Verified User in Banking
UB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Instant Visibility Into Network Issues With Auvik"
4.5/5
What do you like best about Auvik?

We instantly know when we lose a critical piece of network infrastructure. We know what it is and where it is in the blink of an eye. Review collected by and hosted on G2.com.

What do you dislike about Auvik?

Auvik is a premium-priced product, but you admittedly get what you pay for. We cannot do without the insights Auvik provides. Things break, and there's no stopping that, but at least Auvik lets us know when it happens. Review collected by and hosted on G2.com.

JR
Jamie R.
Service Desk Team Lead
Small-Business (50 or fewer emp.)
"Email Alerts That Save Us Tons of Troubleshooting Time"
5/5
What do you like best about Auvik?

The email alerting has saved us loads of time with troubleshooting. Very easy to onboard new clients and get them reporting instantly. Integration is very simple and doesn't take long. We use Auvik every day and could not be without it. Luckily we haven't had to contact customer support yet but if they are anything like their application, it would be amazing I'm sure. Review collected by and hosted on G2.com.

What do you dislike about Auvik?

Sometimes can have false positives (which are rectified instantly) Review collected by and hosted on G2.com.

Andrew G.
AG
Andrew G.
System Admin
Small-Business (50 or fewer emp.)
"Proactive Network Monitoring Made Easy"
4/5
What do you like best about Auvik?

I like that Auvik allows us to proactively monitor our client's network health and connectivity. It lets us troubleshoot issues reported by our clients, and in some cases, alerts us about issues before the client reports them. I really appreciate being able to see at one glance their entire network, even across different equipment brands. The initial setup was very easy, and their onboarding team was very helpful. Review collected by and hosted on G2.com.

What do you dislike about Auvik?

Nothing Review collected by and hosted on G2.com.

LK
Lorenzo K.
Security Project Engineer
Small-Business (50 or fewer emp.)
"Deep Insights, Strong Community, and Feature-Rich Experience"
4.5/5
What do you like best about Auvik?

Deep insights, a strong community, and a rich set of features. Review collected by and hosted on G2.com.

What do you dislike about Auvik?

Support can be aimless at times, pricing for new platforms can seem pushy. Review collected by and hosted on G2.com.

MP
Marcus P.
Small-Business (50 or fewer emp.)
"Effortless Network Monitoring with Auvik"
5/5
What do you like best about Auvik?

I like being able to access webpages of devices through the Auvik dashboard. It makes it much easier to jump into a client environment and solve issues. We didn't need a VPN tunnel to every customer site, and it was easier to manage. The initial setup was very easy once we learned the rollout process. Review collected by and hosted on G2.com.

What do you dislike about Auvik?

I really want more control over services from a global standpoint. Going into each site to edit a service port or custom service is a nightmare. Review collected by and hosted on G2.com.

WK
William K.
Mid-Market (51-1000 emp.)
"Efficient Network Monitoring with Room for Growth"
4.5/5
What do you like best about Auvik?

I use Auvik for network and device monitoring and appreciate how it alerts me to network drops, sometimes even before users notice. I love the discovery tool that makes it easy to add and sort devices for monitoring, saving us the time spent manually adding devices. Once we figured it out, the setup became relatively easy. Review collected by and hosted on G2.com.

What do you dislike about Auvik?

I would like to see more flexibility and integration with Microsoft 365, endpoint visibility, and individual workstation traffic tracking. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Helpful Offline Email Alerts, but Network Map Endpoints Need Clearer Names"
3.5/5
What do you like best about Auvik?

The ability to set alerts to email me when something goes offline has been helpful, especially running critical network elements over point-to-point devices. Review collected by and hosted on G2.com.

What do you dislike about Auvik?

So far, my biggest complaint is how endpoints appear on our network map in the console. Sometimes they aren’t up to date, or they show up with unrecognizable names. Review collected by and hosted on G2.com.

Declan S.
DS
Declan S.
Solutions Expert
"Effortless Network Monitoring with Auvik"
4/5
What do you like best about Auvik?

I like Auvik's network mapping feature because it's quite good for mapping out even the most complex networks all the way to layer two and layer one. It really helps with clients that we can't physically visit and makes troubleshooting issues easier if we have a historical map of the network at a physical level. The setup of Auvik is also quite easy, to be honest. Review collected by and hosted on G2.com.

What do you dislike about Auvik?

Nothing really comes to mind here Review collected by and hosted on G2.com.

CI
Chris I.
Core Services Manager
Mid-Market (51-1000 emp.)
"Effortless Multi-Device Monitoring with Auto-Generated Network Diagrams"
4.5/5
What do you like best about Auvik?

The ability to monitor multiple devices in one place while also having a basic network diagram created automatically. Review collected by and hosted on G2.com.

What do you dislike about Auvik?

The inability to show a "top level" network diagram for organizations with multiple sites. Review collected by and hosted on G2.com.

Holden P.
HP
Holden P.
IT Systems Administrator
Mid-Market (51-1000 emp.)
"Amazing Real-Time Alerts That Keep Me Informed"
5/5
What do you like best about Auvik?

Active alerts that let me know in real time when something goes down are amazing. Review collected by and hosted on G2.com.

What do you dislike about Auvik?

The UI can be hard to learn at first, but it just takes time. Review collected by and hosted on G2.com.