--- title: AVADA Reviews meta\_title: 'AVADA Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 255 reviews by the users' company size, role or industry to find out how AVADA works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 255 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### AVADA Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **excellent customer support** of AVADA, appreciating the quick and efficient assistance provided. [(110 mentions)](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=1454926&qs=pros-and-cons#reviews) Users find AVADA's **ease of use** exceptional, complemented by friendly customer support and quick assistance. [(50 mentions)](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=1454775&qs=pros-and-cons#reviews) Users find the **customer support extremely helpful** , appreciating their quick responses and effective assistance. [(20 mentions)](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=2166655&qs=pros-and-cons#reviews) Users value the **extensive customizability** of AVADA, enhancing their ability to create tailored workflows effortlessly. [(11 mentions)](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=2166445&qs=pros-and-cons#reviews) Users commend the **easy setup** of AVADA, highlighting quick assistance for smooth installation and configuration. [(10 mentions)](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=2166577&qs=pros-and-cons#reviews) Users find the **learning curve steep** , often struggling to navigate and utilize AVADA effectively as beginners. [(8 mentions)](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=2166046&qs=pros-and-cons#reviews) Users are disappointed by the **missing features** in AVADA, especially regarding customization and membership options. [(6 mentions)](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=2166102&qs=pros-and-cons#reviews) Users find **limited customization** in Avada, wishing for more flexibility and easier visual design adjustments. [(5 mentions)](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=2166060&qs=pros-and-cons#reviews) Users experience **poor customer support** , making it challenging to resolve issues efficiently and effectively. [(5 mentions)](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=2166252&qs=pros-and-cons#reviews) Users find the **limited templates** challenging, needing time to adapt and encountering compatibility issues. [(3 mentions)](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=1454899&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of AVADA ##### 1. Customer Support Users highlight the **excellent customer support** of AVADA, appreciating the quick and efficient assistance provided. [ See 110 mentions ](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=1454926&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Support with Fast, Friendly Solutions" What do you like about AVADA? They provide a friendly and timely solution for every issue you encounter. ![Natalya (Natasha) N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natalya (Natasha) N.") NN Natalya (Natasha) N. Mid-Market (51-1000 emp.) 5.0/5 "Great experience this far. Looking forward to working with you." What do you like about AVADA? This app has exceptional support. We required several customizations and small adjustments to make it work with our very complex site, and the team wa ##### 2. Ease of Use Users find AVADA's **ease of use** exceptional, complemented by friendly customer support and quick assistance. [ See 50 mentions ](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=1454775&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Effortless to Use with Outstanding Support" What do you like about AVADA? easy to use and implement, and support is very efficient. Avery specially was very helpful and super prompt, and even gave me a video guide on how to ![Rahul N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul N.") RN Rahul N. Small-Business (50 or fewer emp.) 5.0/5 "Effortless to Use with Outstanding Support!" What do you like about AVADA? The platform is easy to use and offers excellent features. The customer support team is responsive and quick to assist. Today, Iris from support was e ##### 3. Helpful Users find the **customer support extremely helpful** , appreciating their quick responses and effective assistance. [ See 20 mentions ](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=2166655&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Support with Fast, Friendly Solutions" What do you like about AVADA? They provide a friendly and timely solution for every issue you encounter. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Effortless to Use with Outstanding Support" What do you like about AVADA? easy to use and implement, and support is very efficient. Avery specially was very helpful and super prompt, and even gave me a video guide on how to ##### 4. Customizability Users value the **extensive customizability** of AVADA, enhancing their ability to create tailored workflows effortlessly. [ See 11 mentions ](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=2166445&qs=pros-and-cons#reviews) See Related User Reviews ![Brian A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian A.") BA Brian A. Small-Business (50 or fewer emp.) 5.0/5 "Excellent Product, Unmatched Customer & Tech Support" What do you like about AVADA? The product itself is excellent and has been a great fit for our store, but what truly sets this company apart is the support. Every interaction with ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Nice marketing automation workflow, all essential features and no-cost version" What do you like about AVADA? For someone just starting with marketing automation, Avada would work great. It has all essential features, the basics for email automation, worklows, ##### 5. Easy Setup Users commend the **easy setup** of AVADA, highlighting quick assistance for smooth installation and configuration. [ See 10 mentions ](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=2166577&qs=pros-and-cons#reviews) See Related User Reviews ![Atul B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atul B.") AB Atul B. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Setup and Outstanding Support" What do you like about AVADA? I appreciate how easy the setup process is, as well as the helpful support provided. Their guides are straightforward and make each step simple to fol ![Małgorzata B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Małgorzata B.") MB Małgorzata B. Small-Business (50 or fewer emp.) 5.0/5 "Great support, resolves issues within less than 5mins" What do you like about AVADA? Great, great, great support! I had some trouble setting up the Cookie Consent pop-up on my own. With the help of Prakash, I did it in less than 5mins! ### 5 Cons or Disadvantages of AVADA ##### 1. Learning Curve Users find the **learning curve steep** , often struggling to navigate and utilize AVADA effectively as beginners. [ See 8 mentions ](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=2166046&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Outstanding Customer Service and Support" What do you dislike about AVADA? Should be a little easier to use--important menus are buried and not user-friendly to find. ![Monika B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monika B.") MB Monika B. Small-Business (50 or fewer emp.) 4.5/5 "Great Wordpress theme for versatility" What do you dislike about AVADA? Some of its features and options are difficult for beginners. Users have to be dependent on themes to be updated and sometimes frequent updates can be ##### 2. Missing Features Users are disappointed by the **missing features** in AVADA, especially regarding customization and membership options. [ See 6 mentions ](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=2166102&qs=pros-and-cons#reviews) See Related User Reviews ![Yuxiang Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yuxiang Z.") YZ Yuxiang Z. Small-Business (50 or fewer emp.) 5.0/5 "Very high quality experience" What do you dislike about AVADA? I hope there are more customizable features, or membership features ![Anouk B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anouk B.") AB Anouk B. Small-Business (50 or fewer emp.) 5.0/5 "Great customer service !" What do you dislike about AVADA? Nothing so far, maybe missing some better features in the free version. ##### 3. Limited Customization Users find **limited customization** in Avada, wishing for more flexibility and easier visual design adjustments. [ See 5 mentions ](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=2166060&qs=pros-and-cons#reviews) See Related User Reviews ![Yuxiang Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yuxiang Z.") YZ Yuxiang Z. Small-Business (50 or fewer emp.) 5.0/5 "Very high quality experience" What do you dislike about AVADA? I hope there are more customizable features, or membership features RJ R.J. J. Small-Business (50 or fewer emp.) 5.0/5 "Best email plugin and customer service ever" What do you dislike about AVADA? Although the customizability is fantastic, there are some out-of-the-box ideas that aren't able to be completely possible entirely in avada ##### 4. Poor Customer Support Users experience **poor customer support** , making it challenging to resolve issues efficiently and effectively. [ See 5 mentions ](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=2166252&qs=pros-and-cons#reviews) See Related User Reviews ![Monika B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monika B.") MB Monika B. Small-Business (50 or fewer emp.) 4.5/5 "Great Wordpress theme for versatility" What do you dislike about AVADA? Some of its features and options are difficult for beginners. Users have to be dependent on themes to be updated and sometimes frequent updates can be ![Katherine J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katherine J.") KJ Katherine J. Small-Business (50 or fewer emp.) 5.0/5 "Awesome customer service!" What do you dislike about AVADA? It can be hard to follow at times. But you can reach customer service very quickly. ##### 5. Limited Templates Users find the **limited templates** challenging, needing time to adapt and encountering compatibility issues. [ See 3 mentions ](https://www.g2.com/products/avada/reviews?filters%5Bsentiment_snippet%5D=1454899&qs=pros-and-cons#reviews) See Related User Reviews ![Anderson C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anderson C.") AC Anderson C. Small-Business (50 or fewer emp.) 4.0/5 "Awesome tool for blog post" What do you dislike about AVADA? It's a little bit confusing when I have to choose templates. But after a couple of days you get used to it. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Nice marketing automation workflow, all essential features and no-cost version" What do you dislike about AVADA? Bigger variety of email templates for the free version would be nice, but even the ones currently available can do the job. ## Top-Rated Alternatives [ ![Klaviyo](https://images.g2crowd.com/uploads/product/hd_favicon/b6df098261e7029181e27856a1b3934b/klaviyo.svg "Klaviyo") Klaviyo 4.6/5(1,360) ](https://www.g2.com/products/klaviyo/reviews) [ ![Omnisend](https://images.g2crowd.com/uploads/product/hd_favicon/c0f501f06a970bbfecf6da058f184e71/omnisend.svg "Omnisend") Omnisend 4.6/5(1,265) ](https://www.g2.com/products/omnisend/reviews) [ ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ View All Alternatives ](https://www.g2.com/products/avada/competitors/alternatives) ![Ralph S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ralph S.") RS Ralph S. Projekt Planer Small-Business (50 or fewer emp.) 1/10/2023 "The support is great" 5/5 What do you like best about AVADA? The support is great, fast and competent and very friendly. My problem was solved by Prakash in a very short time. Top that's how a support has to be. Review collected by and hosted on G2.com. What do you dislike about AVADA? I have nothing to complain about. I am satisfied with everything Review collected by and hosted on G2.com. What problems is AVADA solving and how is that benefiting you? I had a display problem on my Onleinshop which was solved by Prakash within a very short time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kelvin O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelvin O.") KO Kelvin O. Senior Contracts Manager Small-Business (50 or fewer emp.) 4/11/2023 "Prakash was incredibly helpful" 5/5 What do you like best about AVADA? How much it improved our stores speed in a matter of minutes. Review collected by and hosted on G2.com. What do you dislike about AVADA? Nothing as of yet. I can imagine there might be improvements in the future but i'm really like it at present Review collected by and hosted on G2.com. What problems is AVADA solving and how is that benefiting you? Store speed what dramtically low but Parkash improved this by 50%. This will make a huge difference to our daily sales. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic WB Wesley B. Small-Business (50 or fewer emp.) 3/16/2023 "Problem Solved" 5/5 What do you like best about AVADA? I would like to thank Prakash for the service, who immediately solved my problem. Congratulations to the whole team!! Review collected by and hosted on G2.com. What do you dislike about AVADA? I have nothing to complain about, very good service!! Review collected by and hosted on G2.com. What problems is AVADA solving and how is that benefiting you? Yes Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Verified User in Arts and Crafts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Arts and Crafts") UA Verified User in Arts and Crafts Small-Business (50 or fewer emp.) 5/24/2023 "The support team is the best" 5/5 What do you like best about AVADA? I had a chat with Prakash today, and it was terrific. I am new here and know a little about how to work on this app to improve all areas of my site. But to get some help with support today makes me confident that the app is a good one to have. Review collected by and hosted on G2.com. What do you dislike about AVADA? I have not run into any issue yet so I have no complaint. Review collected by and hosted on G2.com. What problems is AVADA solving and how is that benefiting you? For SEO improvement. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Shiva C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shiva C.") SC Shiva C. Digital Marketer Small-Business (50 or fewer emp.) 10/22/2022 "Wow!! Amazing Marketing Automation Tool. Excellent customer care!" 5/5 What do you like best about AVADA? This tool was just amazing & awesome automation tool i have ever seen. After shifting to Avada from other marketing tools i am saving lots of time. This is the thing I like very much about Avada. And the templates we get from Avada are very professional and elegant. I appreciate how effectively it was organized. The tool is also incredibly user-friendly. And finally, The support staff is excellent, and the tool is very effective for marketing. Review collected by and hosted on G2.com. What do you dislike about AVADA? Till now I didn't find any downfalls are things that I didn't like. All the features we get from Avada top notch. But in the future, if I see any features which didn't like definitely I will share the feedback. Review collected by and hosted on G2.com. What problems is AVADA solving and how is that benefiting you? Avada is helping me to build brand and customers, Automating sign up forms and conversions Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Arts and Crafts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Arts and Crafts") AA Verified User in Arts and Crafts Small-Business (50 or fewer emp.) 1/12/2023 "Worth it" 4/5 What do you like best about AVADA? Everyone at AVADA is very responsive and helpful via chat. I tried the SEO suite for a month and decided it wasn't worth it. Fast forward a month, and I'm back because it is absolutely worth it - our website simply performs better with AVADA. Review collected by and hosted on G2.com. What do you dislike about AVADA? As an SEO noob, it can be challenging to find what to change without wrecking what is already working. Review collected by and hosted on G2.com. What problems is AVADA solving and how is that benefiting you? Rich results and website speed. Image optimization (though I'm in the process of re-writing alt text, as there's just some things you can't phone in). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AC Anwer C. Senior Executive Small-Business (50 or fewer emp.) 8/7/2022 "I just requested for help from Hakeem, and he is a wonderful help" 5/5 What do you like best about AVADA? AVADA is a fantastic forum. Online support is simply wonderful. I was working with a gentleman name Hakeem and let me tell you, he is well informed and as helpful as one can be. I will give him seven stars out of five. Review collected by and hosted on G2.com. What do you dislike about AVADA? There is nothing to dislike about AVAD\> SImply a wonderful program. Review collected by and hosted on G2.com. What problems is AVADA solving and how is that benefiting you? It provides a complete system for SEO as well as email marketing. This is a very comprehensive program and once you start using it and get properly trained in it you don't find the need for anything else. And people like Hakeem (Their online support) are there to help you in any matters of your concern. They even send you links of information to read on and get familiar with the things you need help with. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") UW Verified User in Wholesale Small-Business (50 or fewer emp.) 7/3/2023 "Its a great free review service" 5/5 What do you like best about AVADA? Their apps are great and free. Really helped me with building my store in terms of reviews. Review collected by and hosted on G2.com. What do you dislike about AVADA? Only thing I disliked was the disability to organize reviews. Review collected by and hosted on G2.com. What problems is AVADA solving and how is that benefiting you? Review apps being all paid and this being completely free and user-friendly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Daniel F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel F.") DF Daniel F. Bartender Small-Business (50 or fewer emp.) 1/14/2023 "Amazing customer service and great product" 5/5 What do you like best about AVADA? The customer service is honestly the best from any business / service ive ever received. Review collected by and hosted on G2.com. What do you dislike about AVADA? Theres literally nothing i dislike about Avada. Review collected by and hosted on G2.com. What problems is AVADA solving and how is that benefiting you? There are things that Shopify just dont allow customers to do which Avada helps provide. A lot of things. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Javier T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Javier T.") JT Javier T. Encargado de operaciones Small-Business (50 or fewer emp.) 3/20/2023 "Excelent! The app and the support team, are great!" 5/5 What do you like best about AVADA? Excellent! The app and the support team are great! They answer so fast, literally immediately! and look for the solution that you need till they find it! Review collected by and hosted on G2.com. What do you dislike about AVADA? Nothing, apps free with a great support? Is the best combination. Review collected by and hosted on G2.com. What problems is AVADA solving and how is that benefiting you? Reviews, they have a perfect app for applying reviews to my e-commerce products Review collected by and hosted on G2.com. 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