thank you, Rainy; you were fast to respond and pointed me right to what I was looking for. **What do you dislike about AVADA?** Nothing so far. I didn't use the app long enough to be conclusive on this part, but so far, everything looks and works well; the support has been quick to respond and helful. **What problems is AVADA solving and how is that benefiting you?** We are currently using Avada for email automation, in connection with our Magento 2 ecommerce website, for customer notifications and abandoned cart recovery emails. ### 39. Good Shopify App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2022 **What do you like best about AVADA?** Very Useful app for improving conversion rate. I had a good experience with customer support. Good features are provided for free. **What do you dislike about AVADA?** Did not face any problem yet. Hopefully will not. **What problems is AVADA solving and how is that benefiting you?** Increasing store conversion rate. ### 40. Amazing service! **Rating:** 5.0/5.0 stars **Reviewed by:** Snuggah W. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about AVADA?** The service from Jasmine has been exceptional, and the whole app itself is working smoothly! Recommend to anybody who needs an easy to work email list! **What do you dislike about AVADA?** So far, nothing. It's had everything I needed. **What problems is AVADA solving and how is that benefiting you?** They automate all my emails for me and it's really cutting out a lot of time for me, which is always awesome ### 41. Great help and good pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2022 **What do you like best about AVADA?** The customer support is excellent! Quick replies and all my questions are answered by Jasmine and, before that, by Candace. **What do you dislike about AVADA?** The only dislike I have is that I have to get in touch with customer support so often. The contact with them is great, but it would be better if fonts and text color were correct at once. **Recommendations to others considering AVADA:** Easy to work with, great support en good pricing. **What problems is AVADA solving and how is that benefiting you?** Email automations and campaigns. ### 42. Super support and always helpful. Many THANKS for that! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2021 **What do you like best about AVADA?** They take their time and explain exactly what needs to be done. Even language barriers are well addressed through the English language. Always friendly, always helpful, and very, very supportive in getting your shop on the track to success. **What do you dislike about AVADA?** I haven't noticed anything so far. Have only had good experiences with the AVADA team. **Recommendations to others considering AVADA:** You can use all the apps well and always have competent and friendly support for your concerns. The apps and the support are experienced and help make your shop or website more successful. **What problems is AVADA solving and how is that benefiting you?** We do email marketing with AVADA and also have the Sales Booster App as well as the AVADA Image App. Here, the support was able to successfully advise us on the settings and implementation of the campaigns. ### 43. Avada Recommended **Rating:** 4.5/5.0 stars **Reviewed by:** Luigi A. | Responsabile Commerciale, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2021 **What do you like best about AVADA?** Practical and intuitive platform. Avada meets the needs of an e-commerce. Jasmine's kindness and competence have enhanced my choice for avada **What do you dislike about AVADA?** I would implement the Italian language. translation **What problems is AVADA solving and how is that benefiting you?** Currently Abandoned Carts, and email marketing ### 44. Best app for invoices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about AVADA?** The Best app to get fast invoices with the best service. Thank you Liz for the help and kindness. I totally recommend it. **What do you dislike about AVADA?** i dislile nothing in Avada, only the prices. **What problems is AVADA solving and how is that benefiting you?** Getting professional invoices fast ### 45. Great features and wonderful helpdesk **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2021 **What do you like best about AVADA?** The app of AVADA has some great features. Everything is easy and user-friendly to customize. Besides that, there's a wonderfull helpdeks always ready to support you in your quest to what's best for your business. **What do you dislike about AVADA?** App crashes sometimes. So it's improtant to save your changes regularly. Not all features are available in the free plan. It might be possible to spend some money to make use of your desired features. **What problems is AVADA solving and how is that benefiting you?** Review request automation and other automation e-mail campaigns. ### 46. The best experiencie possible **Rating:** 5.0/5.0 stars **Reviewed by:** Luciano D. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about AVADA?** The support team is very helpful and proactive **What do you dislike about AVADA?** The pre setup is kind of hard to get it first but after that is all good **What problems is AVADA solving and how is that benefiting you?** I solved all my email and marketing problems with avada ### 47. Daisy is a star **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2021 **What do you like best about AVADA?** Accommodating staff and techs, I had coding problems and all this was sorted for me behind the scenes, I am a very happy customer **What do you dislike about AVADA?** `nothing, everything is now brilliant!!! **What problems is AVADA solving and how is that benefiting you?** problems with coding and a liquid theme issue ### 48. Awesome Team & Awesome Support **Rating:** 5.0/5.0 stars **Reviewed by:** Prateek J. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about AVADA?** Prompt response from the team. They go the extra mile for their users. Special thanks to Candace for following up for two days. **What do you dislike about AVADA?** All good, maybe the UI becomes a Lil more simpler. **What problems is AVADA solving and how is that benefiting you?** Email Marketing and some user-level research to check buying patterns. ### 49. A very clean and easy app. Got great assistance from Rainy. Thank you so much for the help! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about AVADA?** It's very easy to navigate through the app and I got the greatest help from Rainy in customer support. **What do you dislike about AVADA?** There is absolutely nothing I dislike about it. **What problems is AVADA solving and how is that benefiting you?** I needed an app where I could send one email about a delay in our product to customers who ordered. And AVADA solved that. ### 50. Very nice team, best app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about AVADA?** The App Avada email , sms, pop-up its the best.....the team is very helpful **What do you dislike about AVADA?** I have nothing to dislike.so far they have been very kind **What problems is AVADA solving and how is that benefiting you?** they implemented back in stock notification for us even if they did not have this option ## AVADA Discussions - [Does avada have visual builder?](https://www.g2.com/discussions/does-avada-have-visual-builder) - 1 comment, 1 upvote - [What is avada Fusion?](https://www.g2.com/discussions/what-is-avada-fusion) - 1 comment - [Is avada good for beginners?](https://www.g2.com/discussions/is-avada-good-for-beginners) - 4 comments - [View AVADA pricing details and edition comparison](https://www.g2.com/products/avada/reviews?page=5&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A51%3A12+-0500&secure%5Bsession_id%5D=84e905ea-a2bb-468a-94ac-fdeeb34acf74&secure%5Btoken%5D=7addb09eeac1c096e16d43eecdd850a9116b1e633175a431a9ba13a8a73f47ef&format=llm_user) ## AVADA Integrations - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) ## AVADA Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Design and Customization** - Pre-Designed Templates - Pop-Up Types - No-Code Customization - Mobile Optimized **Campaigns** - Targeting - Triggered Campaigns - A/B Testing - Analytics **Integrations** - CRM/Email Integrations - WCM Integrations - E-Commerce Integrations - Social Media Integrations **Generative AI** - AI Text Generation **Agentic AI - Vulnerability Scanner** - Autonomous Task Execution - Proactive Assistance **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration - Third-Party Integrations **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation ## Top AVADA Alternatives - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,314 reviews) - [Omnisend](https://www.g2.com/products/omnisend/reviews) - 4.6/5.0 (1,219 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews)